All Reviews for Family & Accessible Travel

The staff were great. Food and drink was better than expected!!
Took us to a sight we have always wanted to snorkel in. We could not have been more pleased!!

We took the kids and grandkids here for a family vacation and wanted them to see some of the things we have seen before and enjoyed. We all had a wonderful time and never disappointed by your family cruise up the river to Grotto. Thank you so very much.

I went a while ago, and as soon as I arrived, they kindly guided me through the tour details. The tour itself had Japanese tourists as well, and I really enjoyed it! The guide from Hawaii was very lively, and during the parasailing, I felt like I had the Hawaiian sea all to myself. I could see Diamond Head clearly, and we went quite far out to sea, taking us to areas that are not accessible just for sightseeing. However, depending on the wave conditions, you can really get seasick. The guide was considerate and even gave me ginger candy after we returned to land. I'm really glad I participated.

時間前に行きましたが、行くとすぐに丁寧にツアー内容を案内してくれました。
ツアー自体も日本人観光客もいて、とても楽しめました！！
ガイドのハワイの方もたくさん盛り上げてくれましたし、パラセーリング中もハワイの海を独り占めしている気分で味わえました。ダイヤモンドヘッドまでしっかり見えて、かなり沖まで船で出るので、観光だけではいけない方の海まで連れて行ってくれます。ただ、波の状況によってはほんとに船酔いします。ガイドさんも気にしてくれて、地上に戻った後も生姜の飴をくれました。本当に参加してよかったです

I splurged a little and enjoyed a powerful performance from a seat right in the center of the front row. The show, which incorporated the history of Hawaii, flew by in just under two hours. The cocktail I had before the show was also delicious. This is a must-see show when you visit Hawaii.

ちょっと奮発して最前列真ん中の席で迫力満点のパフォーマンスの数々を堪能しました。ハワイの歴史を織り込ませて，あっという間の2時間弱でした。開演前にいただいたカクテルも美味しかったです。ハワイに行ったら必見のショーです。

I have seen many Cirque du Soleil shows in Las Vegas and quite a few in Japan as well. I felt that this show was a bit lacking compared to other Cirque du Soleil performances, but I would recommend it to those who are seeing Cirque du Soleil for the first time. It was a show that combined Hawaiian culture with Cirque du Soleil. The theater is not as large as those in Las Vegas, making it very easy to see. If you go to Hawaii, I definitely recommend it.

わたしはシルクドソレイユのショーはラスベガスでたくさん観劇しまして日本でもかなり観ました。
シルクドソレイユのショーとしてはちょっと物足りないと思いましたがシルクドソレイユ初観劇の方にはおすすめです。
ハワイの文化とシルクドソレイユがコラボしてのショーでした。
劇場もラスベガスほど広くなくとても観やすいと思います。
ハワイに行かれましたらぜひおすすめします。

Couple of girls were too rude to accommodate any request. The tram was going empty by 4-5 seats but they kept insisting its full and they cant book tickets 20 min before shuttle.
I will neither do or recommend this ranch tour.

I was a bit anxious about horseback riding for the first time, but the two hours passed very enjoyably. The horse was a bit restless, but as I stroked its neck, it seemed to calm down, and I felt a connection with the horse.

Here are some tips: Since the sun is strong, I recommend using sunscreen, wearing long sleeves, long pants, and longer socks. Because of the sitting position, your ankles can get sunburned if exposed.

It was quite bumpy at first, and I wasn't used to it, but after a while, I was able to take photos with my smartphone. Since you need to hold the reins at all times, it takes a bit of technique to take pictures of the people behind you.

初めての乗馬で不安はありましたが、とても楽しく2時間が過ぎていきました。
少し暴れる馬だったのですが、首筋を撫でてあげたりしているうちに、落ち着いてくれたのか、馬と一体になれた気がしました。
注意事項等です。
日差しが強いので、日焼け止めや長袖、長ズボン、そして長めの靴下が良いと思います。座る体制なので、足首が露出すると日焼けします。
とても揺れるので、最初は慣れませんでしたが、途中からはスマホで写真撮影できるようになりました。手綱を常に持っておく必要があるので、後ろの人を撮影するには少しテクニックが必要です。

Out of the two hour activity, about 15 mins is all you'll off road. You'll be told you're going to be given time to go as fast as you want and that only lasts about 45 seconds. Only two stops for views.

I read the reviews and saw that it mentioned getting dusty, so I prepared by wearing a full rash guard, but we didn't get dirty at all. We were given helmets, goggles, and a neck warmer that could cover our nose and mouth, which we used as needed.

We chose a tour where we could enjoy the scenery by having the guide drive, and it was definitely the right choice. The guide shared stories about the names of plants and their history without pause while driving.

I hesitated at the price but decided to participate, and I'm really glad I did. Thank you very much.

口コミを拝見して、砂埃をかぶると書いてあったので全身ラッシュガードで行き対策をしましたが、我々は全く汚れませんでした。
ヘルメットとゴーグル、鼻と口元を隠せるネックウォーマーの形の布を渡され、適宜使用しました。

我々は景色などを楽しむためにガイドさんに運転をお願いするツアーを選びましたが、大正解でした。
ガイドさんが、運転しながら植物の名前や歴史を兼ねたエピソードなど、休みなく話して教えて下さいました。

値段に躊躇しながら思い切って参加を決めましたが、体験できて本当に良かったです。
ありがとうございました。

I visited before and it was so great that I'm coming back. It's more of a walk up a slope than trekking, so I think it's perfect for beginners and elderly people. The scenery while walking slowly was amazing. Especially coming down while looking at the ocean felt incredibly refreshing. I'm glad I came to Hawaii. The driver was very energetic and explained the scenery until we arrived at Makapu'u, and he even made a stop for a restroom break, which was very considerate. On the way back, I asked to stop at Ala Moana instead of the hotel (since it was on the way), and they accommodated my request. Thank you!

以前行った時に、とても良かったので再来訪です。トレッキングというよりは、坂道を歩くので、トレッキング初心者やお年寄りの方には最適かと思います。ゆっくり歩いて眺める景色は最高でした。特に海を見ながら降りて来るのが最高に気持ちいいです。ハワイに来て良かったと思います。ドライバーの方がとても元気な方で、マカプウに到着するまでの景色の説明をしてくれ、途中でトイレにも行ってくれて、気遣いが素敵でした。帰り、ホテルではなくアラモアナに寄って欲しいと言ったら（通り道だったので）、対応していただきました。ありがとうございます。

Since it's a shuttle service, I don't need any special services, but I'm always anxious because the pickup time is never on schedule, and I end up waiting for 15 minutes. When I try to call 15 minutes after the pickup time, the bus arrives, so I would like them to come a little earlier. I hope they consider the delays at each hotel when setting the pickup times.

送迎なので、特別なサービスはいらないのですが、いつもピックアップの時間には来ず、１５分後の時間まで待つことになるので、ドキドキします。ピックアップ＋１５分後に電話を試みようと思うとバスがくるので、もう少し早く来て欲しいです。各ホテルでのピックアップが遅くなるのも加味して時間設定をして欲しい。

Great experience for stargazing and watching the Milky Way. Yoshi san is a great guide. He had also kept some light snacks and refreshments for the trip.
The only con, the drive to the top and back down is a little taxing.

Passport gave us a smooth experience and entry into everything Pearl Harbor has to offer.

Extraordinary parasailing! It was incredibly liberating, and the view of Hawaii was amazing. They also let us splash into the sea, and the service was very attentive!

非日常のパラセーリング！とても開放感があり、ハワイの景色を一望でき最高でした。海へちゃぽんもやってくださり、とても丁寧でした！

Mi family loved them !
A nice experience when visiting Hawaii for the first time.

I was anxious because I couldn't speak English by myself, but the staff were very kind and it was fun. I also spotted a sea turtle along the way. I got a little wet from the splashes, but the waves weren't too bad, the scenery was beautiful, and the breeze felt great—it was the best!

日本人は私1人で英語も話せ無いので不安でしたが、スタッフの方もとても親切で楽しかったです。
途中で海亀も見かけました。
水しぶきで少し濡れますが、揺れもそれほどでは無く、景色も良いし風も気持ち良くて最高でした。

The visit to the pineapple plantation was very good. Haleiwa was relatively quiet, and I was able to visit all the places I wanted to go. I was able to eat at Giovanni's without any wait. The guide, Nori, was also wonderful, making it a very good tour.

パイナップル園の見学は大変良かったです。
ハレイワも比較的空いていて行きたいところもすべて行けました。ジョバンニは待ち時間なしで食べられました。
添乗のノリさんの対応も素晴らしく、大変良いツアーでした。

The sea was beautiful, and we had plenty of time to take photos, play with the stand-up paddleboards, floaties, and go snorkeling. We had an amazing time!!

The staff were all fun and kind. When I lost something, they continued to search for it even the day after we left, and I am very grateful for that. They made sure that the participants had the best time to create wonderful memories of their trip!!

It was such a great experience that I definitely want to go back if I have the chance to visit Hawaii again. 😊

海は綺麗で写真を撮る時間、サップ、浮き輪、シュノーケリングなど遊ぶ時間がたっぷりあり、思いっきり楽しめました!!

スタッフの方も楽しく、優しい方達ばかりです。
無くし物をした時は、私たちが帰った次の日も探してくれてとても感謝しています。
参加者たちの旅行が最高な思い出になるように最高の時間にしてくれました!!

またハワイに行く機会があったら絶対行きたいと思えるような時間でした(^^)

The boatman was cheerful, shouting "Shark!" and causing a commotion, even dropping me into the sea (just my bottom). It was a whirlwind experience that went by in no time.

船頭のお兄さんは明るく、サメだー叫ぶわチューせい喚くわ海に落とすわ(お尻だけ)大騒ぎで、あっという間の体験でした。

Such a welcoming experience. Super fun to get to taste all kinds of local favorites! The show was amazing. Such authentic story telling. Getting to learn about the umu was also really neat! Would absolutely recommend this Luau!

My family and I went on the 2 hour UTV raptor tour and absolutely loved it! Highly recommend it. The views are amazing and our tour guides were awesome. Matt and Noah were great! My 11 & 7 year old said it was their favorite part of our trip.

The sandbar wasn't out, but it was shallow, so my family enjoyed stand-up paddleboarding (SUP). In the second half, we went snorkeling in deeper areas with coral reefs 😃 and were able to see fish and sea turtles 💓. A Japanese staff member explained everything, so it was fine even if we didn't understand English. They also prepared spam onigiri and drinks, which we enjoyed. I was a bit hungry, so it was delicious 😊.

サンドバーは出てませんでしたが浅くなってたので家族でsupを楽しみました。後半は珊瑚礁のある深いところでシュノーケリングをしました😃魚やウミガメを見ることができました💓日本人のスタッフさんが説明してくださり英語がわからなくても大丈夫でした。スパムおにぎりや飲み物も用意してくださってたのでいただきました。小腹が空いてたので美味しかったです😊

This was my second time participating! This time, there were Japanese receptionists and instructors, which made me feel very at ease! Surfing was also a lot of fun!

今回が2回目の参加でした！今回は日本人の受付の方とインストラクターさんがいてとても安心でした！
サーフィンもすごく楽しかったです！

I was able to enjoy the tour without worrying about the language thanks to KEN, who is Japanese. I am grateful to KEN. Thank you very much. It became the best memory as I was able to see both dolphins and sea turtles.

クルーのKENさんが日本人で言葉に心配なくツアーを楽しむことができました。KENさんに感謝しています。ありがとうございました。イルカもウミガメも見ることができ最高の思い出になりました

1人ずつのウェイクボードを1人20分ずつと2人で一緒にできるバンパーチューブを20分体験したのですがとっても楽しく素敵な思い出になりました。ウェイクボードは人生で初めての体験だったのですがスノボをやったことがあったので3回目くらいで立てました！この辺りはココヘッドやハワイカイの素敵な景色が見えるのでウェイクボードで波に乗りながら景色を見るのがとても気持ちよかったです🌟またバンパーチューブは始まる前にゆっくり、早め、ハイスピードを聞かれてハイスピードにしてもらい私はバンパーチューブから2回も落ちてしまったのですがジェットコースターにのっているような感覚でとっても楽しかったです！

It was fun and a great way to see the area our kids was amazing!!!

Our honeymoon trip to Hawaii was amazing! There were Japanese staff members who explained everything to us, and other staff spoke Japanese in a friendly manner, making our time enjoyable! We tried stand-up paddleboarding, snorkeling, and kayaking. Although there were limited numbers for stand-up paddleboarding and kayaking, people gradually got bored, so it naturally came around to our turn, which was funny. There was also a space for volleyball! The light snack donuts were tastier than I expected! I wish I had brought marine shoes for snorkeling. The shuttle bus was cold.

新婚旅行で初ハワイ！
日本人のスタッフさんもいて説明してくださり、その他のスタッフさんもカタコトで日本語を話してフレンドリーに話してくださり、楽しい時間を過ごせました！
supやシュノーケル、カヤックをしました。
supやカヤックは数に限りがあるものの、次第にみなさん飽きるので、おのずと順番が回ってきます笑
バレーボール🏐もできるスペースもありました！
軽食のドーナツも思ったより美味しかったです！シュノーケルのときは、マリンシューズとかも持って行ってたらよかったなーと。
送迎のバスが寒かったです。

Since we had a Japanese guide, we were able to relax and enjoy snorkeling with explanations in Japanese! My friend, who was snorkeling for the first time, had a great time! It was amazing to see the fish up close!

日本人のガイドさんだったので、日本語で説明いただき、安心してシュノーケルができました！一緒に行った友人は初シュノーケルでしたが、とても楽しんでいました！魚が近くで見えて感激です！

It was all in English, but I managed to get by somehow! I enjoyed it while grooving to the music! I have a tendency to get motion sickness, and sure enough, I felt sick, but when I just said, "I feel sick," they quickly understood and guided me to a place where I could throw up. It was higher than I expected, but it felt good!

英語のみでしたが、何となくで乗り切れる感じです！
音楽にノリながら楽しめました！
私自身良いやすい体質で、案の定酔いましたが、「I feel sick（気分が悪いです）」だけ伝えるとすぐ理解して吐いてもいい場所まで誘導してくださいました☺︎
思ったより高く、気持ちよかったです

I had experienced this a few years ago and participated for the second time, and the fun was just as amazing as before!! The first pair of guys were completely soaked in the sea, but since we didn't want to get wet, we communicated that, and we managed to stay dry! Haha

数年前に一度経験しており2度目の参加でしたが、楽しさは変わらず最高でした！！最初の男性2人組は全身海に浸かって水びたしでしたが、私たちは濡れたくなかったのでそれを伝えたところ、濡れずに済みました！笑