All Reviews for Family & Accessible Travel

So please we followed the recommendations from lovebigisland.com and selected this outfit for our Hawaii Horseback Riding! Jackie was a great guide and provided us with a well balanced experience of riding and education on the area. Not just your typical head to tail ride and I doubt we will ever have a ride of this caliber in terms of the views and overall experience. Well done Jackie!

I appreciated the audio guidance in Japanese available on the shuttle bus and inside the cruise ship. Unfortunately, the real-time announcements regarding whale sightings and the sea conditions that day (explanations from the captain and guides) were difficult to understand without knowledge of English.

During the whale watching, we moved to the deck where we could watch the whales in sync with the surrounding movements. Thanks to the three-story large ship, the deck and interior were windy and choppy, but it didn't sway as much as I expected. When a whale surfaced and spouted water, there was a cheer, and everyone got excited beyond words. It was truly moving to see a whale up close.

I think even someone like me, who only understands a bit of English, can manage just fine. It was a very enjoyable experience.

行きの送迎バスの中やクルーズ船内でも一通りの音声ガイダンス日本語案内があり、ありがたかったです。
残念なのは、鯨の出没の際の説明や当日の海の状態などリアルタイムの案内（船長とガイドの説明）は、英語が理解できないと何を言っているのかよくわかりませんでした。
鯨ウォッチングのタイミングの時は周りの動きに合わせて鯨ウォッチングできるデッキに移動しました。
デッキや船内は３階建ての大型船のおかげで風が強く波立っていましたが思ったより揺れませんでした。
鯨が潮を吹きながら頭を出した際は歓声が上がり、言葉を超えてみんなで盛り上がりました。鯨を目の当たりにできたのはとても感動です。
私のように片言英語しかわからない状態でもなんとか大丈夫だと思います。
とても楽しい体験ができました。

Karlos aka Jessy made the adventure a ton of fun. This is by far one of the best zip lines in Maui. It’s very convenient if you are staying in Kaanapali or Lahaina. Would do this again. Highly recommend booking with Jessy if you want a great adventure.

I was able to see whales.

It all depends on the whales and luck, but I was able to see them jumping in the distance and swimming nearby.

If I have the opportunity, I would like to participate again.

クジラを見ることができました。

全てはクジラ次第で時の運ですが、遠くでジャンプ姿、近くで泳ぐ姿を確認でした。

機会があればまた参加したいです。

The flight was at 11:10, but the hotel pickup was at 6:35. I wondered if they really needed to come so early.

Other than that, everything was perfectly fine.

11:10発のフライトだったのですが、6:35にホテルお迎えだった。
そんな早く迎えに来ないといけないのかな。と思った。

それ以外は全然大丈夫でした。

We were blessed with clear weather and boarded the boat with the guarantee of seeing whales, but all we caught a glimpse of was a faint black object in the distance, and we couldn't tell if it was a whale or not... However, we did encounter a pod of dolphins! It seems that we still get to say we "saw" something. Since it's nature, it can't be helped, but I recommend participating with the mindset of "it would be lucky if we see something" rather than having too high expectations.

晴天に恵まれ、クジラが見られる保証付きということで期待して乗船しましたが、遠くの方に微かに黒い物体がチラッと見えただけでクジラかどうかも分からず…その代わりにイルカの群れに遭遇することはできましたが！
それでも一応は「見えた」という扱いになってしまうようです。自然のことなので仕方ないですが、期待し過ぎず「見えたらラッキー」くらいの気持ちで参加することをお勧めします。

I did't think much of it at first because the tour seemed very short, but it was the funnest I ever had, even with a baby. The ride through the jungle was bumpy and the roads were windy like a roller coaster ride. The views were breathtaking, and although it rained a little on the top, it added for extra ambiance & adventure. The guide gave us rain ponchos to help us keep us dry. The guides were very informative & fun. They sure knew what they were doing.

Friendly staff, very easy to do, AWESOME time! Getting registered / checking in was very easy, would recommend to anyone. The views were incredible!

I was worried about seasickness, but I took some motion sickness medication and participated. I also bought a wristband that claims to help with seasickness, which was sold on the boat for $20, and wore it! I enjoyed myself without feeling any seasickness at all! The sandbar was deeper than I expected, with water up to the waist of an adult. It started to rain partway through, but even so, as we continued swimming, the rain eventually stopped. The beauty of the ocean's blue color was not affected at all by the rain or clouds! They also provide wetsuits, which are definitely necessary during the rainy season. It was quite cold. On the way back, I returned in my wet swimsuit, feeling very cold from the wind, so wearing a windbreaker was just right. I also participated in snorkeling, and to my surprise, a sea turtle swam close by! Many beautiful fish came around, and I even spotted a large pufferfish! After snorkeling, we had a BBQ lunch, which was very delicious, making it the best day ever!

船酔いが心配でしたが、酔い止めを飲んで参加しました。酔い止めになると言う船内で20ドルで販売しているリストバンドも購入して、着用！全く船酔いもすることなく楽しめました！サンドバーは思ってたよりも深く、大人の腰ぐらいまでの水深で、途中で雨も降って来たのですが、それでも泳ぎ続けていると、やがて雨も止みました。雨でも曇りでも海の青さ綺麗さには全く問題ありません！ウェットスーツも貸してくれるので、雨季には絶対にあった方がいいです。なかなかの寒さでした。帰りも濡れた水着のまま、風に吹かれて帰るのでとても寒く、ウィンドーブレーカーを羽織って帰ってくるぐらいでちょうどよかったです。シュノーケリングにも参加しましたが、なんとホヌが近くまで来て泳いでいました。綺麗な魚もたくさん寄って来てくれて、大きなフグも見かけました！シュノーケリングが終わるとBBQランチをいただきましたが、これがとても美味しくて、最高の1日になりました‼︎

The road to Hana (the ACTUAL road) is long and arduous at times. Through tropical rain forest style topography, this part of the island is deep in native history - stories and parables that influence life there to this day. The road is often VERY VERY narrow, and many miles of it, dirt and unpaved. Besides it not being a great idea to put your rental car through that, its much more comfortable taking the guided tour. Our tour guide was highly knowledgeable and shared with us many stories of the rich history. Several stops along the way to swim in pools below waterfalls, have lunch and numerous photo-op stops at black beaches and shoreline vistas. It makes for a LONG day, but well worth it.

Since returning from Kona to Honolulu, I have used the service. The meeting point for domestic inter-island flights was said to be at the entrance of the baggage claim area, but even after waiting there, I couldn't find any staff. Since there are multiple baggage claim areas, it would be helpful if they indicated which number it is.

After finally finding the boarding area and informing the staff of my reservation, I was told to wait together with others who were also waiting. When it was time to board, they didn't call out the names of specific hotels; I had to ask myself, and then they told me to get on this bus! If you see a bus that seems like it might be the right one, it’s better to ask yourself.

コナからホノルルに戻ってきてからの利用です。
国内線離島線の集合場所は、手荷物受取場の入り口とあったので、そこで待てどもスタッフの方は見当たらない、、、。
手荷物受取場は何箇所もあるので、何番の受取場なのか書いてくれると親切だと思います。

やっと乗り場を見つけてスタッフに予約の旨を伝えると、他の方が待っている所で一緒に待つようにと言われました。
実際に乗る時は、特にどのホテルだとか名前を呼ばれず、自分から聞きに行ったらこのバスに乗って！と言われました。
それらしきバスがあったら、自分で聞きに行った方がよさそうです。

The weather was nice and very beautiful! There was a Japanese instructor who really got everyone excited. First, we anchored the boat in shallow water (about knee to waist deep) and had some time to take photos and practice snorkeling. After that, we moved to a larger coral reef area (a spot that was a bit deeper and had a faster current) to snorkel. If you're lucky, you might swim with turtles. When diving into the sea, they provide bread as bait. If you hold that, a lot of fish will come close, so it's a great photo opportunity! The day after heavy rain, the water was a bit murky, but it was still very beautiful.

天気が良くとっても綺麗でした！
日本人インストラクターの方がいて、盛り上げてくれます。
まず浅瀬(膝から腰くらいまで)に船をつけてくれ、写真を撮ったりシュノーケルの練習をする時間があります。
その後に移動し、大きいサンゴ礁のところ(若干流れが早く深い場所)に行き、シュノーケルをします。運が良ければ亀と泳げます。
海に潜る際には餌としてパンを渡してくれます。
それを持っているといっぱい魚が寄ってくるので、シャッターチャンスです！
この日は大雨の次の日だったため、少し水が濁っていましたが、それでもとっても綺麗でした。

When we experienced it, everyone around us was a foreigner. Therefore, I couldn't understand the conversations at all and couldn't communicate much with those around me, but the journey on the boat was very refreshing with good weather. However, it was very bumpy, so motion sickness medication is a must.

As for the parasailing itself, we gradually went up to 150 meters above the ground, and it was very scary as we swayed with every gust of wind. But the view was incredibly beautiful and it was a lot of fun!

私たちが体験した際には、周りは全員外国人の方々でした。そのため会話の内容は全くわからず周りとコミュニケーションはあまり取れませんでしたが、船での道中は天気も良くとても爽快でした。ただ、非常に揺れるので酔い止めは必須です。
パラセイリング自体は、150m上空まで徐々に上がっていき、風が吹くたび揺れて非常に怖かったです。
でも景色がとっても綺麗で楽しかったです！

The instructors and everyone who experienced it together spoke in English, so I couldn't understand the conversation at all. However, when I mentioned at the reception that I was Japanese, they showed me a training video for Japanese speakers, which made me feel safe and secure. The zip line itself was very refreshing and enjoyable, especially with the nice weather!

インストラクターの方々も、一緒に体験した方々も皆さん英語で、会話内容は全くわかりませんでした。
ただ、日本人だということを受付の段階で伝えると、日本人向けの講習ビデオみたいなものは見せてもらえるので安心安全です。
ジップライン自体は、天気も良くとても爽快で楽しかったです！

I was worried about whether we could fly due to the strong winds in the days leading up to it, but the weather was great on the day, and we were able to fly safely. My husband and our 6-year-old daughter participated, and they happily talked about wanting to do it again next time! It seemed that 150 meters was quite high, and 90 meters would have been enough. Thank you!

連日の強風で飛べるか不安でしたが、当日はお天気もよく無事に飛べました。
主人と6歳の娘が参加しましたが、また次回もやりたい！と嬉しそうに話してくれました！
150メートルは高かったみたいで、90メートルでも十分だったようです。
ありがとうございました！

It sways more than I expected, so even if you don't usually get motion sickness, it's best to take some motion sickness medication before getting on to enjoy it fully. The people I rode with and the foreign tourists were all really fun, and it was an absolute blast.

The photos were $30, so we took our own, but we were able to get great pictures with a GoPro or a smartphone (putting it in a waterproof case works well too). If you get friendly with the people you ride with, you might be able to take pictures for each other!

思った以上に揺れるので酔わない人でも酔い止め飲んでから乗った方が100楽しめます。
一緒に乗った人達やツアーの外人さんがノリのいい人達ばかりでめちゃくちゃ楽しかったです。

写真が30$したので自分たちで撮りましたが、GoProやスマホ(濡れないケースに入れると◎)でも十分いい写真が撮れました。一緒に乗った人達と仲良くなるとお互い撮ってもらえるかも！

It was a bit cold, but I was able to enjoy the sandbar, snorkeling, and stand-up paddleboarding thanks to the wetsuit they lent me. I even got to see a sea turtle. The staff were all smiling and really made the experience enjoyable.

少し寒かったですが、ウェットスーツを貸してもらい、サンドバーやシュノーケル、サップなど楽しむことができました。海がめにも会えました。スタッフの方は皆さん笑顔で盛り上げてくれていましたよ。

We participated as a family of three: my spouse, our daughter, and I. This was our third time experiencing parasailing. This time, we challenged ourselves to a height of 150 meters! We were fully prepared with swimsuits, towels, goggles, and waterproof phone cases. We were ready to fall into the water!

Perhaps the crew sensed our excitement, as they drove us around like a roller coaster, up and down, left and right! We were dropped into the water three times and ended up completely soaked.

It was an attraction that exceeded our expectations. We definitely want to experience it again!

夫婦・娘の３人で参加。パラセイリング体験は３回目です。
今回は、150ｍの高さにチャレンジ！水着・タオル・ゴーグル・防水スマホケース　等　準備万端。海面に落ちる気満々！
クルーがそれを感じたのか、上下・左右とジェットコースター的な運転！
海面に３回も落とされ、全身ビショビショ。
予想以上のアトラクションを体験できました。
ぜひ、また体験したいです。

We were picked up at the hotel. We all challenged ourselves to jump from 150m. When I actually saw the jump, my daughter (3rd grade) and I, who are not good with heights, thought, "This is free!" But when we actually jumped, it felt amazing. The instructor was also very kind. The photos were $30, but they took a lot for us! I definitely recommend getting them taken.

The boat sways quite a bit, so if you're even a little sensitive to motion, medication is a must. Two of my colleagues ended up in the sea...

Even if you're not good with heights, I highly recommend it for making memories.

ホテルまで迎えに来てもらえました。みんなで150mに挑戦しました。実際に飛んでいる所を見た時は、高いところが苦手な私と娘は(小3)は、無料〜と思いましたが、実際に飛ぶと凄く気持ち良かったです。インスタラクターの方も優しかったです。写真30＄でしたが、沢山撮ってくれます！是非撮ってもらった方が良いです。
ボートは結構揺れるので、乗り物が少しでも弱い方は薬は必需品です。同僚も2人海に…
高い所が苦手でも、思い出作りには凄くオススメです。

I chose a plan that includes transportation to a nearby hotel. The meals are not part of a BBQ plan, but there were quite a few options, including a substantial hamburger set, from six different choices. It might be fine to share one with the kids, so not having a meal might be okay.
We spent the whole day playing in the kids' pool and the wave pool. It was a lot of fun. The wave pool has quite high waves, which made me a bit anxious, but the lifeguards were attentive, so I felt safe.
My daughter was too scared to play in other areas, but even just these two activities were enough.

近くのホテルまで送迎が来るプランを選びました。食事はBBQのプランではありませんが、結構な量のハンバーガーセットなど、6種類から選べました。子供と一つでもいいかもしれないです。なので、食事なしでもいいかも。
子供用のプールや、波のプールなどで1日中遊んでました。とても楽しかったです。波のプールは結構高い波があるので、不安でしたが、監視員の方がちゃんと見ててくれるので安心でした。
その他は、娘が怖がって遊べませんでしたが、この二つだけでも十分でした。

Easy parking, easy exit even with the large crowd. Hospitality A++, servers and staff amazing! The show was exciting and beautiful!

The guide shared a lot of information about Hawaii during the drive, which was very educational! I learned many things I didn't know before, and I love Hawaii even more now. We also stopped at a macadamia nut farm, which wasn't part of the original plan, and I was able to buy delicious macadamia nuts! The horses were cute, and the scenery was great—just perfect! I've heard that there is less traffic on Sundays, so I recommend going then!

ガイドさんに車内でハワイの色々な情報を話して頂き、とても勉強になりました！
今まで知らなかった事を沢山知れて更にハワイが好きになりました^_^
帰りに予定にはなかったマカダミアナッツファームに寄って頂いて美味しいマカダミアナッツも買えました！
馬も可愛かったし景色も良くて最高！
日曜は渋滞が少ないらしいので日曜に行くのオススメです^_^

On the day we went, there was seawater at the sandbar, but we had a great time. The water was a bit cold, but I think it's nice that they provide wetsuits for free. The lunch, especially the meat, was delicious. In the afternoon, we also had Leonard's malasadas, which were tasty. During snorkeling, we were able to see several sea turtles. The visibility wasn't extremely good due to the sand, but it was sufficient for snorkeling. The person who assisted us was kind, which was great!

行った日はサンドバーは海水がありましたが、楽しめました。
水は少し冷たかったですが、無料でウエットスーツも貸してもらえるので
いいと思います。
ランチも特にお肉が美味しかったです。
午後はレナーズのマラサダもついていました。美味しかったです。
シュノーケリングでは、ウミガメを何匹か見ることができました。
透明度は砂があるので、ものすごく良い訳ではないですが、シュノーケリングで見るには十分でした。
担当してくれた方も親切で、良かったです！

Dinner was buffet style, but it was so delicious that it didn't feel like a buffet at all. I was able to enjoy a cute original Mai Tai. There’s also a non-alcoholic Mai Tai available, so those who don’t drink can feel comfortable.

While eating, we got to watch hula dancing, and in the second half of dinner, there was a hula lesson, which made for a wonderful experience. The show was from the second-floor seats, but we were in the middle and had a great view. The performers even came right up to us, and I was moved to receive a towel from them.

I would love to go see it again. Highly recommended!!!

Dinnerはビュッフェスタイルでしたが、ビュッフェとは思えない程の美味しさで最高でした。
お酒も可愛いオリジナルマイタイが飲めました。ノンアルコールマイタイも飲めるので、お酒が飲めない方でも安心です。
また食べながらフラダンスも見れて、
Dinnerの後半にはフラレッスンもあり、とてもいい体験になりました。
ショーは、2階席でしたが真ん中でとてもいい席でした。またパフォーマーも目の前まで来てくれて、タオルもいただき感動です。
また観に行きたいと思いました。
オススメです！！！

It was a two-hour cruise, and we encountered whales. I was a bit surprised because it was not far out at sea, and we could see the hotels in Waikiki. We saw a mother and baby whale, and the baby seemed to be practicing various things, surfacing and diving repeatedly. The mother whale appeared to be swimming alongside, and it was very heartwarming to watch. It was wonderful! ♬

２時間ほどのクルーズでしたが、クジラに出会えました。
そう遠い沖ではなくワイキキのホテル群が見えるようなところだったので、少し驚きました。
出会ったのは親子のクジラで子クジラが色々と練習しているようで何度も何度も顔を出しては潜っていました。お母さんクジラは伴走しているようでとても微笑ましく見入ってしまいました。よかったです♬

I was able to see manta rays safely!
Two large manta rays came right under the light, and I was so excited!
Their swirling movements were very beautiful.
I was surprised when the underside of the manta touched my hand; it felt rough.

Thank you, guide Masami.
I’m very satisfied to have seen the manta rays. It became a great memory!

(I took motion sickness medication, so I was fine on the boat.
The return boat can get chilly, so having a thicker bath towel is reassuring.)

無事にマンタに会えました！
2枚の大きなマンタが光りの真下に来てくれて、
ドキドキ大興奮‼️
クルクルと泳ぐ姿が、とてもキレイでした。
マンタのお腹部分が、私の手に触れてビックリしました。ザラっとしてました。

ガイドのマサミさん、ありがとうございました。
マンタに会えて大満足です。良い思い出になりました！

(酔い止めを飲んだので船酔大丈夫でした。
帰りのボートは冷えるので、厚めのバスタオルが
あると安心です)

I upgraded to the ambassador package and this allowed More time to check out the exciting performances. Chesser made our tour fun and interesting. Had a great overall experience visiting for the first time. Really enjoyed the HA theatrical performance with the amazing fire dancers.

I had a great time spending it with the fun crew and captain. My partner is not fond of cheese, and when we requested a cheeseless hamburger, they kindly prepared it separately, which we really appreciated. I would love to participate again. We were lucky to see dolphins, turtles, and even whales!

クルーやキャプテン楽しい皆さんと一緒に
過ごせ楽しかったです。
パートナーがチーズ苦手でハンバーガーチーズ抜きを依頼していたら、ちゃーんと個別にしてくまさったり、そんな配慮も嬉しかったです。
また、参加したいです。
イルカに亀にクジラに運よく見れました〜

So fun! very professional and organized! Views galore and lunch was yummy!

Guides were great, tour was amazing! Would definitely recommend this activity!