Everything was fine. However, no pick up from the hotel in Honolulu and no drop off after returning was a poor service.
We flew from Honolulu to Hilo where we were greeted by our tour guide Dexter who was already waiting at the airport. He was born and lived on the Big Island for his entire life so his knowledge of history on the island w... more
CloseGreeter was there waiting. My niece was walking towards him and she was amazed. Incredible experience. 100 percent worth it!
Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.
Very Prompt, and Helpful!
Would recommend, made it easy to get to our destination without any stress.
The desk help me with my shuttle and even helped me get to my shuttle. They help me with my suitcase.
The drive even told me where to be for my return shuttle to the airport so I would not miss it.
A+++++++ Will use ... more