All Reviews for Family & Accessible Travel

We learned so much about island and Hawaiian culture, especially from the knowledgeable luau host.The meats were perfect, with a unique and delicious combination of side dishes. The show was the icing on the cake!!! We will definitely be back.

I was a complete beginner at surfing, but the instructor provided excellent guidance, and I was able to stand up on the board in about 20 minutes. Above all, the experience of surfing at Waikiki Beach was truly irreplaceable.

サーフィンは全くの初心者でしたが、インストラクターが適格に指導してもらい、開始20分くらいで立つことができました。何よりワイキキのビーチでサーフィンできる体験は何よりも代えがたいものでしたね。

We participated as a family with our one-year-old. We were guided to our seats with the stroller for the buffet. There were soft chicken and fruits available that even children could eat. The kids seemed to enjoy the show. They fell asleep partway through, but it felt completely fine to leave if they started crying. It might be reassuring to secure seats by the aisle.

1歳児を連れて家族で参加しました。
ビュッフェはベビーカーのまま席まで案内していただけました。柔らかいチキンやフルーツなど、子供でも食べられるものがありました。
ショーは子供も楽しそうに鑑賞していました。
途中からぐっすりでしたが、もし泣き出した場合でも途中退室ぜんぜんOKな感じでした。
通路側の席を確保できると安心かもしれません。

This time in Honolulu, I didn't plan anything in advance, so I searched for various information on-site.

I finally tried "Heavenly Ocean," which I had wanted to visit for a long time!

There were Japanese staff members and staff who could speak Japanese, so the explanations were easy to understand, and I felt安心して参加できました(^_^)

今回のホノルルステイは事前の計画を全く立ててこなかったんで、現地から色々と情報検索して探しだしました。

前から行ってみたかった「天国の海」に初トライ！

日本人のスタッフさんも、日本語を話せるスタッフさんもいたので、説明も分かりやすく安心して参加できました(^_^)

Tour was amazing! The crews were awesome. The band, outstanding!

I watched the performance from section 101 next to the stage, and the Outrigger Waikiki Beachcomber theater is compact, so you can see the dance right in front of you, which is impressive and moving.

ステージ横の101区分で観覧したのですがアウトリガーワイキキビーチコマーの劇場はコンパクトなので、結構目の前で演舞を見れるので迫力があり感動します。

The theme of the show was Hawaii and hula, but it had a very unique structure with a rock band performing. In the first half, female and male dancers showcased hula dance to lively music. In the second half, against the backdrop of Hawaii's history, classic songs by Elvis Presley and Michael Jackson were performed. During the Presley segment, there was a lady in an Elvis T-shirt who was so captivated that it felt just as powerful as seeing the real performer. The show concluded with a fire dance, making it a wonderful performance that allowed us to enjoy a Hawaiian night.

ショーのテーマはハワイとフラですが、ロック・バンドが演奏する、とてもユニークな構成でした。前半は女性と男性のダンサーが、軽快な音楽に乗せたフラダンスを見せてくれました。後半は、ハワイの歴史を背景にして、エルビス・プレスリー、マイケル・ジャクソンの名曲が繰り広げられ、プレスリーのステージのときは、プレスリーのTシャツを着た御婦人がかぶり付きで観るほどの本人と変わらない迫力のある内容でした。最後は、ファイヤーダンスで締め括られ、ハワイの夜を楽しむことができる、素晴らしいパフォーマンスでした。

Donuts were great, crew was incredibly friendly and helpful in learning new activities like paddle boarding. We did the optional tubing ride and it was fun (even if it was too much for us and we had to call uncle 😆). Overall great experience!

Despite the unfortunate weather making both the sunset and stargazing seem hopeless, our guide, Yamapi, did not give up and skillfully led us to points of interest, allowing us to witness a wonderful sight. I was truly impressed by his determination!

あいにくの天候でサンセットも星空も絶望的で他社ツアーが下山する中、ガイドのやまぴーさんだけが諦めておらずポイントを紡いでご案内頂き素晴らしい光景を目にすることができました。諦めない姿勢に感嘆です！

In November 2023, I signed up for an optional tour to Sandbar with my daughter, but I had to cancel due to health issues. This time, I got my health back in order and participated in the tour. We had a great time with the live music on the boat, and I was excited to try stand-up paddleboarding (SUP) for the first time. I'm really glad I joined!

　2023年11月に、娘とサンドバーのオプショナルツアーを申し込んだのですが、体調を崩してキャンセルしました。
　今回は、体調を整えてツアーに参加しました。
　船上ライブで盛り上がり、初めてのSUPで気分が盛り上がりました。
参加して良かったです。

I experienced it on May 7, 2025.
1. I was very satisfied with the location, the pilot, and the staff. I highly recommend it. 100 points.

2. Since my seat was on the left side, all the highlights were on the right side of the journey. The aircraft blocked my view, and I couldn't take the photos I wanted, which was disappointing. I requested the pilot to make a turn, but it was only accommodated once. Minus 40 points.

2025年5月7日体験しました。
1、体感は、ロケーション、パイロット、スタッフのみなさんには大満足でした。
おすすめです。100点

2、席が左サイドだった為、見所は全行程右サイドで、隣りの人越し、機体が邪魔になり、せっかくのロケーションが写真も思うように撮れず、心が折れましたよ
パイロットに旋回をリクエストしたがその1回切りの対応でした。
マイナス40点。

I was able to fully enjoy the scenery while riding a horse along Kohala Coast. Although it's in English, they teach you how to ride carefully, so beginners and young children can also have fun. I would like to use this service again when I come back next time.

コハラコーストを馬に乗りながら、存分に景色を楽しめました。
英語ではありますが、丁寧に乗り方を教えてくれるので、初心者や幼い子供たちも楽しめます。
また次に来たときも利用したいです。

We participated as a group of six, including family members. The children, who are university and high school students, are all above middle school age and can ride a bicycle normally. Although we had no experience with mountain biking, we thought it would be fine since it was a beginner course. However, since it was our first time using electric assist, the sensation of acceleration and control felt somewhat different from a regular bicycle, which made us anxious from the start. Just when we thought we managed to start, within five minutes, two of the children were asked to leave, and since we couldn't leave two minors waiting in a foreign land, the parents had no choice but to leave as well. The remaining three of us continued, but ultimately, after about 15 minutes, my middle school son was also asked to leave, and only my husband and the university student completed the course. There was no alternative plan, no partial refunds, and it was a tourist facility that only operates as an experience facility, leaving us just waiting for the other members to finish. We missed the highlights of the movie we wanted to see... and it cost nearly 20,000 yen per person. I hope they recognize that the fee is a reflection of the service provided. It's disappointing that they think presenting a cancellation policy will alleviate complaints. The participation criteria are low, yet the riding standards they require are high.

親族を含めた６人で参加しました。子供達は大学生、高校生を含めた中学生以上で、普通に自転車は乗れるので参加しました。マウンテンバイクは未経験でしたが、初心者のコースだったので大丈夫だと思いましたが、電動アシストが初めてということもあり、途中で加速する感覚や普通の自転車とコントロールがやや違うので、最初の練習から不安でした。なんとかスタートしたと思いきや、その５分も経たないうちに子供2人が退場宣告を受け、異国の地で未成年を2人で待機させる事ができず、親も退場せざるしかなく、残り3人で進んで行きましたが、結局その15分程で、中学生の息子も退場させられ、主人と大学生だけが完走しました。代替えプランなし、一部でも返金なし、体験施設のみで成り立ってる観光施設で、ただ、他のメンバーの終わりを待つのみ。見たかった映画の見所を見れず…それで１人2万円近く。
料金はサービスに対する対価であることを認識して欲しいです。キャンセルポリシーを提示しておけば、コンプレを押さえれると思ってること事が残念すぎます。参加基準が低い割に、求める乗車基準が高いです。

I originally wanted to go whale watching, but I heard that by April, most whales return to migration, so I chose to do a dolphin swim instead.

To my surprise, within just five minutes of departing the harbor, we spotted two whales breaching! They breached more than ten times, and the staff was just as excited as we were.

Instead of just searching for dolphins, they spent about 30 minutes chasing the whales, allowing everyone to see them, and we were able to capture great videos and photos.

After that, we successfully encountered dolphins, but it seemed there was a baby dolphin, and they were quite cautious, so we couldn't swim together.

The staff flexibly adjusted the program, making it a memorable activity for both my partner and me.

もともとホエールウォッチングがしたかったのですが、4月はほとんど回遊に戻ってしまうと聞いて、ドルフィンスイムを選んでいました。
なんと！港を出発して5分も経たないうちにブリーチングしている2頭の鯨を発見！
ブリーチングも10回以上していて、スタッフの方も大興奮でした。
本来はイルカを探しに行くところを、ここで30分くらい鯨を追ってくださったので、全ての人が見ることができ、動画も写真もバッチリ撮れました。
その後イルカとも無事遭遇できましたが、子供のイルカがいたらしく、警戒が強く一緒に泳ぐことは叶いませんでした。
柔軟にプログラム配分を変えてくださったので、夫婦ともども思い出深いアクティビティになりました。

The weather was clear and perfect for horseback riding on the day of the experience. I had tried horseback riding a few times in Japan, but this was my first long ride, and it was an incredibly enjoyable experience. It seems there has been a lot of rain recently, and due to some paths being washed out, the 2-hour plan was shortened to 1.5 hours, but it was still more than enough of an experience. They also offered a refund for the shortened time. Since I was at the upper limit of the weight for riding, I was a bit anxious during the weighing process, but I was assigned the largest horse, so I was able to enjoy the experience without any issues.

当日は快晴で絶好の乗馬日和でした。
日本で体験乗馬は何回かしていたのですが、長時間の乗馬は初めてで非常に楽しい体験。
最近雨が多いらしく、一部道が崩れていることで2時間プランが1.5時間になりましたが、十分過ぎる体験でした。
短くなった分は返金対応をしてくださっています。
私が体格が大きく乗馬できるギリギリの体重だったので、軽量の時はヒヤヒヤしましたが、一番大きいお馬さんを割り当てていただいたので、問題なく体験できました。

Celebrated birthday on this thrilling trail with stunning views, cant complain!!

Filled with fun, sights, colorful beaches, Maui and especially Hana has it all - what a dream!

This really wraps up the south shores perfectly while cruising, ending with Fern Grotto was perfect.

Staff greeted us with fresh flower leis, and we were escorted to our seats with an amazing view of the ocean.

Chilly at the top, so make sure to dress warmly! Besides that the views are to die for!

Most unique and memorable experiences we had during our time on Kauai! From start to finish

Our water conditions were perfect, the coast was gorgeous! What a day

We caught one whale which was lucky being the end of the season!

Even though it holds a lot of people, it still felt very small and connected from the show to the guests!

Not only do you get mountain tubing, you get a little forest AWD ride beforehand that is incredible on its own. This is well worth it in so many ways!

What gorgeous greenery sights, not to mention the endless waterfalls!

Our guide was the best person we met throughout all the islands. He made this tour so personal and special, and was great overall.

The tour was so personal, we were so happy to find a company that has private tours for great prices.

Venue threw us off a bit at first, but seating was great and the show blew out of the water.

Well taken care of horses which we very much appreciated, with the ride having stunning coastal views!