All Reviews for Family & Accessible Travel

The buffet had a decent selection with carved roast beef, chicken, and sides. It’s not a luxury gourmet meal, but for the price it was solid and filling.

This was our second time doing this sandbar tour with this company. The staff is always very nice and there are beautiful views. The first trip went really well however, this second trip was not so great.
I am aware of high and low tide times which both times were high tide, but this time the water was over my head and windy with a pretty strong current. I am 5’ 1” and it made it near impossible to do anything at all. I know the staff cannot control ocean levels but just something to keep in mind for shorter people or people with kids. I would have been better off just saving the money and walking out into the regular ocean as far as I could before it got too deep.

I participated with the mindset that I might be lucky, but I really got to see sea turtles (there were at least 7 or 8 during the snorkeling), and while I couldn't touch them, they swam and rested right nearby, which made me feel calm.

There were also many fish swimming around, and I had fun trying stand-up paddleboarding in the shallow waters. It was a wonderful day, not only while I was in the ocean but also relaxing on the boat while enjoying the beautiful scenery. Spending a day on this tour during my short stay in Hawaii was definitely the right choice. I highly recommend it.

運がよければ、くらいのつもりで参加しましたが、本当に海亀と出会えて(シュノーケリングの間だけで少なくとも7、8匹はいました)、もちろん触ったりはできませんが、すぐ近くにで泳いだり休んだりしててこちらまで穏やかな気持ちになりました。
他にもたくさんの魚が泳いでいたり、浅瀬でサップの体験もできて楽しい1日でした。自分が海にいる間はもちろん、船上で休みながら綺麗な景色を眺める時間もリラックスできて最高でした。短いハワイ滞在中、1日はこのツアーに時間を使って大正解でした。おすすめです。

The banana boat can accommodate six people in two rows for two families. It was so much fun! You won't get thrown off. Due to the tides, we couldn't reach the sandy beach, but that's understandable. You don't need water shoes at all. Both stand-up paddleboarding and kayaking were enjoyable, and even though we didn't see any turtles, we were happy to see lots of fish. Staying in the water for too long can get chilly, and if you get out while still wet, it gets even colder, so having a dry towel or a dry jacket is necessary. There are cold juices or water on the boat, but you can pay for hot coffee. My daughter and I kept drinking hot water to warm ourselves up. Also, my husband almost caused a commotion when he dropped his phone, which was in a waterproof bag, but the staff found it, and we were really grateful for that. Thank you so much for your help at that time. Next time, I’d like to go when the sandy beach is visible!

バナナボートは2家族の横2列の6人乗り。めっちゃ楽しかったです。振り落とされる事はありません。潮の満ち引きなので仕方ないですが砂浜には出会えませんでした。ウォーターシューズはなくても全然大丈夫。サップもカヤックも楽しかったし、カメには出会えなかったけどたくさんの魚を見られて良かったです。海の中にずっといると冷えるし、上がっても濡れたままだと更に冷えるので、乾いたタオルか乾いた上着が必要です。船上には冷たいジュースか水ですが、お金を払えば暖かいコーヒーがあります。私と娘はお湯をひたすら飲んで身体を温めました。あと、旦那が防水袋に入れたスマホを落としてしまい、大騒ぎになりかけましたが、スタッフが見つけてくれて本当に助かりました。あの時はありがとうございました。次は砂浜が出てる時に行ってみたいですね〜

I had the opportunity to go snorkeling in Okinawa, and this was my second time. I felt secure participating with a Japanese instructor. Although we didn't see any sea turtles, they helped us search for spots where we might find them while considering our stamina.

They took care of everyone's valuables and provided changing areas, showers, and restrooms, but since it was a tour, everything was done efficiently. They also offered wetsuit rentals for a fee, explaining that it would help prevent injuries from coral and keep us warm. They advised us to keep swimming without lifting our heads when we found coral (lifting our heads would cause our feet to drop and hit the coral), so wearing just a swimsuit was fine.

The afternoon session was hot, so I didn't feel cold, but my thighs got sunburned while diving. They laid down mats on the sandy beach to keep things clean, and I appreciated the bottled water and snacks provided.

I wasn't used to the tipping culture and missed the chance to give a tip, so I thought it would have been easier if they had included the tip in the total amount when I paid the $25 entrance fee for Hanauma Bay. The service was excellent, so I recommend it even for those who are anxious about their English skills.

シュノーケリングは沖縄でやったことがあり2回目でしたが、日本語インストラクターで安心して参加できました。
ウミガメは見られませんでしたが、私達の体力を気にしつつ何度かウミガメがいそうな場所を一緒に探して下さいました。
貴重品は皆のをまとめて保管して頂けて、着替える場所やシャワー、トイレはありますが、ツアーなのでテキパキにという感じです。有料でスウェットスーツの貸出もあり、珊瑚で怪我しないようにするのと、寒さ対策できるとの説明はありましたが、珊瑚を見つけたら泳ぎ続けて顔を上げないように(顔を上げると足が下がってぶつかるため)アドバイス頂き水着でも大丈夫でした。また午後の回は暑かったので寒さは感じませんでしたが、潜っていても腿の裏が真っ赤に日焼けしてました。
砂浜で汚れないようにシートを敷いて下さったり、ペットボトルの水やスナック菓子も頂けて有難かったです。
チップ文化に慣れておらず渡しそびれてしまったので、ハナウマ湾の入場料25$をお渡しする際にチップも含んだ金額で仰って頂けたら、チップお渡ししやすかったかなと思いました。サービスは大満足なので英語が不安な方にもオススメです。

The fireworks we paid for were only 4 minutes long. The food was alright. The staff was friendly.

Great experience with friendly staff and beautiful scenery with a plethora of activities to choose from!

Our family, including 5 children ages 7 to 20 & 3 seniors took this boating excursion. It was fantastic! I recommend getting the all inclusive package so you can enjoy the banana boat & bumper tube. All the staff were great & the entertainment was good too. The staff keep everyone safe in the water & were constantly looking out for guest safety.

We went as a family of three.
Along the way, something went wrong.
One person was taken off the horse and sent back by car, which was a disappointing event.
Was it judged to be dangerous?
Was it determined that the horse couldn't be controlled because it was only eating?
In any case, we returned halfway without a clear reason, which was quite disappointing.

家族３人でいきました
途中、何が悪かったのか？
１人だけ馬を下ろされ車で戻される残念な出来事がありました
危ないと判断さらたのか？
馬が食事ばかりして制御出来ないと判断されたのか？
どちらにしてもはっきりした理由もなく道半ばでの帰還
かなり残念でした

Matt and Nan were excellent guides. They were personable and entertaining. 5 stars.

"AUANA" can only be described as wonderful! I couldn't take my eyes off the performances, with no time to catch my breath between each stage. I stay in Honolulu for about ten days once a year, and I definitely want to participate again next year.

「AUANA」素晴らしの一言に尽きます‼
各ステージごとのperformanceに息つく暇も無く目が離せませんでした。
年に一度10日間位Honoluluに滞在しますが、来年も是非参加してみたいと思います。

The staff on the boat is very friendly, fun and helpful. We had a great time watching dolphins swim and then snorkeling after that.

Excellent service, beautiful grounds, interesting authentic Hawaiian foods, great show with historical stories. Drinks delicious too! Good vegetarian options.

I participated in a beginner-level plan with shuttle service. There is a bus to Kualoa Ranch, and at the information desk, there are Japanese staff or staff who can speak Japanese.

When you arrive at Kualoa Ranch, the Japanese staff will instruct Japanese participants to gather together. Once gathered, they will explain the basic flow and locations in Japanese, so there’s nothing to worry about.

There were no Japanese-speaking staff on the return bus. It was initially sunny at Kualoa Ranch, but it gradually became cloudy.

It was my first time on an E-bike. At first, there is practice on the course. I applied the brakes as I would on a regular bicycle, but they are very effective, so be careful. Make sure to apply the brakes slowly.

Once you get used to it, there are no problems. The activity guide communicates only in English. Before starting the activity, they show you how to operate the E-bike with a video that has Japanese subtitles. During the activity, it is completely English-only.

送迎有り初心者レベルのプランに参加しました。クアロアランチまでの行きのバスとクアロアランチのインフォメーションデスクに日本人もしくは日本語を話せるスタッフがいます。
クアロアランチに着くと日本人スタッフなどが日本人は集まるようにと指示してくれます。集まったら簡単な流れや場所の説明等を日本語でしてくれるので何も心配いりません。
帰りのバスには日本語を話せるスタッフは乗車しませんでした。
クアロアランチは最初は晴れていたんですがだんだんと曇り空になりました。
初めてのEバイクでした。最初、コースで練習があります。普通の自転車の感覚でブレーキをかけたのですが思いっきりブレーキが利いてしまうので注意してください。ゆっくりブレーキをかけるようにしましょう。
慣れれば何も問題有りません。アクティビティのガイドは英語だけでやり取りします。アクティビティを始める前にEバイクの操作方法を日本語の字幕が付いたビデオで見せてくれます。アクティビティ中は完全に英語オンリーです。

We took a taxi from Waikiki and arrived in about 20 minutes. The receptionist and the boat driver spoke Japanese, so we felt at ease and enjoyed ourselves. They also introduced us to some delicious nearby restaurants. I'm glad I experienced marine sports for the first time here!

ワイキキからタクシーで向かいましたが20分程度で着きました。受付、船のドライバーさんも日本語が話せる方だったので安心して楽しめました。近くの美味しいお店も紹介していただけました。初めてのマリンスポーツがここでよかったです！

The Napali Coast tour on a medium-sized boat is highly recommended. Since the boarding time is long, a small boat lacks a roof and has limited restroom facilities. With a large boat, you can't get close to the cliffs, and the boat speed is slow. A medium-sized boat offers the best of both worlds. We were able to go right under the waterfalls cascading from the cliffs and experience the spray. The captain navigated the boat professionally, and the two female staff members kept the atmosphere lively with their smiles. When we gave tips upon disembarking, all the staff responded with "thank you" in Japanese. We were also very satisfied and enjoyed the long tour with smiles. I highly recommend it.

ナパリコーストは中型船でのツアーがおすすめ。乗船時間が長いので小型船だと屋根がなくトイレも限定的。大型船だと岩壁近くに近寄れず船速も遅い。中型船は良いとこ取りです。岩壁から流れ落ちる滝の真下に入ってくれて滝に打たれることが出来ました。船長はプロフェッショナルな船裁き、女性2名の添乗スタッフも笑顔で適切に盛り上げてくれました。チップを下船時に渡したら、全スタッフから「ありがとう」の日本語が返ってきました。こちらも笑顔で大満足で長いツアーを楽しめました。おすすめです。

Highly recommend! Would do this again. Amazing time, great crew, and unforgettable experience!

I made a last-minute reservation for parasailing in the morning!

I was told that for an additional $40, the crew would take photos, but since I brought my action camera, I declined (it was no problem to bring it on board).

Unfortunately, it was raining in the morning, so the scenery wasn't very beautiful...

However, I still got to enjoy the thrill and exhilaration of parasailing, and I saw a beautiful rainbow!

The captain gradually extended the rope, and once it was fully extended, he started to raise the altitude. In the end, we had the classic splashdown into the sea!

Thanks to the captain's sailing skills and the crew's attentive support, I had a great time!

I hope to do it again on a sunny day next time!

急遽パラセイリングをするため朝の時間で予約しました！
参加費と別で40ドルを払えばクルーの方が写真を撮ってくれるとのことでしたが
アクションカメラを持ってきていたので断りました（問題なく持って乗れます）

しかし朝はあいにくの雨で景色が綺麗とは言えず、、、

しかしパラセイリングの楽しさと爽快さ、そして綺麗な虹が見れました！

船長が徐々にロープを伸ばし最長まで伸びたら巻き上げ高度を上げていく流れです
最後はお約束の海面チャポン！

船長さんの操船テクニックやクルーさんの丁寧なサポートもあり楽しく過ごせました！

次は天気のいい日にできたら！

Having a Japanese guide with a small group was very reassuring. The explanations were thorough, which I really appreciated as it was my first time!

少人数で日本語ガイドさんが常についてくださっていたので非常に安心でした。説明も丁寧で初めての自分にとってはありがたかったです！

As soon as I exited the arrivals area for individuals, there was a meeting point to the right. I could easily spot it because they were wearing yellow vests. After waiting for about five minutes, the bus arrived and departed smoothly. The staff helped load my suitcase onto the bus, which was very helpful. The driver was a cheerful person, and I could really feel that I had arrived in Hawaii!

個人用到着出口から出てすぐ右手に待ち合わせ場所がありました。黄色のベストを着ているので直ぐに判りました。
５分程待った後、バスが到着しスムーズに出発。スーツケースもスタッフの方々が、バスに載せてくれて、とても助かりました。
ドライバーさんは陽気な方で、あ〜ハワイに来たな！と感じることが出来ます。

My wife and I participated together. It was my first time, and to be honest, it was amazing. It was my wife's second time, but it seemed to be much more challenging than before, and she was clinging to the rope in fear the whole time. Including those moments, it was a great memory.

妻と2人で参加しました。私は初でしたが率直に言って最高でした。妻は人生2回目でしたが以前よりかなり高度があったようで、ずっと怯えてロープにしがみついてました。そんなことも含めて良い思い出です。

It was our first snorkeling experience as a couple in our 60s and 50s, and we had an amazing time!! The crew was all kind and attentive, which made us feel safe! There were also Japanese staff members, so we felt comfortable even without speaking English! We got to swim with adorable dolphins, and of course, we swam with colorful fish and even a big sea turtle, which was incredibly moving!! The tour was packed with fun activities like water slides and SUP. We were very satisfied! We want to participate again!!

60代と50代の夫婦で初めてのシュノーケリングでしたが、最高に楽しみました！！
クルーの皆さんはみんな親切丁寧で安心！
日本人スタッフもいらっしゃって英語出来なくても安心！
可愛いイルカとも一緒に泳げて、色とりどりのお魚はもちろん、大きなウミガメとも一緒に泳げて大感動でした！！
ウォータースライダーやSUPも楽しめて盛り沢山のツアーでした。
大満足！また参加したいです！！

Of course you can’t predict rain in Hawaii but you can have spots to seek cover. The event did pass out rain plastic but only once at the beginning and we did not get any.

Once the rain passed there was no attempt to wipe chairs so even if the rain stopped you were still soaked.

The hurried the show to see a quick fire dancer set but that was not that good.

Even without the rain you couldn’t see. The tables in rows made it difficult. The food was ok. The drinks didn’t not taste like any alcohol was in them just super sweet drinks. Overall I was not happy with the event.

I thought it might be a little scary, but the breathtaking views and the refreshing feeling are incredible. The captain has a great sense of humor, and you might get splashed in the sea once, haha. I want to experience it again!

少し怖いのかなと思っていましたが、絶景と爽快感半端ないです。船長さんユーモアで、一回海につけられます笑
また体験したいです

I have ridden horses several times in Japan, but this was my first time abroad. There was plenty of time, and the terrain had some elevation changes, which made me a bit nervous, but it was a lot of fun! I think it would be even more enjoyable if you understand English.

日本では何度か乗馬をしたことがありますが、海外では初でした。
時間たっぷり、若干高低差がある地を行きますので、少し緊張しましたがとても楽しかったです！
英語がわかるともっと楽しめると思います。

I was nervous about my first zip line experience, but I was able to communicate in Japanese quite well, and I had a great time throughout. Even the staff at the reception who didn't speak Japanese were wonderful, as they used a translation app to explain things to me!

初めてのジップラインでドキドキでしたが、日本語も割と通じて終始楽しい時間でした。日本語が通じない受付の人でも、翻訳アプリで説明してくれて対応が素晴らしかったです！

Zip line over 250 foot waterfall. Great fun. Mirabell & Calista were fantastic guides, made our day.

It was great that even children who can't snorkel could see a lot of fish! Riding in a real submarine was also a refreshing and fun experience, almost like an attraction. Also, the pilot was so cool that I couldn't help but sneak a glance! At one point, it got a bit boring, and my child fell asleep, but it was a good experience overall.

シュノーケル出来ない子どもでもたくさんの魚が観れてよかったです！そもそも本物の潜水艇に乗り込むこと自体もアトラクション感覚で新鮮で楽しかったです。
あとパイロットがカッコ良すぎてついチラ見しちゃう！
途中は少し退屈になり、子どもは寝てしまいましたww良い体験でした。

The boat ride takes just under 30 minutes, followed by a stay of about 20 minutes in the fern cave, allowing you to rest and enjoy sightseeing. Kayak rentals are also available on this river, and it's a lot of fun to encounter many things while moving by boat.

片道30分弱の船での移動、20分程度のシダ洞窟での滞在、身体を休めて観光ができます。この川ではカヤックのレンタルもやっていて、ボートで移動中に沢山遭遇して楽しいです。

Beautiful spot, tide wasn't super low (which you can't really control) but the snorkeling was just mediocre, per my friends that did it. We were on the boat most of the time eating cup of noodles, the live music was awesome and one of the guys that took people out for the banana ride was super nice and fun to chat with. The guy handing out goggles was a bit all over the place, I stood in line twice to get my goggles and he kept giving everyone theirs as I just stood there waiting and I almost thought he was doing that on purpose as it happened 2x so I just gave up and said well I guess I'm not snorkeling today. That was a bit disappointing. I think for the price, it wasn't really worth it. There are better tours here on the island.