All Reviews for Family & Accessible Travel

This was our family’s first trip to Hawaii and we had an amazing time!! This was the perfect event to close out our stay here!! AMAZING!

It exceeded my expectations. I participated in two activities, snorkeling and kayaking, in the morning and afternoon. During the bus ride, the driver provided fun explanations and conversations, making the journey enjoyable without getting bored (the driver was incredibly funny and friendly). They were busy giving us sightseeing information, pointing out things to the right and left.

However, there was one issue: at the snorkeling site, the tour description stated that "life jackets are available for free," but I was told that this was not included in the tour price. Even when I mentioned it was written on the voucher, they insisted it was different. Originally, it would have been $10, but since we came on the tour bus, they said it would be $7. There were only my husband and me as Japanese participants; the others were foreigners, and since no one else seemed to say anything, I wondered if they had booked through a different company.

A Japanese staff member was in charge and kindly said, "I'm Japanese, so please let me know if you need anything," which felt a bit strange. I was left wondering if what was written on Veltra was incorrect or if there was a communication issue... It left me feeling uncomfortable.

As for the snorkeling itself, I was able to see turtles and various fish, which was enjoyable. For lunch, I had garlic shrimp from the snorkeling side, and they were huge and delicious! However, there were many chickens running around nearby, and as someone who isn't fond of them, I couldn't fully enjoy my meal. The chickens seemed accustomed to humans and appeared from all over.

The afternoon activity was kayaking, which I had never done before, but I had a lot of fun. At a break during the morning, we stopped by a macadamia nut shop that had Kona coffee, which I couldn't find even in Waikiki. I tasted it and bought some immediately. We also briefly stopped at a place selling fresh fruit in Ziploc bags, where everyone was buying and eating papayas.

Aside from the issue with the life jackets, it was a very enjoyable tour.

期待していた以上の内容でした。
午前と午後のアクティビティ、計２つ、スノーケリングとカヤックに参加しました。
バスで移動する間もドライバーさんの楽しい説明と会話で、飽きることなく楽しめました（すごい面白くてフレンドリーなドライバーさんでした）。
右に左に忙しいくらい、観光案内してくれました。
ただひとつ、スノーケリングのところで、ツアー説明には「ライフジャケットは無料で貸し出しします」と書いてあったのに、ツアー代金にそれは含まれていない、と言われ、バウチャーに書いてあると言っても違うと言われ、本来なら10ドルのところ、ツアーバスで来てるから7ドルでOKと言われました。
日本人の参加者は私たち夫婦だけで、他は外国人で、他の人は特に何も言ってなかったので、申し込んだ会社が違うのかなと思いましたが…。
日本人の人が担当で、「私は日本人なので、何かあれば言ってください」とフレンドリーに声かけてきたのですご、なんだかね、って感じでした。
ベルトラに書かれていることが間違っていたのか、あるいは、連絡がうまく伝わっていないのか…不快な気持ちになりました。
スノーケリング自体は、タートルも見られたし魚も色々見られて楽しめました。
スノーケリングの側のガーリックシュリンプをお昼に食べましたが、すごく大きいシュリンプで美味しかったです！
ただ、そばには鶏がたくさん走り回っていて、苦手な私は食事を楽しむことはできませんでしたが。
鶏は人間に慣れているのか、あちこちから神出鬼没でした。
午後のアクティビティはカヤック、初めてでしたがとても楽しめました。
午前中途中の休憩で寄ったマカデミアナッツのお店にはワイキキで探してもなかったコナコーヒーをまぶしたのがあり、味見して、即購入しました。
途中で、ジップロックに入ったフレッシュフルーツを売ってるところにもちょっとだけ立ち寄ってくれ、みなさん、パパイヤを買って食べてました。
ライフジャケットの件を除いては、とても楽しめたツアーでした。

Great crew. They did underestimate the difficulty of the kayaking in the ocean to the snorkeling beach. Very tough for some in my group. Otherwise great day. Food OK.

It was disappointing that some facilities were closed, but there was a staff member who spoke Japanese and was very kind in assisting us. I had a great time feeding and touching the dolphins; it was a very enjoyable experience. Next time, I would like to participate in a tour to swim with the dolphins when my grandchild is older.

一部施設がクローズだったのが残念でしたが、現地スタッフで日本語が出来る方がいて大変親切に対応して頂きました。
イルカに餌をあげたり触ることも出来、大変楽しい経験が出来ました。
今度は孫も大きくなったらイルカと一緒に泳ぐツアーに参加したいと思います。

Yoshi was very knowledgeable and friendly. My girlfriend and I had an awesome time. Thank you so much!

At first, I thought the price was high, but my first horseback riding experience was very enjoyable. Sota from Veltra and the horseback riding staff provided thorough explanations, and I believe the value exceeded the cost. Thank you for the wonderful memories.

最初は金額が高くて、どうかな？と思いましたが、
初めての乗馬でとても楽しく、ベルトラのそうたさんも乗馬スタッフの方々も丁寧に説明して頂き、
料金の値は超えてると思います。楽しい思い出をありがとうございました。

It's an activity in shallow water, so you can enjoy it without any worries. On the banana boat, I had to use all my leg and arm strength to avoid being thrown off, and I ended up with a bit of muscle soreness. I guess I'm not used to exercising. The fish were incredibly cute!

浅瀬でのアクティビティなので、不安無く楽しめます。
バナナボートは振り落とされない様に、脚力、腕力全開で、少し筋肉痛になった。日頃の運動不足だね。
お魚が最高に可愛かったよーーー

The scenery of this mountain is something you can't see in Japan. It's one of a kind! I highly recommend it. This time I was on a Raptor, but I think I prefer the single-rider buggy from last time.

この山の景色は、日本では見ることできません。
唯一無二！　お勧めだよ。
今回はラプターだったけど、どちらかと言うと前回の一人乗りのバギーが好みかな。

Went with a few friends & we had a good time! The music was great, crew was friendly & helpful, & we enjoyed the floating lounge. I wish inner tubes would have been provided to float in the water, but not a huge deal. Overall, would recommend!

This is our second time going to the Fern Grotto and it was just as beautiful and amazing as the first time we went 9 years ago. We booked online and it was very easy. We got to the check in site and they handed us a ticket with our name already on it and asked us to turn it in when we boarded. Right on time, they asked us to head down to the dock and board our river boat. Everyone that we encountered had a big smile and a kind word for us. They gave us a brief safety talk and we were off! Our guide going out there was very knowledgeable and talked to us about the history of the island. When we reached the Fern Grotto, they sang for us some beautiful songs and then we hiked a little way up to the grotto. We took lots of pictures and then made our way back! We were treated to some songs and beautiful hula dancing on the way back. The young lady on the microphone was so much fun! She was a jokester, and she had a beautiful singing voice. The ladies doing the hula dancing were just so beautiful to watch and you can tell they love what they do. Overall, it was a lot of fun and I highly recommend. I do recommend booking online as it will save you some time when you get there. Thank you for a wonderful experience!

This was my first time to Hawaii and I took my son and out of all of our excursions this was by far the best one hands-down! Each and everyone of the crew members were so friendly and helpful and made you feel as if you were at home on their tour boat and the music was a great touch. We have never snorkeled or used a paddle board before and this adventure allowed the most beautiful perfect safe spot for our first time. I have never been in water that beautiful and if you were nervous at all some of the crew even stays in the water with you in all the areas at all times. Just book this tour you will not regret it! Thank you for providing my son and I priceless memories that we will cherish forever.

The afternoon on the Kaneohe Sandbar was amazing!! There were so many choices of things to do : kayaking, paddle boarding, snorkeling, sunning on the floating deck, or playing volleyball. The reef was filled with beautiful fish and the sand underfoot was smooth and soft. The crew was organized and efficient with each member per for their job effectively. But the icing on the cake was the live entertainment from two very talented musicians who played and sang as we rode out and back to the sandbar. It’s an adventure that I will book again when I return to the island!

Beautiful venue, dancing, music, and storytelling. All the performers were very talented. We enjoyed the show - it was a great way to spend our last evening in Kauai.

Awesome crew! This was an amazing and fun experience for my family.

My husband and I had a wonderful time on this excursion! The pilot was very friendly and told us all about what we were looking at. The ride was smooth and the views were unreal!

EVERYTHING WAS PERFECT!
Great weather, Hawaii vibes, crew/staff was friendly, helpful, funny, and made us feel right a home.
Great experience for families. The water is not too deep for children. Maybe, above the knee.

There weren't many shuttle services that corresponded with domestic flight arrival times, but I applied here because I was informed they could accommodate me.

My flight arrived late, but there was a Japanese staff member waiting at the baggage claim, and I appreciate the smooth guidance I received. (I apologize if I kept others waiting.)

Since it's a shared ride, we will stop at a few places before heading to Waikiki, but I think there won't be any issues as long as you keep that in mind.

国内線の到着時刻に対応している送迎がなかなかなかったのですが、こちらは対応いただけるということで申込させていただきました。

飛行機到着が遅れてしまいましたが、バゲージクレーンでも日本人スタッフの方が待っていてくださり、スムーズに誘導していただき、感謝しております。(他の方をお待たせしていたらすみません)

乗り合いなので、何ヶ所か寄った上でワイキキに向かいますが、その点だけ注意していただければ問題ないと思います。

It was a great time the entertainment and food excellent

Highly recommended, we really enjoyed the river cruise the view was beautiful and loved the walk to the cave

It is a memorable day for us, we went to Arizona memorial, bowfin submarine in the morning, we had lunch at the hangers, then visited the battleship. We don’t need to worry about the tickets, shuttle and lunch, all have been arranged well, we have enough time to visit everywhere we like, I highly recommend the trip.

The Polynesian show is very impressive，all the staff on board are nice, because of the weather we didn’t saw the beautiful sunset, but we saw the rainbow. we did not like food, anyhow it is a nice journey !

I went parasailing for the first time.
The view of Hawaii was absolutely amazing!!

If you are prone to motion sickness, taking anti-nausea medication is a must!

初めてパラセーリングをしました。
ハワイの景色を一望できてとても最高でした！！

乗り物酔いするかたは酔い止め薬必須です！

We did our tour with doors on. Great fun! Vince was our helicopter pilot and was great. Lots of great history, beautiful scenery, and good luck with prefect weather.

First of all, we passed Hanauma Bay and stopped at the Lanai Lookout, which was an unexpected bonus that I wouldn't have ever seen, being on a work trip with a very brief window to go out on a Sunday. I'm very grateful to him for a joyful trip, the extra stop (thank you!!!!!), and the information he shared en route to Hanauma Bay, about where different creatures may be seen, areas of the bay, types of fish, and even local characters (yes, fish). One of the fish characters (I think a Humuhumu? but I could be wrong) was described as a chihuahua who will pester you if you cross paths, LOL! The bay is simply some of the most beautiful water and fish I've ever snorkeled in the company of. Just incredible. 11/10. Thank you for an amazing experience.

We did the clear bottom kayak and snorkeling.
The weather on the north shore can be a little unpredictable, so keep that in mind. Steve gave us a quick lesson and we were on our way.
My wife and I had a great time, and would recommend this to anyone looking to get in the water and see some sea turtles!

I was picked up on time and went from the Dole Plantation to the town of Haleiwa. After getting a brief explanation of the town, we split into groups, and I joined the beach horseback riding plan. Although the explanation was in English, the guide was very helpful, so there were no issues. The horseback riding lasted well over 70 minutes, and the beauty of the coastline was beyond words. On the way back to Haleiwa, we ordered lunch, the garlic shrimp combo, by phone to reduce wait time. I was also able to do some shopping at Patagonia!

時間どおりにお迎えに来てもらってドールプランテーションからハレイワの町へ
ひととおり町を説明してもらった後　散策組と分かれて海辺乗馬プランに。
英語の説明だけどガイドさんがちゃんと教えてくれて問題無し。
70分をゆうに上回る乗馬　海岸の綺麗さは言うまでも有りません。
終わってハレイワに戻る間にランチ　ガーリックシュリンプコンボを電話注文してくれて待ち時間短縮。
patagoniaでお買い物も出来ました！

We had the best time with the Wahine Charters crew. They were very kind and welcoming! 10/10 recommend!

The Napali coast boat tour was definitely worth our time and money. The 5-hour or so tour was filled with constant activities, with experienced captain and the crew. The 20-or-so person boat was comfortable with the front-facing seats and a clean bathroom. It was also newly cleaned and painted. The captain also maneuvered through the caves and shore with experience, providing good opportunities for the pictures. The tour also provided an ample time for a snorkeling towards the end. It was definitely something we would recommend.

The helicopter flight was great - one of the best so far.
The staff was professional, and the facilities were new and clean. They gave us the phone harness and the wind breaker (which was essential).
The pilot - Steve - was experienced and guided through the entire flight giving us confidence.
The fly around the volcano was the most amazing of all.
The doors-off does present windy conditions on top of already windy (in addition to the lift from blades). So if you are on the edge seats, be ready to enjoy the ride with strong winds hitting your body and the face.

Since I didn't check the tide, the water was about waist-deep. I recommend that those who go check the tide schedule, including high and low tides. I have no regrets as my goal was to enter the sea.

満ち引きを見てなかった為、腰くらいまで水がありました。行かれる人は潮の満ち引き、大潮小潮などを調べての参加をお勧めいたします。
自分は海に入る事が目的だった為、後悔はありません。