Reviewed by: ウリア
The weather was perfect, and I was able to fully enjoy both the sunset and the starry sky. But what I appreciated the most was the attentive guidance and explanations from the guides. Especially when we were heading to the summit of Mauna Kea, they repeatedly encouraged us to take deep breaths. Other companies may offer similar tours, but this tour is definitely the one to choose!
天候に恵まれ日の入りも星空も満喫できました。
でも何よりも有難かったのは、ガイドの方々の細やかなお声がけや解説でした。特にマウナケア山頂に向かう際、深呼吸を繰り返すよう何度も声をかけてくれました。
同様のツアーは他社も実施しているのでしょうが、このツアーは間違いないです!
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/09/01 |
| Activity Date: | 2018/08/29 |
Reviewed by: のぶりん
Due to the impact of the typhoon, we couldn't proceed to Onitsuka. The weather was also unstable, and we couldn't see the stars. The guide was very kind and the service was excellent. Since we couldn't see the stars, we received a free ticket for participation within two years. I plan to make a comeback.
タイフーンの影響で、オニツカの上には進めませんでした。天候も不安定で、星も見れませんでした。ガイドさんは、とても親切で対応も◎でした。星が見えなかったので、2年以内の参加無料券をもらいました。リベンジしようと思います。
Dear Noburin,
Hello, thank you very much for participating in our Mauna Kea Summit Sunset and Stargazing Tour.
Even during the summer months when the weather is generally stable, we occasionally experience a typhoon once a year, and I remember that the gates were closed during that period. I am very sorry that we could not take you to the summit, but I hope you will bring your rain check and join us for another tour in the future.
Please do come back to the Big Island. We sincerely look forward to your next visit.
Nature School
Rena
のぶりん様
こんにちは、この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございました。
基本的に天気の安定する夏季にもタイフーンが年に一回ほど来ますのその期間はゲートがクローズが続いた記憶がございます。
のぶりん様を山頂へお連れできず、大変残念でしたが、是非レインチェックをご持参の上、またツアーへご参加頂ければと存じます。
是非またハワイ島へお越しください。
のぶりん様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2018/08/31 |
| Activity Date: | 2018/08/27 |
Reviewed by: Coral Carey
This was one of the highlights of our trip! Our tour guide Jacey was fun and very knowledgeable! Had a great time and look forward to enjoying our Maui Gold pineapples at home! Thank you!
| Rating: | |
|---|---|
| Packages: | Pineapple Farm Tour & Pineapple Tasting |
| Attended as: | Couples |
| Posted on: | 2018/08/30 |
| Activity Date: | 2018/08/27 |
Reviewed by: みけまるこ
We participated as a family of four during the summer vacation. They came to pick us up at the hotel on time in the morning, and along the way, they shared stories about mango trees and former President Obama, making the journey enjoyable. They were considerate enough to ensure we had enough time for sightseeing in Haleiwa, allowing us to have a leisurely and delicious lunch. The main event, horseback riding along the coast, was so much fun that I can't even put it into words. They matched each rider with a horse based on the horse's personality. I was impressed by how many different personalities they have, just like humans. The horse for my elementary school son and me was very obedient, while my daughter and husband's horse was laid-back and a bit of a foodie, often stopping to graze, which made it a bit challenging! Those moments became fun memories as well. The view of the ocean from horseback was incredibly beautiful and refreshing. On the way back, the kids kept saying they wanted to go again! I would love to participate again as well. Thank you for providing such a wonderful experience!
夏休みに家族4人で参加しました。朝も時間通りにホテルまでお迎えに来てくれて、道中もマンゴーの木を教えてくれたりオバマ元大統領の話をしてくれたり、と楽しい道中でした。ハレイワでの観光に時間が取れるようにと気にかけていただいたのでゆっくり美味しくランチを食べることができました。メインの海岸沿いでの乗馬はもう言葉にならないくらい楽しかったです。馬の個性を見ながら乗る人を決めてくれていました。人間と同じであんなにもいろんな個性を持っているのだと感心しました。私と小学生の息子の馬は従順な子だったのですが、長女と主人の馬はマイペースで食いしん坊な子で、何度も寄り道したりして苦戦してました!それも楽しい思い出です。馬上から眺める海も最高に美しく気持ちの良いものでした。
帰り道で子供たちはまた行きたい!と何度も言ってました。私も是非また参加させていただきたいです。
素敵な経験をさせていただきありがとうございました!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2018/08/29 |
| Activity Date: | 2018/08/21 |
Reviewed by: ハワイ島初めて
I was moved by both the sunset and the starry sky. I took many wonderful photos and showed them to people around me after returning home. It became a great memory for my family. I also want to thank our guide, Shin. He had a friendly conversation with my daughter, who initially wasn't very enthusiastic, but she seemed to enjoy herself. The miso soup we received was warm and comforting. I thought it might be expensive when I signed up, but it was definitely worth it. Thank you very much.
サンセットも星空も感動しました。
素敵な写真もたくさんとっていただき、帰国後に周囲の人に見せて回ってしまいました。
家族の良い思い出になりました。
ガイドのしんさんにも感謝いたします。
娘とも仲良く会話していただき、当初気が進まなかった娘も楽しそうでした。
いただいたお味噌汁も温かくて、気持ちも暖まりました。高いかなと思いながらも申し込みましたが、その価値は十分にありました。
ありがとうございました。
Dear First-Time Visitor to Hawaii Island,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stargazing Tour. We are very pleased to have been able to assist in creating memories for your family. We are glad that your daughter enjoyed it as well!
Hawaii Island has many attractions, so please do come back to visit us again. All of our staff sincerely look forward to your next visit.
Nature School
Rena
ハワイ島初めて様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き誠にありがとうございました。
ご家族の思い出造りのお手伝いが出来ました事、大変嬉しく思います。
娘様にもお楽しみ頂けて良かったです!
ハワイ島にはたくさん魅力がございますので、是非また遊びにいらしてください。
またのご来島をスタッフ一同、心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/08/26 |
| Activity Date: | 2018/08/13 |
Reviewed by: kokko
This time, when I told them my name at the airport, I was surprised to hear, "You are already checked in, so you must be on board." It started off like a funny story, saying, "But I'm right here!" However, I was safely taken to the hotel.
今回、空港から乗る時に名前を告げたら、「あなたは既にチェックされているので、乗っているはず」と言われてびっくり。「だけど、本人がここにいるのだから…」と笑い話のような事で始まりましたが、無事ホテルに送ってもらいました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/24 |
| Activity Date: | 2018/08/11 |
Reviewed by: まーちゃん
The driver was very kind and explained in detail about delicious restaurants and how to handle the horses. Thanks to that, it became a memorable day. I felt that the free time in Haleiwa Town was too short, so I think it would be better to have more time.
ドライバーさんがとても親切な方で、美味しいお店や馬の扱い方などを丁寧に詳しく説明してくださいました。
お陰様で思い出深い一日となりました。
ハレイワタウンでのフリータイムが短くて足りなかったので、もっと時間を長く取れるといいと思います。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2018/08/23 |
| Activity Date: | 2018/08/17 |
Reviewed by: と〜る©️
The transfer from the hotel to the airport was smooth without any particular issues. The hotel pickup time was as scheduled. However, in a way, having things on time overseas might be quite impressive.
ホテルから空港までの送迎なので、特段何ごともなくスムーズに送って頂きました。
ホテルのピックアップ時間も予定どおりでした。
でも海外で時間どおりということが、ある意味すごいことなのかも知れませんね。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/08/23 |
| Activity Date: | 2018/08/20 |
Reviewed by: あけみ
The half-day morning tour was a bit rushed, but I was able to see various attractions on Oahu. The Polynesian Cultural Center was charming with the earnestness of the student guide, and the show was fantastic.
午前中の半日観光は駆け足でしたが、オアフ島の色々名所を観ることができました。
ポリネシア文化センターは学生のガイドさんの一生懸命なのが、微笑ましく、
ショーは最高でした。
| Rating: | |
|---|---|
| Packages: | 半日観光+ビュッフェ+ナイトショー<中央席 > |
| Attended as: | Families |
| Posted on: | 2018/08/23 |
| Activity Date: | 2018/08/17 |
Reviewed by: タケちゃん
This time, during our two-week stay, the only tour was this stargazing! I was really looking forward to it, but unfortunately, the sky was cloudy and the moon was out. We could see the large moon, but the stars we were hoping to see were much better viewed back in Japan. It was disappointing.
If you have flexibility in your schedule, it's better to consider the moon phase and the time the moon rises when making a reservation. We didn't think about it at all.
I'm really disappointed. However, we were able to see a beautiful sunset.
今回、2週間の滞在で、ツアーはこの星空観測のみ!
これだけは、と期待していたのですが、あいにく、曇り空、月も出ている。大きな月のカサは見えましたが、お目当ての星は、普通に日本で見た方が、ずっと良く見えました。残念でした。
日程に余裕があるなら、月齢、月の出る時間等も考えて、予約をした方が良いです。
私達は、全然考えていませんでした。
がっかりです。
但し、夕焼けは、キレイに見れました。
Dear Take-chan,
Thank you very much for participating in our Mauna Kea Sunset and Stargazing Tour. We sincerely apologize that the weather was not favorable on the day of your visit, and that we could not provide you with a satisfactory experience.
If you let us know your planned stay dates, we would be happy to check the moon phase for you, so please feel free to reach out.
We hope you will visit the Big Island again. We look forward to welcoming you back.
Nature School
Rena
タケちゃん様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございました。
当日は天候に恵まれなかった様で、タケちゃん様にご満足いただける内容とならなかった事、大変申し訳ございませんでした。
ご滞在期間がお決まりになった際にお問合せ頂ければ、こちらで月齢をお調べいたしますので、お気軽にお問合せください。
是非、またハワイ島へ遊びにいらしてください。
タケちゃん様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/08/23 |
| Activity Date: | 2018/08/19 |
Reviewed by: やだめぐ
I used the service from the airport to the hotel.
The reception counter was easy to find.
Although the voucher had the correct number of people, when I checked in on the day, it showed only one person.
I had to wait quite a while for the staff to confirm with each other.
There were seats in the vehicle that couldn't be used due to air conditioning water leakage, and water was dripping quite a bit from other seats as well.
空港からホテルまでを利用。
受付カウンターは分かりやすかった。
バウチャーには正しい人数になっているのに、当日受付してみると1名だけになっていた。
スタッフ同士が確認するのにけっこう待たされた。
車内はエアコンの水漏れで座れない席があり、他の席でも水がだいぶ落ちてきた。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/22 |
| Activity Date: | 2018/08/19 |
Reviewed by: 還暦オヤジ
This August, I participated in the Mauna Kea Summit Sunset & Stargazing Tour. Unfortunately, we couldn't see the stars from the summit due to the weather, but we did catch glimpses of the sunset peeking through the clouds, which was quite dramatic! Also, our guide, J IN, really wanted to show us the stars and took us to various spots to try and catch a view! The stories during our travels were enjoyable, and I had a great time! I definitely want to participate again!
今年、8月にマウナケア山頂サンセット&星空観測ツアーに参加しました。残念ながら山頂からの星空は天候の関係で見れなかったけれど、時々雲の合間から夕陽が少し見えて結構ドラマチックでした!また、ガイドのJ INさんはツアー参加者になんとか星空を見せてあげたいと色々と場所を変えて見せてくれました!移動中のお話も楽しくとっても楽しかったです!またぜひ参加してみたいです!
Dear Kanreki Oyaji,
Thank you very much for participating in our Mauna Kea Sunset and Stargazing Tour. I understand that the weather was quite cloudy on the day of your visit, which may have differed from the scenery you were expecting, but I am relieved to hear that you enjoyed the tour until the end.
Our guide, Big Jin, has previously appeared on television and is one of the guides who truly loves the Big Island. He is very popular and often requested by guests.
We hope that when you visit the Big Island again, you will consider joining one of our tours. All of our staff sincerely look forward to welcoming you back.
Nature School
Rena
還暦オヤジ様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き誠にありがとうございました。
ご参加日は雲が多く、ご期待されていた風景とは異なったかと存じますが、最後までツアーをお楽しみ頂けた様で安心いたしました。
弊社のビッグジンは以前テレビ出演もしており、なによりハワイ島を愛し続けるガイドの一人です。
大変人気のガイドなのでよくご指名頂いております。
是非、またハワイ島へ遊びにお越し頂く際には、弊社のツアーをご利用ください。
スタッフ一同、またのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/08/22 |
| Activity Date: | 2018/08/09 |
Reviewed by: Missy
Great food and entertainment, staff was very friendly and service was excellent
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/18 |
Reviewed by: ハワイ大好き
The summit of Haleakalā was very cloudy, so we moved to another spot! I thought it wouldn't work even after moving, but there were countless stars!!! It definitely deserves a five-star rating, but I want to see the starry sky from the summit next time, so I will participate again.
ハレアカラ山頂は雲が多く、別のスポットに移動!!
移動しても無理なんじゃ…と思ってたけど
そこは満天の星!!!
十分星5つに値するけど
今度は山頂での満天の星が見たいので
また参加させてもらいます。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2018/08/20 |
| Activity Date: | 2018/07/30 |
Reviewed by: Fabbi
My family and I had a great time with star of Honolulu!! Tyler was great in serving us and he was always making sure we were all fine!!!
For me , this activity is a must to do every time we come to Oahu!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/20 |
| Activity Date: | 2018/08/17 |
Reviewed by: ちょび
On the way to the destination, it rained and there were many clouds, making it impossible to see the sky, which was quite nerve-wracking as we headed to the summit. Although there were many clouds, the sunset peeking through them and the evening glow that turned the clouds red was wonderful.
I don't have any photos, but the starry sky was also amazing. I may have realized for the first time just how many stars there are.
Our guide, Macchan, was also very enjoyable and made the experience memorable. He was the person who left the biggest impression on me during this trip.
現地に向かう途中は雨が降ったり,雲が多くまったく空が見えなかったり,ハラハラドキドキで山頂に向かいました。雲は多かったものの雲間からのサンセットと雲を赤く染めた夕焼けが素晴らしかったです。
写真はありませんが,星空も最高でした。こんなにたくさん星があることを初めて知ったかもしれません。
ガイドのまっちゃんもとても楽しいガイドをしていただきました。今回の旅行で一番印象に残った人でした。
Dear Chobi,
Thank you very much for participating in our tour. Our guide, Matsuzaki, provides a high level of hospitality, and we have many repeat customers because of it. Mauna Kea has been selected as one of the world's scenic spots, and the views are truly magnificent. The appearance of the clouds can change completely depending on the weather that day. If you have another opportunity, please join us for a different tour next time. Our guide, Matsuzaki, is capable of leading any tour, whether it's a round-the-island trip or a volcano tour.
Thank you once again.
Nature School
Tomoe
ちょび様
弊社のツアーにご参加頂きまして誠にありがとうございました。またガイドの松崎のホスピタリティーはかなりグレードが高くリピートされるお客様もたくさんいらっしゃいます。
マウナケアは世界の絶景にも選ばれていましてそれは素晴らしい景色ですね。
その日の天気によっても雲の感じがまったく違いますね。ちょび様も次回の機会がございましたらまた違うツアーにご参加くださいませ。
ガイドの松崎は島一周も火山ツアーもチャーターもなんでも来いのガイドです。
本当に有難うございました。
ネイチャースクール
トモエ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/08/20 |
| Activity Date: | 2018/08/15 |
Reviewed by: りんご
I was worried because I saw some reviews mentioning long wait times, but the bus left right after we boarded. I was also grateful that children's fares were not included. I would like to use this service again (^_^)
口コミを見ていたら待たされた人もいたので、どうなのかな〜?と心配でしたが、乗車後すぐにバスが出ました。子どもの料金が入らないこともありがたかったです。また利用したいです(^_^)
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/16 |
Reviewed by: みきてぃ
Wailua River Cruise (Half Day / English Guide)
Since I had previously participated in a tour with a Japanese guide, I joined this affordable tour without a guide this time.
The cheerful English guide entertained everyone, and it was fun to sing and dance together!
After getting off the boat, the well-maintained walkway was reassuring, as my mother, who has some difficulty walking, was able to manage the distance.
The Wailua River Cruise is wonderful no matter how many times you come!
シダの洞窟観光遊覧船(半日/英語ガイド)
以前は日本語ガイドのツアーに参加したので、今回はガイド不要だったのでお安いこのツアーに参加。
陽気で皆を楽しませる英語ガイドで、一緒に歌ったりダンスしたりと面白かったです!
ボートを降りてからも少し脚が悪い母でも歩ける距離できちんと歩道も整備されており安心でした。
何度来ても素敵なワイルアリバークルーズでした。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2019年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/16 |
Reviewed by: こっこさん
The airport exit was hard to find, and I wondered if it used to be on this side. I went towards the shuttle bus area, but while other companies had clear signs, I ended up wandering around and finally asked a nearby staff member for directions. The wait time also felt a bit long, so I hope it can be a bit smoother next time.
空港の出口が、わかりずらく、以前こちら側だったっけかな?と思いながらシャトルバスのあたりにいったものの、他社さんは、わかりやすく出ているのに、ウロウロして結局近くのスタッフに聞いて案内してもらいました。待ち時間も微妙に長く感じたので、もう少しすんなり行けるといいかなと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/10 |
Reviewed by: こっこさん
I used Roberts Hawaii for the airport transfer again because I had a great experience last time. However, since it was during the Obon season and the pickup was at the last hotel, there were no seats available, and my husband and I ended up sitting separately. At the airport, I felt anxious wondering if it was okay to get off here. I wouldn't recommend it for those who don't speak English.
空港までの送迎で、前回も利用し、とても良かったので、こちらのロバーツハワイさん利用したのですが。 お盆の時期ということもあり、迎えが最後の場所のホテルということもありで、座る所がなく、旦那とは別々の席に・・。空港では、ここで降りて大丈夫?と不安を感じるものでした。英語ができない方には、あまりおすすめではありませんね。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/13 |
Reviewed by: たいちゃん
I used this service from the hotel to the airport. I was scheduled to board a China Airlines flight at 11 PM, but Daniel K. Inouye International Airport serves both China Airlines and China Eastern Airlines, and they are located quite far apart, so it's important to avoid confusion. At that time, someone who was supposed to board China Airlines got off at the China Eastern Airlines location, and I informed them that they were at the wrong place. The driver is not at fault, but it's better to remember which airline you are flying with. (It's only a few minutes on foot, though.)
ホテルから空港まで利用しました。
23時のエアチャイナ(中国国際航空)便に搭乗する予定でしたが、
ダニエルKイノウエ空港はエアチャイナとチャイナエアが就航していて、
場所も離れているので間違えない様にする必要があります。
このときもエアチャイナに搭乗予定の方がチャイナエアの場所で降りて
しまい場所が違うことを教えてあげました。ドライバの方に責任はありませんが、自分の乗る航空会社は覚えておいたほうがいいです。(歩いても数分くらいですが)
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/16 |
Reviewed by: たいちゃん
They came to pick me up at the airport exit, and the company is well-known, so it was easy to find them. They quickly handled my luggage, and all I had to do was get in the car. We arrived at the hotel in about 20 to 30 minutes, and they also unloaded my luggage. If you're using a flight that isn't a direct flight, this service is very convenient since other companies do not offer this.
空港出口まで迎えに来てくれますが会社が有名なのですぐわかりました。
すぐに荷物を運んでくれて、あとは車に乗るだけ。
大体20~30分でホテルに到着し荷物もおろしてくれます。
直行便以外で利用する場合、他社では対応外なのでとても重宝します。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/11 |
Reviewed by: ごんじい
This is my second time using Roberts, and the counter was easy to understand. They arrived on time to pick me up, which was reassuring.
ロバーツを利用するのは、二度目になりますが、カウンターも判りやすく、時間通りに迎えに来てくれ、安心でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/02 |
Reviewed by: ブルーコーナー
The staff helped with loading and unloading the luggage, which was very helpful. Also, since there were enough seats for everyone, we were able to sit comfortably on the way to the hotel. There weren't many explanations, but the driver calls out the hotel name, so as long as you pay attention, you should be fine. The vehicle isn't too big, so you'll be able to hear it clearly. It was convenient, and I would like to use this service again next time.
荷物の積み下ろしをスタッフがやってくれたので、助かりました。
また、席は全員座れるような人数で出発でしたので、ホテルまで座って行けました。特にいろいろな説明はありませんでしたが、ホテル名をドライバーが叫ぶので、それを聞き逃さないようにすれば大丈夫です。車はそれほど大きくないので、聞こえるので大丈夫です。
便利でした。次回も利用したいと思います。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/08/15 |
Reviewed by: YUU
The sunset and the starry sky were very beautiful, and the tour was enjoyable with easy-to-understand explanations of the constellations.
I received various precautions to avoid altitude sickness, but I think it would have been helpful to add what symptoms to watch out for.
サンセットも、星空もとても綺麗でした、星座をわかりやすく説明して頂き楽しいツアーでした。
高山病にならないよう色々注意をいただいたのですが、どんな症状に気をつけたら良いのかを、付け加えて頂けると良かったのかなぁと思います
Dear YUU,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stargazing Tour.
We appreciate your feedback. Our company always ensures that we allow time for altitude acclimatization before heading to the summit, so it is rare for anyone to experience altitude sickness. However, if you ever feel unwell, please inform your guide as soon as possible. The guide will assess whether it is due to lack of oxygen or hyperventilation and will take appropriate action.
We hope you will visit the Big Island again soon. We sincerely look forward to welcoming you back.
Nature School
Lena
YUU様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございます。
ご指摘いただきありがとうございます。弊社では必ず高度順応のお時間をおつくりしてから山頂へ行きますので、滅多に高山病になられる方はいらっしゃいませんが、
少しでも体調が良くないと感じましたら、お早めにガイドへお申し付けください。酸欠なのか、過呼吸なのか、ガイドが見極め適切な対応を取るように心がけております。
また是非ハワイ島へ遊びにいらしてください。
YUU様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/08/12 |
Reviewed by: ミキボウ
I'm sorry for the late review. My child wanted to see the stars on the Big Island, so we booked this tour. Since I had previously climbed Haleakalā on Maui, I didn't worry too much about altitude sickness. The guide took photos for us and shared fun stories during the drive, making the time fly by. The moonlight made it a bit difficult to see the stars (though it was still much better than back home), so next time we visit, I'll check the lunar calendar and will definitely book this tour again.
遅い体験談ですみません。子供がハワイ島で星を見たいと言っていたのでこちらのツアーを申し込みました。以前マウイ島のハレアカラに登ったことがあるので高山病の心配はそれほどしないで済みました。ガイドさんが写真を撮ってくれたり車中も楽しい話をしてくれてあっという間でした。月明りで星が見えづらかったので(地元よりはそれでも全然見えます)次に訪問する際は月暦も見てまたこちらにお世話になります。
Dear Mikibou,
Thank you very much for participating in our Mauna Kea sunset and stargazing tour. We hope you will visit the Big Island again. When your next stay on the Big Island is decided, please feel free to contact us, and we will look into the best lunar phase during your stay.
We sincerely look forward to your next visit.
Nature School
Rena
ミキボウ様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございます。
是非またハワイ島へお越しください。そして次回ハワイ島でのご滞在期間がお決まりになりましたら、滞在期間中でベストな月齢をお調べいたしますので、お気軽にお問合せください。
ミキボウ様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/07/24 |
Reviewed by: どなん
On the way to the summit, we gradually acclimatized to prevent altitude sickness, but when we reached the top, a few people seemed to be suffering from it. It seems that if you sit and watch the sunset without forcing yourself to move, you'll be okay. We observed the starry sky from a point much lower than the summit, where the symptoms of altitude sickness had subsided, and we were able to enjoy stargazing. It was the best tour, as we got to see a starry sky that we usually can't see.
山頂に向かう途中で高山病対策で少しずつ体を慣らしていくのですが、山頂につくと数人高山病にかかり辛そうでした。無理に動かず座ってサンセットを見ていれば何とかなるようです。星空観測は山頂からだいぶ降りた所で観測したのでそこでは高山病の症状は治まっており楽しく星空観測出来ました。
普段見れない星空を見ることが出来最高のツアーでした
Dear Donan,
Thank you very much for participating in our Mauna Kea summit sunset and stargazing tour. I sincerely apologize for the discomfort caused by altitude sickness at the summit. We always have oxygen tanks available, so if you experience the same symptoms during your next visit and find it difficult to rest, please feel free to let our guide know. I have also heard that sucking on candies while going to the summit can help alleviate the symptoms, so I recommend giving that a try.
I am relieved to hear that you were able to recover and enjoy the stargazing experience.
Please do come back to the Big Island again. We sincerely look forward to your next visit.
Nature School
Lena
どなん様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き誠にありがとうございました。
山頂で高山病となってしまい、お体の負担となってしまいまして申し訳ございませんでした。常に酸素ボンベを常備しておりますので、もし次回ご参加の際、同じ症状が出て安静にした状態でも辛い場合は、弊社のガイドにお声をかけて頂ければと存じます。また、飴玉などを口に含んだ状態で山頂まで行くと、軽減するとの話も聞いたことがございますので、お試しいただければと存じます。
星空観測時には体調が回復され、お楽しみ頂けたとのことで、安心いたしました。
是非またハワイ島へ遊びにいらしてください。
どなん様のまたのご来島を、心よりお待ちしております。
ネイチャースクール
レナ
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/08/18 |
| Activity Date: | 2017/10/06 |
Reviewed by: なっちょ
My child expressed a desire to try horseback riding, and after researching various options, I chose this tour that allows even a 7-year-old to ride for the first time. Other tours had age restrictions that we couldn't meet. Additionally, since I had never rented a car before, the fact that we could see the North Shore while horseback riding was a deciding factor.
The result was a great choice! When we stopped by the North Shore in the morning and visited Matsumoto Shave Ice, it was surprisingly empty. We thoroughly enjoyed the shave ice with my child. By the way, when we went back to Haleiwa in the afternoon after horseback riding, Matsumoto Shave Ice had a long line, so it was definitely the right decision to go in the morning!
After that, we moved on to start horseback riding. It was the first time for our whole family, but the guide explained everything in Japanese multiple times during the car ride, and the horses were well-trained, so there were no issues at all. My 7-year-old daughter seemed to have a lot of fun, calmly riding her horse while talking to it. I thought someone would be holding the reins for her, but that wasn't the case (laughs). She was really on her own.
The weather was great, and there were spots where we could see the valley and the ocean, which felt wonderful! My husband and the kids really enjoyed it too. It seemed like they appreciated that it wasn't just going around in circles on the ranch!
I liked it so much that I would definitely want to do it again when we go back to Hawaii!
子供から乗馬をしたいとの希望があり、いろいろ調べたところ、初めての7才でも乗せてもらえるこのツアーを選びました。他のツアーの乗馬は年齢制限にひっかかったので…。また、レンタカーは借りたことがないのでノースショアも見つつ乗馬もできるということも決め手でした。
結果は正解!午前中にノースショアに立ち寄ったときに、マツモトシェイブアイスにいったら、なんとガラガラ。子供とシェイブアイスを十分楽しめました。ちなみに乗馬のあとの午後に再びハレイワに行ったときは、マツモトシェイブアイスはすごく行列していたので、午前中に食べて正解でした!
その後移動して乗馬開始。家族みんな初めての乗馬でしたが、行きの車でガイドさんが日本語で何回も説明してくれたのと、馬がかなり調教されていたので、全く問題なしでした。
7才の娘もとても楽しかったらしく、自分の馬に話しかけながらずっと落ち着いて1人でのっていました。誰か手綱を引いてくれるのかと思ってましたが、違いました(笑)。本当に1人でしたよ。
天気もよくて、渓谷と海が見える場所もあり、とても気持ち良かったです!主人も子供たちもかなり気に入っていました。牧場内をぐるぐるまわるだけではないのが良かったみたいです!
またハワイにいったら是非お願いしたいくらいとっても気に入りました!
| Rating: | |
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| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/17 |
| Activity Date: | 2018/08/13 |
Reviewed by: March
The tour guide was friendly and I had a great time! We were lucky to see a beautiful sunrise, and the snack service (warm coffee and bread) was really nice! The breakfast we had on the way back was also delicious. If you come to Maui, I definitely recommend visiting here!
添乗員の方が気さくな方でとても楽しめました!日の出も運良くきれいに見れましたし、何より軽食のサービス(温かいコーヒーとパン)がすごく良かったです!帰りにとった朝食もおいしかったです。マウイに来たら、ぜひここを訪れることをおすすめします!
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2018/08/17 |
| Activity Date: | 2018/08/15 |
Reviewed by: つまみ
The driver had a somewhat stern demeanor and wasn't very friendly, which made me feel tense during the ride. When we arrived at the airport, the place I was dropped off seemed a bit different from where I should have gotten off. After getting out and feeling lost, the driver yelled "Hey!" at me from behind, which confused me. I ended up getting back on the bus and was dropped off at the correct place. (It seems there was a mix-up between China Airlines and Air China.) I think I would have felt more at ease if the driver had been a bit friendlier.
やや強面の運転手さんで、愛想も良くなく緊張しながら乗りました。
空港に着いておろしてもらった場所が、降りるべき場所と少し違ったようで、
降りた後迷っていると、後ろから大声で「Hey!」と運転手さんに怒鳴られ、わけがわからずもう一度バスに乗り、本当に降りるべき所で降ろしてもらいました。(China airlineとAir chinaを間違えたとのことでした)
もう少しフレンドリーに接してもらえると、もっと安心できたと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/17 |
| Activity Date: | 2018/08/13 |
Tips and suggestions
Reply from activity provider
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Dear Ulia,
Thank you very much for participating in our Mauna Kea Sunset and Stargazing Tour. We are very pleased to hear that you enjoyed the tour. We truly appreciate your kind words!
We will continue to strive for improvement in our services. We hope you will consider joining us again on your next visit to the Big Island. All of our staff sincerely look forward to welcoming you back.
Nature School
Rena
ウリア様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございます。
ウリア様にご満足いただけるツアーとなりました事、大変嬉しく思います。大変嬉しいお言葉を頂き、誠にありがとうございます!
今後もサービス向上に一層磨きをかけて参ります。
またハワイ島へお越しになる際は、弊社のツアーをご利用頂ければと存じます。
ウリア様のまたのご来島をスタッフ一同、心よりお待ち申し上げます。
ネイチャースクール
レナ