All Reviews for Family & Accessible Travel

I use this every year when staying in Hawaii. Since my children are still small, it's very convenient and helpful to go directly from the hotel.

毎年ハワイ滞在の際に利用しています。子供がまだ小さいので、ホテルから直行なので非常に楽で助かります。

My husband and I took the ATV tour between rain storms last week. I think that made it extra special because of all the water we drove through. Our tour guides were very friendly and knowledgeable. They kept the tour fun and safe for all. The history behind Kipu Ranch and the many movies and TV shows filmed there was very interesting. The waterfall was very nice even though the pool below was muddy from all of the recent rain. I would highly recommend this tour. Even in our early 70's, we easily drove even the roughest terrain in the very comfortable and save Kawasaki ATVs!

I participated in this tour with my parents in November 2025. On the same day, there was an American couple who joined us, and our guide, Mr. Yamauchi, provided thorough explanations in both English and Japanese. He shared various sightseeing information about Maui, and we visited some recommended restaurants during our stay afterward. The views and the food were both very delicious, and we were quite satisfied. It was helpful to hear so much information!

We stopped at a supermarket to buy dinner, and the poke there was incredibly tasty. I definitely recommend purchasing it as Mr. Yamauchi suggested. You won't be disappointed.

And then there was Haleakalā. I was completely overwhelmed by the breathtaking nature. From above the clouds, overlooking all of Maui, I was enveloped in emotion as I watched the beautiful sunset, the island gradually fading into twilight, and the sparkling lights of the town. Unfortunately, the starry sky was obscured by thin clouds, so I couldn't see it clearly, but I did get to look at various planets through an impressive telescope. I could see Saturn quite well.

I have an iPhone 11, and its camera isn't very good, but Mr. Yamauchi took photos with his high-performance phone and shared them with me via AirDrop. He took many other pictures as well, allowing us to capture wonderful family memories. I was truly happy about that.

On the way back, we got excited talking about Southern music, and he played some Southern music in the car, which made both of my parents very happy. I really appreciated his thoughtfulness. When we talked about hula, he showed us various videos, which made me happy.

Overall, it was a tour with no complaints. I'm glad I participated in the tour. It was a lot of fun, and I was very, very happy to see my parents' joyful faces.

2025年11月にこちらのツアーで両親と三人で参加しました。同日、アメリカ人のカップルが一緒に参加されていましたが、ガイドの山内さんは英語と日本語両方でしっかりとご説明くださいました。マウイ島の観光情報について色々と教えてくださり、翌日以降の滞在でおすすめのレストランに行ったのですが、ヴューもご飯もとても美味しく満足でした。いろんな情報が聞けて助かりました！
途中寄ったスーパーで夕食を購入したのですが、そこのスーパーのPokeがとても美味しかったです。ぜひ山内さんのおすすめ通りに購入してみてください。外れません。
そしてハレアカラ。言わずもがなの自然に圧倒されっぱなしでした。マウイ島を一望できる雲海の上で、美しい夕日とと夕闇に染まりゆく島、そして街の煌びやかな明かりを目にして、じわりと感動に包まれました。星空は残念ながら薄雲がかかって綺麗に見ることはできなかったのですが、いかにも凄そうな望遠鏡でいろんな惑星を見ました。土星もしっかり見えました。
私の携帯はiPhone11でカメラ機能はあまり良くはないのですが、山内さんご自身の高性能の携帯カメラで撮ってくださり、それをAirDropで共有してくださいました。他にも写真をいっぱい撮ってくれて、素敵な家族写真を思い出に残すことができました。ほんとうに嬉しかったです。
帰りにはサザンの話で両親と盛り上がって、車内ではサザンの音楽をかけてくださって、二人ともとても大喜びでした。お気遣いをほんとうにありがとうございました。フラの話をした時には、いろんな動画を見せてくださって、嬉しかったです。
全体として文句のつけどころがないツアーでした。ツアーに参加して良かったです。とても楽しかったですし、両親の喜ぶ顔が見られてとてもとてもうれしかったです。

It was my first time on a boat, and I was very excited to see so many fish. I also loved the photos (keychain) that were taken, and even after returning home, I attached it to my bag and occasionally take a peek at it♪

はじめての船、たくさんのお魚に大興奮でした。撮って頂いた写真（キーホルダー）も気に入って、帰国後もカバンに付けて時折覗き込んでいます♪

The hula dance was very beautiful and relaxed, which eased my mind. The flowing dresses that matched the movements and the graceful fingertips were elegant. The Tahitian dance was powerful and impressive. I really enjoyed the Hawaiian atmosphere. I'm glad I came to see it.

Dancing myself was fun, even though it was just for a short time during the meal. Many people left during the cool time when they took a break for dinner, but since the dance continued until 8 PM, I was happy to see it until the end.

If you're staying at the Hilton Waikoloa Village Hotel, I recommend going to see it.

フラダンスはとても美しくゆったりとしていて心が和らぎました。動きに合わせて流れるようなドレスも、滑らかな指先も優美でした。タヒチアンダンスは迫力があって圧巻でした。ハワイ気分を満喫できました。見に来てよかったです。
自分でダンスをするのは、食事の席で短い時間でしたが楽しかったです。
途中で食事時間を取るクールタイムに帰ってしまう人が大勢いましたが、20時までダンスはあるので最後まで見れて良かったです。
ヒルトンワイコロアビレッジホテルに泊まるなら、見に行く事をお勧めします。

We did the 2 hour UTV tour with a family of four. This was our favorite thing we did. Get a little bit of movie history, a lot of nature, and some light thrills. Ben was our guide and was amazing. He mad the experience so fun and memorable. We had some intermittent rain on our day and it was still amazing. I could not recommend this place more.

On the first night after arriving in Hawaii, of course, when you think of Hawaii, you think of hula dancing. The singer's vocal ability and the dancers' amazing performances were truly moving. Beyond the songs and performances, I was astonished by the quick costume changes and reappearances—this is what Hawaii is all about! After that, I saw an impersonation show featuring Elvis Presley and Michael Jackson. While their appearances were remarkably similar, I was also impressed by both of their singing and dancing abilities. I definitely want to invite friends to join me the next time I visit Hawaii. Thank you!

ハワイに到着した初日の夜、やはりハワイと言えばフラダンス。そのシンガーの歌唱力、ダンサーの素晴らしい踊り！感動しました。これらの歌、演技もさることながら、次々と着替えて再登場する早技に驚き、これぞハワイ！を実感いたしました。そしてその後にそっくりショーとしてのエルヴィス・プレスリー、マイケル・ジャクソン見た目がそっくりと言う点も素晴らしいのですが、両者の歌唱力ダンス力、これにも感動しました。ぜひまたハワイへ訪れた際には友人を誘ってジョイントしたいと思っています。ありがとうございました。

We started boarding at 8:45 and went to get coffee, tea, water, and pineapple banana bread on our own. The banana bread was fluffy and delicious.

After receiving some safety instructions and a brief explanation about whales, we were allowed to go out to any deck from the first to the fourth floor. Since the boat passes by where you can see Diamond Head from Waikiki Beach, we were able to take photos of the beach and Diamond Head from the sea. The air conditioning inside the boat was quite strong, and the deck was windy, so I think it's better to bring a jacket. The boat is large, so we hardly felt any rocking.

Unfortunately, we didn't encounter any marine life that day, and the cruise ended without any sightings. Before disembarking, we received a ticket to participate in whale watching for free again this season.

Since we had no plans for the next day, we called the number listed on the ticket after disembarking and were able to make a reservation for the cruise the following day. They provided assistance in Japanese.

The next day, the wind was even stronger and the waves were slightly higher, but we were able to see a whale spouting just off the coast of Diamond Head. It seemed there were about three whales. The crew moved the boat to follow the direction of the whales, allowing us to see them come to the surface multiple times.

8:45に乗船開始で、コーヒー・紅茶・水、パイナップルバナナブレッドをセルフで取りに行きました。バナナブレッドはふんわりしていておいしかったです。
船での注意事項やクジラに関する簡単な説明を受けた後、1階から4階まで好きなデッキに出ることができます。
ワイキキビーチからダイヤモンドヘッドが見えるところを通るので、海からビーチやダイヤモンドヘッドの写真を撮ることができました。船内はクーラーがかなりきいているのと、デッキは風が強いので、上着を持っていった方が良いと思います。船が大きいので揺れはほとんど感じませんでした。
この日は生き物に全く会うことがなくクルーズは終わってしまいました。
下船の前に今シーズンでもう一度ホエールウォッチングに無料で参加できるチケットを受け取りました。
私たちは次の日の予定が無かったので、下船後にチケットに記載されている電話番号に電話し翌日のクルーズの予約を取ることができました。日本語で対応してくれます。
翌日はさらに風が強くやや波が高かったのですが、ちょうどダイヤモンドヘッドの沖の所でクジラが潮を吹くところを見ることができました。3頭ほどいたようです。クジラの進行方向に合わせて船を移動してくれるので、クジラが海面に来るところを何度も見ることができました。

Every part of this experience was wonderful. The scenery is stunningly beautiful. The staff were extremely friendly, knowledgeable and informative.

The buffet was efficiently organized. During the meal, we were able to enjoy Hawaiian dance as well. The food was delicious.

The show felt like a true American entertainment experience. There were impersonations of Elvis Presley and Michael Jackson, and the surrounding dancers were skilled as well.

ビュッフェも手際良く案内してくれました。
食事中もハワイアンダンスを楽しむ事も出来ました。
料理も美味しかったです。

ショーはアメリカらしいエンターテイメントを感じました。
エルビス・プレスリーやマイケル・ジャクソンのモノマネ？も周りのダンサーも上手です。

It was a large ship 🚢, so I didn't feel any rocking. My friend is prone to seasickness, so they seemed a bit dizzy.

During the first trip, no whales appeared, and we only enjoyed the view of Waikiki Beach.

We received the reboarding tickets just before disembarking, but instead of rebooking on the spot, we had to call the company directly. I asked someone at the hotel who spoke Japanese to make the call for us. The transportation fee was settled by credit card.

During the second trip, we couldn't see any breaching, but we did see the tail and pectoral fins.

According to the guide in the return shuttle, whales come closer to the coast near Maui, so they appear larger.

大きな船🚢なので、揺れは気になりませんでした。友達は船酔いしやすいので、頭がふらふらしたようですが。

1度目は鯨は現れず、ワイキキビーチの景色を楽しんだのみ。

再乗船のチケットを下船間際に船内でもらいましたが、その場で予約し直すのでは無く、会社に直接電話をしないといけませんでした。
ホテルの日本語の話せる人に頼んで、電話してもらいました。
送迎代はクレジットカードで決算。

2度目はブリーチングはさすがに見れませんでしたが、尾ビレや胸ビレは見れました。

帰りの送迎車のガイドさんによると、マウイ島の方が海岸近くに来るので、大きく見えるそうです。

We participated as a family of three, and instructors Chie and Dan provided a lot of thoughtful care, allowing us to enjoy snorkeling safely and comfortably. Thank you very much. It was great to see a sea turtle as well. The wetsuits had good buoyancy, making it easy to enjoy.

家族３人で参加、インストラクターのちえさん、ダンさん、沢山の気配りをして頂き、安心、安全にシュノーケリングを楽しめました。ありがとうございます。ウミガメにも会えて、良かったです。ウエットスーツは浮力があり、楽でした。

We set sail in the rain. I believe the captain did his best to search for whales, but... the weather conditions were poor. There's nothing we can do about that; it was disappointing. Diamond Head and Waikiki Beach were also hazy. However, the wonderful nature of Hawaii is brought by this rain, so I'm grateful. I switched my mindset.

On the way back, I received a ticket for my next trip. The expiration date is until the end of this season, so it feels a bit impossible to use. I would have been really happy if it had been valid until the next season.

雨の中で出航です。キャプテンは一生懸命に鯨を探して下さったと思うのですが。。。
気象条件が悪かったです。これは仕方がないですね、残念でした。そしてダイヤモンドヘッドもワイキキビーチも霞んでいました。でもハワイの素晴らしい自然はこの雨がもたらします、感謝。マインド切り替えました。
帰りに次回乗船チケットいただきました。有効期限は今シーズン終了まででしたので
ちょっと無理かなって感じです。
来シーズンまでの有効期限ならめっちゃ嬉しかったのですが。

I regretted signing up when the yen was at its weakest, but I had an experience that was worth it! Riding the buggy through the greenery and jungle was fun and refreshing. We visited various spots, including filming locations for Jurassic Park and other movies, stopping at photo points along the way.

At the photo points, they shared stories about the myths and legends of Kualoa, but I didn't quite understand it well in English ^^; Afterward, I looked it up online and realized that’s what they were talking about. On the flight back, I watched two Jurassic Park movies ^^

一番円安の時に申し込んでしまい悔しかったけど、それに見合う価値の体験ができました！風を切りながら緑やジャングルの中を走るバギーは楽しく、気持ちよかったです。ジュラシックパークや他の映画の撮影場所とのことで、フォトポイントを挟みながらいろいろ回りました。
フォトポイントでは、クアロアの神話や伝説のお話をしてくださいますが、英語でよくわからなかった^^;
終わってからネットで調べて、そんなこと言ってたと合致しました。
帰りの飛行機でジュラシックパークを2本見ました^^

Thank you for a mountain top experience. We learned about the scenery and the history. Your horses work well behaved and trained. Thank you for the personal tour. You did a great job.

I was deeply moved by the powerful performance, and I didn't experience any neck pain even in the front row. Additionally, I was brought onto the stage and played the drummer to the theme of HAWAII 5-0, creating the best memories.

最前列でも首が痛くなることも全くなく迫力あるパフォーマンスに感動しました。
さらにステージに担ぎ出され、HAWAII5-0のテーマに合わせドラマーを演じ、最高の思い出になりました。

While in Kauai with family we decided to try the Smith Family Fern Grotto River Cruise, which was an awesome choice of entertainment. We love history and learning about places we visit, so we were pleasantly surprised when the beginning of the cruise was a full narration of the interesting history and geography of the Waimea River. The crew led us to the breathtaking Fern Grotto and enhanced the experience with beautiful music. On the way back to the dock we were entertained with music and dancing, which was very fun. The trip ended much too soon! The cost was very reasonable. We would highly recommend this trip!

I set up to have a lei greeting and it was absolutely perfect. They text me to make sure they knew when we landed and were waiting for us when walked out. It was a great way to start the trip!

We had such an amazing experience on our Kaneohe Sandbar tour. The crew from start to finish was friendly and comforting. They made us feel right at home. Loved being able to purchase snacks and drinks on board. The snorkel experience was so intimate and way different than any other that I’ve done in Hawaii. We got one on one tips and knowledge on the sea life we were witnessing. The sandwich was delicious. I brought my two year old on this tour and she loved it and was able to experience a lot for her age group. 10/10!!!!!

I love Cirque du Soleil and have seen it in Las Vegas. This time, the performance in Hawaii was so moving that I want to see it again in Hawaii next time, but at a different location.

シルク・ドゥ・ソレイユが好きで
ラスベガスでも みてました。
今回 ハワイの公演も感動で次回のハワイでも場所をかえてみたいとおもいます。

I have traveled to Hawaii over 20 times, but this is the first time I've been so impressed by an optional tour. I highly recommend that people in their teens, twenties, thirties, and forties participate and experience this emotion. (As you get older, it becomes harder to see due to presbyopia) *I experienced this too.

【Here are some checkpoints】
■ Scenic Points
They will definitely prepare spots that will truly impress everyone. However, it can be quite cold, so at a minimum, heat-tech clothing for both the upper and lower body is essential. If possible, bringing a thermos with warm drinks might be necessary. *Of course, warm tea is provided.
■ Shopping at the Supermarket
Korean seaweed is highly recommended. *Especially the wasabi flavor is the best.
■ Time
It takes quite a long time, including the round trip. The tour guide is fully proficient in both Japanese and English, so I recommend sitting close to the driver's seat for various educational talks.

I have participated in various optional tours, but I truly recommend this one. As someone who has children and grandchildren, I believe this experience will definitely become a wonderful memory.

The cost is on par with golfing in Waikiki, but the level is different.

It was truly a wonderful experience. Thank you very much.

ハワイを20回以上、旅行していますが、
こんなに感銘を受けたオプショナルは初めてです。
是非、10代、20代、30代、40代の方に参加して、この感動を味わって頂きたいです。
（年齢が過ぎると老眼で見えにくくなります）※私もそうでした

【ここからは、チェックポイント】
■絶景ポイント
　　必ず誰もが本当に感動出来るスポットを用意してもらえます。
　　ただ、やはりかなり寒いです。最低限、上下のヒートテックは必須です。
　　可能であれば水筒持参で温かい水分は必要かもしれません。
　　※もちろん温かいお茶をご用意頂いています
■スーパーマーケットで買い物
　　韓国のりは、おすすめです。※特にワサビ味は最高
■時間
　　結構、往復含め長い時間がかかります。
　　ツアーガイドの方は、日本語／英語がフルスペックなので、
　　色々な勉強になるトークが出来る分、運転席に近い席をお勧めします。

色々なオプショナルに参加していますが、
本当に参加をお勧めします。
子供や孫を持つ一人の人間として、
この体験は必ず素敵な想い出になると思います。

ワイキキのゴルフと同レベルのコストですが、
レベルが違います。

本当に、素敵な体験でした。
有難うございました。

This time, I had a friend who was visiting Hawaii for the first time, and they wanted to try parasailing, so we made a reservation here. Since we had participated in snorkeling from the same location before parasailing, we didn't need transportation, but I wonder if others came by taxi or something? I think having transportation would be helpful. The parasailing was great because the weather was nice. Thank you very much!

今回は初ハワイのお友達が一緒だったので、パラセーリングやってみたいと希望があり、こちらに予約しました。私達はパラセーリングの前に、同じ場所からのシュノーケリングに参加していたため、送迎なしで問題ありませんでしたが、他の方はタクシーとかで来たのでしょうか？送迎があると助かると思います。パラセーリングはお天気も良くて、最高でした。ありがとうございました。

Despite the declaration of a state of emergency and the bad weather, the event went ahead. I inquired via email the day before, and I was very grateful for the prompt response in Japanese.

Due to the rain and wind, and the low water temperature, we got out of the sea after an hour. After that, we enjoyed a pleasant time with live music. The staff were very polite, and we had a great time.

It was a pity that we couldn't see the color of the sea well under the blue sky, but they circled the bay on the way back, so we were able to fully appreciate the atmosphere. Although it was cold and windy, there were many fish in the water, and I was glad to have participated. Thank you very much! 😊

緊急事態宣言が出された中、悪天候でしたが催行されました。前日にメールで問い合わせさせていただきましたが、すぐに日本語でお返事をくださったので大変助かりました。

雨風の中、水温も低かったので1時間で海からあがりました。そのあとは生演奏の音楽の中、心地よく過ごしました。
スタッフの方はとても丁寧で楽しく過ごせました。
青空の下で海の色がよく見えなかったのが残念でしたが、引き上げるときに湾を周回して戻ってくれたので雰囲気は十分に感じ取れました。
雨風が強く肌寒かったですが、水の中はたくさんの魚がいて、参加できて良かったと思いました。
ありがとうございました😊

Eddy was great. Talked with us about the Island. The entire crew took good care of us and made the ride fun. Perfect Day!!

Weather was bad - cold and windy, not something controllable. (Although given such wind and low temperature , it might have been ethical for the tour to cancel itself.) But 1) the bus had all of the boat waiting after the trip for about 30 minutes, 2) there wasn’t a sufficient wind shelter for everyone, meaning old ppl and babies were exposed to cold wind. The lunch was also meh - bbq is an overstatement for hamburger patties and buns. Crew was friendly.

Upon arriving in Hawaii, I always use Roberts Hawaii 🌈 for transportation to the hotel. I've seen various options online like buses and Uber recently, but in the end, I always choose Roberts Hawaii. It's a matter of familiarity and comfort.

ハワイに到着してホテル迄の移動は、いつもロバーツハワイ🌈
バスやUberとか、最近色々ネットで見ますが、結局ロバーツハワイにお願いします。
慣れと言うか、安心ですから。

The weather was great, perfect for getting a tan. We got to see cute dolphins and sea turtles, and the kids were absolutely thrilled. This is definitely a recommended activity in Waikiki!

お天気にも恵まれ日焼け日和でした。可愛いイルカやホヌにも会えて子供達も大喜びでした。ワイキキで絶対におすすめのアクティビティです

I booked a plan that includes round-trip transportation. Since many Japanese participants were also joining, I felt安心して参加できます (at ease to participate).

Once we arrived at the dock, we boarded the boat and took commemorative photos. After that, while enjoying pineapple banana cake and coffee, we were given information about whales (though it was all in English).

Afterward, we went up to the deck to enjoy the scenery. The captain would let us know when a whale was spotted, but unfortunately, we didn't see any this time. Instead, we enjoyed the view of Waikiki and Diamond Head from the boat. It felt just like a sightseeing cruise.

The day we participated was after a day when Honolulu had strong winds and a warning was issued, so the waves were slightly high, and the boat rocked a bit. However, since it wasn't a small boat, it was quite stable. Still, those who are prone to motion sickness should be cautious.

往復送迎付きのプランを申し込みました。日本人の方も多く参加されていたので安心して参加できます。
船着場に着いたら乗船、記念撮影をした後に、パイナップルバナナケーキとコーヒーをいただきながら、最初にクジラに関する情報を教えてくれます。(ただし全て英語です。)
その後デッキに登って景色を楽しむことができます。クジラが見つかると船長が教えてくれるようですが、この時は残念ながら見えず、船から見えるワイキキの景色とダイヤモンドヘッドを見て帰ってきました。まるで遊覧船ですね。
参加した日はホノルルが強風で警報が出た日の後だったので、波が若干高く、多少揺れました。ただ小型船ではないので揺れには強いですが、乗り物酔いしやすい方は注意したほうがいいです。

Truly enjoyable time spent with the Smith family crew.

Our guide was very knowledgable and entertaining. Our experience was well worth the cost. I would highly recommend.