Reviewed by: Crank
Fan was awesome, art was great so was the music. We had a blast.
| Rating: | |
|---|---|
| Packages: | Kakaako Bar Hopping - Happy Hour Tour (4:00 PM & 7:00 PM) |
| Attended as: | Couples |
| Posted on: | 2018/07/14 |
| Activity Date: | 2018/07/11 |
Reviewed by: なっきー
Mauna Kea, where various astronomical telescopes from different countries, including the Subaru Telescope, are installed. Since it's quite rare to tour the interior of the Subaru Telescope, I booked this tour.
The vehicle, which can accommodate about 14 people, was full. To ensure everyone had a good view from the windows, the guide kindly arranged seat changes at each rest stop, making sure everyone was treated fairly.
After enjoying a lunch at the Onizuka Center on Mauna Kea, we ascended an unpaved road with a steep incline, and the scenery from there was like being on the moon, with a landscape entirely of brown soil, creating a different world.
The sunset viewed from the various observatories on Mauna Kea was truly magnificent. After the sunset, we descended a bit to stargaze. I was amazed by the countless stars, and under the stunning night sky, we learned about the Southern Cross and various other stars that cannot be seen in Japan. It was a truly wonderful experience. I was very satisfied with the tour.
スバル望遠鏡等の様々な国の天体望遠鏡が設置されているマウナケア山。なかなかスバル望遠鏡の内部見学はできないため、このツアーを予約しました。
14名程度が乗れる車は満席でした。窓からの景色が良く見えるようにと、ガイドさんが休憩場所ごとに席替えをし、皆さんが公平になるように配慮してくださいました。
マウナケア山のオニヅカセンターでお弁当を頂いた後、急勾配の舗装されていない道を上っていくのですが、そこから見える景色はまるで月にいるような茶色の土一色で、別世界でした。
マウナケア山の各国の天文台付近から見たサンセットは本当に素晴らしかったです。
また、サンセットの後、少し下った場所で星空を見学しました。こんなに星があったのか、と驚くほどの満天の星空の下、日本では見ることのできない南十字星や様々な星の解説をしてくださり、とても素晴らしい時間を過ごすことができました。大満足のツアーでした。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/07/14 |
| Activity Date: | 2017/08/03 |
Reviewed by: Yu♥︎
The reviews were good, and it was the cheapest option I found, so I made a reservation! I think they had a sign at the airport, but I was a bit confused. However, a staff member who spoke Japanese helped me, and I was able to board right away. There were only three groups, including us, so the transfer to the hotel was very smooth, and I was very satisfied. I would like to make a reservation again next time.
口コミも良く、調べた中で1番安かったので予約しました!
空港で看板は持ってたと思いますがよく分からず戸惑いましたが
日本語が分かるスタッフさんに教えてもらいすぐに乗ることができました。
私たち含め3組しかいなかったのでホテルまでとてもスムーズに送って頂き、とても満足でした。また次回も予約したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ザ・カハラ・ホテル&リゾート |
| Attended as: | Couples |
| Posted on: | 2018/07/14 |
| Activity Date: | 2018/06/21 |
Reviewed by: こんこん
It was a shuttle bus that could accommodate about 10 people both to and from the airport. I think it would be convenient for travelers who do not have airport hotel transfers.
行きも帰りも10人程度乗れるシャトルバスでした。空港ホテル間の送迎がない旅行の方は便利に使えると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/13 |
| Activity Date: | 2018/07/08 |
Reviewed by: Dsabby
We had a great time viewing Oahu and learning about what we were seeing. So glad we hose this
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/07/13 |
| Activity Date: | 2018/07/10 |
Reviewed by: Deonna C.
We only had one day on the big island and wanted to see as much as possible. This tour takes you all the way around with multiple, although brief stops and several locations. Could omit the coffee tasting and spend more time on the black beach or at the falls.
Our guide, Keith, was full of history, folk lore and traditional information which was a big bonus.
If you want history and a good whirlwind tour of the island, this tour is for you.
Of note, lunch was provided and this service has its own chef who prepares the meals. Very healthy sampling of the typical fare at area restaurants, however, when it’s served in lieu of a cold sandwich and a picturesque park, it suddenly becomes one of the best meals of the vacation.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2018/07/12 |
| Activity Date: | 2018/07/09 |
Reviewed by: カオリンゴ
Unfortunately, it was raining down below, and when we had an early dinner, we ate our bento in the drizzle, but the teriyaki chicken and the miso soup we were given were very delicious. When we reached the summit, the wind was very strong, and the warm clothing we borrowed was very helpful.
During the stargazing, what impressed me the most was seeing the Ocean Entry glowing red. The Southern Cross was also clearly visible. It's a shame that we couldn't see many stars due to the weather, but I was thrilled just to witness the beautiful sunset. Thank you very much. Later, when I took a helicopter tour over Kīlauea Volcano, seeing the incredible steam rising from Ocean Entry made me feel even more moved, realizing that I had seen this from Mauna Kea. I appreciate the guide from Okinawa. It was a lot of fun.
下界は生憎雨が降っていて、早めの夕食取るときは霧雨の中お弁当食べましたが、照り焼きチキンと入れていただいた味噌汁がとてもおいしかったです。山頂に登るととても風が強く、貸していただいた防寒着がとても役立ちました。
星空観察時に何と言ってもオーシャンエントリーが赤く見えたことが印象的でした。南十字星もはっきり見えました。天候のせいで星がたくさん見れなかったことが残念ですが、美しいサンセット見れただけで感激です。ありがとうございました。後日ヘリツアーでキラウエア火山の上空見たときにオーシャンエントリーの立ち上るものすごい水蒸気みて、マウナケア山からこれが見れたんだなーと感激ひとしおでした。沖縄出身のガイドさんお世話になりました。楽しかったです。
Dear Kaoringo,
Thank you very much for participating in our Mauna Kea sunset and stargazing tour. Around June 2018, you were able to witness the eruption of Kilauea from Mauna Kea, which I believe provided you with a timely and precious view.
While stargazing can be affected by the weather, we hope that next time you will be able to enjoy the starry sky of the Big Island. Please do come back to visit the Big Island again.
All of our staff sincerely look forward to your return.
Nature School
Rena
カオリンゴ様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き誠にありがとうございました。
ご参加頂いた2018年の6月ごろは、キラウエアの噴火の様子をマウナケアよりご確認頂けるなど、タイムリーであってとても貴重な景色をご鑑賞頂けたかと存じます。
星の観測など、お天気に左右されてしまう部分もございますが、是非、次回はハワイ島の満天の星空をご鑑賞頂ければ幸いです。
またハワイ島へ是非遊びにいらしてください。
スタッフ一同、カオリンゴ様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2018/07/10 |
| Activity Date: | 2018/06/06 |
Reviewed by: amm
I was worried about how much my 2-year-old would enjoy it, but it seems they had fun seeing cows, pigs, and the ocean. Thanks to the Japanese staff who explained everything kindly, we had a great time! We brought a stroller, and they also helped us with where to put it, which was very helpful! During the final garden tour, my child got a bit restless and couldn't sit still, so we let them run freely on the grass in the great outdoors while we waited for the older kids to finish their activities. It turned out to be a very relaxing and enjoyable time.
2歳の子がどこまで楽しめるか不安でしたが
牛やブタさん、海も見れて楽しんでくれたようです。
日本語スタッフが丁寧に説明してくれたおかげでとても楽しめました!
ベビーカーも持っていきましたが置き場所も教えてもらえたり助かりました!
最後のガーデンツアーは、さすがに
子どもが飽きてきてじっと乗ってられないので
大自然の中芝生で思いっきり走らせて
上の子たちのアクティビティが終わるのを待ちましたが、とてもゆっくりした良い時間を過ごせました。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/09 |
| Activity Date: | 2018/07/05 |
Reviewed by: Outrigger Guest
Very comfortable bus with a bathroom. Our driver Larry provided a plethora of information about Oahu and Pearl Harbor. Highly recommend both the Arizona and Missouri tours. Take the guided tour on the Missouri as the guide will point out many facts and stories you would not otherwise learn. Food stands at the Missouri are much better than what's available at the Arizona so if you want to snack hold off until you get to the Missouri. This was a great tour and I highly recommend it!
| Rating: | |
|---|---|
| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Families |
| Posted on: | 2018/07/07 |
| Activity Date: | 2018/07/03 |
Reviewed by: EMH
This time we used it for family purposes, but it might have been cheaper to use a taxi. $16 per person was a bit on the high side. With a taxi, it would be about half that price.
今回は家族利用だったのですが、タクシーを利用した方が安かったかもしれません。
一人$16は少し料金高めでした。
タクシーなら半額ぐらいでいけます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/06 |
| Activity Date: | 2018/07/02 |
Reviewed by: Bebe
The location was easy to find, and the service was very friendly. The prices were reasonable, and it was really great!!! I plan to use it again.
場所もわかりやすく、親切な対応でした^ ^
金額もリーズナブルでとてもよかったです!!!
また利用しようと思います^ ^
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/04 |
| Activity Date: | 2018/06/30 |
Reviewed by: Lola
The river is lovely and the grotto too - this activity is very affordable compared to many tourist attractions
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2018/07/04 |
| Activity Date: | 2018/07/01 |
Reviewed by: lulu
I was really happy to see a lot of rainbows on the way, and it felt like I was being welcomed! Since it was close to a full moon, if you want to see more stars, you might want to go around the new moon for a better experience! Anyway, the colors of the sky were truly wonderful, and it was a fantastic tour! Yamapi had a lot of knowledge, so it was really enjoyable not just talking about celestial bodies but also other topics!
行く道中にたくさん虹も見れて、迎えられている気がして、すごく嬉しかったです!
満月近かったので、より星を見たい方は新月あたりにいくと、もっとたくさん星を見れるかもしれません!とにかく空の色が本当に素敵でとても良いツアーでした!ヤマピーさんもたくさん知識をお持ちだったので、天体のお話以外もすごく楽しかったです!
| Rating: | |
|---|---|
| Packages: | 大人1名【ラハイナ、カアナパリ、カフルイ地区ご滞在限定】(2020年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/07/04 |
| Activity Date: | 2018/06/26 |
Reviewed by: しんのすけ
- This was my first time researching and applying online by myself.
- To be honest, I wasn't sure which company I could trust, so I chose Veltra, which was at the top, but I had some concerns.
- However, right after applying, they pointed out a mistake I made, and their detailed follow-up eased my initial worries.
- My biggest concern after arriving at Inoue Airport was not knowing where the pickup location was or what to do if no one showed up, but when I asked someone around, I quickly found the tour desk and felt reassured.
- The person who guided me seemed to have Japanese relatives, and while I was talking to them, they escorted me to the vehicle. They were very friendly, which was great.
- In conclusion, I realized that there was much less to worry about than I thought, so I definitely plan to use this service again when I come to Hawaii next year.
・自分でインターネットで調べて申し込みをしたのは初めてでした。
・正直言ってどの業者が信用できるのかわからなくて上の方にあったベルトラさんを選択したが、不安はあった。
・しかし申し込みの直後にこちらのミスを指摘して頂いたり、その後の細かなフォローで当初の不安は薄らいだ。
・イノウエ空港に到着してからの最大の不安はピックアップ場所がわからないとか、来なかったらとかありましたが、その辺の人に聞いたらすぐにツアーデスクがわかり安心できた。
・案内してくださった方もお身内に日本人がいるらしく、そんな話をうかがいながら乗り物まで案内していただきました。とても気さくな方で良かったです。
・結論としては思ったよりも全然心配ないので、来年ハワイに来るときにも必ず使おうと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/07/03 |
| Activity Date: | 2018/06/30 |
Reviewed by: おやじ星人
The meeting is at 15:30, and it takes about four hours in a relaxed manner. I didn't expect much from the food, and it turned out as I anticipated. However, if you can have a normal conversation in English, it might actually be quite interesting. We encountered dolphins, or rather, there was a dolphin show happening around the boat in a certain area of the sea.
15:30集合からダラダラと四時間程度かかります。食事も期待しないで行きましたが、やはり予想通りでした。ただ、英語で普通に会話出来れば案外面白いかも。
イルカには遭遇というか、航路上のある海域で、船のまわりでイルカショー状態でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/07/03 |
| Activity Date: | 2018/06/30 |
Reviewed by: あきりん
The weather can be unpredictable, but we were lucky enough to see a beautiful sunset and the Milky Way at the right time. We were able to take plenty of photos, which we received for free. The volcanic eruption added to the experience, making it truly wonderful.
天候に左右されますが、タイミングよく綺麗なサンセット、天の川を見ることが出来ました。
写真をいっぱい撮ってもらえました、無料で貰えます。
火山の噴火もかさなり、素晴らしい体験が出来ました。
Dear Akirin,
Thank you very much for participating in our Mauna Kea sunset and stargazing tour. The photos taken by our guide have received great acclaim. The pictures of the sunset and the Milky Way that you experienced will be cherished memories for a lifetime.
As you mentioned, the summer of 2018 was a unique time to visit, especially after the eruption, allowing you to see the lava from Fisher 8. It was indeed a very valuable tour. Amidst the many reports in Japan, we are truly delighted that you chose to trust the words shared by the Hawaii Tourism Authority and our company and decided to visit the Big Island.
We hope you will come back to the Big Island again. All of our staff sincerely look forward to your next visit.
Nature School
Rena
あきりん様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございます。
ガイドによりるサービスのお写真は大変ご好評いただいております。
実際に見た日の夕陽や天の川のお写真は一生記念になりますね。
あきりん様のおっしゃる通り、ご参加頂いた2018年の夏頃は噴火後ということもあり、フィッシャー8の溶岩の様子もご確認頂ける、とても貴重なツアーになったかと存じます。
日本では多くの報道が流れていた中、ハワイ観光局や弊社より発信した言葉を信じ、ハワイ島に遊びにいらしていただいたことが何より嬉しく思います。
是非またハワイ島へお越しください。
スタッフ一同、あきりん様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
| Rating: | |
|---|---|
| Packages: | 1名様プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/07/03 |
| Activity Date: | 2018/06/30 |
Reviewed by: Ed B
Great food, great service. The only thing I might add is to provide something to crack open the lobster
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/07/02 |
| Activity Date: | 2018/06/29 |
Reviewed by: hiro
I was looking forward to West Oahu since it was my first time there. The weather was great, and the clarity of the ocean was amazing. I also visited a mysterious cave for the first time. It was really fun thanks to our guide's friendliness and clear explanations. We had to change locations for snorkeling because there were sharks at the original beach, but the new spot was also very beautiful. The small group created a family-like atmosphere, which was wonderful. Thank you, Akima, for your help; I would love to join again when I visit Oahu. Thank you very much. Aloha.
西オアフは初めてだったので楽しみにしていました。
天候にも恵まれ、海のきれいさ最高でした。
神秘的な洞窟にも、始めていきました。
何しろガイドさんの親しみやすさ、わかりやすい説明でとっても楽しかったです。
シュノーケリングをする予定のビーチに、サメが出るとのことで、場所が変更になりましたが、そこもとてもきれいでした。
少人数で、家族的な雰囲気があり最高でした。
あきまさん、お世話になりました、オアフに行ったらまた参加したいです。
有難うございました。アロハ
Thank you for your review.
I'm glad to hear you enjoyed it!
The ocean in West Oahu is said to be the best in Oahu! If you have another opportunity, please join us again. I think you'll see a different ocean.
Aloha,
Akima
レビューありがとうございます。
楽しんでいただけたようで、よかったです~。
西オアフの海はオアフで一番!と言われております。またの機会がありましたらぜひぜひご参加ください。また違う海が見れるかと思います。
アロハ~
あきま
| Rating: | |
|---|---|
| Packages: | 5月16日~9月30日<2名以上> |
| Attended as: | Families |
| Posted on: | 2018/07/01 |
| Activity Date: | 2018/06/26 |
Reviewed by: ごっち
It felt like we were taken on a drive while enjoying nature and receiving lectures on Hawaiian language, as well as listening to a wide range of guides about the myths of Hawaii and the formation of nature. If you're mainly considering snorkeling, you might find it a bit lacking. On the day of our trip, we changed locations because sharks were spotted at the originally planned snorkeling spot, and we ended up in an area with slightly stronger waves. There was a chance we might see dolphins, but due to the change in location, we didn't encounter any dolphins, turtles, or mantas. The instructor kept us entertained in various ways.
自然を満喫しながら、ハワイ語のレクチャー等も受けつつ、ハワイに伝わる神話、自然の成り立ちなど多岐にわたるガイドを聞きながらドライブに連れて行って頂いたと言う感じです。シュノーケリングを主に考えると物足りないと思います。
当日はシュノーケリングの当初予定のスポットで鮫が見られたと言うことで別の場所に変更になり、波が少し強めの所になりました。
もしかしたらイルカにも会えるかもと言うキャッチもありましたが、場所の変更もあったのでイルカや亀やマンタには会えませんでした。
インストラクターの方は色々と楽しませて下さいました。
Thank you for the review.
The chances of seeing dolphins are higher at the place we visited that day. We have indeed seen manta rays before, but they are quite rare (three times in two years at the usual spot, and three times in two years at the current location). Every time you enter the ocean, you might see something different, but of course, there are times when nothing appears. Since these are wild animals, it's hard to predict. Turtles also may not be present at the usual spot, but we have seen five during a tour at that location.
So please join us again if you have the opportunity! Maybe something will appear next time?!
Aloha!
Akima
レビューありがとうございます。
イルカはあの日に行ったところのほうが確率は上がります。マンタは確かに見れたこともありますが、かなりレアです。(いつもの場所で2年で3回、今回の場所で2年に3回)海には入るたびに違うものが見れる代わりに、もちろん何も現れないときもあります。自然の動物なのでなんともかんとも・・ですね。カメもいつもの場所でもいないときはいませんし、あの場所でツアー中に5匹でたこともあります。
なのでまた機会があればご参加ください! 今度は何か現れるかも?!
アロハ!
あきま
| Rating: | |
|---|---|
| Packages: | 5月16日~9月30日<2名以上> |
| Attended as: | Couples |
| Posted on: | 2018/07/01 |
| Activity Date: | 2018/06/26 |
Reviewed by: デイブ
You will board the submarine after going a little offshore from the dock. The interior of the submarine has two rows, both of which are by the windows, allowing you to observe the underwater scenery without any stress. My 4-year-old grandchild who accompanied me was also very excited. All the staff members are young and friendly. I especially recommend this experience for families with small children.
船着き場よりやや沖にでてから潜水艦に乗り込みます。潜水艦の内部は2列ですがいずれも窓側でそれぞれの窓からストレスなく海中(海底)の様子がうかがえます。同行した4歳の孫も大興奮でした。スタッフの皆さんもみな若くてフレンドリー。特にご小さいお子さんを連れたご家族の方におすすめできます。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/01 |
Reviewed by: ゆうこ
As the reviews mentioned, it seems that there is a long line, so when I went to the front at 5 PM for the 5:30 PM reception, there was a long queue next to the front desk! Everyone was shouting something together, and I panicked thinking I was late, but it was still okay. I was seated about three rows from the front, which made it very easy to see, and the food was quite delicious. The atmosphere was friendly and lively, and I really enjoyed it.
口コミの通り並ぶようなので、1730受付のところ17時にフロントに行ったところフロント横に長蛇の列!なにやら掛け声をみんなで掛け合っていてやばい遅れてしまったと焦ったのですがまだ大丈夫。前から三列目ぐらいの席でとても見やすく、ご飯もなかなか美味しかったし、和気あいあいとしていてとてもいい雰囲気で楽しめました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/07/01 |
| Activity Date: | 2018/06/28 |
Reviewed by: 六月下旬
The sunset near the summit of Mauna Kea and the stargazing a little lower down were incredibly beautiful and moving.
I heard that the stars are more visible when the moon is not out, but when we participated, the moon was present. However, we enjoyed observing the moon through a telescope, so it was still a great experience.
Additionally, our guide shared insights that only someone living on the Big Island would know, which was helpful for our trip. 😊
マウナケア頂上付近からの夕日と、そこから少し下った場所での星空観察はとても綺麗で感動しました。
星空は月が出ない方が空が暗くて星が綺麗に見えるとのことでしたが、私たちが参加した時は月が出てました。ただ、それはそれで月を望遠鏡で観察させてもらうなど楽しめました。
また、ガイドさんがハワイ島に暮らしているからこそわかるような情報を教えてくれたりして、それも旅行の役に立ちました(^^)
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/06/30 |
| Activity Date: | 2018/06/28 |
Reviewed by: Kathy from PA
Our Tour Guide Henry was very well versed on all aspects of the Island and to Haleakala in general. He was patient with our entire group and encouraged questions.
Dinner was meh-My husband and I have eaten several times at Cafe O'Lei in Kihei,but this was not up to those standards.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/06/30 |
| Activity Date: | 2018/06/27 |
Reviewed by: Louie
My husband and I took our first trip to Hawai'i (O'ahu) and decided to take this Grand Circle Island tour so we could get a quick summary of some of the many sites to see and explore later on, when we have more time. Our tour guide, Lei-Hua, was definitely a local and she was able to share her vast personal knowledge and experiences of O'ahu with our group, which helped to make it even more special for us! Not just some regular tour guide that points out stuff and tells you what it is. Lei added her own personal touch to all the landmarks and then some!
I'm not sure if folks can specifically request their tour guide, but if you take this tour and it happens to be Lei-Hua, then you are in for a treat!
| Rating: | |
|---|---|
| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Couples |
| Posted on: | 2018/06/30 |
| Activity Date: | 2018/06/26 |
Reviewed by: Pamela
Sean was a wonderful guide. Being a native to Oahu, he was knowledgeable about anything we wanted to know. He was friendly and polite and made sure that we saw the things that were important to us. I would highly recommend this tour. Ask for Sean!
| Rating: | |
|---|---|
| Packages: | 6 Hour - Full Day Package (up to 12 participants) |
| Attended as: | Families |
| Posted on: | 2018/06/29 |
| Activity Date: | 2018/06/22 |
Reviewed by: SSMM
We participated as a couple. The weather was clear on the day, and the views at each sightseeing spot were wonderful. Although there were few fish while snorkeling, a sea turtle appeared right in front of us! It was an emotional moment and became a lovely memory.
What was a bit disappointing was the guide. She was very high-energy, which surprised me (she might have been trying to entertain us, but...). She kept talking continuously, sharing various stories related to Hawaii, which was educational, but she also talked a lot about herself (like where she lived in the past—several countries—and her dislikes), and I found myself thinking, "I don't really care about you..." by the end. There was also a Japanese woman who seemed to live in Honolulu participating, and when she spoke with her, it felt like they were friends. For example, they talked at length about a menu item that is only available at Kentucky Fried Chicken in the U.S., saying, "I want to eat this when I die!" which felt a bit condescending to us who live in Japan and wouldn't know about that.
This woman seemed to be friends with the guide but didn't particularly contribute to the tour, making her role unclear. The guide mentioned several times, "If I'm told to swim, I'll swim anywhere, but I absolutely don't want to climb mountains!" However, there might have been participants who wanted to climb Diamond Head, and I thought she lacked a bit of sensitivity. At the end, she handed out business cards and explained, "Compliments go to VERTRA! Complaints to my email!" which felt a bit too much.
夫婦で参加しました。
当日は快晴で各観光スポットでの景色も素晴らしかったです。シュノーケリングでは魚は少なかったものの、ウミガメが目の前に現れました!感激し、素敵な思い出になりました。
少し残念だったのはガイドさんです。とてもテンションが高いかたで、ちょっと驚きました(楽しませてくれようとしていたのかもしれませんが、・・・)。彼女はずっとしゃべり続けで、いろいろなハワイに関わる話もしてくださり勉強になりましたが、ご自身の話(昔どこどこに済んでいたときに(数カ国ありました)・・とか、わたしはこれはきらい!等)も多く、「別にあなたのことは・・」と後半げんなりしました。また1名、ホノルル在住?の日本人女性が参加していたのですが、彼女と話すときは友人のような感じで、たとえば米ケンタッキーフライドチキンにしかないメニューについて長々と話し「死ぬときはこのメニューを食べる!」など、日本在住の私たちには知りようもない事で少し嫌みを感じました。
この1名参加の女性はガイドと友人みたいですが特にツアーに協力するでもなく立ち位置が不明でした。
ガイドさんは「私は泳げといわれれば何処までも泳ぐけど、山は絶対登りたくない!」と数回仰っていましたが、参加者の中にはダイアモンドヘッドに登るかたもいたかもしれませんし、少しデリカシーに欠けていると思いました。
最後には名刺を配られ、「お褒めコメントはVERTRAへ!クレームは私のメールへ!」と説明しており、あざとさも感じました。
I apologize for making you feel uncomfortable during the tour. This is my first negative review, so it is helpful for me. Receiving feedback like this gives me a good opportunity to reflect on myself, so I appreciate it.
I explained, "Compliments go to VERTRA! Complaints come to my email!" and I felt it was a bit over the top. It was a joke that everyone seemed to enjoy, but I learned that some people might feel differently, so thank you for that.
I'm glad to hear that you enjoyed West Oahu!
By the way, she is a repeat guest who joined us on last year's tour.
Aloha,
Akima
ツアーの中で不快な思いをさせてしまい申し訳ございませんでした。
初めての悪いレビューなので参考になります。こういったレビューをいただくと自分を見つめなおすいい機会になりますので感謝いたします。
>「お褒めコメントはVERTRAへ!クレームは私のメールへ!」と説明しており、あざとさも感じました。
みなさん笑っていただけている冗談なんですが、こんな風に感じる方もいるんだなと勉強になりました、ありがとうございます。
西オアフ自体は楽しんでいただいたようでよかったです♪
ちなみに彼女は去年のツアーに来ていただいたリピーターのゲストの方です。
アロハ
あきま
| Rating: | |
|---|---|
| Packages: | 5月16日~9月30日<2名以上> |
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/19 |
Reviewed by: David
This was a last minute thing that we decided to do - and we're sure glad that we did.
Was a great night with good food and good entertainment to follow. Rose was our server and what a fantastic job she did, she had a number of tables to look after (as servers do over there) yet she gave intimate tables of two just as much as large group tables.
Overall a well run experience from pickup to drop off couldn't fault it at all
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/20 |
Reviewed by: Saikon
When I arrived at the airport and stepped out of the arrival lobby to stop by the restroom, I noticed someone calling my name. I confirmed my name, and it was fine not to show the voucher or anything. After that, I was happy to receive a shell necklace.
I waited for about 15 minutes on a bench outside, but it wasn't too much of a hassle. I was a bit anxious about whether I needed to give a tip when getting on, but since others weren't giving tips and we only had small bags, we loaded them ourselves. However, for the return shuttle, they explicitly asked for a tip, so it seems better to have some ready to give quickly.
空港に着いて到着ロビーからでてトイレに寄っていたら係りの人に、名前を呼ばれてるのに気づきました。名前を確認してバウチャー等は見せなくても大丈夫でした。
そのあと貝殻の首飾りをかけてもらって嬉しかったです。
15分程度、外のベンチで待たされましたが、そんなに苦じゃなかったです。
乗るときにチップいるのかな?と不安でしたが、ほかの人は渡してなかったし、自分たちは小さな荷物だけだったので、自分達で、載せました。
しかし、帰りのシャトルの場合は露骨に要求されたのでサクッと出せるように用意しておいた方がいいみたい。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/06/25 |
| Activity Date: | 2018/06/19 |
Reviewed by: Sloftin
The tour guide was wonderful lots of stories funny and knew lots of history. I enjoyed the Polynesian Cultural Center as well all the different cultures was interesting and fun at the same time. Great time for the whole day of staying busy.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2018/06/25 |
| Activity Date: | 2018/06/19 |
Reviewed by: Sloftin
Entertainment was great. There was always something going on if you don't be careful you will miss the sunrise. I was beautiful.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2018/06/25 |
| Activity Date: | 2018/06/21 |
Tips and suggestions
Reply from activity provider
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Dear Nakki,
Thank you very much for participating in our Mauna Kea Sunset and Stargazing Tour.
The internal tour of Subaru is only available when we can provide one vehicle on the designated public access day. We apologize for any inconvenience this may cause and appreciate your understanding.
We were fortunate to have great weather on the day of your tour, and we are all very happy that you were able to enjoy a wonderful sunset and the starry sky.
Thanks to your support, our sunset tours are almost fully booked throughout the year. All of our guides strive to ensure fairness among our guests by pre-arranging seating and occasionally changing seats, paying attention to every detail to ensure your satisfaction.
The starry sky at Mauna Kea is truly astonishing, isn't it? Guided stargazing is always exciting to hear about! We hope you will join us again for a Nature School tour when you visit the Big Island.
We sincerely look forward to your return to the island.
Nature School
Rena
なっきー様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございました。
すばるの内部見学は、スバル側の内部公開日にお車を1台ご用意できる場合に限りご案内しております。ご不便お掛け致しますがご了承ください。
当日は天候にも恵まれ、無事素敵なサンセットそして星空をご堪能頂けて、スタッフ一同大変嬉しく思います。
弊社の夕陽ツアーはお陰様で年間を通して満席でのご案内日がほとんどです。どのツアーのガイドも、ご乗車いただくお客様に不公平が生じぬよう、予め座席配置を決めたり、何度か席替えをしたりと日々皆様にご満足いただける様に細部まで気を付けるように努めております。
マウナケアの星空は本当に驚くほど星が見えますよね。 ガイド付きの観測は何度聞いてもワクワクします!是非またハワイ島へお越しの際はネイチャースクールのツアーへご参加頂ければと存じます。
なっきー様のまたのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ