Hawaii
We had a wonderful time hiking the Big Island's Kilauea Volcano! Our guide was very informative, patient, and willing to answer our many questions. Part way through our hike, we sat along the rim and ate a lovely lunch provided by our guide. We would recommend taking part of this hiking adventure to fully appreciate Kilauea!
Thank you for the wonderful day David and June!
Jennifer
I couldn't swim with the dolphins. I could only watch them swimming from the boat. I was really disappointed because I joined thinking I would be able to swim with them.
The website mentioned dolphin watching, but it was only on the top page, and the wording on other pages was ambiguous, leading me to believe I would be swimming close to the dolphins, but instead, I just watched them from the boat for a few minutes.
There are still videos on YouTube showing people swimming with dolphins, which feels misleading, like a promotional ad.
The snorkeling afterward had no corals or tropical fish at all; what were we supposed to see in such a barren sea? I was told by the crew that we would see turtles, but there were none. Other guests quickly got out of the water and seemed bored on the boat.
The only fun part was the slide, but paying 20,000 yen per person for this experience is way too high and not worth it. I've participated in various tours before, but this was the least satisfying and the most expensive.
The lunch was not tasty either. The optional photos, which are also quite expensive, are definitely not worth it. The pictures we took ourselves were much better, and since we couldn't swim with the fish, turtles, or dolphins, we ended up with photos of just floating in the sea or sitting on the boat.
I absolutely do not recommend this tour. I even wonder if they set such high prices because they are struggling with fewer customers. I regret not choosing a different tour.
イルカと一緒には泳げません。船の上からイルカが泳いでいるのを眺めるだけ。イルカと泳げると思い参加しただけに残念でなりません。
HPにはイルカウォッチングと記載がありましたが、TOPページに載っているのみで、他のページにはイルカと泳げる様な曖昧な書き方だった為、イルカの近くには行けないけど、見える距離で一緒に泳ぐのかなと思い参加しましたが、船の上から数分イルカを眺めるだけです。
YouTubeにもイルカと泳いでいる動画が未だに載せてあったり、誘導広告のようで、紛らわしいです。
その後のシュノーケルは珊瑚も熱帯魚も全くおらず、何も居ない海で何を見ろと言うのでしょうか?
亀と会えると搭乗員から言われていたのに、亀も居ない。他のお客さんも早々に海から上がりつまらなそうに船でしてました。
唯一滑り台だけが面白かったですが、これで1人2万円の料金は高すぎて割に合わない。今まで色々なツアーに参加しましたが1番満足度が低く、高額でした。
お弁当も美味しくない。オプションで付けられる、これまた高額な写真は絶対に付けない方がいい。自分達で撮った方がよっぽど良い写真ばかりで、魚も亀もイルカとも泳げないので、ただ海に浮いてるだけ、船に座ってるだけの写真です。
こちらのツアー絶対にオススメしません。
客が少なくなり、経営厳しいからなのか、こんなに内容と見合っていない高額な金額設定にしているのではないかとさえ思います。違うツアーにすれば良かったと後悔です。
Thank you for your participation.
However, we sincerely apologize for not meeting your expectations, despite your anticipation.
As you have confirmed, the tour you participated in currently does not include snorkeling with wild dolphins; instead, it involves watching wild dolphins and then snorkeling at a different spot. Please understand that the content may vary depending on the tour.
Thank you for bringing the YouTube video to our attention. It was a video from before the changes to the tour content, and it should have been removed. We apologize for any confusion this may have caused. Following your feedback, we have deleted the video.
To avoid causing similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
VELTRA
ご参加ありがとうございます。
しかしながら、楽しみにされていたものの、ご期待に沿えず申し訳ございません。
ご確認いただいております通り、ご参加いただいたツアーは現在野生のイルカとのシュノーケリングは行っておらず、野生のイルカを鑑賞したのち、別のスポットでシュノーケリングを実施しております。ツアーによって内容が異なりますことご了承ください。
Youtubeの動画につきましては、お気づきいただきありがとうございます。ツアー内容が変更する前の動画のため、本来削除すべきところ残ったままになっておりました。誤解を招く掲載になっておりましたことお詫び申し上げます。ご指摘を受けまして動画は削除させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA
This was a great experience. The crew of the boat was very attentive. The equipment was in excellent shape. Very nice breakfast and lunch. Unfortunately, we did not see any turtles, but this, of course, is not the fault of the tour operators. If you are looking to go to Molokini, I recommend this tour.
I loved this experience. We got there early to find parking and decided to eat breakfast. My spouse took in the scenery, everything was so peaceful. The boat ride was about 7 minutes and the area was beautiful. We got to do most of the activities, ate donuts and drank juice. Would love to return and do it again.
We had a late flight our last day in Maui so we wanted something fun and easy to do after we checked out of our condo. The MauI Ocean Center was a really fun time and educational to boot. There is a mix of outdoor and indoor spaces, an interactive show on feeding the sharks and rays, and plenty of exhibits that allow you up close views of the fish and turtles we saw while snorkeling.
The 3d video on whales was well done and the crowds were light enough to allow us good access to all the different viewing areas.
Awesome experience. I survived the Mokes. It was a long kayak ride from the main canal to the Mokes, very challenging but worth it. By returning the kayak gears and eating the lunch that was included, I also could get a bike which was awesome to ride around the beach.
We got to see a turtle and a pod of like 15 dolphins we learned were currently in a half conscious state and they can basically auto-swim!
Boat was a little crowded with the kids on board. Would prefer an option with adults only as they were a little much for our honeymoon.
Overall great time! The cooled lava caves were very cool and go up all inside the big island!
Emma and Riley were great guides. VERY funny and knowledgeable! Omg the waterfall is insane to zip over!!!
We really enjoyed this cruise! The lunch, live music, helpful crew, and activities were all on point. Easily the best thing I’ve done on island! It was the perfect way to spend the afternoon! I wish it was longer because it was that much fun!
This was such an enjoyable boat tour! The captain and crew were friendly, funny and talented. The fern grotto was beautiful and the music and hula were so fun! Our kids enjoyed it too!
The crew was incredible! We loved seeing so many dolphins up close and got to see a few sea turtles too! The crew ensured everyone stayed safe while in the water which helped us relax knowing they were there if any of us needed a little help. We also loved the Hawaiian traditions included. Highly recommend this tour!
The crew was great and the experience was a must do while on the big island!!
Me gusto la actividad y disfrute mucho
% recomendada
Such a fun experience. There were 4 in our party. Two actually went snorkeling and the other two watched turtles. The staff went above and beyond.
It was worth every penny. We had a great time. We highly recommend a change of clothes and wet wipes to clean up after. It was a dusty day and we were filthy by the end but it was worth it.
It was an amazing experience of Kayaking and Pauno has done great job as our guide
He was very patient with us and took photos of us from standup paddle board
Wherever he found turtles he took us there and we are truly happy with the experience
We did the No Wiki Kona LUXURY SAIL, dolphin watching, snorkeling. This was the best Catamaran snorkeling sail we've ever been on! (and we've done quite a few)
The captain and crew were knowledgeable, friendly and very attentive. They found us a fantastic snorkeling spot in a reef corner with LOTS of different fish and turtles and no other boats there at the same time. The breakfast and lunch was really great as well. I loved that they put cushioned chairs on the mesh canvas area up font so that you could sit so comfortably in the best spot on the boat! I would definitely do this again and highly recommend it
The trainer for paddle boarding is great! We don’t know his name. He is a very skinny guy, tan, looks like a local or asian like. He is very helpful!
This was the best excursion for my family. My kids got to snorkel, kayak, and play vball. Everyone had soooo much fun! The staff is amazing and the musician played the best oldies. I knew almost all the songs!!! It ended up being karaoke night.
The maps are not helpful. Once out of the cove, it was hard to find the landmarks to orient ourselves. Did not see any fish or turtles while snorkeling. The wind was so strong and guides did not give advice on how to navigate in high winds- were paddling hard on right side trying to go left but kayak continued to go right. Upon finally making it back to the cove the guides did not get up from their seats, didn’t assist us getting out of kayaks and just told us to put the paddles and life jackets back ourselves.
Would not recommend.
Aloha. I am sorry to hear that you had a disappointing experience kayaking and snorkeling with us. And sorry that you did not find our map or our staff's instructions helpful. Was there any information missing from our map or anything that we could have added to the map to make it more helpful? Any feedback would be appreciated as we would love to improve if possible. Unfortunately we can never guarantee wildlife sightings. The animals are always there, you just have to be in the right place at the right time. I'm sorry that they weren't there for you that day. And although we are in the flattest bay on the island, we are still exposed to the wind and conditions, and there is almost always wind involved in ocean kayaking. But very sorry again that overall your experience was disappointing.
Very relaxed environment, welcoming crew, and fun to be had by all ages. We snorkeled, played volleyball and had a great lunch, I would definitely do again.
I was overwhelmed by the powerful nature! I usually ride cross or road bikes, so I participated in an intermediate bike tour this time. However, there were people who dropped out on thrilling paths that you can't experience in Japan, so I recommend the beginner course for those who are not good with roller coaster-like rides or lack confidence in their balance! That said, the authentic paths, stunning views, and support from the guide made me very satisfied!
For reference, not many people were wearing masks due to infection control, but I recommend wearing one to avoid inhaling dust. Also, since the sunlight is strong, UV protection is essential!
とにかく迫力の大自然に圧倒されました!
普段からクロスやロードに乗っているので今回は中級のバイクツアーに参加しましたが、日本では味わえないようなスリリングな道に途中脱落している人もいたので絶叫系の乗り物が苦手な方やバランス感覚に自信がない方は初心者コースがおすすめです!
ただそれだけ本格的な道と絶景、ガイドさんのサポートもあり大満足でした!
参考までに感染対策のためマスクをしている人はあまりいませんでしたが、土埃を吸い込んでしまわぬようマスクをされるのがおすすめです。また日差しが強いので紫外線対策は必須です!
This is a MUST do if you're going to the Big Island Hawaii. It was really a great way to see a lot of the islands best highlights. Even my husband loved it, who really doesn't like doing "tours" with groups / crowds and doing one ALL day long at that (likes his relaxation time on vacation). Our guide was fantastic, he gave us so much good information about the island, it's history, places, and everything in between. He was super attentive and made things fun as well. We would highly recommend this tour and specifically this company for a wonderful trip on the Big Island.
Great ride on the beach! Beautiful sunset! The guides were wonderful, friendly, informative. It was definitely a must do again!
Fantastic location! Superior guides who patiently walked us through every step! Enjoyed this adventure and highly recommend!
Nice atmosphere! Great dances which told stories. Engaging!
Hands down the most amazing experience ever! The guides were knowledgeable, supportive and made you feel safe. The whole experience was just magical! Thanks so much!
Marcus was a very knowledgeable astronomer and answered any question our group asked.
The staff was amazing, the trip was memorable for sure! Would def book with this charter co again!
Second time and it always amazes me I will totally be back next year with my fam!!