All Reviews for Family & Accessible Travel

Servers were helpful, efficient and so very nice! Colorful environment, beautiful show! Everywhere you turned there was someone to help you! 🥰

I participated despite my anxiety from the lack of Japanese support and reviews, but I was able to watch a video with explanations in Japanese, so I could join without worrying about the language. The horses were very gentle and cute, and I'm glad I had this experience. It became my favorite memory from this trip.

日本語対応なしと口コミをみて不安な中参加しましたが、日本語の説明の映像を見せてもらえましたし　　　言葉の心配なく参加できました。　　馬がとっても穏やかで可愛くてこの体験ができてよかったです　　今回の1番の思い出になりました

I had plenty of time before my flight, but perhaps because it was Saturday, the hotel pickup was quite late, which made me anxious. The driver didn't offer any words of apology. I was a bit disappointed since the driver from the tour the day before was much better.

飛行機までの時間は余裕があったが、土曜日だったせいかホテルへの迎えがかなり遅れて、不安になった。運転手からは何も謝罪の言葉はなかった。前日のツアーの運転手が良かったので少しガッカリ。

It was amazing to see a real magician up close. Also, the talk was wonderful, and it was a show that engaged with the audience. I would love to go again if I have the chance.

本物のマジシャンを近くで見ることが出来て最高でした。
又、トークも素晴らしく、お客様と一体になったショウでした。
また機会があれば行きたいと思います。

If you like adventure in an area you have not explored before, this is for you. We had a side-by-side thrilling ride to an amazing waterfall. The view is breathtaking and the water so refreshing. Water was great to cool off and clean up a bit. Amanda, Alysha, and Saire were excellent guides. They were very helpful and extremely personable. We highly recommend this Big Island adventure.

Enjoyed the tour a little better guidance on which line to stand in, or which order events should be taken would have enhanced visit

We are a 63-year-old and 66-year-old elderly couple, and we are so glad we did it! It feels amazing!! You get the sensation of having the ocean in Waikiki all to yourself.

63歳と66歳の老夫婦ですが、やって良かった！最高の気分です！！
ワイキキの海を独り占めした感覚になりますよ。

This was such a great experience!
We have been wanting to explore Lanai for a long time and finally did it this trip… easy booking, very good customer service , and wonderful crew made the trip even better! Thank you very much!

It was my first time at Kualoa! I had a great time. Although Japanese is not widely understood, there was a Japanese guide's video on-site, and I was able to drive the buggy without any worries! And the staff were so lively! I was very satisfied with the beautiful nature of Kualoa!

初めてのクアロアでした！楽しかったです。
日本語はほぼ通じませんが、現地でも日本語ガイドのVTRがありバギーも心配なく運転できました！そしてスタッフさんのノリのいいこと！少し足を延ばしてクアロアの大自然！大満足でした！

I had a great time even though I was seated quite far back. The venue isn't that large, so I think it's fine to sit towards the back. The location was also convenient since it was inside the Beachcomber.

かなり後方のお席でしたが問題なく楽しめました。会場がそんなに大きくないので後ろの方でも大丈夫かと思います。場所もビーチコマーの中なので便利でした。

I was very lucky to see two sea turtles at such a close distance at the same time. The instructor was also incredibly kind and made me feel safe while showing me many fish.

すごい近い距離で、同時に2匹ウミガメを見る事ができて、とってもラッキーでした。
インストラクターさんも最高に親切で安心して沢山の魚をみせてくれました

The venue is smaller than in Las Vegas, but I felt that the difficulty of the acrobatic show was very high. I was able to enjoy the show very much, and I think the 80 minutes will fly by.

ラスベガスより会場は狭いですが、アクロバットショー自体の難度はとても高いと感じました。とても楽しくショーを観ることができ、80分はあっという間に終わると思います。

The bus from the hotel to the site is average. The driver provided information for the return trip when we got off. He gave the announcements in English and Kansai dialect (laughs).

The boat has a toilet. I had to hold it in a lot during the manta tour on the Big Island, so this was a big help!

There are plenty of drinks available on board, even miso soup! There are also a lot of snacks. Only one rice ball per person, though.

During the initial snorkeling for those who wanted to participate, the crew guided us. They scattered food, so there were tons of fish. I saw more than ten turtles swimming around.

After that, we did stand-up paddleboarding. They told us to enjoy it until the last minute, so we played until just before heading back!

Most of the crew spoke fluent Japanese. There were also people with babies.

ホテルから現地までのバスは普通。
降りる時に運転手さんが帰りの案内してくれます。
英語と関西弁で案内してくれました（笑）

船にトイレついてます。
ハワイ島のマンタツアーはトイレめちゃくちゃ我慢したので、とても助かりました！

船内には飲み物も充実。お味噌汁まで！
スナックもめちゃくちゃあります。
おにぎりだけ、1人1個まで。

最初の希望者のシュノーケリングでは、クルーの方が案内してくれます。
餌を撒いてくれるので、めちゃくちゃ魚がいます。亀は10匹以上泳いでました。

その後サップしました。
ギリギリまで楽しんで！と言ってもらえたので帰りギリギリまで遊びました！

クルーの方、ほとんど日本語ペラペラでした。
赤ちゃん連れの方もいましたよ。

Staff were super friendly, fun and down to earth.

Found our tour guide Shaun (sp?) to be very informative about the area and Island history. Great scenery and an awesome education!

The boat and sandbar experience was 10/10! I highly highly recommend it to anyone thinking of doing it. We also paid an extra $20 USD per person for a banana boat ride and that was probably the highlight of the experience. It was SO FUN! The staff was incredible and so nice and fun. There was standup paddle boarding, kayaking, floating lounge chairs, snorkeling, live music, and drinks available for purchase (juice and water were free though). Such a fun time and the highlight of my trip.

A special show that can only be experienced in Hawaii! The storyline beautifully weaves in Hawaii's traditions and culture, touching my heart. It's not just about enjoying the acrobatic movements; I was moved by the beauty of the stories and messages embedded within. I didn't want to take my eyes off it for a moment, and before I knew it, I was leaning forward, completely immersed in the world of the show.

Additionally, the small venue was a great aspect. The intensity and immediacy of the performance were conveyed directly, and at times, I could even feel the performers' tension and breath. That closeness gave me the sensation of being part of the show.

There was also entertainment that involved the audience, making it a delight to experience the show as one with the performers!

The perspective from my seat (Category 3) was wonderful, but I think there would be different discoveries from another seat. The moment the show ended, I thought to myself, "I want to see it again!"

ハワイでしか体験できない特別なショー！ハワイの伝統や文化が美しく織り込まれたストーリーラインには心を打たれ、ただアクロバティックな動きを楽しむだけでなく、そこに込められた物語やメッセージの美しさに感動。一瞬たりとも目を離したくなくて、気づけば前のめりになり、ショーの世界にどっぷりと浸っていました。

また、会場が小規模であることも良かった。パフォーマンスの迫力や臨場感がダイレクトに伝わり、時にはパフォーマーたちの緊張感や息遣いまでも感じられるほど。その距離感が、まるで自分がショーの一部になったような感覚を味わせてくれました。
観客を巻き込むエンターテインメントもあり、観客とショーが一体化して楽しめるのも魅力！

今回観た席(カテゴリー3)からの視点も素晴らしかったですが、別の席から観たらまた違う発見があるのではないかと思います。ショーが終わった瞬間、また観たい！と思いました。

This time, I participated in the backstage tour and buffet & show course! During the backstage tour, I got to hold the actual props used by the performers, see the glamorous costumes up close, and learn about the workings of the stage entrances—experiences that are usually not visible. Standing on the stage made me feel like a movie star! Knowing the behind-the-scenes details really heightened my anticipation for the show.

The buffet afterwards featured a variety of dishes made with local Hawaiian ingredients, allowing me to experience Hawaii through food. There were performances like hula dancing during the meal, which was a delightful touch!

The main show was moving! It was a truly special performance that blended traditional hula and fire dancing with modern entertainment. Every performance was professional, and I was overwhelmed by the speed of the costume changes and the energy put into the acts. Having seen the backstage, I could enjoy the show while imagining, "They must be changing costumes over there right now," which made it a unique experience.

What stood out the most were the large screens set up at the front and sides of the venue displaying historical footage. Watching actual clips of Elvis Presley and Michael Jackson while enjoying the performances gave me a strange sensation, as if I had time-traveled. I felt that this production added depth to the show and was a wonderful way to engage the audience further.

The most surprising part was the "Moana" scene! Although it was a limited-time feature, I was extremely excited. The performance synchronized with the scenes from Moana on the screen was so much fun, captivating both children and adults alike. The kids sitting in front of me were thrilled, which warmed my heart.

Rokafura is enjoyable for both adults and children! The buffet is delicious, so if you want to experience the essence of Hawaii, you absolutely should participate!

今回、バックステージツアーとビュッフェ＆ショーのコースに参加！
バックステージツアーでは、実際にパフォーマーが使う装飾品を手に取ったり、華やかな衣装を間近で見たり、ステージの出入り口の仕組みを教えてもらったりと、普段は見られない裏側を体。ステージに立ってみると、まるで女優になった気分！裏側を知ることで、ショーへの期待感が一気に高まりました。

その後のビュッフェでは、ハワイならではの素材を使ったメニューが豊富で、食事を通してハワイを感じることができました。食事中にはフラダンスなどのパフォーマンスがあり、盛り上げてくれるのも嬉しいポイント！

メインのショーは、感動！
伝統的なフラダンスやファイヤーダンスと、現代的なエンターテインメントが融合した、まさに特別なパフォーマンス。どのパフォーマンスもプロフェッショナルで、衣装チェンジの速さや、全力で演じるエネルギーに圧倒。バックステージを見ていたからこそ、「今あそこで着替えているんだろうな」と想像しながら楽しめたのも、特別な体験でした。

特に印象的だったのは、会場の正面と左右に設置された特大スクリーンに映し出される歴史的映像。エルビスプレスリーやマイケル・ジャクソンの実際の映像を見ながらパフォーマンスを楽しむことで、まるでタイムスリップしたような不思議な感覚に。
ショーに深みを与えるこの演出は、観客をさらに引き込む素晴らしい工夫だと感じました。

一番驚いたのが「モアナ」のシーン！
期間限定とのことでしたが、これには大興奮。スクリーンに映し出されるモアナのシーンに合わせたパフォーマンスはとても楽しく、子どもたちも大人も夢中になっていました。私の前に座っていた子どもたちも大喜びで、心が温かくなりました。

大人だけでなく子どもも楽しめる内容になっているロカフラ！
ビュッフェも美味しいので、ハワイらしさを楽しみたかったら絶対参加すべき！

There are three slides for small children, but one has been closed for some reason for a week. The other one is for one person, so my child was too scared to ride it alone, and the last one was closed when we went. I thought it wasn't operating, but I was informed by a staff member just before closing time that it would open at 2 PM, even though it was supposed to be open until 3 PM. Unfortunately, we couldn't make it in time, and my child ended up crying because we were looking forward to it but couldn't ride any of them. I also saw other children who couldn't ride and were crying while their mothers were comforting them. We have a reservation to go again during our stay, but since it's within a week, I don't think we'll be able to ride them. If the schedule could be communicated on the website in advance, it would help us bring our child after explaining the situation, minimizing disappointment. Given the high expectations, I think the shock of this situation is significant for children. 😢 Lunch took a long time to be served unless you lined up early. Even though there were few visitors the other day, it still took a long time for some reason. 😥

小さい子ども用のスライダーが3つ有るのですが1つがなぜか1週間閉鎖との事。他の1つは1人用なので1人では怖がって乗れず、もう1つは行った際には閉鎖していたのでやっていないかと思っていたら3時までの営業なのに、なぜか2時まで閉鎖していて2時からオープンしていたと閉園時間の直前にスタッフの方から教えて頂いたのですが結局間に合わず楽しみにしていたのにどれも乗れずじまいで子供が泣いちゃいました。よそのお子さんもやっぱり乗れなくて泣いていてお母さんがなだめているのを見かけました。滞在中にもう一度行く予定で予約していますが1週間以内なのでおそらく乗れないと思います。事前にその辺のスケジュールをホームページでお知らせ頂ければ子供を納得させた上で連れて行けるのでガッカリも最小限に抑える事が出来るのになと思いました。楽しみが大きい分、その辺のショックは子供にとっては大きいと思いました😢ランチは早めに並ばないと提供にメチャクチヤ時間がかかりました。先日も来園者は少なかったのになんでかとにかく時間がかかりました。😥

You can feel the history of Hawaii, and of course, the beauty of silk. Even though the seats are far away, it's a venue where every seat has its own charm. I want to go again.

ハワイの歴史も感じられ、シルクとしての素晴らしさももちろん
席は遠くても十分近い会場なので、どの席にも良さがある
また行きたい

It's relaxing to ride a horse on the vast grounds. By the end, it feels so comfortable that you might just fall asleep. I recommend taking a longer time as it allows you to cover more area.

広大な敷地を馬に乗ってのんびり
最後には心地良くてそのまま眠りそうに
時間長い方が範囲も広くておすすめです

I requested a pickup for my return. They kindly communicated the pickup location and time. Just to be sure, I confirmed with the hotel staff. Unlike with a rental car, I was able to make good use of the morning hours. They arrived right on time in front of the hotel. A strong and beautiful female driver lifted my heavy suitcase without any sign of annoyance. Since my flight was in the afternoon, they made sure I arrived with enough time to relax in the lounge. Of course, since it was a personally good service, I gave a tip. I plan to use this service again when I’m not renting a car.

帰りのお迎えをお願いしました。ピックアップの場所ですと時間も丁寧にご連絡がございました。念の為ホテルのスタッフに確認していました。レンタカーと違い午前中の時間も有効に使えました。
時間通りにホテルの前まできてくださいました。
重たいスーツケースを嫌なこと顔せずに力持ちの美人で素敵な女性ドライバーが
もちあげてくださいました。
フライトも午後便でしたのでいくつかの航空会社をまわっていきましたが
ラウンジでゆっくりできる余裕の時間に到着できるよう配慮されていました。
もちろん個人的に良いサービスでしたのでチップはお渡しいたしました。
レンタカー以外の時はまた利用しようと思いました。

I received detailed explanations and rules in Japanese, and even though most of the participants were from Europe and America, I felt comfortable joining in! The water temperature was still a bit chilly, but the sunny weather made it pleasant to spend time there! The crew also spoke to us in Japanese, which was heartwarming! I plan to visit again right in the middle of the season next time!

日本語で細かい説明やルールなどお話ししていただき、他の参加者はほとんど欧米の方でしたがその中でも安心して参加できました！
まだ水温が若干冷たかったのですが、晴れてくれたので気持ちよく過ごせました！クルーの方も日本語で話しかけてくれてほんわかしました！次回はシーズン真っ只中に訪れたいと思います！

The staff was amazing. So welcoming and so fun. They made us feel like family and took care of us the whole time. I highly recommend.

It was also a filming location for movies like Jurassic Park, so I felt like I was in the movie. There is a Japanese version of the buggy operation instruction video, so it's reassuring. Just bring your passport and Japanese driver's license, and you're good to go!

ジュラシックパーク等の撮影ロケにもなっていて映画の中にいる気分でした。
バギーの操作説明ビデオは日本語バージョンもあるので安心。
パスポートと日本の運転免許証あればOK！

First of all, the water slide was more thrilling than I expected, and it was a lot of fun. The grounds were also very spacious, which gave a sense of openness. After arriving, the Japanese staff kindly explained various things, so I felt reassured and was able to participate without any worries. The all-you-can-drink option was also great, as there were plenty of varieties, including water, making it easy to enjoy.

One downside was that the lazy river and some of the water slides were out of service, so the two adults ended up having a bit of extra time on their hands.

まず、ウォータースライダーが想像以上にスリルがあり、とても楽しかったです。
敷地も非常に広いので、開放感がありました。
到着後、日本人のスタッフさんが丁寧に色々教えてくれるので、疑問点なども解決出来るので安心して参加できました。
ドリンクの飲み放題も、水を含み種類豊富だったので気軽に利用出来ました。

残念だった点としては、流れるプールや一部ウォータースライダーが運休していたので、大人2人では少し時間を持て余してしまいました。

The receptionist spoke a little Japanese, but the crew on the boat communicated entirely in English. My English skills are only sufficient to understand simple phrases, but since they demonstrated how to use the snorkeling equipment, there were no particular issues as long as I paid attention. There were no other Japanese participants, but it felt like an overseas trip, which was nice!

When boarding the boat, you need to take off your sandals and shake off the sand from your feet. You sit in your seat and wait until you reach the snorkeling point. Once the crew is ready, everyone enters the water one by one. They apply anti-fog solution to the snorkeling mask, and after rubbing it in with your hands, you dip it in a bucket of water before putting it on. Just before entering the water, you put on your fins, and off you go into the sea!

You swim a little away from the boat to reach the watching point. As you swim, you see plenty of fish. I was surprised at how many there were! When a turtle appeared, the crew would call out, "Turtle!!" and let us know. We all gathered around, watching without getting too close. I was able to see the turtle both underwater and when it came up for air. So cute!

Many other boats were also there for turtle watching, so it might be helpful to keep an eye out for people wearing the same life jackets as you or to listen for the call of "Holokai!" to stay together and feel secure.

Looking at past reviews, it seems that the shape of the life jackets and floats might vary depending on when you participate. When we joined, we had life jackets that you inflate yourself. I recommend inflating them fully. Since the back of the jacket doesn't have any buoyancy, it might feel a bit scary if you're not used to swimming. My partner was also new to snorkeling and being in water where he couldn't touch the bottom, so he seemed quite fearful and stayed close to the boat while snorkeling. The crew informed us from the boat that there was a turtle, so we were able to enjoy turtle watching safely.

After snorkeling, we relaxed on the boat for about an hour. We were feeling a bit seasick, so we couldn't eat, but snacks were available for everyone else. The crew noticed we looked unwell and kindly asked if we were okay, applying lavender oil to our wrists, which is said to help with seasickness. I appreciated their kindness.

Although I felt a bit seasick towards the end, the breeze and sunshine on the boat were very pleasant, and I was able to see many fish and cute turtles. I think it was a wonderful experience that I wouldn't have had otherwise!

受付のお姉さんは少し日本語を話してくれましたが、船上クルーの方はずっと英語でした。簡単な英語が聞き取れる程度の英語力しかありませんが、シュノーケリング用具の説明は実演してくれたので、しっかり見ていれば特に問題はなかったです。
日本人の参加者は他にいませんでしたが、海外旅行を感じられたのでそれも良し！

船に乗り込むときはサンダルを脱ぎ、足についた砂を落として乗り込みます。
椅子に座ってシュノーケリングポイントにつくまで待機。クルーの方の準備が完了したら、順々に海に入っていきます。
シュノーケリングマスクに曇り止め？を付けてもらい手で塗り込んだら、バケツのお水に一度つけてから装着。
海に入る直前にフィンをつけて、さあ海の中へ！

船から少し離れて、泳いでウォッチングポイントへ移動します。
泳いでいるとお魚はたくさん目に入ります。こんなにいるのか！とびっくり。
タートルが現れたときは「タートーーール！！」とクルーの方が声がけして教えてくれます。みんなで丸く囲みながら、近寄らずにウォッチング。
私は、海中にいる時と海上に呼吸をしに来た時の姿を拝むことができました。かわいいな〜

他の船もたくさんタートルウォッチングに来ているので、自分と同じライフジャケットをしている人を見逃さないようにしたり、「ホロカ〜イ！」という声がけに耳を澄ませておくと、逸れずに安心かもしれません。

過去レビューの写真を見たところ、参加タイミングによりライフジャケットや浮きの形が違うのかも？　私たちが参加した際は、自分で空気を吹き込んで膨らませるライフジャケットでした。しっかりと膨らませることをおすすめします。
背中側に浮きがない形なので、もしかしたら泳ぎ慣れていないと少し怖いのかもしれません。私のパートナーはシュノーケリングも初、足の付かない水中も初だったこともあり恐怖感がとても強かったようで、船からはあまり離れずシュノーケリングをしていました。
クルーの方が船の上から「カメいるよ〜」と教えてくれたようで、無事にタートルウォッチングはできたようです。

シュノーケリングが終わった後は1時間ほど、船上でゆっくり。
私たちは船酔い気味だったので食べられませんでしたが、スナックは自由にいただけたようで、みなさん召し上がっていました。
クルーの方は我々の具合の悪そうな様子を見て、大丈夫？と声をかけてくれ、酔いに効くらしいラベンダーオイルを手首に付けてくれました。優しさに感謝。

終盤船酔い気味ではありましたが、船上で感じる風や陽射しはとても気持ちが良く、たくさんのお魚やかわいいホヌも見ることができ、なかなかできない良い体験ができたなと思っています！

The service and explanations provided by all the staff were excellent, as they spoke with each customer individually to understand their needs and desires until we disembarked. It was very reassuring to have a Japanese female staff member who could communicate in Japanese. The lunch burgers and drinks were good! After that, the sea turtle watching was well-timed and satisfying! Unfortunately, the snorkeling included with the coral reef watching was affected by sudden rain, bad weather, and cold temperatures, but there was still plenty of time for watching, and the hot drinks provided on board afterward were great. I was initially worried about language barriers with the multinational group on the small boat, but all the staff made it enjoyable! Choosing this tour was definitely the right decision!

スタッフ全員の接客と説明、お客様1人ずつと話をして船を降りる時まで何が欲しいのか　何をしたいのか等　細やかなサービスは最高でした！日本人女性のスタッフが日本語で対応していただけたのもとても安心できました。ランチのハンバーガーと飲み物もgood！その後　海亀ウォッチングもgood timingで満足！残念ながらシュノーケリングを付けての珊瑚礁ウォッチングでは突然のシャワーと悪天候と寒さでしたが、充分ウォッチング時間もあり　その後船上でのホットドリンク等の対応もよかったです。
やはり狭い船上の中　多国籍の人と言葉の心配をしましたが　スタッフ全員に楽しませてもらいました！　このツアーを選んで正解でした！

During the buffet before the show, there was a hula dance performance right in front of us, which made it enjoyable until the very end. The show also included a look-alike impersonation segment, which was entertaining.

ショーの前のビュッフェのときも、フラダンスショーが目の前で行われたりして、最後まで楽しめました。ショーはそっくりさんのモノマネショーもあり面白かったです。

Fantastisk oplevelse. Vi prøvede også for 18 år siden. Grunden til kun 4 stjerner er, at der er for kort tid til at opleve det hele. Vi kom sent derop pga vejarbejde (men havde en fantastisk chauffør), så show på vandet er godt igang og alle pladser optaget.
Der var flere rækker tomme sæder ved det store aftenshow. Hvorfor ikke lade andre sidde der, så de ser bedre?