Hilo

Overall great experience. There was construction traveling to the location and they waited for the people that were stuck in traffic. The staff was very friendly and answered and questions we had. They helped take pictur... morees at the end by the waterfall for everyone. I felt very comfortable with the safety equipment. Especially going over the waterfall and the other really far drop. I would definitely recommend this company.

We had a wonderful experience with Tiana as our helicopter pilot. She was extremely skilled at flying and was a wealth of information regarding the areas we were flying over.

Byron and Monique were awesome, they put at ease with their humourous banter. Great views of the 250ft waterfall, would highly recommend

Tianna was our pilot and was a phenomenal one. She handled that very tiny helicopter without a problem. I have a tendency to be motion-sick and I had zero problems with her at the stick.

We were disappointed that ther... moree wasn't any lava flowing but we got great views of Kilauea's craters and the changes since we were last on the Big Island. She made sure everyone got a good view of what we were seeing and was quite knowledgeable about the area.

They give you advice about what to wear and I fully advise everyone to pay attention to it. Temp in the chopper was ~50°F with buffeting winds from the rotors. Because we listened, we were comfortable. The only complaint was the wind was strong enough to make my eyes water and it was hard to see at times. That said, it was a fun experience and I highly recommend it.

We had hoped the weather would clear, but, unfortunately, despite our tour guide’s best efforts to find some clearing, we were beaten by the weather. Our guide, Hunter, was extremely knowledgeable and tried really hard t... moreo wait for some sign of being able to observe anything, but had to cancel with no luck. I can imagine it would have been spectacular to see and hear the wealth of information he would have been able to provide if we could have seen it.

I was lucky to be in a small group for this tour so the guide was very flexible with the schedule and we had enough time to enjoy each place. Our guide was a very knowledgeable local man who knows a lot about Hawaiian hi... morestory and how the different spots we visited have changed through time.
All the stops we made at the volcano's park were totally worth it but my favorite spot in this tour was the Akaka Falls, what a gorgeous place!!!