All Reviews for Family & Accessible Travel

The driver's response was very polite. It seems that it's possible to take a regular bus, but in the early morning, this kind of shuttle service is more reassuring.

運転手さんの対応はご丁寧でした。
路線バスでも行けない事は無さそうですが、早朝の場合はこうした送迎サービスの方が安心です。

10/10 recommend. Great staff. Friendly. Great music.

After 20 years? Following the storm and days of heavy rain leading up to it, the morning of the tour was clear, but upon arriving at the site, the clouds looked suspicious. As expected, it rained occasionally during the trek. The path was muddy, and there were signs of fallen trees, but our guide was attentive to safety issues, allowing us to complete the trek safely.

The tour was a mixed group of English speakers and Japanese participants, but with two guides (who also drove), we were able to split into English and Japanese groups, so there were no language issues, and we could enjoy ourselves without worry. At Tantalus Hill, the weather was clear, and we could see from Diamond Head to Pearl Harbor.

Thank you to our guides, Shin and Jason, for a fun tour with great safety considerations.

20年ぶり？のストーム後、前日まで連日の大雨で、当日も朝は晴れていましたが、現地に到着すると怪しい雲行き。
案の定、トレッキング中も時々雨が降りました。
道はぬかるんでいて、倒木の跡もありましたが、ガイドさんが危険事項を都度注意してくれて安全にトレッキングを終えることができました。
ツアー英語圏の方と日本人の混載ツアーでしたが、2名のガイドさん(兼運転手さん)で英語班と日本語班で行動したので言語の問題はなく、安心して楽しく過ごすことができました。
タンタラスの丘では晴天で、ダイヤモンドヘッド〜パールハーバーまで見渡すことができました。
ガイドの進さん、ジェイソンさん、安全配慮の楽しいツアーをありがとうございました。

I was moved by how many times the manta rays passed by nearby. It's close to the pier, and since you just float, even children can easily participate.

何回も近くをマンタが通ってくれ感動しました。桟橋から近いし、浮いてるだけなので子供でも簡単に参加できます。

We had a great time. Good food and drinks and entertainment. It did take some time to get started but overall great experience!

The crowd was moderate, and we were able to enjoy all the attractions with only a short wait time. The wave pool and the thrilling water slides were all of high quality, making for a very satisfying travel experience.

適度な混み具合で、どのアトラクションも少しの待ち時間で乗ることが出来ました。波が出るプールや、スリル満点のウォータースライダーは、どれも完成度が高く大満足の旅行体験になりました。

Due to the rain, we couldn't see the fireworks and had a buffet inside the hotel instead. We had a family photo taken, which we could purchase, but it wasn't free. There was a welcome drink available. Unfortunately, we didn't receive any leis. It was disappointing since the kids were looking forward to it. We had drink tickets for three drinks, but we only had one. The cultural experience felt a bit lacking as well. The show was good, though. I thought we wouldn't be able to see the fire dance indoors, but we were able to, which was nice. The buffet had a limited selection, but it was delicious. The seasoning was suitable for Japanese tastes, and the kids went back for seconds. Overall, it was below expectations due to the rain, but I hope to participate again next time, praying for sunny weather.

雨のため花火は見れず、ホテル内でのビュッフェでした。家族写真を撮ってもらい、購入できます。無料ではありません。ウェルカムドリンクあり。レイはもらえませんでした。子供が楽しみにしていたので残念でした。ドリンクチケットが3杯分ありましたが、一杯しか飲みませんでした。文化体験も、今一な感じでした。ショーは良かったです。ファイヤーダンスも室内だから見れないと思っていましたが、見れたので良かったです。ビュッフェは品数少なかったですが、美味しかったです。日本人にも合う味付けで、子供達もおかわりに行きました。トータルして雨だったので期待以下でしたが、次回も晴れるのを祈って参加したいと思います。

I rode a submarine for the first time. I had a great time enjoying the underwater world where fish and sea turtles live. It became a memorable time in Hawaii! I highly recommend it.

初めて潜水艦に乗りました。お魚やウミガメが暮らしている海底の世界を満喫できてとっても楽しかったです。ハワイで思い出に残る時間となりました！とってもおすすめです。

I went horseback riding at Kualoa Ranch. Unfortunately, it was pouring rain, but they provided raincoats, which was a big help. The ground was muddy due to the rain, but the horses walked carefully, so there was no danger, and I was able to enjoy it. The two hours flew by. I participated in my 60s, and it was great. Thank you very much.

クアロアランチで乗馬をしました。あいにくの大雨でしたが、レインコート貸し出しがあり助かりました。雨で泥濘んでいましたが慎重に馬が歩いたので、危険はなく、楽しめました。2時間があっという間に終わりました。60代での参加でしたが、良かったです。ありがとうございました。

We participated in a Segway tour as a family. We were able to travel and sightsee distances that would be impossible to walk. It was fun to visit places that we couldn't reach by bus. The instructor was also kind and took a lot of photos for us. We really had a great time. Thank you very much!

セグウェイを家族で参加しました。
歩くのには無理な距離を移動して観光できました。バスでは行けない所も訪れて楽しかったです。インストラクターさんも親切で写真もいっぱい撮ってもらえました。本当に楽しかったです。ありがとうございました。

It was pouring rain and cold, and the seats were cramped. The foreigner next to me smelled strongly of perfume, which was disappointing. However, the show was incredibly fun! One more disappointment was that even though I reserved VIP seats, I ended up at the edge. I think it's better to make a reservation without a meal for this show. I believe both Elvis and Michael were at a high level.

土砂降りの雨で寒いし、席が、狭くお隣の、外人は香水の匂いで、くさ〜いしで残念でした。
ですが、ショーは最高に楽しかったです。もう一つ残念なのはVIP席を、選んで予約したのにハジの席でした。このショーは食事無しでの、予約が良いと、思います。
エルビスもマイケルも、レベルが高いと思います。

I experienced the USS Missouri, which was an active battleship until recently. There was so much I didn't know about the wartime situation, the Japanese Imperial Army, the Kamikaze attacks, and the Missouri's role after the Pacific War. It was very educational. Spending a whole day there was definitely worth it.

最近まで現役戦艦だったミズーリを体験。当時の戦況、日本帝国軍の状況、神風特攻隊の展示、太平洋戦争後のミズーリ等、知らないことがたくさんあって、とても勉強になりました。１日掛けても価値のあるミズーリ号でした。

I opted for the pickup service, but while waiting at the pickup location, the bus did not arrive, so I called the contact number. Unfortunately, the person on the phone only spoke English, which made it difficult for me to understand the situation, and I ended up feeling anxious because I couldn't get the information I needed.

However, once I was there, the staff members were very entertaining, and it turned out to be a memorable tour. I was able to enjoy activities like snorkeling and canoeing multiple times for free, which made the time fly by. I'm really glad I participated.

送迎付きにしましたが、ピックアップ場所で待っていてもバスが来なかったため問い合わせ先に電話を掛けました。しかし、電話口が英語での対応だったため内容を理解できず、結局問い合わせができず不安になったのは残念な点でした。
現地では、スタッフの方々が楽しませてくださり、とても思い出に残るツアーになりました。シュノーケリングやカヌーなど無料で何度もおこなうことができたため、しっかり楽しめて時間があっという間でした。参加してよかったです。

At the site, a Japanese staff member provided explanations in Japanese at the beginning, which made me feel at ease. During the buggy experience, the explanations were given in English by local foreign staff. The buggy ride was thrilling as we raced through the great outdoors, and it felt fantastic. There was also time to buy souvenirs and enjoy meals, making for a fulfilling experience. I would definitely like to participate again.

現地では、始めに日本人スタッフが説明してくださり日本語だったので安心しました。バギー体験中は、現地の外国人スタッフだったので英語での説明でした。バギー体験は、大自然のなかを駆け抜けるのでスリル満点で気持ちよかったです。お土産を買う時間や食事も食べる時間もあり充実した時間を過ごせました。また、是非参加したいです。

The tour on the Star of Honolulu was great. They served snacks, and the atmosphere was nice. As for the whales, I think I saw them in the distance, and I might have caught a glimpse of a tail, but I’m not sure if I actually saw them. However, the cruise in the beautiful ocean was wonderful, and the weather was perfect, so I really enjoyed it. It might be best to think of it as a lucky bonus if you get to see whales while participating in the cruise.

スターオブホノルルでのツアー。お菓子もでてきて、雰囲気はよかったです。クジラに関しては、遠くにみえて、しっぽが少し見えた気がしたりなど、見えていないのかもしれません。ただ、美しい海でのクルーズ、気候も良くて本当に楽しむことができました、クルーズとして参加しくじらは見れればラッキーくらいで考えるのがいいかもしれません。

It was a bit cold in February. Unfortunately, I had to give up snorkeling because it was too cold. The tour guide was a very cheerful Japanese person, which made me feel at ease participating. I was satisfied enjoying the beautiful sea from the boat.

2月で少し寒かったです。残念ながらシュノーケリングは寒すぎて断念しました。ツアーの方はとても明るい日本人の方で、安心して参加でできました。美しい海を船から楽しめ満足しています。

Although the weather was bad during the meal, I was glad that the tent was well-prepared for rain and wind. The buffet menu was abundant, and I was able to enjoy a lot of local flavors in the food.

In the VIP section, there were seats where we could see the dance lessons up close, and it was amazing to practice while interacting with the dancers!

I was able to watch the show from the front row indoors. The lively dance and singing filled my heart with warmth.

After the show, the performers lined up at the exit, allowing us to take photos together. They were very kind and took the time to pose with us!

This became my best memory from my first trip to Hawaii!

食事中は悪天候でしたが、テントでしっかり雨風対策がされていて良かったです。
ビュッフェのメニューも豊富でローカルな味わいのご飯をたくさん食べることができました。
VIP席では踊りのレッスンも間近に見られる席が準備され、ダンサーと触れ合いながら練習できて最高でした！

ショーは室内で最前列で見ることができました。
心弾むダンスと歌で気持ちが熱く満たされました。

ショーが終わった後に、出口までずらりと出演者が並んでいるので一緒に写真撮影をすることができます。
とても親切で丁寧に一緒に撮ってもらえました！

初ハワイでの一番いい思い出となりました！

The staff was amazing ! The dolphins are angelic. We had an awesome experience. Thank you so much .

The scenery was very beautiful, and I was satisfied with the experience. Even with good weather, the boat sways quite a bit. I think it would be better to have some motion sickness medication.

景色がとてもよく体験できて満足です。天候が良くても船はかなり揺れます。酔い止めがあったほうがいいのかなと思います。

Really enjoyed the food and entertainment both while eating and fabulous Polynesian show afterwards. Even liked the poi. I ate it with the lomi lomi salmon and it was really great that way. The Polynesian show was one of the best saw here on the Islands. Had a great story line that really made the show. Great music all the way through.

Wonderful experience for an almost 73 year old person with a new knee. Staff very helpful in getting me there and onto the inner tube for the float through the tunnels and open areas. Great fun and well worth it even though it eas raining.

I had to share the experience to my sister and her family that my kids and I had the first time we went here back in June 2025. For my nephew's bday March of 2026, I suggested to go to the Kaneohe sand bar again. The consistency of their best service is just really incredible. From the warm welcome of the staff, the island vibe voices of the singers, the lifeguards who constantly keeping an eye to the kids, the captain who made the banana boat super exciting and safe. The place, the view and the people gave us all an unforgettable experience. Looking forward for the next visit, hopefully with the rest of our extended family. Mahalo/ Salamat!

I appreciate the guy who met us in the arrival area. Although it lacks enthusiasm and hospitality.

My friend and I had a great time. Ronson was great knew all about the ranch and the habitat. I loved the ponds with fish to use for fertilizer. The ocean view was awesome and we did a couple whales. Thanks so much for a great ride.

The tour guides were friendly and wonderful!!
I highly recommend this tour.

The boat were large and covered. The bride was smooth and pretty. Interesting commentary. Good music. Fun hula dancer. The fern grotto was beautiful especially in the rain. Nice walk, not hard. All in all. An outstanding trip for a rainy days. Must be great in the sun also.

I participated again this year, just like last year. Since I have a family member in a wheelchair, I was unsure whether to reserve seats directly on the site, but because it was during the credit card discount period, it turned out to be more economical to book through Beltora, so I made the reservation.

Last year, I could only reserve seats in the seating area through Beltora, but this time I was able to reserve a wheelchair space, which was great. The staff scanned the QR code I saved on my phone. Since the venue is accessed via an escalator, wheelchair users are accompanied by staff who take them to the venue using the elevator.

The overall story was similar, but there were different performances compared to last year, so I think it would be enjoyable to go every year.

昨年に引き続きの参加です。
車椅子の家族がいるので、直接サイトで座席指定しようか、迷いましたが、クレジットカード割引の期間だったのもあり、ベルトラさんで予約した方がお得になったので、予約しました。
昨年はベルトラさんでは、座席部分でしか予約できませんでしたが、今回は車椅子スペース座席の予約ができたため、よかったです。
携帯に保存したQRをスタッフさんが読み取ってくれます。会場はエスカレーターであがっていくため、車椅子ユーザーはスタッフさんに連れられエレベーターで会場まであがる感じになります。
大まかなストーリーは一緒でしたが、昨年と違う演出もあり、毎年行っても楽しめると思います。

The time was a bit short, but the experience of touching dolphins is something you don't get to do often, so I had a great time.

時間はすこし短かったですが、
イルカに触れる経験はなかなかできないものなので、たのしい時間を過ごせました。

The two brothers from the crew were very friendly and accommodating. They took a lot of great photos for us, capturing us with the air and Diamond Head in the background.

クルーの２兄弟がフランクな対応をしてくれる。写真もたくさん撮ってくれたいい思いです。エアーやダイヤモンドヘッドをバックに撮影してくれている。

At first, I was a bit scared, but while they were saying things like "let go" and "coconut," my understanding was halved because I don't understand English.

最初は　びびりましたがー　てをはなせーとか　ココナッツ🥥ー　なんていわれながら
英語わからないから　ちょび半減