All Reviews for Family & Accessible Travel

I had the best experience thanks to the kind staff. The weather was not great, with some rain, but I was able to see many sea turtles, which was amazing. Thank you! "Shaka"

- Shuttle service was on time.
- The boat was clean, and I didn't have to worry about seasickness. We had fun conversations during the ride and got to see sea turtles. The kids were even allowed to touch the steering wheel and take pictures with the captain.
- Snorkeling was safe for families with children, and we got to see sea turtles.
- During free activity time, we could freely use the SUP and floaties. We enjoyed SPAM musubi, snacks, juice, and water at that time (it was a style where we could take from the basket).
- We could go to the restroom until departure and on the way back, but it got a bit hectic when it was crowded.

優しいスタッフに恵まれて、最高の経験をすることができました。
天気は雨がぱらついたりと良いとは言えない状況でしたが、ウミガメに沢山出会えて最高でした。
ありがとうございました！”Shaka”

・送迎、時間通り
・船、清潔で船酔いも心配なし
　移動中も楽しく会話していただきウミガメにも会えた
　子ども達は船の操舵輪も触らせていただきキャプテンと写真を撮れた
・シュノーケリング、子連れでも安心でウミガメにも会えた
・アクティビティ自由時間、SUPや浮き輪を自由に使えた。
　このタイミングでSPAMムスビやスナックとジュースと水を食べた。（カゴから自由に取れるスタイル）
・出航までや帰りのバスまではトイレに行けるが混雑すると時間的に少し慌ただしい。

Great cruise, great staff, great live music, great food and drinks and great views of course!!!! Everything was wonderful! :))

The staff were very friendly and entertaining, even though they only spoke English. From the moment we got on the boat, the music started, the river was rich in nature, and the beautiful caves made us feel happy. In the end, we even did a hula dance together. We were able to relax and enjoy ourselves thoroughly.

英語のみの対応ですが、とてもフレンドリーで楽しませてくれるるスタッフの皆さんでした。
ボートに乗った瞬間から始まる音楽、自然豊かな川、美しい洞窟、幸せな気持ちになりました。
最後は、なんと皆でフラダンスも。ゆったりとそして十分に楽しむことができました。

I was worried because I hadn't received a confirmation email for the tour (I contacted VELTRA and they followed up for me).

However, on the day of the tour, I was about 20 minutes late for the meeting time, but they kindly said, "It's okay!" and allowed me to join (I did call ahead). After boarding the boat, they provided a briefing on the sizes of the snorkeling equipment and how to use the camera correctly. They also prepared Japanese instructions, so even though my conversational skills are very basic, I felt comfortable participating.

The waves felt a bit high, but they designated a snorkeling area, and during the snorkeling, staff members were patrolling on a paddleboard, which showed they were very attentive to safety. It seemed like the tour was fully booked, but there were plenty of floatation devices and life jackets available. Although I could see to the bottom, there weren't many fish, likely due to the high waves, but we still had a great time as a family!

Since it was a large boat, I didn't experience seasickness, and the cruising to and from was enjoyable. I felt from our conversation that they have a great respect and consideration for the ocean. After getting wet, the cruising felt cold, so I think it would be good to have a separate towel that doesn't get wet. I found the free water a bit difficult to drink. Also, since there were no warm drinks available, if you're worried about getting cold, it's better to bring your own.

The staff were kind, and they were accommodating even with my limited English skills. It was fun!

ツアーまでは、予約確定のメールが来ていなかったりで心配でした（ベルトラさんに問い合わせして、フォローいただきました）。

が、ツアー当日、集合時間から20分ほど遅れてしまったのですが、『大丈夫よ！』と言ってくださり心よく参加させてくださいました（事前に電話はいれました）。
船に乗った後は、シュノーケルの物のサイズや、正しい動画の使い方をレクチャーしてくれます。日本語の案内も用意してくれるので、すごく簡単な会話しかできない私でも安心して参加できました。

波は少し高いように感じましたが、シュノーケルエリアも指定してくださり、シュノーケリング中も職員の方がサップに乗って巡回されていたりして、安全にはすごく気を配っているのが伝わりました。
ツアーは満席だったように思いますが、浮き輪や救命胴衣も十分に用意されてました。
波が高かったからか、底まで見渡せたもののお魚はそんなに多くみられませんでしたが、それでも充分家族で楽しめました！

大きなボートだったので、船酔いもなく、行き帰りのクルージング楽しかったです。
海への敬意や配慮もすごくされているのだとお話しから感じました。
濡れた後のクルージングは寒く感じるので、羽織るタオルは濡れてしまうのと別にあると良いと思いました。
フリーで用意されているお水が少し飲みにくいと感じました。あと、温かい飲み物はないので、冷えてしまうことが心配なら自分で用意して行った方がいいと思います。

スタッフの方も親切ですし、拙い英語力でも対応してくださいます。楽しかったです！

The view from above was nothing short of amazing. There were some waves, but I enjoyed it without getting seasick. Two cheerful staff members kindly assisted us while mixing in some Japanese, and since it was our last challenge, we were playfully splashed down multiple times...

空からの眺めは最高以外の何物でもない。それなりに波はありましたが、船酔いすることもなく楽しめました。
陽気な兄さんスタッフ2人が日本語交えながら親切に応対してくれ、私達は最後のチャレンジだった為、何度も着水させられて遊ばれました…

Arrived quickly from the airport to the hotel. It's reassuring that the tip is included. There are people in yellow uniforms at the pickup area, so it's very helpful, and they can communicate in Japanese, which is great.

空港から、ホテルまで素早く到着。チップ込が安心。乗り場も黄色の服の人がいるので親切で日本語も通じるのでとても良い。

It rained here and there, and while you might get wet, that's part of the fun of the activity. It dries quickly, so it's not a problem. The cast members also spoke in English, mixing in some jokes. I wish we could have stopped at the locations of the King Kong skeleton and the main area of Jurassic Park, as we just passed by them. It was a long time, but it was enjoyable enough to be worth more than the price.

所々 雨が降ってきて、濡れることもあるがそれもアクティビティの楽しみ。すぐに乾くので問題なしだ。キャストの人もギャグを混じえて英語だが話してくれる。骨のキングコングの場所や、ジュラシックパークのメインの所は通り過ぎたので停まって欲しかった。長い時間なのでそれなりに楽しめるので価格以上の価値はありました。

When people hear "sandbar," they might imagine a place where you can walk right across to the land! However, that's not always the case as it depends on the tides. Be sure to check the tide schedule and choose a day with low tide! This time, the shallowest part was about between my ankles and knees, but that was more than enough!

After all, the view is something you can't see anywhere in Japan! And even better, this tour includes delicious freshly grilled patties for hamburgers! You can play at the sandbar, eat hamburgers, watch sea turtles (and sometimes manta rays or dolphins!), and then go snorkeling afterward!

With so much fun packed into this experience, it would be a shame not to participate at least once! This was my third time joining, and I still felt the same excitement!

P.S. I later found out that the guide who explained everything in such a fun and energetic way (and spoke quickly, haha) was a friend of a friend of mine! Thank you!

サンドバー！と聞いてみんながイメージするのは、そのまま歩ける！陸地になってる！！
と言う感じかな！？それは潮の満ち干きなどに影響されるから常にそうなる訳ではない。潮の満ち干きを調べてそれなりに干潮の日を選ぼう！今回は1番浅い所で、足首と膝の間ぐらいだったかな？それでも十分なんです！
だって、見渡す限り日本では見れない景色なんだよ！ そして、更に良いのは、このツアーは、美味しい焼きたてパテのハンバーガーが食べれるってこと！サンドバーで遊んで、ハンバーガー食べて、ウミガメウオッチして(マンタも見れる時もあるし、イルカだって！)、そのあとシュノーケルも出来る！
こんなに楽しい事が詰め込まれてるから一度参加してみないともったいない！
私は今回で3回目の参加ですが、相変わらずの楽しさを感じれました！！

p.s 後で知りましたが、今回の説明などすんごく楽しく(早口でw)、元気にガイドして下さった方は、私の友人の友人でした☺️✨
ありがとうございました！

I participated in a private lesson with three people. The instructors, despite their limited Japanese, provided enjoyable advice, and by the end of the hour, I was able to ride the waves. I finished feeling very satisfied and created wonderful memories.

３人のプライベートレッスンで参加しました。インストラクターの方々は、片言の日本語ながら楽しくアドバイスしてくださり、１時間の中で波に乗れるようになり、大満足で終えました。最高の思い出が作れました。

There are tours for all of Pearl Harbor, but there are no standalone tours just for the Aviation Museum. You have to go directly to the site, but this time I was helped by getting tickets that couldn't be obtained from the official page.

パールハーバーの全部ツアーはあるが航空博物館だけというか3つの単独ツアーがない中現地へは直接行かなければ行けませんが今回は公式ページでは取れないチケットを取ってもらい助かりました

Although the height of 150 meters was intimidating, it didn't ascend at the speed of a roller coaster, allowing me to enjoy the scenery. I was worried about whether I could experience it while wearing glasses, so I brought prescription goggles, but I think glasses would probably be fine too. However, if you fall, you won't be able to retrieve them. They took many photos, which made for great memories.

150mという高さに怖さもありましたが、ジェットコースターのような速さで登ることはなく、景色を楽しめました。
メガネをかけていても体験できるのかと不安に思い、度付きのゴーグルを持っていきましたが、たぶんメガネでも大丈夫です。ただ、落ちても回収はできません。
写真もたくさん撮ってくださり良い思い出になりました。

Our dinner cruise was nothing short of exceptional. The vessel was spacious, ensuring a smooth, comfortable ride without any hint of seasickness. Boarding and disembarking were seamless, and despite the ship’s size, the atmosphere felt intimate rather than crowded. The meal was beautifully prepared and flavorful, complemented by lively entertainment. Our server’s vibrant energy and warmth elevated the entire experience. The true magic, however, unfolded on deck—watching Waikiki’s shimmering skyline from the water as fireworks lit up the night sky. An unforgettable evening I would gladly repeat.

- A large bus came to pick us up at a meeting point close to the hotel. The driver had a passenger list, so please check in before boarding. (There was someone who boarded without checking in, which made the driver search for them and delayed our departure a bit. The arrival time was not an issue!)

- The staff who welcomed us spoke fluent Japanese. They communicated important details such as the meeting time and the meeting points for each vehicle right from the start.

- The guides for the buggy tour were two young men who spoke English. There was a Japanese explanatory video on how to drive the buggy, so I felt confident driving. We stopped at several photo spots. There was a section where we went down a steep slope after encountering dinosaurs, so if you're a bit scared, it might be better to switch drivers.

- At the photo spots, the guides acted as photographers and took many great commemorative photos! The scenes of everyone getting into the buggy and driving were captured with a professional camera that incurs an additional cost, but purchasing the photos is optional. (We chose not to buy them.)

- I was worried about getting my clothes and bag dirty from the dust, but perhaps because it had rained earlier, it wasn't too much of a concern (though it might be because I wore black clothes). After wiping my face, it was brown, so I think it's a good idea to plan to take a shower and change when we return to the hotel.

・ホテルから近い集合場所に大型バスが迎えにきてくれました。運転手さんが乗客リストを持っているのでチェックインしてから乗ってください。(チェックインせずに乗った方がいて、運転手さんが探しまわって出発が少し遅れました。到着時間は問題なかったです！)

・お出迎えのスタッフさんは日本語ペラペラでした。集合時間や各乗り物の集合場所など大事なことを最初に伝えてくれます。

・バギーツアーのガイドさんは若い男性2人で英語でした。バギーの運転方法は日本語の説明動画があったので、安心して運転できました。何回かフォトスポットにとまります。恐竜が出てきた後に傾斜が急な坂をくだる区間があったので、ちょっと怖い方は運転手交代したほうがいいかも。

・フォトスポットではガイドさんがカメラマンとなって良い記念写真を沢山撮ってくれました！バギーにみんな乗り込んで運転しているシーンは、最初のお金がかかるカメラで撮られますが、購入するかどうかは任意です。(自分たちは買いませんでした)

・砂埃で服やカバンが汚れるのを心配していましたが、雨上がりだったからかそこまで気にならなかったです(黒い服を着ていったからかもしれませんが)顔を拭くと茶色だったので、ホテルに戻ってシャワーや着替えをする計画にするとよいと思います

We participated as a three-generation family. There were explanations in Japanese, which made us feel comfortable joining. There was plenty of time for stand-up paddleboarding and kayaking, and the waves were calm, so even beginners could enjoy it. Snorkeling equipment was also available for rent, and we were able to see many tropical fish.

3世代で参加したました。日本語での説明もあり安心して参加出来ました。supやカヤックも充分な時間があり、波も穏やかなので初心者でも楽しめました。スノーケリングも貸し出しがあり、熱帯魚もたくさんみれました。

The car arrived on time. The roads were clear, and we reached the airport early. The driver was also a calm person.

時間通りに車がつきました。
道もすいていて、早くに空港につきました。
ドライバーさんも穏やかな方でした。

I couldn't stop feeling excited since we set off on the boat, and when it was time to fly, my excitement was through the roof! It was quite high and a bit bumpy, giving it a thrilling attraction-like feeling! The view of Waikiki and Honolulu from the sea was breathtaking! It felt great when we briefly touched down on the water as we landed! It was an amazing experience! 😊

船で出発してからワクワクが止まらず、いざ飛ぶときはとてもテンション上がりました！
結構高く、揺れるのでアトラクションみたいな感覚もありました！海側から見たワイキキ、ホノルルは絶景でした！
降りるときに一瞬海に着水するときも気持ちよかったです！
最高の体験でした😊

I had a great time racing through the magnificent scenery of Kualoa Ranch on a buggy! It was very appealing that I could drive myself, not just ride along. The guide was very polite and kind, and I was able to spend the whole day without any inconvenience! The 100% beef hamburger at the cafe was hearty and very delicious!

クアロア・ランチの壮大な景色の中をバギーで駆け抜けることができて楽しかったです！
ただ、乗っているだけでなく、自分で運転できるところがとても魅力的なでした。
ガイドさんは、とても丁寧で優しく、全く不自由なく、1日過ごすことができました！
Cafeの牛100%ハンバーガーはボリューム満点でとてもおいしかったです！

It was an emotional experience! I didn't expect to see it in Hawaii, but I would like to see it again when I come back to Hawaii. Thank you.

感動の体験でした！
ハワイで見るとは思っていませんでしたが、またハワイにきたら見たいと思います。
ありがとうございます。

This was a great experience for our family. I would recommend this trip for anyone.

We were traveling with young kids who were not really into snorkeling.. so we were looking inexpensive ways to look at some beautiful marine life. This was perfect for us. 5 minutes walk from our resort. Friendly, knowledgeable and more importantly patient staff. Luckily we kind of got a private tour as there was no one else at the same time as ours.

Kids loved it, we loved it too. Definitely recommended!!

We had a lovely morning trip to the sandbank. It was an excellent spot for snorkeling or just relaxing in the shallow waters. The staff were wonderful, very helpful and informative!

I used the shuttle service from the hotel to the airport. It was helpful that they came to pick me up right in front of the hotel! We got caught in traffic along the way, which added about 20 minutes to the trip, but since they scheduled the pickup with some extra time, I made it to the flight with plenty of time to spare!

ホテルから空港までの送迎で利用しました。
ホテルの前までピックアップしに来てもらえたので助かりました！
途中、渋滞に巻き込まれ、20分ほど時間が多めにかかりましたが、余裕をみて配車されていたので飛行機には十分間に合いました！

Perfect weather and a great crew led by Seth make it a very fun, unique experience on Kauai. The water had spins and sloshes as we cascaded down the mountain. The tunnels and the history was interesting.

Enjoyed the explanations of movies filmed here and learning about the native plants as well as the non-native plants. Would have liked a more detailed description of what we would be seeing and I would have signed up for a more comprehensive tour of Kualoa Ranch. Another family said the same thing. By the time you are there and realize it, the spots are all taken and you cannot upgrade your tickets.

The pickup was on time. The driver spoke English, but I understood most of it. We handled our own luggage.

時間通りの迎えでした。
ドライバーさんは英語でしたがだいたい
わかります。
荷物上げ下ろしは各自でやりました。

Food 4/10
Show 10/10

Food can be better. Show is great and you should add the pictures at discounted as part of the deal.

I was finally able to visit Manoa Falls, a long-time dream of mine. I had wanted to go for a while, but my companions often had other places they wanted to visit, or it was difficult to get around since I couldn't drive. This time, by joining a tour with Nature & You, I was finally able to make it happen. The two guides were very kind and I am very grateful. The hike to Manoa Falls was manageable even for someone in their 60s like me, and I enjoyed it comfortably even as a solo participant.

長年の夢が叶ってマノアの滝に行けました。
以前から行ってみたかったのですが、その時々の同行者には他に行きたいところがあったり、車の運転ができないので移動が難しかったりで、なかなか実現することができませんでした。
今回、ネイチャー＆ユーさんのツアーに参加することで、ようやく行くことが出来ました。
ガイドのお二人にはとても親切にしていただきました。感謝感謝です。
マノアの滝へのハイキングは60代の私でも可能でしたし、一人での参加でも快適に愉しめました。

It is an experience with my 3.5 year old daughter I will never forget, and I think she will remember forever. The trainer was very informative and great with kids. It’s clear how much they care about the dolphins, and the dolphins love what they do.

I was very satisfied throughout the entire tour thanks to the kind staff. However, even though I usually don't get motion sickness, I felt unwell this time despite taking motion sickness medication. Additionally, when swimming with the dolphins, it was difficult to swim at my own pace, so those who are not confident in their swimming abilities should be cautious. However, you can wait on the boat, so I think it's best to make a decision based on your condition and feelings at that time.

Regarding the photos, after the tour, I was able to express my wishes, but even if I hadn't communicated my preferences, I received an email later with purchase information, allowing me to buy them.

ツアー全体を通して、優しいスタッフの皆さんのおかげでとても満足できました。
ただ、普段は乗り物酔いをしないのですが、今回は酔い止めを服用していても気分が悪くなってしまいました。また、イルカと一緒に泳ぐ際には、自分のペースで泳ぐことが難しいため、泳ぎに自信のない方は注意が必要です。ただ、船上で待つこともできるので、そのときの体調や気分に応じて判断されると良いと思います。
写真については、ツアー終了後に希望を伝える形でしたが、希望を伝えていなくても後日メールで購入の案内が届き、そちらから購入することができました。

It was my first time parasailing, and it turned out to be a very enjoyable experience. The reception and boarding staff can communicate in English, and they speak in simple English, so there’s no need to worry too much. You place your belongings at your feet, so I recommend not bringing anything you don’t want to get wet or putting them in a waterproof case. During parasailing, there’s hardly any swaying, but the boat does rock, so those who are prone to seasickness should be cautious. Also, if there are many participants, the boarding time can be longer, so it’s a good idea to bring motion sickness medication.

初めてのパラセーリングでしたが、とても楽しい体験になりました。
受付・乗船スタッフは英語対応になりますが、簡単な英語で話してくれるため、あまり心配しなくても大丈夫でした。荷物は足元に置くので、濡れたくないものは持って行かないか、防水ケースにいれるといいと思います。パラセーリング中はほとんど揺れませんが、船は揺れるので酔いやすい人は注意です。また、参加組数が多いと乗船時間が長くなるため、酔い止めを持参するといいと思います。