All Reviews for Family & Accessible Travel

Yoshi is amazing! He is very thoughtful and came prepared. I went to Haleakala for sunset and then went for stargazing. He is very knowledgeable and explained a lot about stars to us using laser & telescope. He gave us donut, tea, blanket, gloves, jacket, and candy. It was amazing!!! He is very kind and friendly. I definitely recommended him to everyone.

Ps: Thank you, Yoshi!

Our tour guide Dreu started our 12 hours together by telling us to set our expectations low. It was scheduled to be a rainy day but this is not what anyone wants to hear at the start of a long day you’ve paid hundreds per person to enjoy. The tour made all the promised stops. The coffee farm was interesting and everyone in our group enjoyed the hot box lunch. The bakery stop was too short considering how busy it was but everyone did have time to purchase something. The time in Volcano National Park was mostly whiteout due to rain. You could not see much during the first 2 hours there but the lava tube was great. I would warn others it is a steep incline on slippery steps to view it. Dreu is full of information but he did not share in an organized way. Hid commentary was scattered and jumped around making it hard to follow. Dinner was at Lava Rock Cafe and was average. They seemed short staff so very slow to get served. Dreu did great job anticipating our needs for bathroom breaks and provided motion sickness chews, rain gear, snacks, and drinks. He was not mindful of those with back or neck problems when he drove fast over speed bumps on the park yelling “hold on in the back!” I feel bad for anyone in our group with these problems as the van bounced and jarred us around each time he did this. The best part of the trip was last hour in park when we were able to do the twilight volcano viewing to see the red lava glow. Due to clouds we did not get to do stargazing and tour ended an hour early. Overall everyone in group was disappointed with this tour because of how dependent it is on the weather. If you get a day with rain or clouds, you will feel cheated out of most of what you signed up to see.

Everything was awesome !!! The staff, the activities , the environment , live music. No complaints at all.
Loved it. Thank you !!!!

The staff were so friendly and helpful! The band is also very talented and made our time during the boat ride even more enjoyable! We added the banana boat and bumper tube and it was well worth it! Snorkeling was our favorite and we would definitely go again. The sandbar was so beautiful and so enjoyable! 10/10 recommend!!

Very friendly crew and overall a good experience. Just a bit too crowded in the boat especially while we are still in a pandemic.
The boat was clean overall and great music played on our way there and way back. Lunch was fresh and nice. Overall a good experience with the ability to choose what you wanna do. Kayaking was fun and other options to paddle board or snorkel. No sea life since the coral reefs are dead unfortunately.

My family and I had the best experience. From the moment we stepped onto the boat, the crew was very attentive, friendly, and funny. They provided a great overview of the day activities and what we needed. They checked on us frequently and even provided a little history lesson on the nearby islands. We took about 1 hr boat ride over to Lanai. Once at Lanai, it was a 7 minute walk to the beach. The beach was amazing!!! We did some snorkeling, a short nature walk, and had some time to chill at the beach. The BBQ LUNCH was delicious! The boat ride back we enjoyed 2 cocktails and ice cream. The crew exceeded our expectations. I would definitely do this again! I felt like VIP. Book it! You won’t regret it

The COVID-19 measures were such that only the staff were wearing masks outdoors, but since online reservations were required and there was likely a limit on the number of visitors, the park was not too crowded, naturally avoiding the three Cs (closed spaces, crowded places, close-contact settings). Alcohol disinfectant gel was installed throughout the park, and it was available for use whenever needed. The food court had tables spaced apart, which was reassuring, and I enjoyed a delicious American-style lunch at Naked Dog with self-service ketchup, mustard, and relish (chopped pickles).

For the main event, the Dolphin Encounter, my 9-year-old son participated alone while I filmed from outside the enclosure. He had no trouble with English, so it wasn't necessary, but a kind Japanese-American staff member offered to provide translation if needed, so I believe those who are anxious about their English can participate without any issues. Commemorative photos with the dolphins were available for purchase in two sets of four photos, with one photo costing $35, and for $65, you could get two large prints, two small prints, and all the digital data included. The ticket I purchased included one photo ($35 value), so I paid the additional $30 to get the package that included all the data. It turned out that I needed to have received a photo coupon at the entrance, which I hadn't, and I was told to go get it. However, the aforementioned kind staff member said, "Don't worry, I'll go get it," and promptly returned from the entrance with the coupon, which was a great help. I hope that kind staff member continues to work there for the benefit of future Japanese tourists visiting Sea Life Park.

I entered the giant birdcage with no expectations, but feeding the colorful birds turned out to be unexpectedly fun. The staff gave me handmade feeding sticks, and when I held the stick horizontally, the birds, accustomed to people, would hop on to eat. Even someone like me, who isn't particularly fond of birds, found it so enjoyable that bird lovers might not want to leave.

コロナ対策は、屋外では係の方々しかマスクはしていませんでしたがオンラインでの事前予約が必要で恐らく人数制限がある為園内はそれほど混んでおらず自然と三密は避けられていました。園内のいたる所にアルコール除菌ジェルが設置してあり気になった時には随時使えました。園内のフードコートはテーブル同士が離れており安心でしたし、naked dogにセルフサービスのケチャップ、マスタード、レリッシュ(刻みピクルス)をのせザ・アメリカンな美味しいランチをいただきました。

メインイベントのドルフィンエンカウンターは9歳の息子1人で参加し親は柵の外でビデオを撮っていました。息子は英語に不自由しなかった為不要でしたが日系人の親切な男性の係の方が必要ならば通訳をと申し出て下さいましたので、英語に不安のある方でも問題なく参加できると思います。イルカとの記念写真は2カット計4枚が購入可能で、1枚だけだと$35、$65払うとプリント大2小2枚+データが全て含まれたパッケージでした。今回購入したチケットには写真1枚($35相当)分が含まれていたので、差額分$30を払ってデータも全部含まれるパッケージを購入しました。その際どうやら入園時に入口で写真クーポンとやらをもらっていなければならなかったそうなのですがもらっておらず取りに行ってと言われましたが、前述の親切な日系係員の方が『Don't worry I'll go get it』と颯爽と園内を入口まで戻ってクーポンを取ってきて下さり大変助かりました。今後シーライフパークを訪れる日本人観光客の為にもあの親切な係の方が長く働き続けてくれる事を祈ります。

全然期待していないで入った、巨大な鳥籠内でカラフルな鳥に餌をあげたのが予想外に楽しかったです。手作りの餌棒を係の方がくれ、その棒を横にして持つと人に慣れた鳥が飛び乗って餌を食べに来ます。特に鳥好きではない私でもあんなに楽しかったので鳥好きの方は出られなくなるかもしれません。

The guides were awesome and extremely personable. They were sure that all the participants were comfortable with the process. They cheered us on and made sure we have a great time. The waterfalls are on private land that you would never otherwise get to experience. While the idea of rappelling may sound crazy, with the help of the guides, anyone can enjoy this adventure. Definitely a highlight to our trip! When we are back on the island, we’ll do it again!

Just a great show. Loved how it was about the entire pacific island triangle heritage. Definitely worth the money for the VIP.

Wonderful family affair
Just wish they had guest interaction not just couples

Absolutely breathtaking beautiful clear water. The live band and crew were amazing. The tide was very low so we were not able to do much snorkeling here, although we did see a few different varieties of fish. This was mostly a place to enjoy the water, views, and have some beverages in the sun. A must see when visiting Oahu.

So much value. We all enjoyed this experience so much. For one price, you get to do so many activities that warrant the same price on their own. The crew and entertainment were excellent. My kids asked to come back before they even got off the boat. Mahalo!

Dylan and Mack were very hospitable and entertaining. They showed they were knowledgeable and experienced. My family of four (two teenagers) had a great time. Check in was fast and easy. I would definately recommend!

Husband my 3 year old and i had a great time best experience ever 100% recommended

This was an amazing trip and we had a wonderful guide Jo-jo who was super knowledgeable about all aspects of hawaii cultural, history, plants, food, birds etc...The bus was nice and air conditioned and the time stopping off at each location was just right. An 11 hour day is a long day but it didn't feel like it because we were so loving every step of the trip and jojo's stories and support was great!

Best Catamaran experience we have ever had and a bonus to swim with the turtles! The crew was amazing! Friendly, helpful and fun! The views while sailing were spectacular! Hands down a bucket list experience!

It was an overall great time. You get to see marine life that you wouldn’t get to normally see on a regular snorkel trip. The shipwreck is fantastic and such a great experience. Definitely recommend if you have younger kids.

This was wonderful and we enjoyed it very much! The staff was friendly, the music was light and fun, and the atmosphere was very relaxed.

The transportation to and from the place makes it such a smoother process! Everyone on the crew were really amazing and sweet! We had so much fun and it's definitely something everyone should do if it's their first time visiting. The only thing is that they don't have towels, so bring your own! Otherwise it was such a fun experience for the family!

My family had an awesome time on this tour with our guides Ryan and Cousin Giggles! They made sure all drivers felt comfortable behind the wheel of their ATV and made safety a priority. The trails were fun with a great waterfall stop at the end. Only a few people actually got in the water. My husband did and said the rocks were very slick and water very cold but he would jump in again. It rained that morning but the trails were still very dusty in places and there were also large mud puddles. Take clothes and shoes you don’t mind getting bright red dirt on. My teens stated this was one of their favorite activities.

Great tour and very informative. Loved the history lesson and the rangers stories. Beautiful memorial.

This activity is for those who like to treated like a VIP. From arrival to departure, you feel like a special guest. This boat is enormous. 4 floors of dining & entertainment. The views from the 4th floor walk around area can’t be beat. The food is good and the drinks are outstanding. If you get cold easily, bring a light jacket. The dining area is air conditioned. Supposedly, you can see the Hawaiian Village fireworks on Friday nights. A great way to get some fantastic photos and memories.

I have attended luau's on two other islands and they were significantly better than this one. The food was subpar and did not include some traditional items I've seen at other luaus like poi. They do have an open bar with limited selections like Mai Tai and Blue Hawaii and local beers. There was no real imu ceremony and you could not view the pig being cooked in the ground like in others. The show was OK but more of a theatrical play centered around a storyline with little about Hawaiian history. We also did the train ride which was also just OK. You see some orchards and a few animals like pigs, cows, and horses. I would not recommend this luau to a friend. We were very disappointed overall.

It was wonderful! Although the day wasn’t the warmest, the experience was well worth it…beautiful location. Must see!?The crew was very helpful, the activities were fun, and glad we had a meal because after being in the sun - playing and sun bathing, it hit the spot ! Thank you for the great memories. Hope to do it again when we return to Oahu!

Our family had the best time on this trip. The captain and crew were helpful, informative and very friendly. We saw turtles, dolphins and the snorkeling was great. The sea caves were very memorable We would recommend this tour to our friends and family.

Best tour on the island Marcus was extremely knowledgeable and knew every question we had about the island. Would highly recommend!!

This tour surpassed all my expectations. We went out with Captain Sean and Jamie. They were fun and kept the energy and excitement levels high while making sure everyone on our boat's needs was met. This tour is not for the faint of heart! The wave swells can be huge! There's a lot of up and down but when the boat stops for pictures that are when you may get seasick. If that's a problem for you take something or wear acupuncture wrist bands. Our family of 4 wore the wrist bands and 3 of us had no problems. My teen son however ended up vomiting over the side of the boat during the last 1.5 hours of our tour right after the lunch stop. The staff were super helpful, washed off the boat, and gave him ginger chews and sprite. Within a few minutes, he was able to continue on and enjoy the end of the tour. The snorkeling was not off the beach as described on the website due to high winds and waves but they were able to find an area near the coral where our group could get in the sea to snorkel. You had to climb down the ladder in the back of the boat and the water was about 20 feet deep. Again, this is not for weak swimmers. They did provide fins, floats, and anything else you needed to feel safe but made it clear that if you were not a good swimmer, you should stay in the boat. I stayed in the boat while the other 3 strong swimmers got in the water. The staff made a point of throwing out food into the water to bring the fish to the boat so even I got to see some of the most colorful fish I've ever seen in real life up close due to the water being crystal clear and saw a sea turtle. The best part of it all was going into the sea caves! I can't even describe how awesome it was and the staff took the time to take pictures of all the parties in the cave. I would highly recommend this tour!

Shaun our Tour Guide for The Hawaii 5 0 experience wad fantastic, pick up from our Waikiki Hotel was perfect and on time, the air conditioning vehicle was very clean and spacious. Straight away Shaun explained the day ahead and what to expect and this what was we were hoping for and more.
Within minutes we were at the first view point where Danno used to sit and contemplate live and Shaun wad mire than happy to take photos and to get the best shots. Driving around Shaun would also explain facts about Hawaii and not just 5 0 which was very interesting and helpful. Again the visit to the house was perfect and fantastic to be sat in the chairs having our photos taken just perfect. I would certainly recommend this tour outstandingly brilliant

While I understand there is no guarantee to see and experience manta rays feeding on plankton, I was extremely disappointed with this experience, the crew did not provide a good experience for all. There were a lot of people on this adventure (more than what I felt should be) and as result, the crew had to use three different boards to accommodate everyone. As a result the board with most of the lights, it attracted the manta rays, leaving the others without. The other two did not attract any. I feel the crew should have maneuvered the other two boards or people on those boards to the larger board area so that they could experience the Mantra Ray feeding. I was also very disappointed that there were no lights at the bottom pointing upward. On other manta ray snorkels I joined, when there are lights from the top and from the bottom many more manta rays appear and feed.
The crew also did not provide insights and interesting facts on the Mantra Rays, at least I didn’t hear anything.
The one nice thing I enjoyed about this trip was that the experience allowed me to enjoy nighttime boating.

It was just a normal ferry ride from Maui to Lanai that took about a 45 minute ride each way. The boat was not full so it was nice that you had some room to not have to sit next to someone. Though there was a line I didn't worry because there were plenty of seats. If you prefer not to be under the sun then sit inside otherwise if you want to feel the breeze and get some sun then sit upstairs.