Kohala Valleys & Waterfalls Doors-Off Helicopter Tour Adventure tours, activities, fun things to do in Big Island(Hawaii)｜VELTRA

Notes

Restrictions

• This activity is wheelchair accessible.
• Children of all ages can participate in this activity.
• Guests should not have serious fear of heights (acrophobia).
• Wheelchair Accessibility: The vehicle used for pick-up transportation is not wheelchair accessible. However, guests who use their own transportation and check in can participate in the helicopter flight if they are able to board the aircraft on their own or have members of their party available to offer assistance. Additional assistance from the crew may be available. Please contact VELTRA customer service for more information. 1-808-690-9990
• Seat assignments are based on everyone’s weights, heights and the balance of the helicopter. By maintaining proper weight and balance in our aircraft we can provide guests with a safe, smooth and comfortable Experience on Paradise Helicopters.
• All guests weighing between 265lbs (120kg) and 315lbs (142kg) will be assessed a Capacity Surcharge (CS). This fee is already reflected in the pricing section. Guests will be guaranteed a window seat.
• All guests weighing between 315lbs (142kg) and above will be assessed a Capacity Surcharge of extra seat. This fee is already reflected in the pricing section. Guests will be guaranteed a window seat.
• In compliance with Federal Aviation Administration (FAA) regulations, Paradise Helicopters will weigh each individual when checking in at the airport for safety and weight balance of the aircraft. Please provide accurate body weights for all passengers. Misrepresentation of body weight could result in denial of service without refund.
• For safety reasons, only one child will be allowed on the helicopter at a time. Children must be seated away from the doors in the center seat of the helicopter.

Required items to bring & attire

• Printed VELTRA voucher
• A valid government-issued photo ID
• Dress comfortably. It often gets cold in the helicopter at altitude, and passing showers are common in the area. Wearing dark clothing can reduce the amount of glare in the helicopter.
• You must have a printed copy of your VELTRA voucher to present upon check-in. You will not be able to participate in this activity if you only have a digital copy on your mobile device.
• Warm clothing suggested as flight is cool and windy.
• All cameras and sunglasses must have straps.
• No hats permitted on flight.
• Closed-toe shoes required.

Other requirements

• Please call the activity provider the day before your activity (no later than 18:00 local time) to reconfirm your booking. Your voucher has the necessary contact information listed.
• Participants will be weighed upon check-in.
• Children under the age of two (2) fly free when seated in the lap of a paying adult. Proof of age is required for lap children under two (2). Children two(2) years old and over require an individual full-fare seat.

Additional notes

• The activity schedule is subject to change or cancellation due to weather or traffic conditions.
• The activity provider does not assume any responsibility for your valuables and/or personal belongings.
• This activity may be changed or canceled for your safety, medical issues or comfort.
• Gratuity is not included in the price.
• If you are driving on your own, you will be required to pay a parking fee.
• In the event that your pilot needs to cancel for safety due to weather, your flight will be rescheduled. If a reschedule is not possible, you will receive a full refund.
• If you are prone to motion sickness, take motion sickness preventatives before you fly.
• Due to COVID-19, all guests must follow the Health & Safety Guidelines below.
• 1. Practice Social Distancing. No shaking hands and engaging in unnecessary physical contact while on the premises.
  2. Always wear a face covering while on property. For safety, pilots may remove face masks while flying.
  3. Must pass a mandatory health screening at the entrance.
  4. Hand sanitizer is provided to all staff and guests. Thorough disinfecting and sanitizing in all aircraft prior to boarding.
  5. Provide contact information when booking for contact tracing purposes.

Booking requirements (# of participants, vehicles, hours, etc.)

• You can book a maximum of 2.

Notes

Restrictions

• This activity is wheelchair accessible.
• Children of all ages can participate in this activity.
• Guests should not have serious fear of heights (acrophobia).
• Wheelchair Accessibility: The vehicle used for pick-up transportation is not wheelchair accessible. However, guests who use their own transportation and check in can participate in the helicopter flight if they are able to board the aircraft on their own or have members of their party available to offer assistance. Additional assistance from the crew may be available. Please contact VELTRA customer service for more information. 1-808-690-9990
• Seat assignments are based on everyone’s weights, heights and the balance of the helicopter. By maintaining proper weight and balance in our aircraft we can provide guests with a safe, smooth and comfortable Experience on Paradise Helicopters.
• All guests weighing between 265lbs (120kg) and 315lbs (142kg) will be assessed a Capacity Surcharge (CS). This fee is already reflected in the pricing section. Guests will be guaranteed a window seat.
• All guests weighing between 315lbs (142kg) and above will be assessed a Capacity Surcharge of extra seat. This fee is already reflected in the pricing section. Guests will be guaranteed a window seat.
• In compliance with Federal Aviation Administration (FAA) regulations, Paradise Helicopters will weigh each individual when checking in at the airport for safety and weight balance of the aircraft. Please provide accurate body weights for all passengers. Misrepresentation of body weight could result in denial of service without refund.
• For safety reasons, only one child will be allowed on the helicopter at a time. Children must be seated away from the doors in the center seat of the helicopter.

Required items to bring & attire

• Printed VELTRA voucher
• A valid government-issued photo ID
• Dress comfortably. It often gets cold in the helicopter at altitude, and passing showers are common in the area. Wearing dark clothing can reduce the amount of glare in the helicopter.
• You must have a printed copy of your VELTRA voucher to present upon check-in. You will not be able to participate in this activity if you only have a digital copy on your mobile device.
• Warm clothing suggested as flight is cool and windy.
• All cameras and sunglasses must have straps.
• No hats permitted on flight.
• Closed-toe shoes required.

Other requirements

• Please call the activity provider the day before your activity (no later than 18:00 local time) to reconfirm your booking. Your voucher has the necessary contact information listed.
• Participants will be weighed upon check-in.
• Children under the age of two (2) fly free when seated in the lap of a paying adult. Proof of age is required for lap children under two (2). Children two(2) years old and over require an individual full-fare seat.

Additional notes

• The activity schedule is subject to change or cancellation due to weather or traffic conditions.
• The activity provider does not assume any responsibility for your valuables and/or personal belongings.
• This activity may be changed or canceled for your safety, medical issues or comfort.
• Gratuity is not included in the price.
• If you are driving on your own, you will be required to pay a parking fee.
• In the event that your pilot needs to cancel for safety due to weather, your flight will be rescheduled. If a reschedule is not possible, you will receive a full refund.
• If you are prone to motion sickness, take motion sickness preventatives before you fly.
• Due to COVID-19, all guests must follow the Health & Safety Guidelines below.
• 1. Practice Social Distancing. No shaking hands and engaging in unnecessary physical contact while on the premises.
  2. Always wear a face covering while on property. For safety, pilots may remove face masks while flying.
  3. Must pass a mandatory health screening at the entrance.
  4. Hand sanitizer is provided to all staff and guests. Thorough disinfecting and sanitizing in all aircraft prior to boarding.
  5. Provide contact information when booking for contact tracing purposes.