Romantic Experience

As soon as we arrived we notified several members of the serving staff that we were missing our bottle of champagne that we ordered. However bottled chilled champagne was out already at other tables for guests who hadn’t... more arrived. The staff kept saying they were working on the problem, however it took over an hour into our cruise when they came out with 2 chilled bottles of champagne for two other couples who arrived 18 & 24 mins after we were seated!! They finally brought us a warm bottle of champagne even though we arrived before the other 2 couples. When we complained about the warm bottle of champagne the staff didn’t seem to know what to do. They took the warm bottle away and the champagne glasses they had poured. We asked why they gave the other couples chilled bottles and served them before us even though we boarded and were seated before them. The staff apologized but had no excuse! Finally a hour and 40 mins into the cruise the server comes out without with the same bottle they had taken away earlier. So they had put it into the fridge and now we are short champagne because they thrown out the warm champagne they had poured earlier. And to make things worse they brought us some empty dirty champagne glasses which they claim were ours from
earlier!!! They said they stuck our glasses into the fridge to cool them after they tossed out the warm champagne that was in them ! We demanded clean glasses and a full bottle of chilled. After another 18 minutes we FINALLY received our bottle of chilled champagne that should have been waiting for us when we boarded the ship! This just put a damper on the whole cruise. We literally had to quickly drink the champagne because we were returning to port soon after finally receiving our champagne. Couples had to share 1 lobster cracker ! That’s like sharing a knife or a fork! Unacceptable for the cost!

We booked this for our last evening on the island, and it was an amazing way to end our trip. The crew were all so nice, the entertainment was fun and interactive, and seeing the fireworks from the water on our final ni... moreght was a great way to say farewell to the island.

Had to use a premium drink ticket for a diet coke. Gimme a break.
Lobster presentation was unacceptable. Lobster should have been served out of the shell, very messy.
Entertainment was good

Lots of people on the boat, very busy but the team works very hard!

Had a great time. very friendly staff, well organized production.
It may be their job but everyone seemed to enjoy making sure you have a great time.
go. get the pictures. the memories are priceless.

bonus : go on ... moreFriday and you get the fireworks show on the water with Waikiki as the backdrop. what could be better???

Crew was very nice. Great catamaran and I loved being under sail for most of it (no engine noise).