All Reviews for Sightseeing / Guided Tours

I participated in a 5-star cruise for the first time in 20 years. This time, it coincided with Independence Day, and we were able to enjoy a beautiful sunset and fireworks, and the food was delicious. However, there was one concern: when everyone, several hundred people, rushed to the right side of the deck to watch the fireworks, the ship tilted a bit, which made it a little scary while I was filming. I would love to participate again if I have the opportunity.

20年ぶりに5スターでのクルーズに参加しました。今回は、たまたま独立記念日の日と重なり夕日・花火も綺麗に見えて食事もおいしかったです。しかし一つだけ花火を見る時に皆さん数百人の方が一斉に右側の甲板に出るので船が少し傾いてビデオを撮っているのが少し怖かったです。又この様な機会があれば参加したいと思います。

Since it was an English tour, there were only three of us Japanese participants. We were packed into a small bus to full capacity and set off. The male guide was friendly, taking pictures for us at the rest stop, but the shopping planned at Clar Lodge was canceled without any explanation. After watching the sunset from the summit, we were all dropped off at the dining location without any follow-up. We were just ushered into the restaurant, where our seats were taken by other tour participants, leaving us feeling excluded.

I joined the English tour knowing what to expect, and I didn't anticipate the detailed support typical of Japanese tours, but it didn't turn out to be a very good experience, which is disappointing.

英語のツアーということで、日本人参加者は私たち3人のみ。
小型のバスに満員状態で詰め込まれ出発。
ガイドの男性は休憩場所で写真撮ってくれたりとフレンドリーでしたが、工程に入っていたクラロッジでのショッピングもなんの説明もないまま無しになり山頂で夕日をみたあと、食事の場所で全員バスを下ろされ、何もフォローないまま、レストランに入れられ、座席も他のツアー参加者に占領され、爪弾き状態に…
英語ツアーとわかって参加し、日本ツアーの細やかなフォローを期待して行ったわけではないですが、あまりいい思い出にならず、残念でした

Tour guide was Very knowledgeable and friendly , bus is extremely comfortable, dinner was delicious

Four years ago, I participated in the same course tour with another company, and this was my second Mauna Kea tour. The tour guide's explanations were very interesting and informative. During lunch, there was a service of warm miso soup and hot drinks. At the summit of Mauna Kea, they took many photos of each group during the stargazing session. Moreover, they upload those photos to their website, so you can download them later. I think this is especially a nice service for solo travelers who can't take their own pictures. I used to think there wasn't much difference between companies, but I realized this time that there is a significant difference. If I have the chance next time, I would definitely like to request this tour again.

４年前に別の会社で同じコースのツアーに参加して、今回が２回目のマウナケアツアーでした。
ツアーガイドの方の説明がとても面白くて、しかもためになりました。
お弁当の時には温かい味噌汁と温かいドリンクのサービスがありました。
マウナケア山頂でも星空観測の時にもグループごとに何枚も写真を撮ってくださいました。しかもその写真をホームページにアップしてくれるので、あとからダウンロードできます。一人旅の時には自分の写真が取れないので特にうれしいサービスだと思います。
どこの会社で行っても、大差はないと思っていましたが、大きく違うことに今回気が付きました。
次回、チャンスがあれば、また是非お願いしたいと思います。

Staff were very welcoming from the very start of the cruise and the night just got better. Great food and fantastic entertainment. The staff couldn’t do enough for you. Would totally recommend to everyone. Wonderful way to celebrate my birthday.

We participated as a family of five. It was our first time horseback riding, but we enjoyed a slow walk along the coast on horseback and even spotted some sea turtles swimming occasionally. The horses were very gentle and cute, and everyone became a fan of horses. Although we had limited time, we were able to stop by places like Dole Plantation and Haleiwa, making for a very fulfilling day. Our guide, Kaz, was easy to understand. Thank you very much.

家族５人で参加しました。乗馬は初めてでしたが馬に乗って海岸沿いをゆっくり歩き時々海ガメが泳いでいるのも見られました。馬達もとてもおとなしく可愛くて全員馬ファンになりました。ドールプランテーションやハレイワなど時間は少しでしたが立ち寄る事ができとても充実した1日を過ごせました。
ガイドのカズさんの話もわかりやすかったです。ありがとうございました。

The Sunrise Tour was my first experience. Most of the participants were foreigners. I took motion sickness medication before joining. At the summit, I was able to see the sunrise while listening to chants, which was a wonderful experience.

サンライズツアーは初めてでした。
殆どの参加者は外国の方でした。
車酔いの薬を飲み参加しました。
頂上ではチャントを聴きながらサンライズを見ることが出来て素晴らしい経験でした。

The food was okay. The performance and fireworks were fun. I felt very full!!

料理はまあまあでした
パフォーマンンスと花火は楽しかったです。
おなかいっぱいの感じでしたね！！

The tour was amazing, allowing us to experience the sunset from the summit, along with the moon, Mickey Mouse, Jupiter, Saturn, and many stars in the night sky. I think it's a must-do tour when you visit Maui.

山頂からのサンセットから月面のミッキーマウスや木星、土星など沢山の星空を経験出来るツアーで最高でした。マウイ島に来たら、是非行くべきツアーだと思います。

If you dont get the parking pass it’s worth to book the tour.
The guide was amazing and knowledgeable.
He shared many deep facts about the place, showed us variety of flowers and plants and shared interesting facts about them.
He stopped at other view points on the way while coming back.
The breakfast place they stopped was level up and the breakfast was very good.
I surely recommend to book the tour.
Thank you for we got an opportunity to view this mesmerizing view by booking last minute.

My mother and I signed up for a seaside horseback riding course. It was our first horseback riding experience, but the local staff kindly helped us with how to ride and stop. Riding while looking at the sea was truly a wonderful feeling.

Unfortunately, after arriving at the Dole Plantation, which was supposed to be just a quick stop, we were told by the tour guide that there was a mistake and they had forgotten to bring their license, which would take time to retrieve from the office. As a result, our stay was extended by over an hour. Since this is a common spot for other tours, I had been there before and ended up with nothing to do, feeling quite bored. Additionally, the tour guide's attitude was lacking sincerity, saying things like, "This is quite rare, you know," which honestly made me feel anxious about whether it was safe to follow this person.

The horseback riding itself was a lovely experience, so next time I participate, I would prefer to join a different tour company if there is an option.

母と娘の親子二名で海辺乗馬コースを申し込みました。初めての乗馬体験でしたが乗り方、止まり方等現地のスタッフが親切に対応して下さり、何といっても海を見ながらの乗馬はとても気持ちの良いものでした。
残念だったのは、立ち寄り程度だった筈のドールプランテーションに到着した後、ツアーガイドのミスでライセンスを携帯し忘れたとのことで事務所へ取りに戻るのに時間がかかると言われ、結果滞在時間が１時間以上延びた事です。他のツアーでも定番のスポットなので以前も立ち寄ったことがあり、やることが無く時間を持て余しました。また、それに対するツアーガイドの態度も「こんな事稀なんですけどね～」といった誠意に欠けるもので正直「この人について行って大丈夫なのか？」と不安に感じました。
乗馬自体はとても素敵な経験となりましたので、次回参加する時は別の催行会社での企画があればそちらに参加したいと思います。

This was a great trip. Informative Guide, beautiful walk up to the fern canyon. Great entertainment all around fun. The hula lesson was fun too!!!

I took my daughter and her family to this Luau and I am so glad we bought the Royal package. It was great. We were right in front and the dancing was great and the Fire dancing was fantastic. I also liked the fact the they involved you in different activities. Food was great also. I liked the fact they will stay and take pictures with you at the end with your own camera. Overall I would definitely recommend this Luau to everyone.

Departure around 7 o'clock and return around 3 o'clock. The tour itself takes about an hour, with one session in the morning and one in the afternoon. There was a lot of waiting time, and it wasn't that impressive. Well, I thought it wouldn't hurt to go at least once!

7時前後出発から戻りが3時頃 中身のツアーは所要時間が1時間前後で午前と午後に1回づつ
待ち時間が多いしあまり大したことなかった。
まあ、一度は行っても損はないかな！と思いました。

I think I could have enjoyed the tour more if the guide had been better. As others have mentioned, it was disappointing to have Kaz as our guide.

① Dole Plantation

I arrived 10 minutes before opening. This meant that the actual time I had to enjoy Dole Plantation was only 20 minutes, which was unsatisfactory. I quenched my thirst with very delicious pineapple juice and browsed for souvenirs. I wished I had a bit more time to explore the garden.

② Strolling through Haleiwa Town on the North Shore and having brunch with garlic shrimp

I ate at a Japanese-owned restaurant recommended by the guide. (It was emphasized multiple times that they opened early for this tour.) Perhaps because of that, while it was tasty, it was lighter than I expected. Personally, I would have liked a bit more punch. (I think enjoying local flavors is one of the joys of traveling.) The careful preparation of the shells and the shrimp's digestive tract left a good impression. Strolling through the colorful streets was fun, but again, excluding meal time, the stay was only about 30 minutes! There isn't much time to leisurely check out interesting shops, so it might be good to set a purpose in advance.

③ The horseback riding by the seaside, which I was looking forward to the most!!!

All the horses were cute and smart, and it was truly healing. They are well-trained, so I think beginners can experience it with confidence. I wanted to spend more time interacting with the horses!

④ On the way back, I saw sea turtles from the car window.

⑤ We stopped in Haleiwa to pick up participants from other courses and for a restroom break, which concluded the tour.

While the places visited and experiences were excellent, I realized that the presence of the guide significantly changed my level of satisfaction.

This time, the guide, Kaz, was basically high-handed and had a scary tone. Listening to his interactions with other participants, he treated them in a condescending manner, which made those around him uncomfortable.

The information he provided about Hawaii's history and buildings during the journey was interesting, but his unique way of speaking combined with issues with the audio microphone made it hard to absorb.

Additionally, he was very strict about the meeting times. I understand it was to avoid traffic, but it felt more like he was rushing participants to avoid affecting his own working hours rather than for the sake of the participants or to keep the tour schedule.

ガイドさんが良ければもっとツアーを楽しめたと思う。
他の方も書いてますが、カズさんに当たり残念でした。


①ドールプランテーション

オープンの10分前に到着。
ということで、ドールプランテーション内を楽しめる実質滞在時間はたったの20分。これは不満。
とても美味しいパイナップルジュースで喉を潤し、お土産を物色。
もうちょっとガーデンを散策する時間が欲しかった。


②ノースショアハレイワ・タウンにて街並み散策とガーリックシュリンプでブランチ

ガイドさんが勧める日本人経営の店で食べる。
(このツアーのために早い時間から開けてもらっていると何度も強調されました)
そのためか、美味しいのだが思ったよりもあっさりしている。
個人的にはもう少しパンチが欲しかったかな。
(せっかくならローカルの味を楽しむのも旅の醍醐味だと思うため)
殻と背ワタが丁寧に処理されているのは好印象です。
カラフルな街並みを散策するのは楽しいが、ここでも食事時間を除くと滞在時間が30分あるかないか！？
気になるお店をゆっくり見ている暇はないので、事前に目的を定めておくといいかもしれません。


③一番楽しみにしていた海辺での乗馬！！！

どの馬も可愛くてかしこくて、本当に癒されました。
よく調教されているので初心者の方でも安心して体験できると思います。
もっと長い時間馬と触れ合っていたかった！

④帰路につく途中、車窓からウミガメを見る

⑤他コースの方をピックアップ＆トイレ休憩のためハレイワに寄り終了


訪問先・体験内容は申し分ないのですが、ガイドさんの存在ですごく満足度が変わってくることを実感しました。

今回のガイド、カズさんは基本的に高圧的で口調がコワイです。
他の参加者さんとのやり取りを聞いていても、バカにしたようなあしらうような対応をされていて、周りが不快に思う。

道中教えてくださるハワイの歴史や建物案内等は興味深い内容なのですが、独特なしゃべり方と音声マイクの不具合が相まって、入ってこない。

そして、集合時間にはすごく厳しくせっつかれます。
渋滞を避けるためなのはわかりますが、「参加者のため」「ツアー予定時刻を守るため」というよりも、ガイドさんご自身の勤務時間に影響のないよう、参加者を急かしているような印象を持ちました。

Very safe, fun day for the family. You will get dirty and muddy tho so wear dark clothes or ones that you don’t care about. Lunch was yummy and the guides were top notch. I would definitely do this again.

The sunset was gorgeous and service very good. Food was fine, entertainment ok.

It was a large boat, so I didn't mind the rocking. It probably depends on the sea conditions, but last year, when my mother participated in a different tour, she got seasick and had to sit out. This time, she finished her hamburger for lunch. At the snorkeling point, we encountered a sea turtle. On the way back, dolphins chased the boat.

I recommend the pricing for accompanying passengers. Even if snorkeling isn't possible, it's great for families who want to enjoy cruising together.

大きな船なので、船揺れが気になりませんでした。
海のコンディションにもよるのでしょうが、去年別のツアーに参加した際は船酔いでダウンしていた母が、今回はランチのハンバーガーを完食していました。
シュノーケルポイントではウミガメと遭遇。帰路はイルカが船を追いかけてきました。
同乗者料金の設定があるもお勧めポイント。
シュノーケルは無理でも、クルージングは同行したい家族連れに嬉しいですね。

It was enjoyable to listen to stories about traditional Hawaiian plants in the garden of the Bishop Museum. Although I was a complete beginner, I had the valuable experience of taking hula dance lessons from a qualified instructor while learning the meanings of the songs. At the end of the hula lesson, I asked our guide to take a video of us dancing on my smartphone, and they kindly agreed.

After the hula lesson, we did lei making. The string part of the lei is also woven from grass, and we insert flowers at the end. Since the flowers wilt within a day, I stored them in the refrigerator as soon as I returned to the hotel and wore them out that evening. While I can't bring the flowers back to Japan, I can take the ring part without the flowers (customs is fine with that; it seems they microwave it before use). Once back in Japan, I can dry them and preserve them as dried flowers.

ビショップミュージアムの庭でハワイ伝統の植物の話を聞くのは楽しかったし、全くの初心者でしたが歌の意味を習いながら、専門的な講師の資格を持つ先生からフラダンスのレッスンを受けることができ、貴重な体験ができました。フラレッスンの最後には、ガイドさんに自分たちの踊る様子をスマホで撮ってほしいとお願いしたところ、快く引き受けてくださいました。
フラレッスンの次に、レイメイキングをしました。レイの紐（輪っか）の部分も草で編み、最後に花を挿します。花は1日で萎れてしまうので、ホテルに戻るとすぐに一旦冷蔵庫で保存し、夜のお出かけ時に着けて出かけました。花は日本に持って帰れませんが、花を抜いて輪っかの部分だけなら日本に持ち込めます（税関大丈夫とのこと。使う前に電子レンジにかけてるみたいでした）。日本に持って帰ったら乾燥させ、ドライフラワー状態で保存することができます。

This is a location used for the filming of many movies. Whether you're a movie fan or not, you can enjoy it! You can fully enjoy nature, and traveling in a private vehicle is fun. It feels like riding a roller coaster. People of all ages, from adults to children, can have a great time without getting bored. A guide who speaks Japanese shares interesting stories with humor.

多くの映画の撮影で使われた場所です。
映画ファンでなくてもそうでなくても楽しめます！
自然を満喫できますし、専用車での移動は楽しいです。ジェットコースターに乗っているような感じになります。
大人から子供まで飽きることなく楽しめます。
日本語が話せるガイドさんがユーモアを交えながら秘話を話してくれますよ。

The tour itself was incredibly exciting. However, personally, I almost experienced altitude sickness. I had quite a bit of headache and shortness of breath, but after returning to the hotel and sleeping, I felt better right away. Even with the risk of altitude sickness, I think it's a tour worth going on. The starry sky and sunset are both wonderful.

ツアー自体は最高にエキサイティングでした。
が、私個人のことなのですが高山病になりかけました。かなりの頭痛と息苦しさを少し発症してしまいましたが、ホテルに帰り、眠るとすぐ治りました。
高山病になりかけても、行くべき価値のあるツアーだと思います。
星空もサンセットも素晴らしいです。

The trip to Diamond Head in the morning and Manoa Falls in the afternoon left plenty of time to do a round-trip and have time for a snack or rest. Bring water and your camera.

They plan on widening the path to Manoa Falls making it two-way. Can be very slippery and muddy, especially when it rains, which is most of the time. You'll see bare feet, flip-flops, nice sneakers, etc. Good walking shoes recommended. Enjoy the beautiful paintings of the Kings and Queens of Hawaii in the Manoa Falls visitors center.

The garlic shrimp at Cameron's, recommended by our guide in Haleiwa, was delicious. It was a shame that our stay in Haleiwa was only about an hour due to horseback riding being scheduled afterward, leaving us no time to explore. It seems our time in Haleiwa was shortened because of expected traffic on that weekend.

The horseback riding at Turtle Bay by the sea was very nice. The horse I rode was a bit of a glutton and kept trying to eat grass during the ride, so I had to scold him multiple times to get back on course, which left my arms sore. It turned into a fun memory! Next time, I think I’ll want to explore Haleiwa more leisurely, so I might plan horseback riding for another day.

ハレイワではガイドさんのおススメキャメロンのガーリックシュリンプ美味しかったです。
乗馬がその後の予定だったのでハレイワでの滞在が1時間程で散策する時間が無かったのが残念です。その日は週末のせいか渋滞が予想されたのでハレイワ滞在時間が短縮された様です。
乗馬はタートルベイの海辺でとても良かったです。私が乗った馬は食いしん坊で乗馬中に何度も草を食べに行ってしまい何度も馬を叱ってコースに戻るようにしたので腕が筋肉痛になりまた。笑笑〜楽しい思い出になりました。
次回はゆっくりハレイワを散策したいので乗馬は別の日にしよーかなぁ〜と思ってます。

My partner who does hula also said it was great. The women dancing were local beauties. Additionally, the fire show was impressive.

フラをやっているパートナーも善かったと言っていました。
踊っている女性が現地美人でした。
また、ファイアーショーも迫力がありました。

This was an amazing experience! I went with a group of friends and we all loved the environment of the cruise ship. The food was pretty amazing and the live jazz performance was very enjoyable. My favorite was definitely the Polynesian live dance performance. This 30-minute performance was the highlight of the night. The dancers wouldn't just perform, they would interact with the audience by giving high fives, springing peace signs at unexpected times and made our corner of the ship laugh the entire time. If you get seasick easily, I would recommend taking some kind of precaution/medication (the servers were able to provide some medication, too) since a few of my friends did start feeling queasy for a little bit and had to spend some time on the lower deck. However, don't let motion sickness keep you from the cruise! It was still altogether wonderful time.

The boat was rocking violently, and my partner got seasick. The meals didn't suit Japanese tastes at all. This tour seems to be aimed at Westerners with strong stamina. Also, it costs $210 for a round trip by taxi from Hilton Waikoloa. While I take full responsibility for mistakenly booking this thinking it was a dinner cruise in Oahu, I think it would be considerate to mention the level of rocking and the time and transportation options from each resort to the port.

船の揺れが激しく、パートナー撃沈。食事も日本人に全く合いません。強靭な体力を持った欧米人向けのツアーですね。また、ヒルトンワイコロアからは、タクシーで往復210ドルかかります。全ての責任は、オアフ島のディナークルーズと勘違いして申し込んだ当方にありますが、出来れば、それなりに揺れること、また、各リゾートからの港までの時間と交通手段を書いておいてあげると親切かと思います。

It was truly a wonderful and memorable trip. I couldn't believe we could drive up to over 3,000 meters! I felt that our guide, Mr. Yamauchi, who must have climbed Haleakalā many times before, was giving his all to entertain us each time. He explained the climate, weather, and history with professional knowledge, mixing in entertainment elements so that even a novice like me could understand.

It was a half-day that never got boring. The choice of background music was also lovely, adding to the extraordinary atmosphere and making the long drive feel engaging rather than dull. To be able to see the stripes of Jupiter and the rings of Saturn—it's a cliché, but it really makes you feel how vast the world is.

本当に素晴らしく、想い出に残る旅となりました。
標高3,000m以上のところまで車で上がれるとは！ガイドの山内さんは、これまで何度となく登っているはずのハレアカラなのに、毎回全力で楽しませて下さっているのだろうと感じました。気候、気象、歴史などプロフェッショナルの知識に私のような素人にもわかりやすいようエンタメ目線も交えて説明してくれました。
飽きることのない半日でした。非日常のシーンにふさわしいBGMのチョイスも素敵で、長い車移動の時間を無味乾燥なものにさせない気遣いも感じました。
木星の縞模様、土星の輪を見ることができるなんて。月並みですが、世界は広いなぁと感じます。

We participated as a three-generation family.
The submarine itself was great!
We were able to comfortably see the seabed!
However, the person who picked us up from our accommodation didn't provide much explanation about the meeting point...
(They did inform us of the pickup time multiple times.)
Since there was no information on this page or the voucher, I had to ask around and make phone calls to manage to board...
I would appreciate it if you could enhance the explanation regarding the meeting point! Please consider this.

3世代で参加しました。
潜水艦そのものは良かったです！
快適に海底を見ることが出来ました！
しかしながら、宿泊場所から送ってくださった方から集合場所について説明があまりなく…
（お迎え時間は何度もお伝えいただいたんですが）
こちらのページやバウチャーにも記載がなかったため、聞きまわったり電話したりしてなんとか乗船できた感じでした…
集合場所についての説明を充実させていただければありがたいです！ぜひご検討ください。

My wife and I did not have a car for the week but wanted to see the Island for what it had to offer. This tour came to our Hotel and picked us up as well as brought us back and gave a view of the Island most people would not be able to see. Our driver Nathan was excellent and gave us a relaxed and informed trip and even gave us some extra insights that a book would not give. The views were amazing and gave you an option if you wanted to come back and stay for more indepth viewing. I would recommend going with a tour to really get the flavor of the Island.

Easy and convenient way to get to and from the Waikele Outlets. Coupon booklet was a great bonus and added to the savings. Would highly recommend adding a 4:00pm shuttle to the service as I could have shopped for longer.