Notes

• This activity is wheelchair accessible.
• Children of all ages can participate in this activity.
• Wheel Chair Accessibility: Facilities are ADA compatible and Helicopter is equipped with a mobility lift. Transfer vehicles are not equipped with a lift. No wheelchairs and oxygen tanks are not allowed on-board or runways.
• You will not be permitted to rebook or receive a refund should you miss check-in time. If you are driving, please secure your parking in time to arrive for your check-in, 30 minutes prior.
• You will not be permitted to rebook your tour or receive a refund within 4 days of your check-in for any reason. This includes, but not limited to, missing your flight to Hawaii, being unable to enter Hawaii, issues with the Hawaii Safe Travels Program, illness or other health emergency, etc.

• A valid government-issued photo ID
• Hats and other loose articles of clothing are not permitted near the aircraft, as they may get pulled up into the rotor, causing damage.
• The cabin of the aircraft is air conditioned. Consider bringing a long-sleeve shirt or light sweater.
• If you plan on taking photographs during your flight, dark clothing is recommended to reduce glare from the window reflection.
• You must present your VELTRA Voucher upon check-in (printed or mobile confirmation).

• Please call the activity provider the day before to reconfirm your booking. Your voucher has the necessary contact information listed.
• In compliance with Federal Aviation Administration (FAA) regulation, Blue Hawaiian Helicopters will weigh each individual, along with any hand carried items, when checking in at the heliports for safety and weight balance of the aircraft. We do this discreetly for your privacy. Please provide accurate body weights for all passengers. Misrepresentation of body weight could result in denial of service without refund.

• The activity schedule is subject to change or cancellation due to weather or traffic conditions.
• Complimentary parking available.
• In response to COVID-19, this activity provider is implementing the following safety & sanitation measures:
  1. A customized health and sanitation program that meets or exceeds CDC guidelines
  2. Adhere to Helicopter Association International (HAI) COVID Clean Program standards
  3. Disinfection of public areas and helicopters
  4. Disposable masks and gloves will be available
  5. Hand sanitizer dispensers placed at entrance, lobbies and briefing area
• 6. Health and temperature check before every shift
  7. Practice social distance whenever possible
  8. Wear Personal Protective Equipment depending on the role and responsibility of employee
  9. Disinfect ALL surfaces with proper cleaning products throughout the day
  10. Disinfect aircraft and equipment after every flight
  11. The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange will be maximized
• The guests are required to follow the COVID-19 safety guidelines below:
  1.Complete A COVID Prevention acknowledgment form will be completed for each part.
  2. Facemask must be worn at all times and in the aircraft (even before entering the property)
  3. Temperature check prior to check-in
  4. Practice social distance whenever possible