Reviewed by: トミー
I participated in the 3-star course on the day of the fireworks on Friday. I also signed up for the window-side option and commemorative photos.
The dishes are served in order. I joined after seeing a comment that "the plates were taken away while I was taking pictures of the sunset," but if you time it right, that won't happen.
There was also a comment about the shrimp being watery, but I didn't particularly feel that way.
As the start time for the fireworks approaches, everything starts moving at once, so it's a good idea to get there a bit early. You can't see from behind the Americans. However, the duration is shorter than Japanese fireworks festivals (10-15 minutes?), and since it's from a distance, the impact is somewhat lacking.
As it gets closer to the end, it turns into disco time, with female staff bursting into dance, creating a lively atmosphere.
The instructions mentioned that "the fee does not include tips," so I was prepared for that, but I didn't find the right moment to give one.
Near the exit, you can take commemorative photos with a male and female hula dance pair (free). It became a nice memory.
金曜日の花火がある日に3スターコースに参加しました。窓際オプションと記念写真も申し込みました。
料理が順に運ばれて来ます。事前に「夕陽の写真を撮っている内にお皿が下げられた」というコメントを見て参加しましたが、タイミングを見計らえば、そんなことはありません。
「エビが水っぽい」というコメントもありましたが、特には感じませんでした。
花火は、開始時刻が近くなると一斉に動き始めるので、
少し早めに動くのがコツです。米人の後ろからは見えません。ただ、日本の花火大会より時間は短く(10〜15分?)、遠方からなので迫力は今一歩です。
終わり近くになるとディスコタイムとなり、女性従業員が弾けて踊り、盛り上がりました。
説明書に、「代金にはチップが含まれていない」と書いてあったので、心積もりしていましたが、渡すタイミングがありませんでした。
出口付近で、フラダンスの男女ペアと記念撮影してくれます(無料)。いい思い出になりました。
| Rating: | |
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| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/07 |
Reviewed by: Anna
Excellent customer service
Great sites
Prompt pick up
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/09 |
Reviewed by: サクラサク
I received two free drink tickets per person. I ordered a drink, but after waiting for many minutes because they were busy, they brought me something without any decorations like flowers. When I tried to use the second ticket, they refused me while speaking rapidly in English. I thought maybe it was already last call and was about to give up when they started taking orders from other guests. I pressed them on why they didn't take my order, but I couldn't understand what they were saying at all. I did receive the ticket, but in the end, they never brought me my drink. It might be due to a staff shortage after COVID, but I think they have the worst staff. Previously, when I participated in a countdown cruise with Five Star, the service was exceptional, but this time, instead of enjoying myself, I felt discriminated against and it made me sad.
フリードリンクチケットを2枚/人もらっていた。チチを注文したが、忙しくて何十分も待ったあげく、花などの飾りもないものが置かれた。二枚めを使おうとすると、英語をまくしたてて、拒否された。もうラストオーダーなのかもと思い、諦めていたら、そのうち、臨席のオーダーを取り始めた。なぜ私のオーダーを受けなかったのかと問い詰めたが、何を言ってるのかさっぱりわからなかった。一応チケットを受け取ったが、結局ドリンクは持ってきてくれなかった。コロナ明けで人手不足なのかもしれないが、最低のスタッフだと思います。以前ファイブスターで、カウントダウンクルーズに参加した時は最高のスタッフのおもてなしだったのに、今回は、楽しめるどころか、差別されて、悲しかったです。
私たちは、クルーズに対するあなたの失望に非常に申し訳なく思っています。
私たちは社内で確認し、改善のための措置を講じました。
私たちは、あなたが望む場合に送信できる詳細を含むVeltraとのフォローアップを行いました。
改めて、あなたの失望した体験に心からお詫び申し上げ、将来再度チャンスをいただけることを願っています。
ありがとうございます。
We are extremely sorry for your disappointment of our cruise.
We have followed internally and took action to improve.
We have followed up with Veltra with more details which can be sent to you if you wish.
Again we sincerely apologize for your disappointed experience and hope you will give us another chance in the future.
Thank you.
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: Sam
I would recommend the tour to everyone great view of the city at night.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: David/Ofelia
I have to say, the the experience from the beginning was very impressive. Bruce, the tour guide reached out to everyone, he was very intelligent and very knowledgeable of all things we were doing. Bruce made sure everyone in the tour was taken care of, feed, and having a great time. At the volcano Brice made sure everyone in the group was safe and having a good time . We have been on many tours in the past and this by far was the most enjoyable tour we have ever taken. Thank you Brice for all you did.
David and Ofelia
Rio Rancho, New Mexico
Aloha David and Ofelia,
Thank you for posting your review! We appreciate you taking the time to do so. Bryce is a special guide and we're lucky to have him on Team Kailani! We hope you enjoyed your time on the island!
| Rating: | |
|---|---|
| Packages: | Deluxe Volcano Tour |
| Attended as: | Couples |
| Posted on: | 2022/10/09 |
| Activity Date: | 2022/10/02 |
Reviewed by: Georgie
We had a great time on the tour. The description about black sand beacb was misleading we did t go there since it’s not anywhere near hilo but We got to see lava rocks, lava tubes and learned a lot about the National park and plants located on the island! Definitely recommend the tour
There is some hiking (up to 2 miles round trip) involved so definitely wear comfortable shoes and bring a jacket
| Rating: | |
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| Packages: | Evening Volcano Explorer |
| Attended as: | Couples |
| Posted on: | 2022/10/09 |
| Activity Date: | 2022/10/06 |
Reviewed by: Leigh C
This is great way to see all the sites at Pearl Harbor in a cost effective and easy way. No problems going between each site. Thank you so much .
| Rating: | |
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| Packages: | Passport to Pearl Harbor |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/09 |
| Activity Date: | 2022/10/07 |
Reviewed by: TomAzz
First, want to acknowledge our awesome tour guide. His name was Garfield. This guy was full of information and his instructions were spot on. I have so much to say about this day. To me it was a little overwhelming all that we saw in such a short time. Between the Bowfin submarine tour, it's museum, the USS Arizona Memorial was spectacular and awe inspiring. The aviation museum was my favorite since I am an aviation buff. All the planes in various states of repair and some that were riddled with bullet holes was incredible. The Battleship Missouri was quite a sight to see. I wish I returned to spend more time to explore. This day was full of sights and emotion. Worth the price of admission for sure. Thank you again Garfield.
| Rating: | |
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| Packages: | Standard Tour: Battleship Missouri, Bowfin Submarine & Aviation Museum |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/13 |
Reviewed by: TomAzz
Well, we didn't start off on time due to an unavoidable traffic issue. Once Juicy showed up the trip began and he kept us rolling in the aisles with funny stories and excellent information about the sights. Did I mention that Juicy made up for arriving late? Each stop was awesome and he went out of his way to make it just that much more special. The lunch was some yet delicious. I feel bad because I actually forgot his real name. The only name we got familiar with was Juicy. What a sweet and funny man. I really connected with him. Glad we took this tour.
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/15 |
Reviewed by: Tami Lake
This cruise was so much fun. It started off with the tour guide walking us through so interesting facts. The staff was really funny. They made you feel comfortable. The hula dancer was really good. When the boat landed at the trail, it was really easy. It’s a good tour for elderly or those that are physically challenged. I say this because the hike is more like a short walk on a maintained path. It was great and very inexpensive.
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/12 |
Reviewed by: A Pham
The views were worth it. Didn’t really like the food. Opt out of photo as you will have time to go around the ship and take your own photos free of charge.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/15 |
Reviewed by: Terri
An amazing experience!! Really quite breath taking and mist do for first time Maui visitors! We visited O toner 4th and it was cold at the summit. Dress warmly (pants, sweatshirts, hat and gloves)! A special shout out to Preston, who was an amazing guide! so knowledgeable and a terrific host!
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/10/06 |
Reviewed by: 4wells4rams
What an enjoyable evening! Beautiful view, nice cuts of meat prepared deliciously, fun entertainment and we met some wonderful people. What a small world, met some folks from a nearby city back home. Strongly encourage you to book a special night- no regrets!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2022/10/06 |
| Activity Date: | 2022/10/04 |
Reviewed by: Keiko3
There are four color-coded routes, with the pink route primarily providing hotel transfers to Ala Moana Shopping Center. This time, I used the red route for downtown and the green route for Diamond Head and a local snack restaurant. The driver provided very polite travel guidance and personalized service. Although it was in English, the Hawaiian accent made it a bit difficult for Japanese speakers to understand. Please note that except for the pink route, the other routes run once an hour, with the last departure from the starting point at 3 PM.
4色のコースがあり,頻繁にあるピンクは主にアラモアナショッピングセンターへのホテル送迎です。
今回レッドでダウンタウンをグリーンでダイアモンドヘッドと地元の軽食レストランを利用しました。ドライバーが大変丁寧な旅行案内と個別の対応をしてくれました。英語ですが,ハワイアンのアクセントがあり,日本人には少し聞き取りにくかったです。
ピンク以外は1時間に1本で午後3時までに最終が出発地点を出ますので,注意してください。
| Rating: | |
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| Packages: | 4日間乗り放題パス |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/04 |
| Activity Date: | 2022/09/28 |
Reviewed by: コタロウ
This is a tour that efficiently covers the East to the North. The price includes lunch and snacks, making it a great value! I chose this tour based on the price, so I thought it was fine that it was in English, but the guide was very proficient in Japanese and explained the important parts in Japanese. There were many aspects that I wouldn't have understood with just English, so I was very grateful for that. There was a family among the participants who mentioned it was their third time. It's easy to see why, as it was a rich and fulfilling tour, and I highly recommend it!
東〜北を効率よく巡れるツアーです。ランチやおやつも込みの料金なのでコスパ◎です!料金で選んだので英語ツアーでも仕方ないと思っていましたが、ガイドさんは日本語がとても上手で重要なところは日本語で解説してくれました。英語だけでは理解出来なかった部分も多かったのでとてもありがたかったです。参加者の中に3回目だという家族がいました。それも頷けるほど中身の濃いツアーだし、おすすめです!
| Rating: | |
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| Packages: | 基本プラン(2023年3月31日まで) |
| Attended as: | Friends |
| Posted on: | 2022/10/04 |
| Activity Date: | 2022/09/28 |
Reviewed by: Kara
Unfortunately, our tour got downpoured on, and there was not much sunset, but the crew worked to re-accommodate us for a future event.
| Rating: | |
|---|---|
| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Couples |
| Posted on: | 2022/10/04 |
| Activity Date: | 2022/10/02 |
Reviewed by: Laura J
The Haleakala National Park possesses a unique landscape and a variety of species only found there.
All the stops we made on our way up were worth it, however, our guide told us that the restaurant and visitor's center were not operating because of a lack of personnel, so it'd be nicer to have these options available.
According to the description of the tour, we were supposed to get back to our pick-up place/hotel after 10 pm but we got back at 8:30 pm. I was expecting to do some stargazing up there in the mountain but there was no time, our guide asked us to be back n the van at 6:45 pm...so this is was I liked the least!!
Other than that, our guide was very polite and helpful, and he gave us a lot of information about the places we were visiting.
| Rating: | |
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| Packages: | Standard Haleakala Sunset |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/03 |
| Activity Date: | 2022/10/01 |
Reviewed by: Larry
The tour guide also driver did a very goog job of explainingn the sights during the day. He kept on schedule and went out of his way to make it a pleasant experience. We did encounter rain up in the mounains and at the falls and Dole Plantation, otherwise all was good. Would recommend it to others.
| Rating: | |
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| Packages: | The Ultimate Circle Island from Waikiki |
| Attended as: | Couples |
| Posted on: | 2022/10/03 |
| Activity Date: | 2022/09/09 |
Reviewed by: イッチー
The lobster and the meat were excellent. Of course, the sunset view was also beautiful. We enjoyed a bottle of wine and felt great. The hula dance show and local music performances on the boat were wonderful as well.
ロブスターもお肉も最高。もちろん夕日の沈む景色も。ワインを1本空けていい気持ちでした。船内でのフラダンスショーや地元の歌のパフォーマンスも素晴らしかったです。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/03 |
| Activity Date: | 2022/09/22 |
Reviewed by: Laura
It was just okay. Boarding went quickly and was fairly organized. You weren't too crowded in the dining room, however it was HOT. They need fans. We were sitting on the sunset side on the outside and the sun was in my face the entire meal. Between the sun, heat and movement of the boat I was miserable. I don't normally get seasick, but combined with the extreme heat and lack of breeze I felt like crap. I couldn't wait to get up top where there was a breeze.
The buffet had what was advertised, but it was a minimal selection. In my opinion it left something to be desired, I didn't even eat one plate. The desserts were okay, the fruit was fresh. The wait staff was friendly and efficient.
We did have a spectacular sunset and it is amazing to see from the ship. We missed most of the entertainment because I needed to be up where there was a breeze but people seemed to be enjoying themselves. We went on Friday to see the fireworks. There were so many people topside that we couldn't stand on the side of the ship you needed to be on to watch them. (You want to be on the right side.) We wound up going back to our seats (2nd level) and had a perfect view of the end of the fireworks display. Overall I couldn't wait for the evening to end so I could get off the ship and get into the air conditioning. Personally I would not go again, but as I said a lot of people did seem to be enjoying themselves. I should mention, I'm not overweight, so that is not why I was so hot, they really need fans in those lower areas. Had I not been so miserable because of the heat I may have had a better experience.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2022/10/03 |
| Activity Date: | 2022/09/30 |
Reviewed by: Marcella
We went on a Friday for the fireworks. Everything from the food entertainment show and service was over and beyond. Would highly recommend! The sunset was absolutely beautiful.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2022/10/02 |
| Activity Date: | 2022/09/30 |
Reviewed by: Ricky & Taylor
Yoshi was a great tour guide! He made us feel like he was so happy to share the experience with us. He is very kind and thoughtful and definitely knows all about the national park and the island itself along with all the stars and planets he shows you through his telescope. The views of the sky through the telescope were awesome. Definitely an experience we will never forget! A must do when visiting Maui.
| Rating: | |
|---|---|
| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Families |
| Posted on: | 2022/10/02 |
| Activity Date: | 2022/09/30 |
Reviewed by: MTT
Winter clothes were provided but bring a hat or extra gloves if you get cold easily. Yoshi did a great job of showing us the stars and we saw Saturn too! He even had Krispy Kremes and hot drinks!
| Rating: | |
|---|---|
| Packages: | Maui All Stars Tour & Haleakala Sunset |
| Attended as: | Friends |
| Posted on: | 2022/10/01 |
| Activity Date: | 2022/09/06 |
Reviewed by: あきお
I originally planned to go with a buggy, but since there were no reservations available, I joined this tour instead. I was worried because it was my first time on an electric bike, but I got used to it quickly, so it wasn't a problem. We rode on mountain roads, and the power of the electric bike was amazing; I think even people who don't usually exercise would be fine. The scenery was beautiful, and we were lucky with the weather, which made it the best experience.
元々バギーにする予定でしたが予約がいっぱいだったのでこちらのツアーに参加しました。
初めての電動バイクだったので心配でしたがすぐに慣れたので問題なかったです。
山道を走りますが電動バイクのパワーはすごく普段運動しない人でも大丈夫だと思います。
景色もよく天気にも恵まれたのもあり最高でした。
| Rating: | |
|---|---|
| Packages: | 【送迎付き】2時間コース(初心者レベル) |
| Attended as: | Couples |
| Posted on: | 2022/10/01 |
| Activity Date: | 2022/09/06 |
Reviewed by: Steve
Great guide and tour. Would definitely recommend.
| Rating: | |
|---|---|
| Packages: | Maui All Stars Tour & Haleakala Sunset with West Maui Hotel Transportation |
| Attended as: | Couples |
| Posted on: | 2022/10/01 |
| Activity Date: | 2022/09/05 |
Reviewed by: Faye
The guide is friendly and informative. He can speak fluent English and Japanese. He provided the needed equipment for the trip and took nice photos for us. We’ve had unique and amazing lifetime experience by standing on the top of the world (count elevation from the seabed) and watching the stunning sunset and moonrise. Unfortunately, the full moon was so bright and we couldn’t clearly see the Milky Way. Overall a must have one and I will recommend do it with a guide as first time as some unexpected situations could happen if you are not fully prepared.
Warning: some people might feel faint and uncomfortable or fall asleep due to elevation
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/01 |
| Activity Date: | 2022/09/09 |
Reviewed by: Manon
It was an awesome ebike tour. Our tour guide (young lady) was excellent.
5 star tour.
The intermediate tour was not different but it was fun, which is what we expect on vacation.
| Rating: | |
|---|---|
| Packages: | Experienced Rider E-Bike Tour with Transportation |
| Attended as: | Couples |
| Posted on: | 2022/10/01 |
| Activity Date: | 2022/09/29 |
Reviewed by: Chris and Beryl
Having only 8 on the tour was perfect size for us. John our driver was so good. Knew a lot about the island, was friendly and made everyone so welcome. We thoroughly enjoyed our day out and would definitely recommend. Thank you John.
Hello Chris and Beryl,
Thank you so much for your review. We are glad you had a good time with John. It is fun having a talk with him. Thank you again for your review and we will
let John know of your comments. Please enjoy the rest of your stay in Hawaii.
Mahalo
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Couples |
| Posted on: | 2022/09/30 |
| Activity Date: | 2022/09/28 |
Reviewed by: Saunders 2022
This tour was jammed packed with fantastic activities and good information. Todd was our guide, and he was filled with lots of good information on the area and language. He is definitely the one you want around for star gazing as he has a formal education in astronomy. One word of caution--bring warm clothes and jacket! You are going to a higher elevation with trade winds, and it gets cold!! (even on the van)
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2022/09/30 |
| Activity Date: | 2022/09/28 |
Reviewed by: South
I rode my bike through the spacious grounds, and it felt great! I took a lot of photos at filming locations like Jurassic Park and stunning viewpoints. Hawaii has not only beautiful beaches but also magnificent mountains and nature!
広い敷地を自転車で駆け抜け、とても気持ち良かったです!
ジュラシックパーク等映画の撮影場所や絶景スポットでたくさん写真を撮りました。
ハワイは海だけでなく、山の大自然も素晴らしいです!
| Rating: | |
|---|---|
| Packages: | 【送迎付き】2時間コース(初心者レベル) |
| Attended as: | Couples |
| Posted on: | 2022/09/30 |
| Activity Date: | 2022/09/28 |
Tips and suggestions
Reply from activity provider
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Hello Anna,
Thank you so much for your review. It was fun taking you around the Island. Enjoy your journey here in Hawaii.
Mahalo
Jonah