My experience was just okay.It was very hard navigating and trying to find the pickup location. Probably will not use them again.
I was given the wrong pick up time on my return trip to the airport. That was unfortunate, but what was worse, was the response. On calling Roberts, I was told that refunding was my problem, and I would need to pursue i... more
CloseI went to the shuttle at the airport. Asked the people at the desk. How to find Robert’s shuttle . They explained we’re to go . Then shuttle was there on time . Perfect and took us to the hotel. Thank you
The communication was excellant and the driver waited patiently for almost an hour when our late night flight was delayed. So nice to be have him waiting at that hour of the night. We felt safe and cared for.
Friendly host greeted us at the baggage claim. Driver was enthusiastic, friendly and funny.
The operator reached out via text the day before and the day of to confirm the pickup location, making the meetup super smooth. The car was super clean and spacious, making the ride very comfortable. My driver was so fri... more
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