All Reviews for Family & Accessible Travel

The voucher issued states that the check-in location is "Hilton Hawaiian Village - Mid-Pacific Conference Center Rooftop." I heard that seating is on a first-come, first-served basis, so I planned to arrive early and wait on the rooftop for a good seat. However, even after the scheduled time, no reception staff or anyone else showed up, and the local contact number was unreachable as the business hours had ended. In the end, I just had to go down to the venue and check in directly after the scheduled time. Unfortunately, I ended up at the back of the line and couldn't get a good seat, which was very disappointing. The luau show itself was good.

発行されたバウチャーには、チェックイン場所が「ヒルトン・ハワイアン・ビレッジ - ミッドパシフィック・コンファレンス・センター屋上」となっています。
席は先着順と聞いたため、良い席を取りたいと考え予定の時間より早く屋上に集合して待っていましたが、予定時間を過ぎても受付スタッフも誰も現れず、現地連絡先の電話番号も営業時間が終了しておりつながらず。結局時間を過ぎて会場まで下りて行って直接受付すればよいだけでした。おかげで列の最後の並んでよい席は取れず、大変残念でした。
ルアウショー自体はよかったです。

Awesome place, very friendly and knowledgeable staff. Great views and a good time. Would definitely recommend to anyone.

Since I chose a tour without hotel pick-up, it's difficult to catch a taxi near the pier. I couldn't understand the explanations because I don't speak English, but I was able to enjoy the music and hula dancing. At the end, we all participated in a hula dance lesson and had the experience of trying it out.

ホテルまでの送迎がないツアーを選択したので、船着き場付近はタクシーが捕まりにくい
英語が分からないので、説明は理解出来なかったが音楽やフラダンスは感じることができた、最後に全員でフラダンスのレッスンを受けてやってみる体験をした

I had a great time paddleboarding and snorkeling at the sandbar. My family was also very happy. I definitely want to go again.

サンドバーでサップやシュノーケリングが出来て　とても楽しかったです
家族も大変喜んでいます　また是非行きたいです

I didn't have a place or time to change, but it was a very fun day. The dive from the boat was great. It might be good to save some energy for snorkeling.

着替える場所と時間はなかったけど、非常に楽しい1日でした。船からのダイブも良かった。シュノーケルの体力を残しておくといいかな。

The kayaking experience lasted longer than I expected, and I was exhausted, but the guide provided excellent support. The sandwiches we had for lunch after snorkeling were exceptional!

思っていたよりカヤック体験の時間が長くバテバテでしたが、ガイドさんがしっかりとサポートしてくれます。
シュノーケル後のランチでいただくサンドイッチは格別でした！

I reserved a vehicle to the airport for 12:55, but when it hadn't arrived by 13:00, I called and was told (they assisted me in Japanese) that they couldn't confirm my reservation, which was quite troubling. However, a shuttle to a hotel from the same company stopped by, and when I asked the driver, he called and informed me that they were delayed due to traffic but that I should just wait. In the end, they arrived 20 minutes late, but I made it in time for my flight. I was really anxious when they said there was no reservation...

空港行きの車両を12:55に予約しましたが13:00になっても来ないので電話をしたところ、(日本語では対応してくれたのですが)予約が確認できないと言われ困っていたところ、同じ会社のホテルへの送迎車が立ち寄り、ドライバーさんに聞いたら電話をしてくれて、道が混んでいるので遅れているがこのまま待っていれば良いと教えてくれました。結局20分遅れですが来てくれてフライトには間に合いました。予約がないと言われた時には本当に焦りましたが・・・。

My family and I thoroughly enjoyed this tour! The staff was exceptionally welcoming, and the live music on the boat created a fun and relaxing atmosphere on the way to our destination. The location was beautiful, and our children especially loved the snorkeling and paddle boarding activities.

Although we brought our own snorkeling gear, we were impressed that the tour provides everything you need—snorkeling masks, lifejackets, and more—which makes it incredibly convenient. You really don’t need to haul your own equipment.

This experience was truly the highlight of our trip. We highly recommend it for all ages—for reference, our children are 6 and 7 years old.

This was an incredible experience for my eight year-old grandson for his birthday. Parker was wonderful and even had the dolphins sing happy birthday to my grandson.

Totally enjoyed or outing on August 1st. The crew was professional and extremely friendly. The music was great also.

I expected seeing some sandbar but it was very deep waters also had to wear safety vest all the time. I was tired, bored and ready to go back.

On July 19th, during our trip to Hawaii, my family and I (a party of 12) attended the Waikiki Luau with All-You-Can-Eat Buffet, Fire Dance & Rock-A-Hula. Unfortunately, it was one of the most disappointing experiences of our trip.

From the start, the event felt more like a tourist trap than a cultural celebration. The performers wore plastic grass skirts and danced on astroturf, which cheapened the experience and made it feel like a stylized imitation rather than a tribute to Hawaiian tradition.

The buffet was just as underwhelming. The meats were dry and chewy, and several of us left our meals half-eaten. We all ended up searching for food elsewhere after the show.

When purchasing tickets, we noted that they included premier seating for the show—something we specifically chose so the younger members of our group could engage and see the performance clearly. However, we were seated near the back with no explanation. The seating appeared entirely random, and there was no effort to honor the premier designation.

The show itself was bizarre. It was supposedly a journey through Hawaiian music and culture, but the execution was confusing. While we expected an Elvis tribute, it felt like a full concert with song after song. Then came a Michael Jackson impersonator performing Thriller and several other full-length songs. We learned during the show that he once performed at Aloha Stadium, but the connection felt forced and irrelevant. A few of us dozed off, while others sat in disbelief trying to make sense of it.

The performance dragged on far too long. With a tighter runtime and focus on authentic Hawaiian culture, it could have been enjoyable. The fire dancer was the highlight, but came too late to redeem the evening.

Overall, this luau was inauthentic, overpriced, and not worth it. We wouldn’t recommend it.

Everything was comfortable. All the crew members were full of hospitality, the boat was lovely, and they provided just the right amount of guidance with the morning snacks, lunch, and drinks.

By chance, before boarding the boat, I saw an eagle ray gracefully swimming, and I was able to see turtles and dolphins up close. And above all, the breathtaking Na Pali Coast was right in front of me. This is what it means to be at a loss for words. I've been to Oahu, Maui, and the Big Island many times, but Kauai is likely to become my favorite island in the Hawaiian archipelago.

全てが快適でした。全てのクルーはホスピタリティに溢れていて、ボートも素敵で、朝の軽食、ランチ、ドリンクと過不足なく案内してくれました。
偶然にもボートに乗る前にイーグルレイが優雅に泳いでいるのを見たほか、タートル、ドルフィンと間近に見ることができました。そして何より圧巻が目の前に迫るナパリコースト。言葉を失うとはこういうことを言うのですね。オアフ、マウイ、ハワイ島は何度も行っていますが、カウアイ島はハワイ諸島の中でも一番好きな島になりそうです。

The content of the show was excellent! However, the service at the Hilton hotel was disappointing. When I checked in at Hilton's Kingsland, the concierge advised me to arrive early to secure a seat, but when I actually went, I couldn't enter until the scheduled time. Despite having reserved a premium seat, I was made to wait in the general line. There were people who were allowed to enter preferentially, while we were left waiting and then admitted as general attendees. The event was held at a completely different location than what the concierge mentioned. What is the point of having a concierge??? But the show was absolutely fantastic.

ショーの内容は最高でした！
が、現地ヒルトンホテルの対応はいただけない。
ヒルトンのキングスランドにチェックインの際にコンシェルジュに確認したときは早めに行って席を確保したほうがいいといわれたのに実際に行くと時間まで入れずプレミアムシートを予約していたにも関わらず一般の列に並ばされた。
優先的に入っていく人たちもいたのに我々は待たされた挙句一般で入場。
コンシェルジュの言ってた全く違う場所での開催でした。なんのためのコンシェルジュ？？？
でも、ショーは最高によかったです。

There were various pools, slides, and dynamic attractions, and it was so much fun. The sun was intense, and I got sunburned. My body was covered with a rash guard, but since my face got wet, I think the sunscreen came off. My feet, which were in sandals, also got quite sunburned.

When going to the attractions, I took off my sandals and lined up. Many people left their sandals at the starting point. Once barefoot, the ground was so hot that it felt like I might get burned. But that too is a fun memory.

I didn't use a locker for my belongings. There were many chairs lined up near the wave pool, and I claimed a spot there to leave my things. (I carried my phone and valuables in a waterproof case.)

It was so much fun that I played without even having lunch!

いろんなプールや滑り台，ダイナミックなアトラクションがあって，とっても楽しかったです。
日差しがきつくて，日焼けもしました。体はラッシュガードでおおわれていましたが，顔は濡れてしまうので，日焼け止めもとれてしまうと思います。サンダルを履いていた足もしっかり日焼けしてしまいました。

アトラクションに行くときは，サンダルを脱いで並びます。たくさんの方が出発地点などに，サンダルを置いていきます。裸足になると，地面が熱くて，火傷しそうなくらいでした。でも，それも楽しい思い出の１ページです。

荷物はロッカーには預けませんでした。波のプールの近くにたくさんイスが並べてあり，そこで拠点となる場所取りをして，荷物も置いておきました。（携帯電話や貴重品は防水ケースに入れて持ち歩いていました。）

楽しすぎて，お昼ご飯も食べずに，遊びました！

I watched my middle and high school sons do parasailing, bumper tubing, and banana boating. We traveled by boat from the meeting point to a relay station in the middle of the bay, where we observed them while they enjoyed bumper tubing and banana boating. While the kids played in the distance, the staff around us occasionally chatted with us in Japanese and English, which kept us entertained.

For parasailing, even though we were just spectators, we all put on life jackets and took a small boat to the parasailing boat. Without any mental preparation, we sped across the sea at high speed, with waves splashing on our faces. Despite feeling scared, we all laughed together as a family and had a great time.

There were photos from all three activities, so it cost about $90-100, but since there were many videos and pictures taken with a telephoto DSLR and a GoPro, I thought it was reasonable.

中高生の息子たちがパラセーリング、バンパーチューブ、バナナボートをするのを見学しました。待ち合わせの場所から湾の真ん中にある中継基地(!?)へ船で移動し、バンパーチューブとバナナボートをしている間はそこから見学する形でした。遠くで子供たちが遊んでる間も、時々周りにいる係のお兄さん達が日本語や英語で楽しく話しかけてくれて退屈しませんでした。

パラセーリングは見学のみの私たちも一緒に救命胴衣をつけてパラセーリング用ボートのところまで小型ボートに乗って移動したのですが、なんの心の準備もないまま超高速で海の上を飛ぶように進んで波もバシャバシャ顔にかかって、怖がりながらも家族みんなで笑ってとても楽しかったです。

写真は3種目分ありましたので90-100ドルしましたが、望遠一眼レフやGoProを使っての動画や写真が沢山あったので、まあそんなものかなと思いました。

It was very hot, but I had a great time. It seemed that there were few staff members who could provide guidance in Japanese at Sea Life Park, but there was one male staff member who was fluent in Japanese. He explained things to us beforehand and stayed nearby to assist during the experience, which was reassuring. The program with the dolphins was a valuable experience that you can't have in Japan.

When I got off the shuttle bus on the way there, I was anxious because there was no information about the return pick-up time; we were just dropped off. While I was at the Sea Life Park reception, the staff there informed me that the bus would depart at 2 PM.

とても暑かったですが，楽しかったです。
シーライフパークには日本語で案内できる方は少ないようでしたが，日本語が堪能な男性スタッフが一人いらっしゃって，事前に説明してくださり，体験している間も近くにいて補助してくださったので，心強かったです。
イルカとのプログラムは日本ではできない貴重な体験でした。

行きの送迎バスを降りたとき，帰りのお迎えの時間もこれからどうするかの何の案内もなく，ただおろされただけだったので，不安でした。わからないまま，シーライフパークの受付を行っていたら，受付の方から14時にバスが出発すると告げられました。

Love the dolphins. Was a great experience with my animal loving 9 year old and rest of the family.

The view of the blue sea of the North Shore from the height of the horse's back was amazing. I was worried that a long horseback ride might get boring, but the time flew by quickly.

馬の背の高さから眺めるノースショアの碧い海、最高でした。
長時間の乗馬、飽きないかなぁ？と心配してましたが、あっというまに過ぎた乗馬の時間でした。

The tour wasn't bad, but I was disappointed because the sandbar was "not what I expected‼️" I thought we would be able to land on a sandy beach, but there was none at all... We only stood in shallow water. Even though I could have tolerated water up to my ankles, it was actually deep enough to submerge me to my chest, so it felt like I was dropped into the sea 😭 I wanted to walk on the sandy beach, and to be more specific, I wanted to sit on the beach and eat a hamburger 💧 Eating a hamburger on a crowded boat... 💧 I can't even remember if it was delicious because I was so concerned about my surroundings.

ツアーは悪くは無いのですが、サンドバーが「思ってたんと違う‼️」とガッカリしました。砂の浜に上陸出来ると思っていたけど、砂の浜は皆無で、、、
浅瀬に立っただけでした。浅瀬といっても足首くらいの水なら我慢出来たけど、胸までゆうに浸かる海の中でしたので、海の中に落とされた感じです😭
砂浜で歩きたかったし、もっと言えば砂浜に座ってハンバーガー食べたかった💧
ぎゅうぎゅうづめの船の上でハンバーガー、、、💧周りが気になって美味しかったのかどうかも思い出せませんー

We had an awesome time on the Spirit of Aloha sunset cruise with Hawaii Naurical. Our crew was fantastic: knowledgeable, helpful and very funny! We enjoyed everything from food and drinks to the amazing views on the coast. Would absolutely do this again and highly recommend to others. Mahalo for the memories 😊

My son and I had a great time on Aloha blue charters in Maui! This was our first trip ona charter and it was a great trip. The captain Freddy and his fishing experts: Johanna and Duke were knowledgeable and helped us through the whole process.

I watched from the cheap seats at the back, but I could see everything and the atmosphere was perfect; it was amazing. It felt like watching Olympic gymnastics with perfect technique and an engaging structure, making the hour and a half fly by. On the first day of my trip, I was a bit drowsy before the 5:30 PM start, but once it began, I was wide awake and enjoyed it until the very end. I definitely want to see it again next time.

奥の安い席で見ましたが、全体が見渡せ臨場感も申し分無く、最高でした。
オリンピックの体操競技を見ているような完璧な技術と飽きさせない構成であっと言う間の1時間半でした。旅行初日の17時30分開演で開演前はウトウトしてましたが始まると目ギンギンで最後までアット言うまで完走しました。次回も是非観たいです。

Since I was planning to head towards Kailua in the afternoon, I didn't arrange for a shuttle and used the city bus instead. I obtained a prepaid card called Holo Card, which is exclusive to city buses, before heading to the location. (At ABC, only one-day passes are sold, so it's better to purchase a rechargeable card at places like Seven-Eleven.) The city bus is used frequently during the trip, so it's preferable to get it on the first day. The bus arrived almost on time, but the air conditioning was strong, so a light jacket is necessary. The bus fare is quite reasonable at a daily maximum of $7.50 compared to other transportation options, making it recommended for those looking to save money. I feel that a taxi would cost around $50 to $60? In Hawaii, prices fluctuate significantly based on supply and demand. Route searches can be done easily with Google Maps. I also used an app called DaBus2, but it seemed a bit difficult to use.

At the location, a Japanese guide (a local) provided explanations in Japanese, and although it was somewhat broken, it was understandable. There were a few Japanese tourists as well, so I think it's manageable even if you don't understand everything. You need to bring a copy of the consent form in advance, but even if you forget, they have it prepared there, so you can just head to the location without worry.

The sandbar was deep enough that when an adult (170 cm) stood, the water came up to just above their chest. I think it would be fine if the sun is out, but it can be a bit chilly, so having a rash guard would be reassuring.

During the round trip from He'eia Harbor to the sandbar, there were light snacks (donuts) and drinks (water, orange juice), and the performance by the two male musicians was quite good.

I would definitely like to use this plan again when I visit Hawaii.

午後にカイルア方面へ向かう予定だったため送迎はつけず、市バスを利用した。事前に市バス限定のプリペイド式決済カードのHoloカードを入手し、現地へ向かった。(ABCだと1日乗車券のみの販売だけなので、セブンイレブン等でチャージ式のを購入すると良い)。市バスは旅行中に利用する頻度が高いので、初日に入手が好ましい。バスはほぼ時間通りに到着したが、車内は冷房が効いており羽織るものが必要。バスは1日上限7.5＄と他交通機関と比較するとかなり割安なため、節約したい方にはおすすめ。感覚ですがタクシーでも5〜60＄くらい？ハワイは需供で料金の変動が激しい印象。経路検索はGoogleマップだけで問題なし。DaBus2というアプリも併用したが、やや使いづらい印象。

現地では日本語ガイド(現地の方)が日本語にて説明して下さり、カタコトではあったが十分理解可能。日本人観光客も何組かおり、分からなくてもなんとかなると思います。事前に同意書のコピーを持参する必要があるが、忘れても向こうで用意してあるので最悪そのまま現地に向かえば大丈夫です。
サンドバーは大人(170cm)が立つと胸から上が水面から出る程度の深さでした。日差しがあれば大丈夫だと思うが、やや肌寒いので、ラッシュガードがあれば安心。

ヘエイア港からサンドバーまでの往復の間、軽食(ドーナツ)、水分(水、オレンジジュース)があり、男性2人組の演奏がかなり良かったです。

またハワイに訪れる際には利用したいと思えるプランでした。

Really cool experience for the family. Adult kids of 23,21,18 really enjoyed it as well. Very friendly staff, manta rays got within inches of your face and even brushed up against you on occasion. Definitely an excursion that doesn’t take up a whole day or afternoon and you can squeeze in if your looking for something to do after dark

I participated in the sandbar tour that I had been curious about for a while. There was a slight breeze, but the weather was nice, the waves were calm, and the shallow sea was very beautiful. While snorkeling, I was pleasantly surprised when a sea turtle came close to me. Additionally, most of the staff were women who spoke Japanese well (there were also Japanese people), which made me feel at ease with their bright and friendly demeanor. The snacks and drinks provided were also a delightful service.

前から気になっていたサンドバーのツアーに初めて参加しました。
少し風がありましたが天気は良く波も無く、遠浅の海がとてもキレイでした。
シュノーケリングしている時に、いつの間にかウミガメが近くまで来てくれて、ちょっと感激しました。
また、スタッフのほとんどが日本語が上手(日本人もいました)な女性の方々で、明るく親切なので安心感もありました。
お菓子や飲み物も嬉しいサービスでした。

I had an amazing experience that far exceeded my expectations. I was simply overwhelmed by the majestic nature, and it was definitely worth the experience. The staff who guided us were all very fun (I think it would be even more enjoyable if you understand English). Driving the buggy through the great outdoors was also fun, and the two hours flew by. It takes about an hour from Waikiki, so having transportation included is definitely more convenient.

期待をはるかに超える最高の経験ができました。雄大な自然にただ圧倒されるばかり、体験する価値ありです。引率してくれるスタッフも非常に楽しい方ばかり（英語が分かると相当楽しいと思います）。大自然を走るバギーの運転も楽しくあっという間の2時間です。ワイキキから小一時間ほどかかるので、送迎付きの方が何かと楽です。

The shuttle bus was almost full, mostly with Japanese people. There were also Japanese crew members on the boat who provided guidance in both English and Japanese, which made me feel at ease.

When standing on the sandbar, the water was up to my waist. They lend various items like stand-up paddleboards, floaties, and beach balls. First, we played with the equipment, and then we all went snorkeling over the coral reef. There was a note that said you should be able to swim, but I personally can't swim, yet it was fine because I floated with a life jacket. I think those who can swim will be okay with the flotation assistance, but it's at your own risk.

However, it was quite difficult to move forward since there were no fins. I was paddling like a dog, but my husband, who can swim, said, "I can't move at all..."

I was able to see a lot of sea turtles that I wanted to see, and it was so much fun! There were times when they were right in front of me, and since I couldn't move smoothly, I was flustered (laughs).

Including what I saw from the boat, I spotted about five or six turtles! The sea was incredibly beautiful, and even though it was expensive due to the weak yen, I’m really glad I participated.

送迎バスはほぼ満席で日本人がほとんどでした。船のクルーは日本人の人もいて英語と日本語でも案内してくれたので安心できました。
サンドバーの上に立つと腰あたりまで水がありました。sup、浮き輪、ビーチボールなど色んなものを貸してくれます。最初遊具で遊んでその後みんなで珊瑚礁の上をシュノーケリングしに行きます。注意事項に泳げる方とありますが実際私は泳げないのですが、ライフジャケットで浮くので問題ありませんでした。浮く補助があれば泳げる方は大丈夫かと思いますが自己責任で。
ただフィンがないので進むのは結構大変でした。私は犬かきで動き回ってましたが主人は泳げるのに「全然進めない…」と言ってました。
見たかった海亀を沢山見れてすっごく楽しかったです！触れたらいけないのにすぐ目の前にいた時もありスムーズに動けない私はワタワタしました（笑）
船の上から見たのも含めて5、6匹は見れました！
海もめちゃくちゃ綺麗で円安で高かったけど参加して本当に良かったです。

The staff who can speak Japanese will mainly be in charge. At the sandbar, you can have fun with activities like stand-up paddleboarding and taking photos, and you can also return to the boat to enjoy juice, snacks, fruits, and spam onigiri. In the second half, we went snorkeling in deeper waters, where we were able to see sea turtles and many fish! It's one of the recommended activities!

日本語を話せるスタッフの方がメインで担当してくれます。
サンドバーではSUP等で遊んだり写真を撮ったりしながら、途中船に戻ってジュースやお菓子、フルーツ、スパムおにぎりを食べることもできます。
後半は深場でシュノーケリングでしたが、ウミガメやたくさんの魚達に会えるとこができました！
おすすめのアクティビティの1つですよ！

My wife was initially scared to board, but it wasn't too bumpy, and while receiving explanations in Japanese, we were able to see various mountains, volcanic craters, and waterfalls from the helicopter, which was moving. The price was a bit high, but we created wonderful memories that were worth it.

家内は最初乗車するのが怖がっていましたが、
たいして揺れることもなく、日本語での説明をしてもらいながら
色々な山や火口付近・滝などをヘリコプターから見られて
感動しました。
お値段はちょっと高額ですが、それ以上に良い思い出が出来ました。