Hawaii
The weather was perfect, and I was moved by all the scenery. I was told that if things went well, I might see a whale, but I didn't get my hopes up. However, whales appeared! They jumped several times, which was also moving. The passengers on the boat cheered loudly. And then, the sunset—absolutely stunning. I recorded videos of the whales and the sunset. Even after returning home, it was amazing!
One slight disappointment was that although they mentioned light snacks, there were only some snack foods in paper cups. The rest was just conversation... This was our fault, but I was disappointed that I couldn't understand the crew's fun talk. Because of these two points, I couldn't say it was "the best!" I apologize for that.
That said, it was a series of moving experiences. I am grateful.
天候に恵まれすべての景色に感動。
うまくいけば鯨を見れるかも!と言われていたが、期待しないでいました。
が、鯨出没。何度もジャンプしてくれました。これまた感動。船上では乗客が大歓声。
そして、サンセット。 これまた最高。
鯨・サンセット 動画で撮影しましたよ。
帰宅後見ても、最高!!
ちょいと残念なのが、軽食とあるが紙コップの中にスナック菓子があるだけ。
あとは会話が・・・
これは我々のせいですが、クルーの楽しそうなトークが理解出来ず残念。
この2点があった為『最高でした!』が押せませんでした。申し訳ありません。
とは言え、感動の連続。感謝しております。
Our driver, Judy, was cautious and humerous. She made our trip up and down Haleakala crater so enjoyable. The sunset was beautiful and the dinner was surprisingly good. Definitely worth every penny!
This was my eighth time on the Big Island of Hawaii, and the helicopter tour allowed me to see the entire island, leading to new discoveries!
今回で8回目のハワイ島でしたが、ヘリツアーによりハワイ島全容を観ることができて新しい発見がありました!
Dear Yokky,
Thank you for sharing your experience with us.
We are very pleased to hear that your eighth visit to the Big Island of Hawaii was blessed with good weather and that you enjoyed the helicopter tour. Landing at the waterfall is also one of our recommended options. Thank you for sharing the wonderful photos that capture the essence of the Big Island.
We look forward to serving you again.
VELTRA Customer Service
yokky様
この度は体験談をご投稿いただきありがとうございます。
8回目のハワイ島もお天気に恵まれ、ヘリコプター遊覧をお楽しみいただけたとのこと、大変うれしく思います。
滝への着陸も弊社おすすめのオプションとなっております。
今のハワイ島が感じられる素敵なお写真もご投稿いただきありがとうございます。
またのご利用をお待ちしております。
VELTRAカスタマーサービス
I was thrilled to see the Milky Way for the first time in 40 years. The environment for stargazing was meticulously arranged with telescopes, reclining chairs for viewing, warm clothing, and explanations of the night sky, allowing for a comfortable experience. I would like to visit again in a different season to see different stars.
40年ぶりに見た天の川に感激しました。
2遠鏡、仰向けで見るためのチェアー、防寒具、星空の解説等、星を見るための環境を微に入り細に入り整えてあり、快適に星を鑑賞することができました。
季節を変えて、違う星を見るため再訪したいと思います。
Please come back anytime to see the stars in Maui. The planets you can see vary by season, so next time you can see Saturn starting in June. Jupiter is also highly recommended.
またいつでもマウイの星を見に来てください。季節によって見れる惑星も異なるので次回は6月から見れる土星。木星もお勧めになります。
Great show for the whole family. Would highly recommend it.
It was a great experience. One of the best that we have attended.
The weather hadn't been very good until the day before, but we were blessed with great weather on the day itself, so I didn't experience any seasickness without taking any medication. We saw several whales in the distance, including their tails, backs, and spouts. Just when I thought that was all we would see, there was suddenly a series of breaches right in front of us! It was incredibly powerful, and all the passengers were very excited.
It was a satisfying whale watching experience.
前日まで天気があまり良くなかったのですが、
当日は天気に恵まれたので、薬など飲まなくても船酔いはなかったです。
くじらは、遠くで何頭も見れました。尾びれ、背中、潮吹きも。
こんなもんかな?って思っていたら、突然目の前での連続ブリーチング!!
すごい迫力で、乗客みんな大興奮でした。
満足できた、ホエールウオッチグでした。
staff were great, boat not over crowded, facilities & service was terrific
I realized last year that I had never done a sunset cruise while in Hawaii on past trips. After booking one for the first time last year it will always be on the list of things to do, whales or not. It is so beautiful and peaceful.
We had a great ferry ride to Lanai’i and a fun day on the island.
Unfortunately, I couldn't see them, but I was happy to meet a pod of dolphins. The guide was really nice and would let us know as soon as he spotted something!
The boat was comfortable, pleasant, and fun!
残念ながら見れませんでしたが、イルカの群れに会えてうれしかったです。
ガイドさんは何か見えるとすぐ教えてくれたり、すごくいい人でした!
船も快適で、気持ちよく、楽しかったです!
It was a nice day, and although it felt a bit cold in the water since it was February, once I got in the sea, it was fine. The ocean was beautiful, and a sea turtle came close to me. The barbecue was delicious, and it was a fun time. On the way back, the car had the heating on, and there were bath towels laid out on the seats, making it comfortable.
天気も良い日、2月だったので水が少し冷たく感じたけど一度海に入ってしまえば大丈夫でした。海もきれいでウミガメから近くに来てくれ、バーベキューも美味しく楽しいひと時でした。帰りの車は暖房が付いていて、座席にはバスタオルがひいてあり快適でした。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We are glad to hear that you enjoyed the sea turtles and the freshly grilled BBQ. After coming out of the water, it can be a bit chilly, so we make adjustments with bath towels and air conditioning in the vehicle to help keep you warm. We are relieved to hear that you found it comfortable. We all look forward to welcoming you back again.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ウミガメ、そして焼きたてのBBQも楽しんでいただけたようで嬉しく思います。海から上がった後は肌寒いこともございますので、帰りのお車ではバスタオルと空調の調整で少しでも温まっていただけるように工夫させていただいております。快適だったとおっしゃっていただき安心いたしました。またのお越しをスタッフ一同心よりお待ち申し上げております。
Jay was our guide and he couldn't have been more awesome. He's a local and a bit of a botanist so he was very knowledgeable and truly happy to take us on the tour. The kayak to the hike was fairly easy for two inexperienced kayakers as we were flowing down stream. The hike was fairly easy for non-experienced hikers. We went during the rainy season so it was very muddy, so it was a bit slick in spots, but that's part of what made it fun. The waterfall was astounding. So tall and powerful. Well worth the hike to see it's beauty. The lunch provided was enjoyable. The kayak trip back was a bit of a challenge as you're going upstream, but once you hit a nice flow, it becomes much easier. I would definitely recommend this excursion to anyone visiting the island looking for a little adventure!
Aloha Staci,
Glad you enjoyed your recent paddle and hike on our Wailua River Sacred/Secret Falls tours.
Jay is a local boy who has proudly been sharing the beauty of Kaua'i with friends, locals and visitors alike; he "walks the talk".
You're description of the tour is great. The more mud...translates for a more forceful waterfall.
Thanks for taking the time to share with us and others your experience.
Keep paddling and hiking.
A hui hou,
Micco
Head Guide
I participated with my mother in her 60s. On the day of the event, it was quite windy. I had experienced parasailing a few times before, and there were moments that felt like the brief lift you get on a roller coaster. I think on a calm day, it would just feel like floating peacefully.
I have a fear of heights, but parasailing doesn’t scare me. It is high up, but strangely, when you see the ocean below, you hardly feel the height, and more than that, the sensation of the sky, sea, and wind is just wonderful.
I tend to get seasick, but both my mother and I were fine. My mother, who was a bit scared, did scream a little when we were swept by the wind, but in the end, she said it was worth it and felt great!
For those who are hesitant and feeling a bit scared, I really encourage you to try it! The feeling of being close to the sky is amazing.
60代の母と参加しました。
当日は風が強く、パラセーリングは何度か経験したことがありましたが、ジェットコースターの一瞬お尻が浮く感じ?のような瞬間が度々ありました。風のない日ならきっとおだやかに浮いているだけだと思います。
私は高所恐怖症ですがパラセーリングは怖くないです。高いところなんでしょうけど、不思議と下が海だとほとんど高さも感じないし、それ以上に空と海と風の気持ち良さが最高です。
船酔いしやすいですが、私も母も大丈夫でした。
怖がっていた母も、風に流された時は多少叫んでましたが、結果はやって良かった!気持ちよかったと言ってました。
ちょっと怖いなと迷ってる方も、ぜひ体験してみて欲しいです!空に近くなる感じが最高です。
This is my second time, and it was still a lot of fun. Although I got a bit seasick due to the weather, it's also a good travel memory. Thank you!
今回2回目ですが、やっぱり楽しかったです。
多少天気の関係もあって船酔いもしたけど、それもいい旅行の思い出ですありがとうございます
It was a vast and sacred place, a movie filming location, and horseback riding with wonderful scenery was the best. The horse was smart and seemed experienced, so I could trust it completely without giving too many instructions; it was such a lovely horse. Just one thing… after two hours of riding, my backside started to hurt.
広大かつ神聖な場所、映画のロケ地、素晴らしい景色での乗馬最高でした。利口な馬で、あまり指示しなくても慣れた感じで、全て委ねて大丈夫なくらい、可愛らしい馬でした。ただ一つだけ…2時間の乗馬は、お尻が痛くなりました
We participated as a family!
It was our first whale watching experience!
The weather was nice, and we saw whales several times!
The kids were thrilled and had a great time!
家族で参加しました!
初のホエールウォッチングでした!
天気も良くクジラも何回か見えました!
子供も大喜びで楽しかったです!
Thank you very much for joining our cruise. We are very pleased to hear that everyone enjoyed whale watching. Please do come back with your family. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
皆様でクジラの観測をお楽しみ頂けました様で大変嬉しく思います。
是非また、ご家族でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
We participated as a family with members in their teens, twenties, forties, and seventies. The buffet before the show, including the hula dance experience, was a lot of fun. The dinner lasted about an hour, and there was a wide variety of desserts, so we left feeling full. The first drink included a stylish Mai Tai cocktail, and the second drink was $10. Everyone enjoyed the show together. If I could wish for something, it would be that there were a few more songs that the younger ones know to make it perfect. I was also happy that they were willing to take photos with us after the show. It became a wonderful memory.
10代、20代、40代、70代の家族で参加しました。
ショーの前のビュッフェの時、フラダンス体験等。こちらがかなり楽しかったです。
1時間ほどのディナーですが、デザートも豊富でお腹いっぱいになりました。
飲み物は最初の一杯はマイタイのお洒落なカクテルが含まれ、2杯目からは10ドルでした。
ショーも皆で楽しめました。
欲を言うならば…若い子たちが知ってる音楽ももう少しあれば完璧だなぁと思いました。
終わった後の写真撮影も快く応じてくれて嬉しかったです。
とてもいい思い出になりました。
Our guide was very knowledgeable and friendly, and clearly had the same passion for astronomy we did. He took fantastic romantic photos with the galaxy in the background, while explaining what it is we were looking at. It felt like being on another planet up on Mauna Kea! Would definitely recommend, it’s an unforgettable experience.
I think it would have been better if this person, who resembles Brother Tom and is overly cheerful, hadn’t been there. I don’t want anyone else to feel the same way, so I’m posting this.
Before boarding the boat, we were excessively warned by the guide. “There will definitely be someone who gets seasick! If you take motion sickness medication for the first time, you’ll definitely fall asleep! Be careful! So, if you’re worried, please buy a motion sickness band!” In the end, even I, who usually gets seasick, didn’t feel sick, and no one around me seemed to be affected either. In fact, the boat didn’t rock much, and the distance was quite short. (Some people had already bought motion sickness bands.)
While walking on the sandbar, the guide was still cheerful, but before we started snorkeling, he said, “If you’re not confident in swimming, don’t do it! It suddenly gets deep! There will definitely be someone who comes back traumatized! Even if you wear a wetsuit, you won’t float! It’s not safe!” In the end, there was no one like that, and when we put on the wetsuits later, we didn’t sink at all. I think it would be impossible for someone who truly cannot swim, but if you can swim 25 meters, you should be fine even without the technique to float in that situation. (We could see the snorkeling happening right next to us.)
Because of that explanation and the sudden demand for a decision, we were worried and decided not to go, and other couples also seemed to be quite worried and opted out. I can swim about 50 meters normally and have snorkeling experience, but the explanation gave a very scary impression, so I backed out… I think there are many people at this level.
I fully understand that the sea can be dangerous, and I think it’s necessary to communicate that. However, it’s strange to suddenly switch from being cheerful to repeatedly making statements that create a dangerous image and then asking for immediate decisions.
I came to this conclusion after hearing the explanation from the female guide on the neighboring boat (on the same tour). She provided a completely different explanation from the male guide, conveying the dangers while also giving clear criteria for what one could handle. Above all, she didn’t force immediate decisions, saying, “First, try on the wetsuit, practice, and then decide.” She also said, “If you get to the point where it gets deep and you feel uncomfortable, it’s easy! You can just turn around and walk back.” It was truly a reassuring explanation, and we could have verified it in practice.
Not everyone is like you (the male guide) and is always in the sea; I think it’s normal for someone to be snorkeling for the first time. Of course, the final decision is the individual’s responsibility, but I believe it’s the tour guide’s role to understand that there are first-timers and to provide thorough explanations while being supportive. Saying “don’t do it because it’s dangerous” is something even an amateur can do.
ブラザートムに似ている、調子の良いガイド…この人さえいなければ良かったかなと思います。皆さんに同じ思いしてほしくないので、投稿します。
船に載る前に、ガイドにやたら脅されます。「船酔いは必ずする人いるから!初めて酔い止め飲むと必ず寝ちゃうから!きをつけてー、だから、心配な人は酔い止めバンド買ってくださいねー。」→→結局、酔いやすい私も酔わず、周りも1人も酔ってる様子はなし。実際、揺れも少なく距離もかなり短い…。(酔い止めバンドを買っちゃってる人もいたし)
そして、サンドバーを歩いてるときは相変わらず明るく調子良いのに、シュノーケル始める前に「泳ぎに自信ない人はやめてよ!いきなり深くなるからね!必ずトラウマなって帰る人いるから!ウェットスーツきても浮かないから!安心じゃないから!」
→→結局、そんな人はいなかったし、あとでウエットスーツ来たら、まず沈まない。ホントにまっっったく泳げない人は無理だと思うが、その場で浮く技術なくても、25m泳げる人なら問題ないです。(シュノーケリングはすぐ隣でやってたので、様子が見れます)」
その説明と急な判断を求められたせいで、僕らは心配で辞めたし、他のカップルもけっこう心配な人はやめてた。僕は50mぐらい普通に泳げますし、シュノーケリングの経験もありましたが、説明がとても怖いイメージを受けて、やめました…このレベルの人はごまんといると思います。
海が危険な事は重々承知しており、そのことを伝えるのは必要な事だと思います。しかし、散々明るく調子良いくせに、急に危ないイメージの発言を連発して、すぐその場で判断させるのは、おかしいと思います。
このような結論に至ったのは、隣の船(同じツアー)の女性ガイドの同説明をあとで聞いたからです。その女性ガイドは、男性ガイドとは全く違う説明をして、危ないことも伝えつつ、これくらい出来れば平気ですとしっかりと判断材料もくれてた。なにより、その場ですぐに判断させず、「まずはウエットスーツを来てみて、練習して、そのあと判断してみてー」と言ってくれてた。さらに「深くなるところの手前まで行って、ダメだって思ったら簡単!その場でクルッと回って歩いて帰ってきていいから」とも言ってくれてて、本当に安心できる説明で、実際の検証も出来ただろう。
皆があなた(男性ガイド)のように、いつも海にいるわけではなく、初めてのシュノーケリングが普通だと思います。勿論最終判断は自己責任ですが、初めての人がいることを理解してしっかりと寄り添って説明するのがツアーガイドの役目だと思いました。危険だから辞めてって言うのは、ある意味素人でも出来ます。
This is a tour of Captain Bruce's Paradise Sea. We sincerely apologize for the unpleasant experience caused by our guide's inappropriate attitude and remarks, despite your choice of our tour among many optional tours. As you pointed out, it is our mission to ensure that even first-time participants can safely and confidently enjoy the snorkeling activity. We strongly recognize that providing explanations that cause anxiety to our participants is absolutely unacceptable. Moving forward, we will strive daily to ensure that such incidents do not occur again, by providing explanations from the perspective of each customer and offering compassionate support. Lastly, we sincerely appreciate you taking the time to share your valuable feedback with us.
キャプテンブルース天国の海ツアーです。この度は数あるオプショナルツアーの中から当社ツアーをお選びいただいたにも関わらず弊社ガイドの不適切な態度そして発言によって不快な思いにさせてしまいましたことを心より深くお詫び申し上げます。シュノーケリングの説明に関しましては、ご指摘いただきました通り初めての方にも安全にそして安心してアクティビティを体験してもらうことが私たちの使命ですので、ご参加の皆様に不安を与えてしまう内容の説明をするということは決してあってはならないことであると強く認識致しております。今後二度とこのようなことが起こらないよう、お客様一人一人の立場に立った説明、そして心に寄り添う対応を徹底するように日々心がけて参ります。
最後になりますが、大切なお時間をいただき貴重なご意見をお届けいただきましたことを心より感謝申し上げます。
We participated as a couple. My husband is a good swimmer and has experience with kayaking, but I can't swim and was a beginner with kayaking, so I was very scared at first. However, the guide kindly taught us in Japanese, which made me feel at ease. When I paddled on the left side, my body tilted to the left, and I capsized three times. For some reason, I ended up falling into the sea alone, which was actually quite funny. For snorkeling, they lent us a boogie board, so it was easy and enjoyable. There were plenty of fish, and even though I can't swim, I had a great time. My husband has poor eyesight, so he bought prescription swimming goggles in Japan and borrowed a snorkel from the guide to enjoy himself. There are no shower facilities. We changed at the restroom on the first floor of the Sheraton before heading home. The meeting point is a bit hard to find. While there were some inconveniences, the positives far outweighed them, and we were very satisfied.
夫婦で参加しました。主人は泳ぎも得意ですし、カヤックもやったことがありましたが、私は泳げませんし、カヤック初心者で最初はとても怖かったです。でも、ガイドさんが日本語で丁寧に教えてくださったので安心しました。カヤックは私が左側を漕ぐときに体が左側に傾くようで3回も転覆してしまいました。なぜか私1人が海に落ちてしまったこともありそれが、それがまた面白かったです。シュノーケリングはビートバンを貸してくださったので楽々でした。お魚もたくさんいて泳げない私でも十分楽しめました。主人は視力が弱いので、日本で度付の水泳用ゴーグルを購入していき、現地でガイドさんからスノーケルを借りて楽しんでいました。シャワーを浴びるところはありません。シェラトン1階のお手洗いをお借りして着替えて帰りました。待ち合わせ場所はわかりにくいです。不便なこともありますが、良かったことの方が大きくて大満足でした。
Whales don't come out of the water with a big splash like in the anime. You might see a tail fin like in the pictures on the site, but in reality, it's smaller and not very impressive. However, I think kids will enjoy it, and being on the boat feels nice, so it's worth going at least once. I recommend it over the sandbar.
クジラってアニメみたいに、ザブーーーンと海面からは出てこないんです。サイトの写真にあるような尾びれは出ますが、実物は小さく迫力はないです。でもお子さまは喜ぶとは思うし、船は気持ちいいので、1回は行っても損はしない。サンドバーより、おすすめ。
Thank you very much for joining our cruise. There are times when active whales show off impressive jumps, so please come back to search for such whales again. All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
アクティブなクジラが豪快なジャンプを見せてくれる事もございますので、ぜひまたそんなクジラを探しにらしてください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
Our driver( Larry ) was funny, entertaining and informative, which he blends together that got the crowd laughing, intrigued and bouncing questions back. He was prompt, professional and made the tour. The bus was comfortable and when the pickup changed not by the company but by the city Veltra contacted us by phone, after trying to reach us by email to make sure we didn’t miss our pickup, so 5 stars all around.
It had been a while since I last visited Hawaii, and this time I went on a trip with my son to enjoy some marine sports. We decided to challenge ourselves with surfing first. I was a bit nervous because I heard the instructor would be a foreigner, but he spoke Japanese fluently (laughs). Since we chose a two-person lesson, it was just my son and me. The private lesson was a lot of fun, and the photos arrived quickly. Thank you very much!
久しぶりハワイで初サーフィン
今回は息子と2人旅でマリンスポーツを楽しもうとまず
サーフィンに挑戦しました
初めてサーフィンでインストラクターは外人さんと聞いてたのでドキドキしてましたが日本語ペラペラでした(笑)
2人レッスンを選んだので息子と2人
プライベートレッスンでとても楽しかったです
写真もすぐ届きました
ありがとうございました
“Doc” was our guide and we had a great time kayaking and hiking to the sacred falls. It’s an all day trip so plan for it and it’s not for people who can’t handle the long bike and kayaking. Prepare to get muddy! Definitely unforgettable!
Aloha Ik,
It is nice to have a "Doc" in the crowd when you are hiking to the Sacred/Secret Falls.
We are blessed to have Doc lead our Wailua River paddle and hike tour as he juggles other commitments in life.
Thanks for reminding folks that there will be mud. We are fond of saying, "embrace the mud"! More mud ...the stronger the falls is.
Thanks for you kind words and 5 star review and for making it possible for us all to share the beauty of Kaua'i with others.
A hui hou,
Micco
Head Guide.
You might be asking yourself if a sunset Cruise is worth it. I asked myself the same thing. I went with my wife and some family and had a great time. The staff are super friendly and helpful. The food was really good and had lots of options. The shows were very entertaining and some where quite funny thanks to the performers. Then the sunset was great. We went on a Wednesday and it was not many people. Felt almost like we had the entire ship to ourselves. Super fun experience overall.
The guide was very friendly and entertaining! The jungle tour was quite bumpy, and I hit my head hard. Haha, it might be tough for those who get motion sickness... It was a tour packed with activities! I want to visit Kualoa Ranch again, and next time I’d like to try the ATV tour at the same ranch!
ガイドさんがすごくフレンドリーで面白かったです!
ジャングルツアーは揺れがすごいので頭を強打しました。笑 乗り物酔いある人は辛いかもです…
ボリューム満点のツアーでした!
またクアロア牧場に行きたいし、次は同じ牧場の、バギーツアーなどにも参加してみたいです!
During my previous horseback riding experience in Australia, I was able to feel the horses' light gallops, but this time it was only a slow walk, which was a bit disappointing. However, riding while looking at the ocean was pleasant with the nice breeze.
以前オーストラリアで乗馬した際は、
馬の軽めのダッシュ等も体感できましたが今回のものではパカラパカラ程度の馬の徒歩しかなくものたりませんでした。
しかし海を見ながらの乗馬は風が気持ち良かったです。
We were the only three people on board during our reserved time slot. We enjoyed VIP treatment. The weather was great, and the view from above was amazing.
予約した時間帯は,私達3人だけで出航でした。
VIP 扱いを堪能です。
天気も良く、上空からの眺めは最高でした。
I usually spend time at the hotel by checking in my suitcase until it's time to check in, but I decided to book this service because I could stop by Ala Moana and then get a ride to the hotel afterward.
The transfer from the airport to Ala Moana was smooth, and at the lounge, I was able to change and freshen up my makeup. It was really helpful to finish my first round of shopping and then get a ride to the hotel.
Even if I bought bulky items like sneakers at Ala Moana, I could just put them in my suitcase and have them sent to the hotel, so I was able to shop without worry.
I think I will use this service again next time.
いつもチェックインまでの時間にホテルでスーツケースを預けて時間を潰すかんじだったのですが
アラモアナに立ち寄れて、その後もホテルまで送迎してもらえるとのことだったのでこちらを申し込みました。
空港から、アラモアナまでもスムーズで、
ラウンジでは着替えたり化粧直ししたりでき、
まず1回目の買い物を済ませてホテルまで送ってもらえるのは助かりました。
アラモアナではスニーカーなどかさばる物を買ってしまっても、
スーツケースに入れてホテルまで送迎で行けるので気にせず買い物もできました。
次も利用すると思います。