All Reviews for Family & Accessible Travel

I was worried about finding the pickup location, but as soon as I exited the airport and headed to the right, I saw staff members in yellow uniforms, and the check-in process was smooth. We had a reservation for five people, but one person ended up arriving on the next day's flight. It was helpful that they were able to change the reservation instead of canceling it. I also confirmed the drop-off location on the bus, and we arrived at the hotel accurately.

ピックアップ場所がわかるか不安でしたが、空港の出口を出て右に向かうと、黄色のユニフォームを着たスタッフさんが見えて、受付もスムーズでした。
5名で予約していましたが、１名翌日の便で来ることになりましたが、キャンセルでなく、変更してくれて助かりました。
降りる場所もバスの中で確認して、正確にホテルに到着できました。

After confirming the reservation, I was a bit worried about the pickup time from the hotel to the airport being tight, so I consulted via email. They smoothly made the changes for me. On the day of the pickup, they arrived right on time without any issues, and I felt relieved that I entrusted everything to them!

予約確定してから、ホテル→空港への帰路で
ホテルへのお迎えの時間が少しギリギリで心配だったので、メールで相談させていただいたところ、スムーズに変更して頂きました。
当日も困ることなく、時間ぴったりにお迎えに来て頂き、おまかせして良かったなぁと感じました！

This was a great tour. I’m a little scared of the water. I don’t swim particularly well and I hate putting my head underwater. I wore a life jacket. The hardest part for me was just getting from the steps of the boat under the water and putting my head into the scuba submersible head part of the scooter. Also getting back out. There were people assisting us with everything. What a great experience.! Highly recommended!

In the heart of Waikiki, an impressive performance in a theater space that can accommodate about 800 people. I think you can enjoy it from any seat. For Hawaii lovers and Cirque du Soleil fans, it was absolutely thrilling. It was the best!

ワイキキのど真ん中、800人ほど収容できるシアタースペースで手に汗握る圧巻のパフォーマンス。どの席からも楽しめると思います。ハワイ好き、シルク・ド・ソレイユ好きにはたまりませんでした。最高です。

I experienced the zip line at Kualoa Ranch last time, but this time it was many times more wonderful. Each line was longer and more thrilling than at Kualoa Ranch. The connecting activities like the buggy ride and the vertical drop were better than I expected. The staff were also kinder and friendlier than at Kualoa Ranch.
The downside is that you have to get to the local Kahuku by yourself, such as by rental car. If you have a rental car, you can enjoy a drive along the coastline from Waikiki, and you can also stop by Haleiwa on the way back, making your trip more efficient.
If you're considering the zip line at Kualoa Ranch, I recommend making the effort to choose Climb Works.

　前回クアロアランチでジップラインを体験しましたが、今回をその何倍以上も素晴らしかった。1本1本のラインがクアロアランチよりも長く、迫力がありました。繋ぎのアクティビティのバギー走行や垂直落下も予想以上に良かったです。スタッフもクアロアランチより親切でフレンドリーでした。
　短所は、現地カフクまでレンタカーなどで自力で行かなければならないことです。レンタカーがある場合はワイキキからドライブを兼ねて海岸線を走れるし、帰りにハレイワなどにも立ち寄れるので旅の効率も良いです。
　クアロアランチでジップラインを考えるなら、頑張ってクライムワークスを選ぶことをお勧めします。

I was worried about where the meeting place was as I headed towards the exit, but there were two information desks with staff in yellow uniforms who guided me to the boarding area, and I was able to reach the car smoothly.

待ち合わせ場所がどこなのか心配しながら出口に向いましたが
２か所案内所があり黄色の服が目印のスタッフがいて乗り場まで連れて行ってもらい
スムーズに車まで行けました。

It felt great to get around by bicycle. I was able to shop in the town of Kailua and go to the beach, experiencing a bit of the local atmosphere.

自転車での移動が気持ちよかった。
カイアルの街で買い物をしたり、ビーチに行ったりして
地元の雰囲気を少し体験できました。

We had an amazing tour !!
It was so much fun and worth the money.
The driver was so informative and helped to make the day even more enjoyable 😊
I would recommend this tour to anyone visiting!! Also a great tour for those with mobility struggles.

It was easy to get around since the boat departs from Waikiki. At the snorkeling point, there were turtles that we could see up close. The water off Waikiki was also very clear and beautiful.

Additionally, after snorkeling, we cruised around to the back of Diamond Head, which made it feel like more than just a snorkeling trip. The staff only spoke English, but they provided explanations in Japanese, so even those who are not good at English will be fine!

ワイキキから船が出るので、移動が楽でした。シュノーケルポイントもカメが居て間近で見れました。ワイキキ沖でも水が澄んでいて凄く綺麗でした。
また、シュノーケルの後、ダイヤモンドヘッドの裏位までクルージングしてくれて、ただシュノーケルやってお終いって感じじゃなかったのが良かったです。スタッフは英語だけですが、日本語の説明書きを見せてくれるので、英語が苦手な方でも大丈夫です！

The weather was perfect, and it was the best experience! Choosing the banana boat and tubing course was the right decision. During the banana boat ride, the boat staff took us to a sea turtle spot, so they stopped the boat for us to watch the sea turtles, and the kids were thrilled.

天気にも恵まれ最高でした♪バナナボートとチューブラインのコースで正解でした。バナナボートでは途中ボートの方が海亀のポイントに連れてってくれたので、ボートを止めて海亀ウォッチをしてくれ、子供も感激してました。

It was amazing.
Having a Japanese guide made me feel at ease.
Most of the participants were foreigners, so you can really enjoy the local atmosphere since there aren't many Japanese people.
There were plenty of staff on the boat who provided solid support and had very high energy.
We saw both dolphins and whales, and we also spotted sea turtles.
The bus ride to the location takes about 1 to 1.5 hours. It was quite cramped, and the air conditioning didn't work at all, so I was sweating a lot.
The journey to and from was the only tough part.
Lunch is distributed at the end, so it might be good to bring some salty snacks.
There is water available on the boat, so that's fine.
After getting in the water, it gets chilly, so a light jacket is essential.

最高でした。
日本語のガイドさんがいてくれたので、安心。
参加者のほとんどが外国人。日本人はあまりいないので、現地の雰囲気楽しめます。
船にスタッフも多く、しっかりサポートしてくれますし、テンションめちゃ高いです。
イルカもクジラも見れて、ウミガメも見れました。
現地までのバスが片道1時間から1時間半。かなりギュウギュウの状態で、冷房全く効かないので汗だく。
行き帰りだけが地獄です。
ランチは最後に配られるので、塩気のあるお菓子とか持っていけたら尚いいかも。
水などは船にあるので、大丈夫。
海に入った後は冷えるので、羽織もの必須。

I would like to thank our guides, Chieko and Dan, once again! I have experienced many tours like this, but I was truly impressed by your hospitality.

The night before, I received an email informing me that "Hanauma Bay is expected to be crowded due to the holiday, so we will pick you up 15 minutes early." It was very considerate of you.

The pickup and entry to Hanauma Bay were smooth, and you provided clear instructions on where to position ourselves to watch the explanation video.

For the early morning course in December, I hadn't reserved a wetsuit, but you advised me that it would be better to wear one because it was cold, and I was able to rent one on the spot.

My daughter (10 years old) brought her own snorkeling gear, but you kindly helped us switch the tube part to a high-spec rental item.

The snorkeling was amazing! With Chieko and Dan guiding us, and Chieko holding my daughter's hand, we were able to swim until the end and even see a sea turtle. It was a thrilling experience.

I definitely want to use your services again. Thank you very much!

ガイドのチエコさんダンさん、またお世話になりたいです！こういったツアーは沢山体験してきましたが、お2人のホスピタリティには感動しました。

前日夜、メールもいただいていたのですが、ホテルの部屋に「ハナウマ湾周辺はホリデーで混雑が予想されるので、15分早くピックアップします」とご丁寧にご連絡いただきました。

ピックアップもハナウマ湾への入場もスムーズで、説明ビデオを見るポジション取りもしっかり教えていただきました。

12月の早朝コース、ウェットスーツの予約をしていなかったのですが、寒いから着たほうが良いとアドバイスいただき、追加でその場でレンタルさせてもらいました。
娘(10歳)はシュノーケリング持参で行きましたが、筒の部分はハイスペックなレンタル品に変えてもらったり、お気遣いいただきました。

シュノーケリングも最高！
チエコさんダンさんにしっかりガイドしてもらい、チエコさんが娘の手を繋いでいてくれたおかげで、最後まで泳ぐことができ、ウミガメにも会えました。感激です。

また是非お世話になりたいです。
ありがとうございました！

The zip line was high and long, absolutely fantastic! Along the way, we cracked and ate macadamia nuts, and the initial transport was by buggy, so we had a variety of experiences. Although they were out of stock, it seems we could have eaten bananas if they were available.

The tour guide spoke only English, but it wasn't a problem since you can just watch what others are doing, and you don't really need detailed explanations.

You have to jump down from platforms about 10 meters high at two spots, so you’ll be jumping from a height (I’m not great with heights either, but the cable slows down your fall, so it was okay).

Since it was a plan without pickup, we went by rental car. I thought driving would be a hassle, but there are plenty of sightseeing spots around and all the way to Waikiki, and driving isn’t too complicated, so I recommend renting a car.

ジップラインは高く＆長く最高でした！途中マカダミアナッツを割って食べたり、最初の移動もバギーだったりと、色んな体験ができました。在庫切れでしたが、バナナがあれば食べれたみたいです。
ツアーガイドは英語だけですが、他の人がやっている所をみれば、特に細かな説明もいらないので問題ないです。
2カ所ほど10mくらいの高さの台からジャンプして降りなければならないので、高い所から飛び降ります(私も超苦手ですがケーブルで落ちる速度は減速できるので大丈夫でした)。
送迎なしプランだったのでレンタカーで行きました。運転面倒だなと思いましたが、周辺からワイキキまで沢山観光スポットがあるし、運転はそんなにややこしく無いので、レンタカーでもオススメです。

The smiling crew guided us on board, and once we were seated, we were served banana bread along with coffee and tea. After departure, we enjoyed a humorous talk about whales by a naturalist, and then we went out on deck to take in the beautiful blue ocean and the views of Oahu from the sea that we don't usually get to see. Although we didn't encounter any whales, the informative announcements about whales and the Hawaiian sea kept us entertained throughout the cruise. A free voucher for a re-challenge was issued, so I definitely want to return to Hawaii again.

笑顔のクルーが乗船の案内をしてくれて席につくとバナナブレットとコーヒー紅茶のサービスをいただきました。出航後はユーモアたっぷりのナチュラリストによる鯨の話を楽しんだ後にデッキに出て美しいブルーオーシャンと普段見ることのできない海からのオアフ島の景色を堪能できました。肝心の鯨には遭遇しませんでしたが、鯨やハワイの海についての知識など退屈することのないアナウンスで終始クルーズを楽しめました。再チャレンジできる無料のバウチャーが発行されたので、また是非ハワイに戻って来たいと思います。

What a rip off ! It says on their website that they will snorkeling for 45 to 60 minutes but they were only snorkeling for 25 minutes! Kylie was not friendly and accommodating. She made my daughter's experience horrible

I made a reservation here for New Year's Eve dinner on December 31st. We started with a buffet-style meal and then moved to the venue for the show. Since I booked a VIP package, the food and drinks were served with priority, which was great. I also took advantage of a paid option to have a photographer take pictures, and I was able to take home a special album with those photos. They took such wonderful pictures, and it became a great memory. The show also had the best seats in the center guaranteed, so we were smoothly guided to our seats. I definitely want to go again and would recommend it to my friends! It was amazing!

12月31日大晦日のディナーとしてこちらを予約しました。
最初にバイキング形式の食事をしてから、ショーを行う会場へ移動し観覧しました。
VIPで予約したので食事やドリンクは優先的に提供され、とても良かったです。
有料オプションでカメラマンに写真を撮ってもらい、専用のアルバムに入れた物を持ち帰るサービスも利用しました。
とっても素敵な写真を撮ってもらえて、良い思い出になりました。
ショーも1番見やすい中央の席が確約されていたのでスムーズに案内してくれました。
また行きたいし、友人にもオススメしたいと思えるところでした！最高です！

I was worried about seasickness, so I took motion sickness medication in advance! They regularly checked on my health, and I was able to enjoy the activities! I highly recommend this experience, but for those who get seasick, I suggest taking motion sickness medication.

船酔いに不安があったので事前に酔い止めを服用！
体調面に関しても定期的に気にかけてくださりアクティビティも楽しむことができました！
ぜひ経験していただきたいアクティビティですが、船酔いする方は酔い止め服用をオススメします。

I've always wanted to try this, but I didn't have the courage... After seeing it on TV, I thought I would give it a go this time! In the end, I'm glad I did! The only mistake I made was that in January, even in Hawaii, it was a bit cold to be in the water.

今までやってみたかったのですが、勇気が出ず…
テレビで見て今回はやってみようと思いました！
結果的にやって良かった！
ひとつだけ失敗したのは、1月だとハワイとは言え水に浸かると少し寒かったことくらい。

The staff were bright and funny, and they were the best. The donuts we got on the boat were delicious, but the juice was just okay. The place to disembark from the boat is in 1.5m of water. It's a tour mainly focused on attractions. Swimwear is a must. The attractions were enjoyable and felt safe with the staff's supervision.

スタッフは明るく面白い人たちでサイコーでした。
船でもらったドーナツは美味しかったけど、ジュースはイマイチかも。
船から降りる場所は、1.5mの海におります。アトラクションメインのツアーです。水着は必須。アトラクションはスタッフの見守りもあって安心で楽しめました。

I highly recommend this place to ride ATVs! The location is beautiful and the staff and guides are so knowledgeable and friendly I was treated like family here. I will definitely return again whenever I'm in oahu!

Words or pictures cannot describe the beauty from this trip. The guide was also very friendly and helpful. The facility was clean and the checking in process was smooth.

My only disappointment was the transportation to the hotel. The driver was rude and unhappy. He also made numerous phone calls and was talking on what appeared to be personal matters for over an hour of our drive which felt very unprofessional and even unsafe. I contacted the company to share my experience and I appreciate they responded immediately. A bus of many tourists on vacation should not have to listen to their driver complaining about work. On top of that he never even greeted any of the passengers onboard - definitely not reflective of the drivers of any of my other excursions . Overall, experience at the valley was unbelievable. The UTVs are the way to go.

Right after we set off, we spotted a pod of dolphins near the exit from the port. They even showed us some jumps. The snorkeling point seemed to be beginner-friendly since there were children, but the waves were quite rough, and there were only a few types of fish, so it wasn't a very impressive experience. As a result, some participants got seasick, and although it was a tour that included lunch, when I mentioned that I couldn't eat, nothing was provided, and the tour ended. I wasn't able to ask because my English isn't very good, but I wish they had at least asked if I wanted to take something back.

出発してすぐ、港からの出口付近にイルカの群れを発見。ジャンプも見せてくれました。シュノーケルは子供も居たので初心者向けのポイントだった様ですが、結構波が荒く、魚も数種類で感動体験とはいきませんでした。結果参加者は船酔いしてしまい、昼食付きのツアーでしたが今は食べられなそうと言ったら何も提供されないままツアー終了。英語が不慣れな事もあり聞けませんでしたが、せめて持ち帰るか？など聞いて欲しかったです。

I had a wonderful experience.
There were about 30 people on the tour, and none of them were Japanese.
The ride there was a bit rocky, but the return trip was comfortable.
The crew was also wonderful.
The captain's service was excellent.
I was able to see whales and dolphins.
The nature of Kauai is amazing.

とっても素敵な体験しました。
30人程ツアーで日本人は、誰もいませんでした。
行は揺れましたが、
帰り追波で快適でした。
乗務員も素敵な人たちでした。
船長のサービスが素晴らしく。
クジラ・イルカもみれました。
カウアイ島の自然が素晴らしい。

The crew was great, the drinks were great and the firework show was great. Nothing else to say.

I attended with high expectations, but contrary to my hopes, I wasn't that impressed. There are many more beautiful beaches on the East Coast, so I think it's better to look for those. The live music on the ship was very good.

期待して参加しましたが、期待に反しそれほど感動できませんでした。東海岸にはもっときれいなビーチがたくさんありますので、それを探していった方がいいと思います。船内の音楽演奏は、とても良かったです。

I just attended earlier. One word: you absolutely have to go. Even if you're not in the front row, you’re still close enough to the stage to feel the excitement! I hope they come to Japan too.

先程参加してきました。
一言。絶対行くべきです。
席は前でなくても十分ステージと近く迫力あります！
日本にも来て欲しいな。

It was the activity I was looking forward to the most, and I had a lot of fun, but the sea conditions weren't very good, and the boat was rocking a lot, which made me feel seasick. However, I was glad that I could see sharks properly and took a lot of videos.

1番楽しみにしてたアクティビティで、とても楽しかったのですが、海のコンディションがあまり良くなかったのか、船がすごく揺れて酔いました。
けど、サメもちゃんと見れてたくさん動画を撮れてよかったです

It was truly an amazing experience! The tour was led by a knowledgeable guide who explained everything in detail, allowing us to learn about Hawaii's nature and history. We also enjoyed driving off-road in buggies and navigating the hilly course at the playground. Getting covered in red dirt afterwards was also quite fun. Keola and Raymond were our guides! Keola was the main guide and only spoke English, so it might be tough if you can't understand English. However, Raymond speaks Japanese, so I look forward to future tours.

ほんとに最高な体験です！
ツアーは知識豊富なガイドが丁寧に説明してくれハワイの自然や歴史を学ぶことができます。またバギーでオフロードを気持ちよく走ったり、プレイグラウンドで起伏もあるコースを走ったりと楽しめました。
終わった後に全身が赤土まみれになるのもまた楽しかったかな。
ケオラとレイモンドにガイドを担当して貰いました！
ケオラがメインガイドで英語のみのため、英語のヒアリング出来ないと厳しいかもしれません。レイモンドが日本語できるので今後に期待します。

It was a beautiful day to head out to the sandbar. Glad we pick this excursion.

The driver really got us excited, saying, "We've arrived in Waikiki!" We reached the designated hotel without any issues.

運転手さんが、ワイキキに来たぞーってかんじで、しっかり盛り上げてくれました。
指定していたホテルまで何事もなく到着しました。