Reviewed by: きききき
Positive Points
- I was able to see many whales, and I was more satisfied than I had expected.
- Even during the times when whales were not visible, I enjoyed a comfortable cruise while taking in the scenery.
- Important announcements were made in Japanese, which made me feel secure participating in the tour.
- I had the unexpected and delightful experience of encountering a honu (sea turtle) at the time of departure.
- The banana cake provided was very delicious and left a lasting impression.
Points for Improvement
- Although there were announcements when whales were spotted, the sound from the microphone was muffled and hard to hear.
- The observation deck on the third floor did not allow for easy movement between the left and right sides, which meant that the view was biased either to the right or left rather than being 360 degrees. While it was possible to move in the back, it took time to get to the opposite side when at the front.
- Due to legal regulations requiring a certain distance from the whales, this is understandable, but if you are imagining seeing the whales up close with great intensity, you might feel a bit unsatisfied. In reality, the whales appeared somewhat small.
- Although there were restrooms available, the amount of toilet paper was limited from the start, and there was no replenishment during the trip.
良かった点
- 多くのクジラを見ることができ、期待以上に満足感があった。
- クジラが見えない時間帯も、景色を楽しみながら快適にクルージングを満喫できた。
- 重要な案内については日本語でのアナウンスもあり、安心して参加できた。
- 出航時にホヌ(ウミガメ)に出会えるという、思いがけない嬉しい体験があった。
- 提供されたバナナケーキがとても美味しく、印象に残った。
惜しかった点
- クジラ発見時のアナウンスはあったものの、マイクの音がこもっていて聞き取りづらかった。
- 3階デッキの展望台先頭部分は左右の行き来ができず、360度見渡せるというよりも、右側か左側のどちらかに視界が偏ってしまった。後方では移動可能だが、先頭にいると反対側へ移動するのに時間がかかる。
- 法律上の規制によりクジラとの距離を保つ必要があるため、仕方のない点ではあるが、間近で見る大迫力のクジラを想像していると、やや物足りなく感じる可能性がある。実際にはクジラはやや小さく見えた。
- お手洗いは完備されていたものの、トイレットペーパーの量が最初から少なく、途中での補充もなかった。
飛ばされにくい帽子や羽織もの、日差し対策としてサングラスの持参がおすすめです。
双眼鏡があれば、クジラをより迫力ある姿で見ることができるかもしれません
Thank you very much for coming aboard the Star of Honolulu with your spouse. We truly appreciate your detailed review and the photos. We are very pleased with all the positive points you mentioned. We will also report the areas for improvement to management and strive to make enhancements. It was wonderful that you were able to encounter the sea turtles and whales this time. We look forward to welcoming you again.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。大変詳しい口コミとお写真を有難うございました。良かった点のすべては大変嬉しく思っております。そして、惜しかった点のお声はマネージメントに報告し改善できるよう心がけて行きたいと思っております。今回ホヌとクジラに出会えて本当に良かったですね。又のお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/28 |
| Activity Date: | 2026/01/27 |
Reviewed by: Laki
From Diamond Head to Haleiwa, there's so much to see. The ocean I want to visit on my trip to Hawaii, the gourmet food in Kahuku, and exploring Haleiwa Town—all of this for a price that's unmatched. Our guide, Jonathan, was very clear and helpful, which made the experience even better.
ダイヤモンドヘッドから
ハレイワまで盛りだくさん。
ハワイ旅行で行ってみたい海
カフクのグルメ、ハレイワタウンと
あちこち巡れてこの料金は他には無い。
ガイドのジョナサンのガイドも
とてもわかりやすくて、良かったです。
Hiking Diamond Head can be hot during the day, raising concerns about heatstroke, so it's recommended to go early in the morning before sunrise when it's cooler.
ダイヤモンドヘッドハイキングは、日中は暑くて、熱中症の心配がありますが、登るなら涼しい早朝日の出前がおすすめです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2026/01/27 |
| Activity Date: | 2026/01/23 |
Reviewed by: まな
The fireworks and dinner created wonderful memories. I was expecting a course meal with each dish served separately, but aside from the salad and dessert, everything was served on one plate, which was disappointing. When the dessert was served, coffee and tea cups were prepared, but they were served to the table next to us. Unfortunately, due to time constraints, they never made it to us before the disembarkation time, which was a letdown.
花火にディナー良い思い出となりました。
料理は一品ずつコースを期待していましたが、サラダとデザート以外、ワンプレートでがっかりしました。デザート提供時に、コーヒー紅茶のカップは用意されていたが隣までサーブされて来たのですが、時間の関係なのか私達まで周ってこないで下船時刻となり終了したのが残念でした。
After finishing your meal, I think it would be nice to keep to the right side of the deck, where you can see the fireworks.
食事を終えたら、花火の見える進行方向、右側の甲板をキープできれば眺めが良いと思います。
Thank you very much for coming aboard the Star of Honolulu with your spouse. We are sorry to hear about the dining experience, but we are honored that the New Year's countdown fireworks created good memories for you. We also appreciate your review and photos. We look forward to welcoming you again in Hawaii next time.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。お食事の件が残念でしたが、ニューイヤーズカウントダウンの花火等良い思い出になったことをスタッフ一同光栄に思っております。今回の口コミとお写真も有難うございました。ハワイにて次回もお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】3コースディナー(ロブスター&ステーキ)プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/26 |
| Activity Date: | 2025/12/31 |
Reviewed by: ぴちり
In conclusion, I was able to see the whales spouting only a few times. I wish I could have seen them a bit closer. However, the boat was large and stable, so I was quite satisfied to sit in a deck chair and enjoy the leisurely feeling of a boat trip. While sitting in the deck chair and looking at the views of Diamond Head and Waikiki from the sea, I was able to listen to various information about whales in Japanese through the onboard announcements, which was very educational!
結論から言うと、クジラの潮吹きは数回だけ見ることが出来ました。もう少し近くで見えると良かったかなと思います。ただ、船も大きくて揺れも少ないので、デッキチェアに座ってゆったり船旅気分を味わえたのはかなり満足でした。海から眺めるダイヤモンドヘッドやワイキキの風景を見ながらデッキチェアに座り、日本語でクジラについての様々な事を船内放送で聞けて勉強になりました!
I felt that there wasn't much swaying, so it seemed like there wouldn't be much seasickness. On the boat and inside, the wind and air conditioning are strong, so a jacket is essential!
揺れも少ないので船酔いもあまりないのではと感じました。
船上や船内は風やクーラーがきいているので上着は必須です!
Thank you very much for coming aboard the Star of Honolulu with your spouse. It was great to see the whales spouting this time. We hope that next time you can see them even closer. Thank you for the wonderful photos and your very positive review. We look forward to seeing you again in Hawaii next time.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。クジラの潮吹きも今回見れて良かったですね。次回は是非とももっと近くで見れるといいですね。お写真と大変ポジティブな口コミも有難う御座います。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/24 |
Reviewed by: mairanryo
I participated on January 21st. We visited various tourist spots on the East Coast in order, and we were able to take photos at each location. At Kualoa Beach, we saw a honu (sea turtle) come close to the shore to eat seaweed. At the Tropical Farm, which my wife was looking forward to, we had the experience of cracking macadamia nuts and tasting all the different varieties. For lunch, we enjoyed a large Instagram-worthy burger at the Seven Brothers at Kahuku Sugar Mill. In the afternoon, we had an hour and a half of free time in Haleiwa, and we returned to Waikiki around 5 PM.
We visited many spots, but since it was just the two of us that day, we were able to enjoy it without rushing. Additionally, our conversations with our guide, Jonah, were lively, making for a fun day.
1/21に参加しました。東海岸の観光スポットを順番に回って、各スポットで写真も撮影してもらえます。
クアロアビーチではホヌが波打ち際近くまでやってきて、海藻を食べる姿を見れました。家内が楽しみにしていたトロピカルファームでは、マカデミアナッツを割る体験や全種類の試食も出来ました。昼食はカフクシュガーミルのセブンブラザーズで、インスタ映えする大きなバーガーを楽しみました。そして午後はハレイワで1時間半の自由時間があり、ワイキキには17時頃戻ってきました。
多くのスポットを回りましたが、この日は私たち夫婦だけだったのであくせくすることなく、またガイドのジョナさんとの会話も弾み、楽しい1日を過ごせました。
You can efficiently visit the tourist spots on the East Coast.
東海岸の観光スポットを効率よく回れますよ。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/21 |
Reviewed by: まさひ
<Recommended Route: Prepare a QR Code>
1. Arizona Memorial. Show your QR code at the Audio Tours entrance to receive a Standby Line number, borrow a Japanese guide device, and walk south to board the boat. Return the guide device after the tour.
2. Bowfin Submarine. Walk north and enter using the QR code. There is a dedicated guide device here.
3. There is a Shuttle bus stop to the northeast, so board the bus.
4. Get off at the USS Missouri and enter using the QR code; there is a Japanese guide available.
5. Board the bus again and get off at the Aviation Museum, entering with the QR code. There is a dedicated guide device here. Be sure to check out the many fighter planes displayed outdoors when you go around to the back of the building.
<おすすめ順路:QRコードを準備していくこと>
1.アリゾナ記念館。入場正面のAudioToursでQRコードを見せStandbyLineナンバーを発行してもらい、日本語ガイド端末を借りて南へ歩いてボートに乗る。終了後にガイド端末を返却する。
2.ボーフィン潜水艦。北に歩いてQRコードで入場。ここ専用のガイド端末あり。
3.北東にShuttleバス停があるので乗車
4.戦艦ミズーリで降りてQRコードで見学、日本語ガイドさんがいます。
5.またバスに乗り航空博物館で下車しQRコードで入場。ここ専用のガイド端末あり。建物の裏側にまわると屋外に多くの戦闘機が展示されているので必見。
The entrance shop sells clear bags, so you can put a little bit of your belongings in there. Each facility has places where you can eat, so you should be fine with almost empty hands.
入口の売店にクリアバッグが売っているのでそれに入れればちょっとの荷物は持ち込めそう。いずれの施設にも食事できるお店がありますのでほぼ手ぶらで大丈夫でしょう。
アロハ、マサヒさん。パールハーバー航空博物館にお越しいただきありがとうございます。ここで素晴らしい時間を過ごされたと聞いて嬉しいです。またのご来館をお待ちしております!
Aloha Masahi, Thank you for visiting the Pearl Harbor Aviation Museum. I'm happy to hear that you had a wonderful time here. We look forward to welcoming you again!
| Rating: | |
|---|---|
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/26 |
| Activity Date: | 2026/01/20 |
Reviewed by: Sue Sue
Enjoyed the music and dancing as well as the informative narration. The natural beauty of the river and grotto is spectacular. Walking through the Rain Forest area gave you a sense of peace.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/23 |
Reviewed by: ハシビロコウ
Since the guide was very energetic and spoke in English from the morning, I had some concerns about the mountain climbing, but my motivation to climb increased.
朝からとても元気よく英語でのガイドしてくれたので山登りに多少の心配がありましたが、登る気分が高まりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/12/29 |
Reviewed by: かや
The amount of food is sufficient, and you can enjoy the dance show up close. They also provide goods to enjoy the countdown. For wheelchair users, they offer barrier-free guidance. You can watch the fireworks from the rooftop deck. If you don't go to the deck early, it might be difficult to find a good viewing spot.
If the wind is strong, they will put up a vinyl shield, making it hard to see the night view outside. Additionally, you will often be seated with other groups. Since there is a possibility of sharing a table with other Japanese guests, if you're expecting an overseas experience, you might be disappointed.
食事の量も十分、ダンスショーも間近で見られる、カウントダウンを楽しむグッズも用意してくれている。車椅子の利用者でも、バリアフリーで案内してくれます。花火も屋上デッキで見られます。早めにデッキに行かないと、よく見られる場所は難しいかも。
風が強いとビニールシールドをかけられてしまうので、外の夜景が見えにくくなってしまいます。また、座席は他のグループの相席になることが多いです。他の日本の方との相席の可能性があるので、海外体験!!を期待しているとガッカリしちゃうかもしれません。
Thank you very much for coming aboard the Star of Honolulu with your spouse. We appreciate your advice for the next guests. We are very pleased that you enjoyed the New Year's Countdown Cruise. We look forward to welcoming you back in Hawaii.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。今回次のゲストの方たちへのアドバイスを有難う御座います。ニューイヤーズカウントダウンクルーズを楽しんで頂き大変嬉しく思っております。又のお越しをハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】3コースディナー(ロブスター&ステーキ)プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/12/31 |
Reviewed by: Ts
I used this service during my stay in Waikiki, and it was more convenient than I imagined. It covers almost all the way to Ala Moana, Diamond Head, Kaka'ako, and East Oahu with just this trolley.
There was no stress waiting for buses, and I could visit tourist spots at a good pace, allowing me to fully enjoy sightseeing even with limited days of stay. The interior was clean, and the staff was very courteous.
What I particularly liked was the ability to get on and off at my preferred times. Shopping, café hopping, and visiting tourist attractions went very smoothly.
I think this is a great mode of transportation not only for first-time visitors to Hawaii but also for repeat visitors.
ワイキキ滞在中に利用しましたが、想像以上に便利でした。アラモアナ、ダイヤモンドヘッド、カカアコ、東オアフ方面まで、このトロリーだけでほぼカバーできます。
バスを待つストレスもなく、観光地をテンポよく回れるので、限られた滞在日数でもしっかり観光できます。車内は清潔で、スタッフの対応も丁寧でした。
特に良かったのは、好きなタイミングで乗り降りできる点。ショッピング、カフェ巡り、観光スポット巡りがとてもスムーズにできました。
初ハワイの方はもちろん、リピーターでもかなり使える移動手段だと思います。
It's recommended to start in the morning. If you check the route in advance, you can navigate efficiently.
朝から乗るのがおすすめ。ルートを事前に確認しておくと効率よく回れます。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/01 |
Reviewed by: Patty
Beautiful trip in a beautiful setting with great entertainment that included comedy, music and traditional dancing.
The walk to the grotto was so incredibly gorgeous. Do not miss this wonderful experience
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/22 |
Reviewed by: マイクちゃんま
I arrived in Honolulu on the morning flight the day before and went whale watching on the first evening with Dolphin Hawaii on their small, small catamaran. This time, I had the experience of whale watching on consecutive days. On both days, I was able to see whales.
On the small, small catamaran, I enjoyed watching a pod of dolphins swimming alongside us and what appeared to be a family or siblings playing right next to the boat. However, for those who are prone to seasickness or sensitive to the rocking of the boat, I think it would be more reassuring to board the Star of Honolulu, where you wouldn't have to worry as much about seasickness.
If you're looking for a more thrilling and intimate marine experience, I recommend the small, small catamaran. On both days, I was able to see whales from either boat.
前日にホノルル朝便到着し初日夕刻にイルカハワイさんの小さな小さな双胴船でホエルウォッチングに出ていました
今回は連日でのホエルウォッチング体験でした
前日、今回とクジラ見ることが叶いました
小さな小さな双胴船では
イルカの群れが並走?並泳?していたり双胴船の直ぐそばで家族?兄弟兄妹?が遊びたわむれていると思われる様子を堪能出来ました
ただ、船酔いする方や揺れや遊園地のアトラクションに弱い方には
スターオブホノルルに乗船する方がより船酔いを心配せずに安心していられるかと思います
より迫力ある身近な海洋体験だと小さな小さな双胴船をお勧めします
今回はどちらの船でも両日共にクジラ見られました
If you are prone to seasickness or are sensitive to amusement park rides, I recommend the Star of Honolulu. A small yacht can be quite challenging on windy or rainy days. However, for those who really
船酔いする方、遊園地アトラクションに弱い方はスターオブホノルル号を
小さな船ヨットは風ある日や雨降りだと結構辛い
ただ、とにかく傍でイルカだと言う方には小さな双胴船を勧めます
Thank you very much for coming aboard the Star of Honolulu with your spouse. We also appreciate your advice comparing the Star of Honolulu with the catamaran. We are very pleased that you enjoyed the relaxing views from the ship. We look forward to welcoming you again.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。スターオブホノルル号とカタマランとの比較のアドバイスも有難うございました。スターオブホノルル号でゆったりと船上からの景色も楽しんで頂き大変嬉しく思っております。又のお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/22 |
Reviewed by: みわこ
The shuttle driver was cheerful and it was fun. It takes a bit of physical effort, but once you reach the top and see the view, your spirits lift, and I even saw a rainbow. It was a bit cloudy, so if it had been sunnier, it would have been even better.
送迎の運転手さんが愉快で楽しかった。
体力は少し使うけど、登りきって景色を見れば気分上々で虹も見れました。
少し曇り気味だったのでもっと晴れてたらもっと最高
There are some areas along the way where the ground is uneven.
途中足元がガタガタなところがあります
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2025/12/31 |
Reviewed by: Robb
My family and I had an absolutely incredible time. The guides were amazing. The views were absolutely incredible. This is a must do when visiting the island.
| Rating: | |
|---|---|
| Packages: | 3-Hour ATV Group Ride Package (Seats 2 to 4 participants) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/22 |
Reviewed by: Kara
Along Pearl Harbor, we enjoyed the stop at Punchbowl Cemetery, and the city tour of Honolulu highlighted key sites
Aloha and mahalo nui loa for your kind words!
We're so happy to hear you had a memorable time exploring Oahu's historical sites with Polynesian Adventure.
We look forward to welcoming you both back for another unforgettable island adventure!
With warm aloha,
The Polynesian Adventure ʻOhana
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour, Punchbowl & Honolulu City Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/17 |
Reviewed by: Kara
Shared meaningful historical context about the USS Arizona, Pearl Harbor, and Hawaii’s royal history.
| Rating: | |
|---|---|
| Packages: | 8:00 AM Departure |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/16 |
Reviewed by: Kara
The Kualoa Ranch Movie Sites Tour was a fun and fascinating experience and well paced!
| Rating: | |
|---|---|
| Packages: | 90-minute Standard Movie Sites & Ranch Tour |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/16 |
Reviewed by: Kara
Both trails offered stunning scenery—the panoramic views from Diamond Head and the rainforest vibes at Manoa Falls were unforgettable.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/11 |
Reviewed by: Kara
The boat ride along the river offered beautiful views of lush tropical landscapes, and the live Hawaiian music and hula added an authentic, festive touch.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/11 |
Reviewed by: Kara
The 9:45 AM departure worked well, with clear instructions and enough time to explore at our own pace.
| Rating: | |
|---|---|
| Packages: | [9:45 AM] Morning Package from Waikiki |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/08 |
Reviewed by: Kara
The itinerary was well planned, with a nice mix of North Shore highlights, scenic East Side stops, and a fun visit to Dole Plantation.
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| Packages: | 8-hour Oahu Island Experience Day Tour |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/08 |
Reviewed by: Kara
This early-morning Pearl Harbor shuttle was a great value and very well organized.
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| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Friends |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/01 |
Reviewed by: みなとみらい
I was disappointed that I couldn't experience the whale watching I was looking forward to, but I was able to see the views from the back of Diamond Head, which made for a valuable experience.
期待していた様なホェールウォッチングが出来なかったのは残念でしたが、ダイヤモンドヘッドの裏側の景色なども見られ、貴重な体験になりました。
The coffee was sold out, so I had tea instead, but later I was able to have coffee as well. ☕
珈琲が売り切れで、紅茶にしましたが、後で珈琲も頂けました☕
Thank you very much for coming aboard the Star of Honolulu with your friends. We are sorry that you were unable to see the whale behaviors you were expecting, but we are very pleased to hear that you enjoyed the views from the ship and the morning cruise. We look forward to welcoming you back to Hawaii next time.
この度は私共のスターオブホノルル号にご友達とお越し頂き誠に有難うございました。期待されていた様なクジラの生態を見れなかったことが残念でしたが、船上からの景色と朝のクルーズも楽しんで頂き大変嬉しく思っております。また次回もハワイでお待ちしております。
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| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: Eric Y
My wife and I booked the morning 2hr whale watch cruise and it was breathtaking. The views all the way throughout the cruise was the highlight. Not to mention the whales we spotted in the distance. The cruise staff were all very helpful and welcoming. The pineapple banana bread was one of the best I have ever had! I would recommend this activity to all friends and family that come to Oahu
Take ginger pills or gravol if you are sensitive to motion
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| Packages: | [January 2026 Special Promo] Review and Score a BOGO Deal! |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: E.A
I was unsure about joining the tour since I was going alone, but since it’s Hawaii Island, I decided to give it a try. This tour takes you to the summit in a 12-passenger bus. We go up to 4,200 meters, so to avoid altitude sickness, we take a 40-minute break at 2,700 meters to acclimatize. During that time, we could buy souvenirs and use the restroom, which was quite clean.
Once we reached the summit, it was very cold, around 0 degrees Celsius. Many people borrowed warm clothing, but I was fine with what I brought (a knit hat, neck warmer, fleece, down jacket, and thermal pants).
The sunset was amazing, as we could see it from a higher point than Mount Fuji. After that, we moved to a spot where we could see the starry sky, and while enjoying warm cocoa, we spent a luxurious time learning about which stars belonged to which constellations.
It’s a life-changing experience, so I highly recommend you go!
1人参加だしツアー行くか迷ってましたが、せっかくのハワイ島だから行ってみようと決めました。
こちらのツアーは12人乗りのバスで山頂までいきます。
4200mまであがるので、高山病にならないように2700m地点で40分休憩して体を慣らします。
そこではお土産を買えたりトイレも行けました。
トイレは普通に綺麗でした。
山頂まで行くととても寒くて0度くらいになります。
防寒具は借りてる人も多かったですが私は持参したもので足りました。
(ニット帽、ネックウォーマー、フリース、ダウン、浦起毛パンツ)
日の入りは富士山よりも高いところから見れてとても良いです。
その後、星空が見える位置まで移動し、どの星がどの星座か教えてもらいながら温かいココアをいただきながら贅沢な時間を過ごしました。
人生観が変わるのでぜひ行ってみてください!
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| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/20 |
Reviewed by: ひどかった
The reservation notification did not specify a concrete pickup time, stating only, "We have arranged for you to match your flight arrival time. Please come to the designated location." The specified pickup location was "Roberts Hawaii KIOSK."
However, after arriving at the airport and searching for the KIOSK as instructed, I could not find it. Since it mentioned, "If you cannot find it, please contact the dispatch hotline," I inquired in English. The representative explained how to get to the meeting point and mentioned, "There will be staff wearing yellow aloha shirts," but upon arrival, there were no staff members in sight.
When I called the hotline again, I was just repeated the same explanation. After requesting to speak to a different representative and explaining the situation, I finally received the instruction, "The driver is on their way, so please wait there." It turned out that the staff had not even arrived yet.
I continued to wait in an empty area until the driver finally arrived. However, this time, they did not assist with loading or unloading the luggage at all, and we had to load all the suitcases ourselves. Once we finished loading, I thought we could finally depart, but the vehicle showed no signs of moving. When I asked, "Are you waiting for other passengers?" the only response I got was, "I don’t know," with no further explanation. Meaningless time just passed by.
The driver was later seen talking on the phone with someone who seemed to be staff, and it became vaguely clear that there were other passengers, but there was no explanation from their side. After a while, two groups of passengers finally boarded, and we departed. Notably, those two groups of international passengers also had to load their luggage themselves without any assistance.
The prior explanations were often misleading, and the hotline's explanations on the day were unhelpful. The driver's attitude was quite careless, so I have no intention of using this service again, nor would I recommend it to anyone.
予約通知には具体的なピックアップ時間の記載がなく、「フライト到着時間に合わせてお手配いたしました。指定場所にお越しください。」の記載。指定されたピックアップ場所は「ロバーツハワイのKIOSK」でした。
しかし、空港到着後に案内どおりKIOSKを探しても見つからず。
「見つからない場合はディスパッチホットラインへ」とのことだったため、英語で問い合わせを実施。担当者から集合場所までの行き方を説明され、「黄色のアロハシャツを着たスタッフがいる」と案内されたものの、到着してもスタッフの姿はどこにもありませんでした。
再度ホットラインへ電話すると、同じ説明を繰り返されるばかり。担当者を変えてもらい状況を説明したところ、ようやく「ドライバーが今向かっているので、その場で待つように」との指示。つまり、そもそもスタッフ自体がまだ来ていなかったことが判明しました。
何もない場所でひたすら待ち続け、ようやくドライバーが到着。
ところが今度は、荷物の積み下ろしを一切手伝ってくれず、スーツケースはすべて自分たちで積み込むことに。
積み込みが終わり、ようやく出発かと思いきや、車は一向に動く気配なし。
「他の乗客を待っているのか」と尋ねても、返ってきたのは「I don’t know」の一言だけで、状況説明もなし。意味のわからない時間がただ過ぎていきました。
ドライバーの方がその後スタッフと思しき人と電話をしており、他にも乗客がいそうであることがうっすら判明したものの、あちらからの説明はなし。
しばらくしてようやく2組の乗客が乗り込み、出発。
なお、その2組の海外の方々も同様に荷物を運んでもらえず、自分たちで積み込みをしていました。
事前の説明はミスリードになるところが多く
当日ホットラインでの説明も不親切。
ドライバーの方の対応もかなり雑だったので私は二度と使おうと思えませんでしたし、だれにもお勧めできません。
I think it's better to consider other means of transportation as much as possible.
できるだけほかの移動手段を検討した方がいいと思います。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/13 |
Reviewed by: ハワイリピーター
It was great to be able to see the battleship that still bears the scars of war. The Japanese tour guide was easy to understand, and I was able to learn a lot of things.
戦争の爪痕が残る戦艦を見学できて良かったです。日本語のツアーガイドは分かりやすくて色々学ぶことができました。
The ship is quite large, so you'll be walking a lot. There are also many stairs, so please make sure to be in good health to participate.
艦が大きいので結構歩きます。階段も多いので体調を整えて参加してください。
| Rating: | |
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| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2025/08/13 |
Reviewed by: Kelman
The Fern Grotto trip was a lovely experience from beginning to end. First: the price is right! There are so many expensive things to do on Kauai, but we thought the $35 per person fee was worth it. The boat is wide and very stable (no waves!!) and is covered overtop (no rain and no sunburn). However the sides are completely open and we enjoyed the air and very slight breeze. The captain gave nice narration on the way to the grotto with interesting facts about the area. On the trip back, there was a hula show with singing. It was more like a family show than a Hollywood production which was fine with us. I was amazed at the care and assistance provided to a lady in a wheelchair, several who had walkers, and some with canes. Once arriving at the Grotto, the boat crew guides you on a cement path to the viewing area. Then they sing the Hawaiian Wedding Song which was nice. My younger brother was married at the Fern Grotto about 40 years ago, so that was meaningful to me. There were restrooms at the Grotto area. No food or drink is served. Tour lasted a total of 2 hours. Plenty of parking.
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| Packages: | River Cruise Package |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/19 |
Reviewed by: Mama bear
The food was good and plentiful the entertainment was awesome
Room was a bit chilly
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| Packages: | Pacific Star Buffet Dinner & Show |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/19 |
Reviewed by: yu
It was an experience that could only be done on a tour! We had explanations on acclimatization to high altitudes, enjoyed BLT sandwiches, warm cocoa, and took lots of photos. I was thinking about not booking a tour and just seeing the starry sky on my own during the trip, but observing the stars from a place higher than the center was a really great experience.
ツアーじゃないとできない体験ばかりでした!
高地順応のポイント説明、BLTサンドに、温かいココアとたくさんの写真撮影。
旅ではツアー予約しないで星空を個人で見ようかなあとも思ったのですが、センターより高い場所での星空観測はとてもいい経験でした。
The Mauna Kea at night has no lights and the rocky road is quite rough, so I think it's best to join a tour for a safe ascent!
夜間のマウナケアは明かりもなく、ガレ地の酷道なのでツアーで安心して登ると良いと思います!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/19 |
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It's recommended to bring hats and outerwear that are less likely to be blown away, as well as sunglasses for sun protection. If you have binoculars, you might be able to see whales in a more impressi