Best of Hawaii for First-Timers

Had a great time. very friendly staff, well organized production.
It may be their job but everyone seemed to enjoy making sure you have a great time.
go. get the pictures. the memories are priceless.

bonus : go on ... moreFriday and you get the fireworks show on the water with Waikiki as the backdrop. what could be better???

Minnesota family. We do not like the food but good customer service

Thank you all for the great adventure. Lots of turtles and what a beautiful setting!

To start, Parking was really easy to find. We arrived early as we were staying about 25 miles from Honolulu. GPS took us right down to the ship. There is a parking lot right across the street from the Marketplace where ... morethe ship is docked. That was handy as there were 2 of us with mobility issues. I guess my daughter was the first to check in as our group of 5 were the first ones to be taken on board. The environment was festive and from casual to dressy. The food was delicious! The staff were very friendly and professional. We were celebrating our 50th Anniversary, so we had decided to have pictures taken. The photographer did a really good job and took quite a few pictures, including one on the upper deck which turned out well. The evening's entertainment was very enjoyable including the fireworks display set off over the water at Waikiki Beach.
We would definitely do it again.

I’ve been to many luaus and this one was great. The warrior stories and performance was stunning. The food and drinks were good and authentic. The openness of the venue and seating arrangements were appreciated.

Only... more aspect that was a bit disappointing was the bus/shuttle that took us to the luau: 1) there were a lot of sick people on the bus coughing and sneezing, it would have been mindful to ask they were a mask or include instructions if sick not to take the shuttle 2) the shuttle stayed at the pickup locations for a long time, longer than they should have… this delayed our bus ride. Stick to the rules and please don’t delay other guests. 3) traffic and freeway accidents can’t be prevented or predicted, but if we left the bus stops on time it could have given us more time for pre luau activities.

We were lost, we called 4 times and no one would pick up our calls before ship left us behind. Someone should be there to answer the phone to help out of state customers, we were a group of 6 Senoir Citizens lost in ano... morether state. We all lost all our money we called 45 minutes before ship left.