All Reviews for Family & Accessible Travel

Long sleeves are a must!! And a mask too...!!
I was laughing so hard with my nose covered in dust.
Driving a four-wheeler without an international license felt like a scene from a movie with six vehicles lined up.
The guide was kind and pleasant.
At Kualoa Ranch, it was okay to add activities based on the time we had, but the popular zip line sells out quickly.

長袖必須！！マスクも・・・！！
砂埃で鼻の下真っ黒で大笑いでした。
国際免許なしで4輪バギーの運転。6台連なり映画のワンシーンのようでした。
ガイドさんも優しくて感じよかったです。
クアロア牧場での滞在時間を見てアクティビティを追加もOKでしたが、人気のジップラインはsold outが早いです。

The morning pickup location was in front of the Twin Fin Hotel, so I walked from my accommodation. A large bus labeled "Kualoa Ranch" arrived, and most of the participants were from overseas. Once we arrived, there was a tour guide for Japanese participants, which was great. The buggy experience was guided entirely in English, so I couldn't understand what was being said, but I felt reassured because I could watch instructional videos in Japanese. The accelerator is quite heavy, so you need to press it firmly to move forward. I am 148 cm tall, and unfortunately, the seatbelt was tight, and I couldn't reach the pedals to drive, which was disappointing, but overall it was a very enjoyable tour. I had prepared myself after reading other people's reviews, but I was surprised at how dirty we got. I recommend that women bring cleansing wipes and moisturizing cream! Also, it was very cold on the bus ride there.

朝のピックアップ場所はツインフィンホテルの前だったので、宿泊先から歩いて行きました。
大きなバスでクアロアランチとかかれた送迎車がきて、ほとんどが海外の参加者でした。
現地についてから、日本人参加者には、園内案内。日本語のガイドさんがいてくださったので良かったです。バギー体験は全て英語のガイドなので、何を言ってるかわかりませんでしたが、操作については日本語動画を見れるので安心できます。アクセルの踏み込みが重たいので、思い切り踏まないと進まないです。私は身長が148センチなのですが、シートベルとがかたく、足が届かず運転できなかったのが残念でしたが、総じてとっても楽しいツアーでした。他の方の口コミを見て覚悟はしてましたが、びっくりするくらい汚れます。女性は、クレンジングシートと保湿クリームを所持されることをおすすめします！あとは、行きのバスの中ぎとても寒かったです。

The ATVs zoom you through this gorgeous open field. Gorgeous grounds to explore and a great day.

My family was mesmerized by the port holes! Great sights from the safety of the boat!

Great day buzzing through the forests on the ranch! Lots of dirt!

There was a live performance on the boat, which was enjoyable. During snorkeling, I was able to see many fish even in shallow areas, which was delightful. Since I had been in the water for a long time, it was cold on the way back on the boat, so I think it would be good to spend some free time in the sun.

船の中でもLive演奏があり楽しめました。シュノーケリングは足がつくところでもたくさんの魚を見られて満喫です。ずっと海に入っていたので帰りの船の中が寒かったので日に当たりながら自由時間を過ごされるとよいと思います。

Susan was fabulous. She was so knowledgeable about the island and great with our kids (ages 5 and 7). She told us history of the island and suggestions on things to do during our stay. When our kids were getting tired and a bit cranky, she went out and got them water and popsicles. This tour was the highlight of our trip!

Unfortunately, the sandbar didn't appear.
But the sea was very beautiful, and the activities were fun. The live band on the way there and back was really great.
I want to challenge myself to see the sandbar again someday.

サンドバーは残念ながら現れませんでした。
でもとても海がキレイでアクティビティも楽しかったです。行き帰りの生バンドもめちゃくちゃよかった。
またいつかサンドバーを見にチャレンジしたいです。

We celebrated our 50th wedding anniversary with our entire family in Maui and this was one of the first activities we all participated in. We have a 12-year-old down syndrome granddaughter who loved the Polynesian dancing and actually stood up and danced with the dancer on board. It was such a dear Experience to observe. The wonderful gentleman on the guitar played a very special song for my husband and myself by Rod Stewart called…..Have I told you lately. Even though it was very windy we had a great experience!

We had the most amazing experience!! We brought our daughter to Hawaii for her high school graduation and she loved this tour. We had the best tour guides ever!! And we would do it over and over again if we lived here. Just make sure you bring comfy clothes, comfy shoes you really don’t mind getting wet/dirty, and females you will get your face super dirty and wet…so make sure you at least bring a little extra face wash/sunscreen.
Thank you very much and Mahalo from Los Angeles California.

We had such a great time on this snorkeling trip! It was very planned, the crew was polite, accommodating and very friendly and the lunch was delicious. Our whole experience was incredibly enjoyable. Word of advice to the future participants- listen carefully to the instructions before snorkeling and you’ll see a lot under the water. We saw many fish and a turtle. It was amazing!

It’s advisable to have a wetsuit because it can get cold. However, I only brought cash, as I didn’t have a credit card, and I was in trouble because I couldn’t pay the parking fee. Fortunately, a Japanese female staff member from the cruise helped me promptly. In the end, we solved the problem by linking my son’s mobile phone to a credit card. Thank you very much. The snorkeling at Molokini was wonderful, with many beautiful fish to see, and the hamburger was exquisite. It was a relief to have a Japanese person there.

過去の体験談にさむいのでウェットスーツあったほうがよい、ただし現金10ドルとあったので、クレジットカードはもっていかず、現金だけもっていったので　駐車料金がはらえずこまっていたら　クルーズのスタッフが日本人女性でてきぱきと対応してくれました、結局息子の携帯電話でクレジットカードとひもずけ　問題解決しました、ありがとうございました。モロキニ島シュノーケリングはきれいな魚たちがたくさんみることができすばらしいものでした、ハンバーガーも絶品　日本人がいてたすかりました

Our helicopter tour was the highlight of the trip so far. What a way to see the whole island of Kauai. Our pilot Robert was great. We saw everything. I was amazed at how safe I felt. Would definitely recommend not skipping this!

There was something for everyone in our group of 11 people (ranging in ages from 3 to 68). Lunch was tasty, the crew was great, and everyone found things to enjoy. Booking was easy and the area is beautiful. We even saw a sea turtle swimming with us!! We definitely recommend this for other families.

I used the service from the airport to the hotel.
There was a staff member at the airport arrival gate who helped me find the bus stop, checked me in, and provided the transfer.
The staff member's uniform was easy to recognize, which was great.
I was pleased that the transfer went smoothly without any issues.

空港からホテルまで利用しました。
空港到着口にスタッフの方がいてバス乗り場を教えていただき受付して送迎してもらいました。
スタッフの方のユニフォームがわかりやすくて良かったです。
問題なくスムーズに送迎していただいて良かったです。

There was someone at the counter who spoke Japanese, so I was able to board without any worries. There are benches at the bus waiting area as well. The bus was large enough for the number of people, which made it comfortable even with mixed passengers.

カウンターに日本語が話せる人もいらしたので不安なく乗車できました。バス待ちの場所にはベンチもあります。また人数に対して大きなバスで混載でも余裕があり良かったです。

The hamburger I had for lunch was amazing! I wasn't expecting much, but it was overwhelmingly better than the burgers around here!

ランチに出るハンバーガー最高でした！
期待してなかったけど、その辺のハンバーガーより圧倒的に美味しかった！

I visited Hanauma Bay for the first time this time. Before making a reservation, I considered going on my own instead of a tour, but I was glad I chose to book a tour.

First of all, Hanauma Bay is reservation-only and very popular, so securing an entry reservation is quite difficult. Additionally, the parking lot is extremely crowded upon arrival, and the guidance is complicated, so if you don't have a decent understanding of English, you might struggle. There are also announcements regarding precautions before entry, but everything is in English, and there is no Japanese guidance, so it can be challenging to understand the content if you're not familiar with English.

By booking a tour, I was able to secure an entry reservation without any issues, and the transportation from the hotel to the site, along with Japanese interpretation and explanations, made the process much smoother. Thanks to the tour allocation, I was able to enter without unnecessary waiting time compared to general visitors.

The snorkeling itself was also very easy because the guides were very experienced and explained everything clearly. (For example, they advised me to unlock my smartphone in advance if I wanted to take photos.) While swimming, there was a guide swimming at the front, and another guide watching carefully from behind. They kept an eye out for participants who seemed to be struggling and would lead us to areas with plenty of fish, so I felt safe participating.

On the day I went, there was some wind and slightly higher waves, so the water was a bit murky, and the visibility didn't seem very high, but I think that's just due to the weather and sea conditions. Even in those conditions, it was enjoyable, so I believe it’s worth going. Even if you don't swim, Hanauma Bay is beautiful just to look at.

In my personal opinion, during the transportation from the hotel to the site, we passed through local areas that are not typically visited on trips, and the local guide provided detailed explanations, allowing me to learn about a side of Hawaii that is not just the tourist spots, which made me happy.

If anyone is considering booking a tour, I would highly recommend it.

今回初めてハナウマ湾を訪れました。
予約前はツアーではなく自力で行くことも検討していましたが、ツアーを申込んで正解でした。
まず、ハナウマ湾は予約制かつとても人気なので入場予約を取ることがそもそも難しいです。
さらに到着後の駐車場は非常に混雑しており、案内も複雑なので英語をそれなりに理解してないと手こずるかと思います。
また入場前に注意事項等の案内がありますがすべて英語で日本語案内などはありませんので、ここも英語に慣れている方でないと内容理解が難しいです。
ツアーを申込むと入場予約を確実に取ることが出来、ホテルから現地までの送迎、日本語での通訳・説明、また入場する際もツアー枠？のおかげか一般の方よりもかなりスムーズに無駄な待ち時間もなく入ることが出来ました。

またシュノーケル自体もガイドの方たちが非常に慣れていて、分かりやすく説明してくださるのでとてもやりやすかったです。
（例えば、スマホを持っていって撮影したいなら事前にロック解除をしといた方がいいですよ、など細かくアドバイスを下さいました）
泳いでる最中も先頭で泳ぐガイドさんの他に後ろできちんと見守ってくださるガイドさんがいらっしゃいます。辛そうにしてる参加者などがいないかしっかり見ていてくださり、魚がたくさんいる場所に手を引いて連れて行ってくれたりしますので安心して参加できます。

私が行った日は風があり波が少し高い日だったので海の中も少し濁っていて、透明度はあまり高くないように感じましたが、それは天候や海の状態なので仕方ないことだと思います。
そんな状態でも楽しかったので行く価値はあると思います。また泳がなくてもハナウマ湾は見てるだけでも美しい海です。

個人的な意見にはなりますが、ホテルから現地までの送迎の際、旅行ではあまり行かないローカルエリアなどを通るのですが、現地ガイドさんがここも細かく説明してくださって観光地としてのハワイではないハワイを知ることが出来たので嬉しかったです。

もしツアー申込みを検討されてる方がいらっしゃればおすすめしたいと思います。

Before departure, I was informed that there was a 90% chance of encountering them and a 60% chance of getting close, but I was truly moved when I was able to get so close that it felt like I was about to bump into a manta ray.

出発前、出会える確率９０％、近くに来る確率６０％と案内されていましたが、なんとマンタにぶつかりそうなぐらい近くもできてくれて感動しました。

It was my first time sea kayaking, but thanks to the staff's care, I had a great time. The snack during the break was freshly cut pineapple, which was perfect for recharging my energy on the way back. This time, I was tandem with my wife, but I think I can go solo next time. It depends on the weather, but I believe it's a fun activity.

初めてのシーカヤックでしたが、スタッフのケアのおかげて、とても楽しめました。
休憩のスナックが切りたてのパイナップル
帰りのエネルギー充填バッチリでした
今回は、妻とタンデムでしたが、次回はシングルで行けそうです。
天候次第なところがあるとおもいますが、楽しいアクティビティだと思います。

A great place for small kids and adults due to shallow water. Good side excursions included with the price such as canoeing, paddle boarding, and snorkeling, but there's some waiting time for canoeing and paddle boarding due to limited availability.

We have got a wonderfull time. The two guides Eddie and his workmate are very nice, funny, helpfull and make us feel safe. Thanks for a good time. 8 Ziplines are so amazing.

Parasailing itself was very enjoyable! The view of Hawaii from 150 meters was amazing! However, since there were about 12 people on the shared boat and 6 groups took turns flying, we had to wait on a rather rocky boat due to the strong winds that day. As a result, there were some people who got seasick during the wait. So, motion sickness medication is a must!

パラセーリング自体はとても楽しかったです！
150mから見るハワイの景色は素晴らしかったです！
ただ、12人程度の乗合船で6組が順番に飛ぶため、風が強い日だったこともあり結構揺れる船で待機することになります。 なので途中で船酔いしてしまっていた方がいました。なので酔い止めは必須です！

Due to the price, I was debating whether to purchase this excursion for a family of four. I bit the bullet and purchased it; let me tell you, my experiences from the beginning to the end of the trip, it was magical. Just the drive to the location was a joy in itself, engulfed with the "aw" moment, witnessing the green mountains to the curvy roads. As we arrived at the boating dock, the instruction instructed us to check in near the deli Shop under the red umbrella. We were greeted by smiles and they quickly got us onto the boat after signing the waivers. The boat ride to Kaneohe Bay was worth it-the purchase included a simple breakfast (donuts, orange Juice, and water), live music (please tip the band), and the scenery was heavenly. The best part of this excursion was seeing my family enjoying every moment in the clear water, snorkeling, kayaking, and paddle boarding. The staffs were friendly educating us about the sea animals when we were snorkeling.

Overall, one of the best experiences ever. I would definitely do this again if I were to be in Oahu.

I was guided by Yamachan to Haleakalā. There were three groups with seven people in total: one group from Canada and two groups from Japan. Thanks to the clear guidance in both Japanese and English, I was able to enjoy the experience with peace of mind.

Considering the crowds this time, we skipped Krispy Kreme Doughnuts and headed straight to Haleakalā. First, we stopped by a supermarket and purchased the recommended ahi poke from Yamachan. It was the most delicious ahi poke I’ve ever had! The coffee-flavored Maui cookies I bought at the same supermarket are also highly recommended. I wish I had bought more as souvenirs!

After that, to prevent altitude sickness, we ascended gradually by car. I felt the most dizziness and headache at the 1000m mark, but I had no issues at 2000m and 3000m. The summit was very cold, with a perceived temperature of around 0°C. They provided coats, gloves, and warm tea. I was wearing a hoodie, sweatpants, and a light down jacket, but it was too cold to stay for long, so I recommend preparing warm clothing, including Heattech.

The sea of clouds and the sunset were truly beautiful. The view from the prime spot was a real luxury. I couldn't see the last moment due to the flow of clouds, but I was very satisfied.

The starry sky was so breathtaking that it almost brought me to tears. Thanks to Yamachan's extensive expertise and the specialized telescope I had never seen before, I was able to learn and enjoy more than at a planetarium.

They also took many wonderful photos.

This was a tour that I would definitely want to join again when I visit Maui. Thank you very much.

Just make sure to prepare for the cold...!

ハレアカラ山を山ちゃんさんにに案内して貰いました。3組7人、1組はカナダから、2組は日本からの参加でした。日本語と英語での分かりやすいガイドで終始安心して楽しむことができました。

今回は混雑を考慮しクリスピークリームドーナツは寄らず、そのままハレアカラに向かいました。まずはスーパーに寄って、山ちゃんさんオススメのアヒポキを購入しました。いままでで1番美味しいアヒポキでした！同じスーパーで購入したマウイクッキーのコーヒー味もオススメです✨たくさん買ってお土産にすればよかったくらいでした。

その後、高山病を考慮して車で少しずつ登ってくださいました。1000m地点が1番目眩と頭痛を感じましたが、2000m、3000mは問題なく進むことができました。山頂は体感温度0℃程度でとても寒かったです。コートと手袋、暖かいお茶を用意してくださりました。パーカー、スウェットパンツ、ライトダウンを着用しておりましたが長時間滞在できない寒さだったため、ヒートテックを含めた防寒対策の準備をおすすめします。

足元に広がる雲海、サンセットは本当に美しかったです。特等席でみる景色は本当に贅沢でした。最後の瞬間は雲の流れで見ることが叶いませんでしたが大満足です。

こぼれんばかりの星空には涙が出そうなほど感動しました。山ちゃんさんの豊富な専門と、見たこともない専門的な望遠鏡のお陰で、プラネタリウム以上に学びながら楽しむことができました。

素敵な写真もたくさんおさめてくださりました。

またマウイ島に訪れる際は是非参加したいとと思えるツアーでした。ありがとうございました。

とにかく防寒対策を...！

This was a great, relaxing sailing along the ko’olina coast. The drinks and snacks were surprisingly really good. We have 3 children (15, 12, and 9) and they all had a good time. There are some amazing views and the vibe is very laid-back. One of the crew-members (Ali) was awesome with my 15 year old who is really interested in going to school in Hawaii. She took time to share her personal experiences with her and it was greatly appreciated. The entire crew was great and we really enjoyed this tour.

I was taken care of six years ago as well. This time, I really appreciate you listening to my request for a change in the return location and taking care of my beginner partner. I truly thank you! I want to go again before I turn 70!

6年前にもお世話になりました。
今回も帰りの、場所の変更も聞いてくださり、初心者のパートナーのケアもして頂き、本当に感謝です！70歳になる前にもう一度行きたいです！

It was beautiful to get to see the land and our tour guide was amazing and sweet

I received several emails from Veltra and the operating company informing me of the early morning meeting time, stating "Meet at Honolulu Airport at 5:30." However, the day before, I received a short message saying, "Meet at 5:00!" When I arrived in Honolulu and spoke during the reconfirmation call, I was told it was 5:30, but shortly after, I was told it was 5:00, so I hurriedly called back.

The office was supposed to be available for calls until 14:30, so I planned to confirm at 2:17, but no one answered the phone. With no other options, I decided to leave my hotel in Honolulu at 4:30 to match the earlier meeting time. I thought it was different from the voucher I received, but in the end, it seemed that 5:30 was fine. I suspect there was a typo in the short message, but I wish they had confirmed before sending it. It was very frustrating.

As for the Kauai Island tour, the driver and guide's fun personality allowed all 12 participants to have a great time throughout. Both the sightseeing and lunch exceeded my expectations. We were the only Japanese couple, but there was an international atmosphere with participants from various places. I highly recommend this tour if you're going to Kauai Island!

何度かベルトラさんや催行会社からメールをもらって、早朝の集合時間などのお知らせがあり「5:30にホノルル空港集合」と知らされていたのに、前日になってショートメッセージで、「5:00集合」とのメッセージが！
ホノルルに到着してすぐにリコンファメーションの電話で話した時にも5:30集合と言われたのに、そのあと少しして5:00集合と言われ、慌てて電話しました。
オフィスは14:30まで電話対応OKと書かれていたので、2:17に慌てて確認の電話をしようと思ったら、電話に誰も出なくて、どうしようもないので念のため早めの集合に合わせて、ホノルルのホテルを4時半に出ました。
もらったバウチャーと違うなとは思ってましたが、結論としては、5:30でよかったみたいでした。
多分ショートメッセージにタイプし間違えたのだと思いますが、ちゃんと確認してから送って欲しかったです。
とても困りました。
カウアイ島観光は、ドライバー兼ガイドさんの楽しい人柄に、終始12人の参加者は楽しい時間を過ごすことができました。
観光も、お昼ご飯も、期待以上に満足できました。
日本人は私たち夫婦だけでしたが、色々なところから集まったインターナショナルな雰囲気でした。
カウアイ島へ行くならこのツアーがおすすめです♪

This was our family’s first trip to Hawaii and we had an amazing time!! This was the perfect event to close out our stay here!! AMAZING!