【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were on time and kind. 時間どおりで親切でした

Reviewed by: ハワイノトリコ

I was worried about the language barrier, but I decided to go with this option since the infant fee barely applied. Surprisingly, they were on time (actually, even a bit early, just like in Japan!) and the driver was kind, which was great. There were only six of us on the bus. The price was reasonable, so I would like to use this service again.

日本語が通じず心配でしたが、乳幼児料金がギリギリかからないのでこちらに決めました。
意外にも時間どおりで（むしろ十分前でまるで日本みたい！）ドライバーさんも親切でよかったです。
バスも私たち6人だけでした。
価格も手頃なのでまた利用したいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Affordable shuttle service between Honolulu Airport and hotels by Roberts Hawaii. ホノルル空港ホテル間　格安送迎シャトルサービス　by ロバーツハワイ

Reviewed by: ドラゴン・パパ

The return bus was not the usual white vehicle like the escort car, but a nice-looking one, and it was great that the driver could speak Japanese.

帰りのバスはいつもの護送車のような白い車体でなくキレイな車体で、運転手さんも日本語が話せて良かったです。

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Kona Sunset Dinner Cruise to Kealakekua Bay with Live Entertainment | Body Glove

Okay

Reviewed by: Kelly Koch

The experience was okay. The drink was okay. The narration was okay. The food was okay. Okay.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

For personal arrangements. 個人手配のため

Reviewed by: Hanaé

I used this service separately from the family tour pack I was on. At the airport, I was assisted by a Japanese person, which made my transfer to Waikiki worry-free. The driver was also kind, and there were no issues. I had been using another shuttle bus, but I think I will choose this one next time!

ツアーパック参加の家族とは別に個人手配だったので利用しました。
空港では日本人の方に対応して案内してもらえて不安なくワイキキに移動できました。
ドライバーさんも親切で問題なかったです。別のシャトルバスを利用してましたが、今度からこちらにしようと思いました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Translation is not available because the original text is unclear. ☆

Reviewed by: ハル☆

I used it on the Big Island as well, and I used it on Oahu too☆ They came to pick me up at the luggage pickup location! I would like to use it again if I have the chance!

ハワイ島でも利用しましたが、オアフ島でも利用☆荷物をピックアップする場所まで迎えに来てくれました！また機会があれば利用したいと思います！

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Sunset and Night Rainbow (Moonbow) サンセットと夜の虹（ムーンボー）★

Reviewed by: ニコニコ

I joined a tour to see the stunning starry sky of the Big Island. After picking up guests from various hotels, we headed to the Onizuka Center. During this time, our guide, Jin, shared various interesting facts about the Big Island, making the journey enjoyable and entertaining. At the Onizuka Center, we had lunch and rented cold-weather gear, which included ski pants and jacket, gloves, and a hat. Being someone who gets cold easily, I wore a fleece over my T-shirt, applied a heat pack, and used the rented cold-weather gear.

We arrived at the summit a bit earlier than other tours, allowing us to use the restroom before it got crowded and wait in the best position. A sea of clouds spread out before us, with Subaru and telescopes from various countries in sight, creating a truly beautiful view. The sunset was breathtaking, with the colors of the sky gradually changing, which was incredibly beautiful.

Afterward, we moved to a different location for stargazing and observed the Southern Cross. Unfortunately, due to the full moon, a completely starry sky was difficult to see, but I was able to witness the moonrise for the first time. The red moonrise felt quite mysterious. Since it was close to a full moon, seeing the Milky Way was challenging, but instead, we were shown Saturn, and at the end, we got to see a "night rainbow," which left me very satisfied!

The guide's knowledge about astronomy was impressive, and it was evident that they put in a lot of effort to provide the best tour based on the moon, weather, and timing.

ハワイ島の満点の星空を見たくて、ツアーに参加しました。まず各ホテルでゲストをピックアップ後、オニヅカセンターに向かいます。この間もガイドのＪＩＮさんがハワイ島について色々教えてくれるので感心したり笑いながら楽しく過ごせました。オニヅカセンターでお弁当を食べて、防寒具をレンタルします。スキー用の上下、手袋、帽子、という感じです。寒がりの私はＴシャツの上にフリースを1枚羽織り、カイロを貼り、レンタル防寒具という具合です。
他のツアーよりも少し早めに山頂に着き、混み合う前にトイレを済ませ、ベストポジションにて待機です。雲海が広がり、その中にスバルや各国の望遠鏡があり、本当に素敵な眺めです。サンセットは感動的でした。空の色がだんだん変化していくのが、本当に美しかったです。
その後、星空観測のために場所を変えて、南十字星を観測。残念ながら、月が満ちていたので満天の星空は難しかったですが、月の出を初めて見ることができました。赤い月の出で、不思議な感じでした。満月に近かったので、天の川は難しかったですが、その代わりに土星を見せてもらったり、最後には『夜の虹』を見せてもらって、大満足でした！！
ガイドさんの天体に関する知識がすごいのと、月・天候・時期等に合わせたその時のベストなツアーができるよう努力してくれているのがとても感じられるツアーでした。

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西オアフで体験するパワースポット&シュノーケリングツアー＜日本語ガイド兼インストラクター／送迎付き＞

If you're looking for a tour in West Oahu, this is the place! 西オアフのツアーなら、ここです！

Reviewed by: ツノダシ

I had been wanting to visit West Oahu, but I hesitated because the guidebook mentioned a lot of car break-ins and that the area wasn't very safe. Then I found out about this tour.

In the end, it was a great decision to participate in this tour. I highly recommend it. The group was small, with just two couples including my spouse and me, which was perfect for those who want to enjoy the tour at their own pace.

With Akima as our Japanese guide, we learned about the history of West Oahu, the traces of Tahitians who are said to have landed there, and the sacred cave of KANEANA, which sparked our imagination about Hawaii's history.

For lunch, we enjoyed a relaxed atmosphere at a park by the beach where locals were having barbecues, and we had our lunch in the shade of trees. It felt like we were locals for a moment.

The beach was not crowded, and we could enjoy snorkeling at our leisure while locals jumped into the sea and did stand-up paddleboarding. The water was clear, and while there weren't an overwhelming number of fish, we did see a few, including a honu napping on the seabed.

The couple we toured with mentioned they had participated in various tours, but they were excited and said, "This is the kind of tour we like."

Next time, I would like Akima to guide us around the entire island of Oahu.

西オアフに行ってみたいと思っていましたがガイドブックでは車上荒らしが多く治安がよくないと書かれており躊躇していたところ、このツアーがあることを見つけました。
結果、参加して大変よかったツアーです。おすすめのツアーです。
参加は少人数で、当日は私たち夫婦含めて２組、穏やかに自分のペースでツアーに参加したいという方には丁度よい人数です。
アキマさんの日本語ガイドで、西オアフの歴史やタヒチアンが上陸されたとされる痕跡やKANEANAの神聖な洞窟の案内は、ハワイの歴史の想像をかきたてるものでした。
ランチは、ローカルの人がバーベキューを楽しんだりゆったりした雰囲気のビーチ前の公園で、木陰でランチタイム。ローカルの人になった気分を味わえました。
ローカルの人が海に飛び込んだり、スタンドアップパドルをしたり思い思いに楽しんでいるビーチは混雑もなく、シュノーケリングをゆったり楽しめました。海は透明度が高く、魚はあふれるほどいる、というほどではありませんが、フヌフヌプクプクアプアアや海底で昼寝をしているホヌもみれました。
ツアーにご一緒したご夫婦もいろんなツアーに参加されていらっしゃるとのことでしたが、「こういうツアーがいい」と興奮しておられました。
今度は、アキマさんにオアフ島一周を案内してもらいたいと思っています。

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Pearl Harbor

Reviewed by: JoAnn Conlon

This was a powerful tour in part cause of our driver Tao!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was a bit confused trying to find the staff to greet me. お迎えのスタッフを探すのに、少〜し戸惑いました。

Reviewed by: suguru

After arriving, I was told to go to the Roberts Hawaii counter, but there wasn't a specific counter. When I asked the staff around the airport, I received advice to look for someone wearing a yellow shirt, and I was able to easily find a Roberts staff member afterward. However, I thought that if someone isn't used to speaking English, they might feel a bit anxious. Other than that, I was satisfied with the service.

到着後、ロバーツハワイのカウンターまで来てくれ、という話でしたが、特にカウンターはなく、空港の周りのスタッフに聞いたら、黄色いシャツを着ている人を探せばいい、といったアドバイスを受け、その後あっさりロバーツのスタッフを見つけることができました。ただ、英語に慣れてないないと不安に感じるかもしれないなーと思いました。その他の対応などは満足でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The reception service was... 受付の対応が…

Reviewed by: kiki

I arrived nearly an hour late due to a flight delay. When I went to the reception counter and gave my name, for some reason, I was marked as already checked in. Then, when they placed the shell lei around my neck, it hit my face, but it seemed like they didn't notice. I felt a bit sad, as it seemed like I wasn't being welcomed.

飛行機の遅延で予定よりも一時間近く遅れて到着しました。
受付カウンターに言って名前を伝えると、なぜか私は手続き済みになっていました。
そして貝のレイをかけられる時に顔にバチッとぶつかりましたが、気付いていないようでした。
何だか歓迎されていないようで悲しかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Affordable shuttle service between Honolulu Airport and hotels by Roberts Hawaii. ホノルル空港ホテル間　格安送迎シャトルサービス　by ロバーツハワイ

Reviewed by: ドラゴン・パパ

I use this service every time I travel to Oahu. Even when my flight from Japan arrives late, there are plenty of options available, so it's very convenient to get on quickly. I'm also requesting it for my return trip this time!

オアフ島旅行の際には毎回利用させていただいています。
日本からのエア到着が遅れた時にでも、けっこう便数も多いので直ぐに乗れてとても便利です。
今回も帰りもお願いしています！

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Sunset & Stargazing サンセット&星空観測

Reviewed by: MAI

We were blessed with good weather, and we were both very satisfied. It became a wonderful memory on the Big Island. I'm looking forward to the photos from the stargazing. Thank you very much.

天候に恵まれ、両方とも大満足でした。ハワイ島でのとても良い思い出になりました。星空観測の写真楽しみにしています。ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Too early pickup. 早すぎるピックアップ

Reviewed by: わいきき

There were indeed five hotels on the tour, but the pickup time was too early (I should have canceled when the time was confirmed), and I ended up with too much time at the airport. I wish there had been a bit more consideration.

確かに回るホテルは５箇所ではあったが、ピックアップの時間があまりにも早く（時間が決定した時点でキャンセルすれば良かったのですが）、空港で時間を持て余してしまった。
もう少し考慮してほしかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time 時間通り

Reviewed by: まーみー

They arrived at the hotel on time. The passengers were half Japanese and half foreigners. We arrived at Honolulu Airport without any issues. I would like to use this service again.

時間通りにホテルに来てくれました。
乗客は日本人と外人が半々でした。何も問題なくホノルル空港に着きました。また利用したいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Unexpected. 予想外

Reviewed by: Charlie'smam

I wasn't expecting much since I had a terrible experience last year, but it was reassuring to see them waiting with a sign. I appreciated their consideration for the slow car. Since the prices are the same everywhere, I think I'll ask for their service again next year.

去年散々な思いをしたから期待していなかったが、サインをもって待っててくれてまず安心。車が遅いことなど気を遣ってくれてよかった。
値段はどこも変わらないから、来年も期待してお願いしようと思う。

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5-Hour Hana Rainforest Hiking Tour with Waterfall Swim - Hike Maui

Had a great time, Sarah was a wonderful tour guide

Reviewed by: Stacie

My husband, myself and our 11 year old nephew had a great time on our hike. Pretty much everything was as described. We got to go to 4 different waterfalls, got to jump into 3 of them, included a pretty hefty peanut butter and jelly sandwich with a bag of chips, native fruit, lots of water and bug spray provided, and a backpack to keep everything in! The hike was definitely more on the moderate side than the easy side, I would say. My husband and I are fairly athletic and we were both sore and tired at the end of the hike. The nature is amazing. I took about 200 photos. The information that Sarah shared with us was interesting and insightful. She was a very nice, patient and informative tour guide. She was friendly and made conversation, but was not in your face, or invasive when people didn't want her to be. She was also very helpful because she showed the people on the tour the correct places and ways to jump off the waterfalls. I think this helped with some of the anxiety people had. I definitely recommend this hike. It is a little pricey, but it was worth it, and you really get your money's worth. I ended up messing up one of my ears when I jumped off of the third waterfall we found, so the end of the hike wasn't as pleasant for me as the beginning was, but I think that was a random thing that happened. My 11 year old nephew jumped a total of 7 times off the different waterfalls and never really complained about anything except that he slapped his hands and arms on the water (which was more his own fault). The one thing I didn't like was the number of people that were at the waterfalls during our tour. That was something we couldn't really control. There are some "private" waterfalls that we got to see, which, obviously had less people, but still had other people there. I think if you have a choice, go on a weekday, and it might be helpful to go during an off season. We went the day after 4th of July, so it was probably pretty busy.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hawaii is the best. ハワイは最高

Reviewed by: ココナ

I used this service for my round trip. When I arrived in Honolulu and was feeling lost, someone kindly approached me, which was really helpful.

On the way back, I was waiting in the hotel lobby, and before I knew it, the bus had already left. I thought I needed to wait at the hotel entrance. It made me realize that things are indeed different from Japan.

往復こちらを利用しました　
ホノルル到着して迷っていると声をかけていただき本当に助かりました

帰りはホテルのロビーで待っていたので、分からないうちにバスは行ってしまいました
ホテルの入り口（玄関）で待たなければいけないと思いました
やはり日本とは違うなって思いました

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Affordable shuttle service between Honolulu Airport and hotels by Roberts Hawaii / Honolulu Airport → Waikiki ホノルル空港ホテル間　格安送迎シャトルサービス　by ロバーツハワイ / ホノルル空港→ワイキキ

Reviewed by: aloha

I had to wait a little because they were sorting by hotel destination, but I was able to use the service without any issues. I received a shell lei at the airport.

ホテルの行先ごとに、振り分けをしているので、少し待ちましたが、問題なく利用させて頂きました。空港でシェルレイをもらいました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Affordable shuttle service between Honolulu Airport and hotels by Roberts Hawaii / Waikiki → Honolulu Airport ホノルル空港ホテル間　格安送迎シャトルサービス　by ロバーツハワイ / ワイキキ→ホノルル空港

Reviewed by: aloha

They picked me up at the hotel on time. I was able to use the service without any issues. The car was clean and comfortable.

時間通り、ホテルでピックアップしてくれました。問題なく利用させて頂きました。車内もきれいで快適でした。

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Perfect way to spend a romantic evening

Reviewed by: Kelly Martin

I had a really good time with my husband!! Perfect date night. The food was delicious and so were the drinks.

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Waimea Canyon Sightseeing Tour & Wailua River Cruise to Fern Grotto

Terrible trip

Reviewed by: Unhappy customer

This trip was terrible, expensive, and boring. With false advertisement. We were on time waiting for the bus, but it came an hour and thirty minutes later. It was ridiculous they called 3 times saying to be on time, but they were late themselves! Our guide was very bad. All he told us was the name of the attraction not the history. The bus was huge but his mic didn't work. All he had to do was change the batteries but even at a stop he didn't take the time to change them. He just was talking with other people. We could have done this with our own car and taken our time! PLEASE don't waste your money and time on this trip!!! Explore your self and take your time!!!!!!!!!

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

Polynesian cultural center

Reviewed by: Lawrence Bernal

This was a very interesting event learning about the different cultures of the islands, The shows they put on where outstanding, our personal guide Rene was fantastic and very knowledgeable. The luau show were great, and the finale of The Breath of Life show is a must see, that was just plain awesome !!

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Hana by Air & Land - Helicopter Flight & Semi-Private Sightseeing Tour Combo

Best of Maui

Reviewed by: Mary

The helicopter ride was fantastic, the Hana road trip was rushed, not really any swimming time and stuck with a family that had a kid throwing up all the time. Very unpleasant. Driver Gary was not the most amiable person.

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野生のイルカウォッチング＆シュノーケリングツアー ＜朝食・昼食付き＞

I get seasick, but my wife is very satisfied. 私は船酔い、妻は大満足

Reviewed by: Miya

My wife and I participated together. Due to traveling from Japan the day before, I was sleep-deprived, possibly because of jet lag, and ended up feeling seasick despite the boat not rocking much. I ate the breakfast bread served on board and saw dolphins from the boat, but other than that, I mostly slept.

However, my wife, who loves marine sports, was able to see several dolphins swimming very close by. When we anchored near a cape about an hour away from the pier in Kona, she was very satisfied as she used a snorkel to dive. It seems that for those who already enjoy marine sports, this tour offers a high level of satisfaction.

The staff, who at first glance appeared intimidating, were actually quite kind. While I was waiting for the restroom to become available on the boat, one of the staff quickly noticed and guided me to another restroom. Most participants were American families (Caucasian), but according to my wife, there was an elderly woman of Indian or Southeast Asian descent who seemed to struggle with swimming, yet the staff provided significant support for her diving experience. They are well-prepared to accommodate beginners. However, everything is in English, and they speak quite fast.

Since we were in open waters, there were concerns about sharks, but we were instructed to never stray far from the boat, ensuring safety.

So, originally, I would give this a five-star rating, but due to my seasickness, I have to deduct one star. Since it’s a morning tour, make sure to go to bed early the night before and get plenty of sleep.

妻と二人で参加しました。前日日本からの移動のため、時差ボケのためか寝不足のままツアー参加となり、大した揺れでもないのに私は船酔い。船内で出された朝食のパンを食べ、船内からイルカの姿を見た以外は、ほとんど寝ているという有様。
しかし、もともとマリンスポーツ大好きな妻は、すぐ近くで泳ぐイルカを何頭も見ることができ、コナのピアから1時間ほど船で移動した岬の近くに停泊したときには、シュノーケルを使って潜るなど、大満足。もともとマリンスポーツが好きな人には、かなり満足度が高いツアーのようです。
スタッフも一見コワモテに見えるお兄さんばかりでしたが、実際のところはかなり親切。私が船内のトイレが空くのを待っていたら、目ざとく見つけて別のトイレを案内してくれました。参加者のほとんどはアメリカ人（白人）の家族連れでしたが、妻によるとインドか東南アジア系の老婦人がいて、泳ぎが全くダメそうだったけどスタッフがかなりサポートして潜る体験もできたそう。初心者向けの対応もしっかりしています。ただし、全部英語です。しかもしゃべりが速い。
外洋なのでサメが怖いけど、船の周りからは絶対離れないようにとの指導もあり、安全性も確保されていたようです。
というわけで、本来星５つのことろ、私の船酔いのせいでマイナス１。朝出発のツアーなので、前日は早めに寝てしっかり睡眠をとりましょう。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした

Reviewed by: charlie

The outbound trip was a bit chaotic due to the driver's mistakes, but the return trip was comfortable and without issues. Since the destination was the airport, there shouldn't have been any mistakes. In the case of the outbound trip, the hotels were different for each passenger, which likely caused confusion for the driver.

往路は、ドライバーのミスもあり、バタバタしましたが、復路に関しては問題なく快適に利用させていただきました。目的地が空港なので、ミスのしようもないはずですけどね。往路の場合は利用者ごとに送るホテルが別のため、ドライバーが混乱したのでしょうね。

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Kilauea After Dark - Volcanoes National Park & Night Lava Viewing Tour

Fun.

Reviewed by: Rosemary

It was so great seeing the lava hitting the ocean at night. You could see the red lava coming out of the lava tube and hitting the ocean. It was a 4 mile round trip walk, but well worth it.

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

I look forward to a prompt response regarding the photo download. 写真ダウンロードの早期対応に期待

Reviewed by: ジャンバラル

The tour was blessed with good weather, and we were able to see both the sunset and the starry sky beautifully. I was looking forward to downloading the photos taken by the guide later, but it's very disappointing that the server has been down recently and I can't access them. I hope they can resolve this issue soon so I can see those photos.

ツアーは好天にも恵まれ、サンセットも星空もキレイに見ることができました。
ガイドの方に撮ってもらった写真を後でダウンロードできるとのことで楽しみにしていましたが、最近サーバーダウン中で見ることができない点がとても残念です。
早くあの写真を見ることができるように対応に期待したいと思います。

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Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Awesome Adventure!

Reviewed by: MSB

The trip was well worth the money. Would definitely recommend it to anyone.

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Kona Sunset Dinner Cruise to Kealakekua Bay with Live Entertainment | Body Glove

Very good Purchase

Reviewed by: Rich and Marion

The cruise was both pleasant and entertaining. It was a great way to cap off our last day in Hawaii.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It included a guided tour in English! 英語での観光案内付きでした！

Reviewed by: えみちぃ

It was a bit confusing at the airport exit and we had to wait, but after resolving an issue where a fellow passenger forgot their luggage and I handed it to them, the driver seemed to think I understood English. He drove while providing guidance in English between Waikiki and Kahala. My first impression of Hawaii improved greatly!

空港出口でわかりづらかった＆待ったのですが、相乗り客のお荷物忘れに気づいて渡してあげたりしたトラブルを解決した後は、英語がわかるお客様と思ってくれたのか、運転手さんがワイキキ～カハラ間を英語で案内しながら運転してくれました。ハワイの第一印象がよくなりました！

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