Reviewed by: 10th anniversary
Awesome tour, great value and the only one that does the full trip not just out and back. Good to have a guide that lived in the area and knew just about everything about everything.
| Rating: | |
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| Packages: | Road to Hana Tour with Pizza & Salad Lunch |
| Attended as: | Couples |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/07 |
Reviewed by: あーこ
It seems that someone was late for the meeting time at the hotel, and since we were going around to a few hotels, it took a bit of time to arrive at the airport. I had some extra time, so it wasn't a problem, but I think I might take a taxi next time.
途中のホテルで集合時間に遅刻した方がいたようで、ホテルを何か所かまわっていたこともあり、空港に到着するのに少し時間がかかりました。時間に余裕をもっていたので問題ありませんでしたが、次回はタクシーにしようかなと思います。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/12 |
Reviewed by: あーこ
After arriving at the airport, I wasn't sure where to check in and wandered around the bus terminal area, but I was able to check in with the staff from Roberts Hawaii without any issues. It takes some time as they visit several hotels, but it's a reasonable and reliable service.
空港に着いてからどこで受け付けてもらえば良いか分からず、バス乗り場周辺をウロウロしていましたが無事にロバーツハワイのスタッフに受け付けてもらえました。ホテルを何か所かまわるので時間はかかりますが、リーズナブルながら安心して利用できます。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/09 |
Reviewed by: いしー
I was able to see the filming locations of the movie, which was a valuable experience. I had a fun day and would like to come back again.
映画の撮影場所を見ることができで、貴重な体験ができました。
1日楽しく過ごせて、また来たいと思いました。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/13 |
Reviewed by: みーこ
I always use this service. They drop me off right in front of the hotel, and it's fine to wait in the hotel lobby for the return trip! I'm usually worried and end up wandering outside (laughs), but I can move between the airport and hotel with peace of mind, so I highly recommend it.
いつも利用させていただいています。
ホテルの前まで送っていただけて、帰りもホテルのロビーにいれば大丈夫です!
いつも心配で、外でうろうろしてしまうのですが(笑)
安心して空港間の移動ができるのでお勧めです。
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2018/03/03 |
Reviewed by: Inge
Nice ride, kind staff. No whales. There was a promise to have a free new cruise if whales were not spotted, but I did not see the lady, who had to organise that. So, bit disappointing all in all
| Rating: | |
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| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/28 |
Reviewed by: Al Schroeder
AC was our guide for this tour and he was funny and full of information. The lunch at the waterfall was not the best and very limited. We heard from other people that the lunch at the burger place was very good. It started to rain right after lunch which cut short afternoon activities. AC took us to the Dole plantation to try to make up for the rain. AC really tried to make the day better for us.
| Rating: | |
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/18 |
Reviewed by: Al Schroeder
Joe was our tour guide for the Missouri tour and he was awesome. He took us below deck to see the heart and soul of the ship. We learned so much from Joe any history buff would love this tour.
| Rating: | |
|---|---|
| Packages: | (Temporarily Not Available) Heart of the Missouri - Premium Guided Tour |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/20 |
Reviewed by: Al Schroeder
Our tour guide was very informative. She talked about the Hawaiin lifestyle and how things have changed for them over the years. She was also very good about teaching us some of the Hawaiin language. A very important part of the culture. One thing would have made this better would have been a better lunch menu. The buffet at Kualoa ranch was limited.
| Rating: | |
|---|---|
| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/21 |
Reviewed by: Al Schroeder
Our tour guide was Amy and she was awesome. Her knowledge of how the show is created and the actors was greater than any expectation we had. Seeing the McGarrett house and meeting the owner was the highlight of the tour for us. Both the owner of the house and Amy were absolutely wonderful. I think the best tour of our vacation.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/22 |
Reviewed by: Al Schroeder
Jason was our guide for the sunset tour. He was awesome! Took the time to teach me how to use my camera to get the best shots. Definitely would recommend this tour. I learned so much about taking pictures with a digital camera.
| Rating: | |
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| Packages: | Sunset Tour (5 hours) |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/23 |
Reviewed by: ニイハオ島
Unfortunately, we couldn't see any whales, but since it's nature, that's understandable. I think it would be amazing if we could see them. Even without seeing whales, you can still enjoy the cruising experience. I definitely recommend bringing binoculars!
残念ながらクジラは見れませんでしたが、自然相手なのでそこは仕方ありません。見れたら最高だと思いますよ。クジラが見れなくてもクルージング気分は味わえます。是非、双眼鏡を持参する事をお奨めします!
Thank you very much for participating in our cruise. We are sorry that you were unable to enjoy whale watching this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/23 |
Reviewed by: よしひろ
They took me to the hotel without any issues. The pickup was in a clear style, so I was able to find it easily, which was good. Since my Japanese isn't very good, it seems best to clearly repeat the destination.
問題なくホテルまで送ってくれました。
ピックアップもわかりやすいスタイルなのですぐに見つけることができたのでまずまずです。
日本語はあんまり伝わらないので、行き先は確実に復唱したほうがよさそうです。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/01 |
| Activity Date: | 2018/02/26 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: しもじ君
I was disappointed. The waves were high, and many people on the boat got seasick. We didn't see any whales either. I don't recommend this for those who are prone to seasickness.
ガッカリでした。波が高くて船に乗って居られた沢山の方か船酔いをされてました。
鯨も見れませんでした。船酔いの弱い方にはオススメしません。
Thank you very much for joining our cruise. We hope you will challenge yourself again on a calm sea day. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
是非また海が穏やかな日にチャンレジしていただければと思います。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: カニセツ
As soon as I came out of the airport, I found the bus and got right on. Since it only goes to five hotels, I arrived at my hotel quickly and was able to make effective use of my time. It was easy (*^^*) I definitely recommend it for those who are not good at English!
空港から出てきてすぐに分かりそのまま車に。
もともと五つのホテルしか回らないバスだったのでホテルにもすぐにつき時間を有効に使うことができました。楽です(*^^*)英語が苦手な人は絶対に利用おすすめします!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/21 |
Reviewed by: Christy
It was something to do on a rainy day to fill a couple hours.
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/25 |
Reviewed by: tomo
I made a reservation for three people, including a one-year-old child. Normally, there wouldn't be a charge for the child, but since it was stated that if we paid an additional fee for the seat, the child seat would be free, I went ahead with the application. However, there was no child seat in the shuttle, and when I asked the staff, they said, "The information from Beltora is incorrect. Please contact them for a refund for the child's portion." After that, I sent an inquiry via email, but I haven't received a response. I'm worried about whether I will get a refund.
1歳の子供と3人で予約しました。通常なら子供料金はいらないのですが、オプションで席料を払えばチャイルドシート無料と記載があったため、申し込みしました。
しかし、送迎車にチャイルドシートは無く係りの人に確認したところ、
「ベルトラさんの表記が間違っている。子供分は、そちらに言って返金してもらって下さい」と言われました。
その後、問い合わせでメールを送りましたが、返答はなし。返金してもらえるのか不安です。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/25 |
Reviewed by: マウイ LOVE
At sea level (below 1 meter), the temperature is 28 degrees. The tour bus picked us up right in front of the hotel lobby. Mr. Yamap greeted us with a smile. From there, all participants gathered at the donut shop. We set off towards the summit of Haleakalā. We stopped at a market along the way to buy sushi and were given tips on Maui souvenirs, and then we headed to the summit! To reach a place over 3000 meters, we took our time ascending with breaks along the way (by car). To get above the clouds, we had to pass through them. In the thick clouds where we couldn't see ahead... I wondered if we would even be able to see anything at the summit. I was filled with anxiety as we climbed. However, Mr. Yamap played music and chatted, seemingly unconcerned about the weather at the summit. Perhaps to match the age of the participants? I’m not sure, but he played songs from the '80s... They were right in our strike zone, so we enjoyed the ride. And finally... the summit! There were no clouds, and nothing obstructed our view. As dusk fell, we could beautifully observe the rare shadow of the Earth, and since it was a new moon that day, while we ate our bento in the car, it seemed Mr. Yamap was preparing telescopes and other equipment. After dinner, when we got out of the car... we were instructed not to look up until we were outside. Since the car lights were on while we ate, it seemed that looking up immediately wouldn’t allow us to see the stars clearly. Once we adjusted our eyes, the starry sky was incredibly moving...! Seriously, it was amazing. Everyone should go. I don't want to promote it too much. It's a sight rarely seen. The number of stars you might only see once in a lifetime. It makes you feel how tiny Earth is... When I saw this starry sky, all my past failures and struggles seemed insignificant...
Lastly... it is really cold at the summit. They can lend you down jackets or blankets, but if you're sensitive to the cold, it's better to bring inner layers or disposable hand warmers even when going to Hawaii. They also serve warm tea.
下界(海抜1m未満)では気温28度。ツアーバスがホテルロビー前までお迎え。山Pさんがニコニコお迎えに来てくれました。そこから、ドーナツ屋さん参加者全員集合。ハレアカラ山頂に向かって出発。途中のマーケットでお寿司などを買い込んで(マウイのお土産とかも教えてもらって)、いざ山頂へ!3000mを超える場所へ向かうには、途中の休憩を入れながらゆっくり上っていきます(車で・・)。雲の上に出るためには・・雲の中を通過しなければなりません。前方も見えないような雲の中で・・・もしかしたら山頂に行っても見えないんじゃないのかな?不安感満載で登っていくのです。しかし、山Pさんは音楽を流しながら、いろいろお話を入れて、山頂の天気のことは特に気にもせず、運転していました。参加者の年齢に合わせたのか?わかりませんが80年代の曲が・・・・。われわれのストライクゾーンの曲だったので楽しく向かいました。そしてついに・・・山頂!そこは雲もなく、目の前を遮るものはありません。夕暮れになり・・めったに見れない地球の影もきれいに観察できましたし、当日は新月で、お弁当を車内で食べている間に山Pさんは望遠鏡などの準備をしていたようです。夕食が終わって、車内から出るときに・・・下を向いて上を見ないようにとの指示。車内は車内灯をつけてお弁当を食べていたので、すぐ上を向いても星がきれいに見えないらしいです。あとは目を慣れさせて見るとすごく感動的な星空が・・・!まじ、やばいです。皆さん行ってください。あまり紹介したくないですね。めったに見れない。一生に見れるかどうかの星の数。地球なんてなんてちっぽけな・・・・・と感じます。
今までの失敗や苦労などはこの星空を見たら・・・。以上
最後に・・・山頂はマジで寒いです。ダウンとか毛布とか貸していただけますが、寒がりの人はハワイに行くのに、インナーとか使い捨てカイロとかあったほうがいいです。暖かいお茶も出してくれます。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2018/02/27 |
| Activity Date: | 2018/02/12 |
Reviewed by: Sarah
This tour is really *the* way to see some of the most beautiful spots on the island. Our tour was a small group of 4 led by Bonnie, who is so much fun and know so much about the island and about photography. Three of us on the tour had our iPhones and no special cameras or lenses and Bonnie gave us great tips and tricks for taking better photos with our phones. We even got to see a Hawaiian monk seal basking on the beach. Highly recommended!
Aloha Sarah,
Mahalo for your review. Yes... we like the small groups too! We love to share the island and it's scenic spots and wildlife.
Warmest Aloha,
Marie
| Rating: | |
|---|---|
| Packages: | 8-Hour Island Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: トラベラー
The flight was delayed by about 6 hours. Since I had made a reservation in advance and knew the flight number, I was able to avoid being left behind. It was definitely worth using.
フライトが6時間くらい遅れてました。事前に予約をしたため、便名が分かっていたため、置いてきぼりにならずにすみました。利用価値、有りです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: やすと
I immediately spoke to the person at the airport exit, but I had to wait quite a while for the bus to depart. They mentioned that it only goes to five places, but the waiting time at the airport is long, so I'm not sure about that. Just for your reference.
空港出口の人にすぐに声を掛けましたが、バスの発車まで結構な時間待たされました。五ヶ所しか周らないとの事ですが、空港での待ち時間が長いのでどうかなと。ご参考までに。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: Ken
The tour was great, George our tour guide provided an up close and personal look at the behind the scene props and WWII History of the Ranch. It was fun to see and stand next to some of the Jurassic Park sets which were used during the actual filming. Afternoon cruise was OK, but it would have been better if it sailed out to some of the sights highlighted like the Chinese Hat and the Island where Gilligan's Island was filmed. Food at their Buffet was very good and plentiful. All was well worth the money paid and I would do it again.
| Rating: | |
|---|---|
| Packages: | Movie Tour & Kaneohe Bay Afternoon Cruise Combo |
| Attended as: | Friends |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/17 |
Reviewed by: CathyG
We were very fortunate, we had a lovely sunny day and we saw 3 or 4 whales. The crew were very helpful.The buffet meal was of good variety, tasty food and people were able to return as many times as they wanted. With regard to the whales, as stated in the tour blurbs there are rules about how close the boat can get to the whales because of this and how fast they breach and disappear I would suggest putting the camera aside and fully enjoying the experience with your own eyes, which is quite a thrill.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Couples |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/01/03 |
Reviewed by: ヨシオ
I requested a transfer from Hawaii Island to Oahu, but due to a misunderstanding, I realized at the hotel in Oahu that I had a return voucher instead of a transfer. I contacted Beltora from the hotel, and they kindly assisted me and arranged for a pickup at the return time. I will use this service again next time.
ハワイ島からオワフ島へ送迎を頼みましたが、勘違いで送迎のつもりが
帰りのバウチャーがオワフについてホテルで気が付きあわてましたが、
ホテルからベルトラに連絡し親切に対応してもらい帰りの時間に迎えに
来てもらいました。次回も使います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/03 |
Reviewed by: おまる
I couldn't go to the summit because it was closed, but from just above the Onizuka Center, I was able to see a sky full of stars. They explained the winter Milky Way and various stars, making it a very enjoyable tour.
山頂にはクローズで行けなかったですが、オニヅカセンターのちょっと上から、満天の星空を見ることが出来ました。
冬の天の川とか色々な星の説明をしてくれて、大変楽しいツアーでした。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/20 |
Reviewed by: Curtis Walker Sr
We had a great time on the tour.
Our tour guide Judy was very knowledgeable regarding the locations we visited.
She added humor to the entire trip which made the tour seem very personal for everyone involved.
Mahalo
Curtis Walker Sr
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/01 |
Reviewed by: Deb I
Wake up early, super early, for the most amazing sunrise you’ll see, if you are an adventurer. It’s cold up there, super cold so prepare for that. Before sunrise, marvel at the stars. They’re so cold you can touch them. Gloves, hats and warm coats needed, but its soooooo worth it!! The sunrise is spectacular! And once it comes up, the crater is like nothing you’ve ever seen. Turn to your right and look up at the science stations there also. You’ll want to stay!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/01/30 |
Reviewed by: ゆみっす
I stayed at Aqua Palms.
First, I went around the Hilton across from the airport, then circled around the hotels in Waikiki, and finally arrived at Aqua Palms.
Since I was the first pick-up on the way back, getting dropped off in front of the Hilton or Ilikai Hotel allows you to check in 30 minutes earlier.
The service was fine. If you don't speak English, it's okay to show a printed document or your phone screen.
アクアパームズ に宿泊。
まず空港からホテル向かいのヒルトンを周り、ワイキキのホテルをぐるりと回って最後にアクアパームズ でした。
帰りも最初にピックアップだったので、ヒルトンやイリカイホテル前で降ろしてもらう方が30分はやくチェックイン出来ます。
サービスは問題ないです。英語が出来ない方は印刷か携帯画面を見せれば大丈夫ですよ。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/02 |
Reviewed by: ナチ公爵
They will pick you up in a spacious bus. I think it's convenient because it's easy to adjust the timing. It's a bus marked with Roberts Hawaii, so it's surprisingly easy to recognize.
広いバスで迎えに来てくれます。
時間の調整がしやすいので便利だと思います。
ロバーツハワイの目印のバスなので意外とわかりやすいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/12 |
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Aloha Al,
Thank you for taking the time to write a review. I'm glad you enjoyed the Sunset Tour. See you again next time you are in Hawaii.
Warmest Aloha,
marie