Reviewed by: Michi-Hiro
I participate every year, and each year it gets better and better, which always surprises me and makes me very happy. This time, I joined with a couple of friends who also participated for the first time in 35 years, and they were extremely satisfied. I'm looking forward to participating again next year and期待しています.
毎年、参加していますが年々グレードアップしていて毎回驚きが有ってとても嬉しいです。今回は友人夫婦と一緒に参加し、友人夫婦も35年振りに参加して凄く満足していました。来年も参加を楽しみにしています。また新しい感動を期待しています。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/06/10 |
| Activity Date: | 2019/06/05 |
Reviewed by: Roger Ybarra
Outstanding service. This was a once in a lifetime experience for us. History is awesome.
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/05 |
Reviewed by: hiroomi
After arriving at the airport and checking into the hotel, we moved on. It was the best cruise! I highly recommend experiencing the wonderful hospitality of Hawaii, the beautiful ocean, and the sunset on the first day!
空港到着し、ホテルにチェックイン後、移動しました。最高のクルーズでした!ハワイの最高のおもてなしに、最高の海、夕日、初日に行くのおすすめです!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your first day in Hawaii. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ハワイ初日からお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/03 |
Reviewed by: いっく
I participated in the same course last December and had a great experience, so I joined the same course again this time. However, the service from the staff was so terrible that it turned into a nightmare.
There were three of us, and three chairs were prepared, but four plates were set on the table, so we asked for them to be cleared. They took a long time to respond, and another staff member kindly removed them. After that, the main staff member came to our table, glaring at us, saying things like, "I'm the one in charge" and "Don't ask anyone else." They continued to complain as they walked by (unfortunately, I had no trouble with everyday English), broke a glass, and insisted we "finish, finish" while we were still eating, as if they wanted us to hurry up. The timing of the food being served was also much slower than at other tables, and when the steak was served, we had no drinks.
The person at the next table received an apology after breaking a glass, but of course, we were ignored! In the end, we received only one survey form for the three of us, and when they took it, they slammed it down on the table. They probably crumpled the survey as well. If it weren't for being on the ship, I would have left. I was really looking forward to the last day, so it was very disappointing.
I wasted my time and money. While there may be some ups and downs with other tours, the cost of this experience was far too high. I hope for a more professional attitude in customer service. I would like to see a satisfactory explanation after reviewing the survey.
昨年12月に同じコースに参加しとても良かったので、今回も同じコースで参加しました。しかし、今回は担当の方の対応があまりにも酷く最悪な時間となりました。
3名で参加、椅子も3脚で準備されていましたが、4人分のお皿がセットされていたため片付けをお願いしました。いっこうに片付けてくれなく別の方が快く下げてくれました。その後「担当は自分だ」「自分以外の人に頼むな」などテーブルに来てに睨み付けられ、その後も通りすがりに文句を言われたり(残念なことに日常英語には困りません)、グラスを割られたり、頂いている途中の物を「finish、finish」と捲し立てられ、まるで早く終われといわんばかりの対応。食事が運ばれるタイミングも他のテーブルよりもはるかに遅くステーキの時には飲み物なしでした。隣の席の方には、グラスを割った後謝っていましたが、勿論私たちのことは無視!最後は、アンケート用紙・・一人1枚来ている用紙も私たちには1枚。持っていくときにはテーブルを叩きつけて持っていきました。アンケートも握りつぶしているのでしょうね。船上じゃなきゃ帰っていました。最終日に楽しみにしていたのでとても残念でした。
時間とお金を無駄にしました。他のツアーにも当たり外れは多少あるのでしょうがあまりにも代償が大きすぎます。接客にもプロ意識が欲しいですね。アンケートを確認し納得のいく説明が欲しいです。
Thank you very much for joining our cruise this time. We sincerely apologize for any inconveniences that may have occurred, especially since you participated again this year. We will forward your comments to each manager and check the situation from that day. Thank you for your feedback.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
昨年に引き続きご参加頂きましたにもかかわらず、大変失礼がございました様で申し訳ございませんでした。
頂戴いたしましたコメントは各マネージャーに転送させて頂き、その日の状況を確認致します。
ご報告頂き、誠に有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/03 |
Reviewed by: Pia
This tour is fantastic. We enjoyed every minut from start to the end. Beautiful views and the best guide ever.
Thank you so much Pia! We appreciate you taking the time to write a few words of recommendation. We thoroughly enjoyed our time with you too!! Warmest aloha ~ The Holo Holo Hui
| Rating: | |
|---|---|
| Packages: | West Maui Adventure with 'Iao Valley (7-8 Hours) |
| Attended as: | Couples |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/07 |
Reviewed by: Pia
It was a very nice tour. We realy recommend it for everyone.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/05 |
Reviewed by: まえみな
During my seven-day stay, there were many cloudy days, but on this particular day, there were no clouds, and I was able to see a beautiful sunset. I chose the lowest-priced meal option, so the taste was good enough for me as I was heading to see the sunset right away. However, the rooms were ranked differently, and the hospitality inside the room varied, which was a bit disappointing. For those aiming to see the sunset, I think the lowest-priced all-you-can-eat course is sufficient, but if you want more Hawaiian hospitality, I recommend opting for a higher-ranked course.
7日間滞在していた中で雲が多いことが多かったのですがこの日は雲がなく綺麗にサンセットが見ることができました。料理は一番安いランクにしていたので味は美味しくすぐサンセットを見に行くので充分だったのですが部屋がランク別で、部屋の中のおもてなしが違い、少し残念でした。サンセットがお目当ての方は一番安い食べ放題コースでいいと思いますが、ハワイアンなおもてなしがたくさん欲しい方は上のランクのコースにした方がいいと思います。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/17 |
Reviewed by: yosuke
The show was the main attraction, so the food was just passable.
The most beautiful sight was the sunset, which you can enjoy more than the show itself. You can freely go out on deck to view it. (I believe that, due to the ship's structure, only the 3-star or 5-star courses allow access to the deck, so it might be worth choosing one of those two courses for that reason.)
ショーがメインとなる為、料理はまぁ及第点かなという内容でした。
一番きれいなのは、ショーそのものよりも船より見れる夕日で、そちらは勝手に甲板に出て自由に見学することが出来ます。
(恐らくですが、船の構造からして甲板に出ることが出来るのは3スターか5スターのコースだけかと思いますので、それだけでも2コースのどちらかを選ぶ価値があるかと思います。)
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/28 |
Reviewed by: yumesaki
We had a participation of four parents with two girls, aged 6 and 3.
As for my impressions, the timing was just right. We started by enjoying the food on the boat.
Regarding the meal, I had no expectations for the tour food, but it was better than I thought.
We went out on the deck to enjoy the scenery and have our meal, and by the time we finished eating, the show began.
After the show, it was sunset time, which was perfect for taking photos.
In the end, we all danced together upon arrival. The experience was lively and enjoyable without any downtime. The parents were very happy as well. I think it's a perfect finale for a trip.
嫁さん、6歳、3歳の女の子、親4人の参加でした。
感想としては時間配分がちょうどいいです。
船に乗ってまずは料理を楽しみます。
ご飯の感想。
ツアーのご飯で全く期待してませんでしたが思ったよりイケます。
デッキに出て風景見たりご飯食べたりして食べ終わる頃にショーが始まります。
ショーが終わるとサンセットの時間で写真タイム。
最後はみんなでダンスで到着。
時間を持て余す事なく終始ワイワイして終わりました。
親もとても喜んでいました。
旅行のフィナーレに最適だと思います。
Thank you very much for joining our cruise. We are very pleased to hear that you and your family enjoyed it. Please do come back again with everyone. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
ご家族でお楽しみ頂けました様で大変嬉しく思います。
是非また皆様でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/06/03 |
Reviewed by: すーさん
I participated in the class. Since we were at a window-side table, we couldn't see the entertainment, but it was great from departure to arrival, with plenty to enjoy. It was a pity that the sunset wasn't clear due to the clouds. I hope for a better experience next time.
☆クラスで参加しました。窓際テーブルでしたので、エンタテインメントが見えなかったが、出港から、入港まで、盛りだくさんでよかったです。
夕日、雲が多く日没がはっきりしなかったのが残念でした。次回を期待したいです。
Thank you very much for joining our cruise this time. We hope you will participate on a nice weather day next time and enjoy the beautiful sunset in Hawaii with us. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
次回は是非お天気の良い日にご参加頂き、ハワイの綺麗なサンセットを私共とお楽しみいただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/06/03 |
Reviewed by: YUU
Star Tour
Beautiful sunset, earth blue, and a starry sky! (It was close to a new moon) It was a very satisfying tour! Since it was a tour where we could move around by car, it was fine not to wear trekking shoes. I didn't imagine it would get that cold, but even with a shirt, hoodie, ultra-light down jacket, fleece-lined tights, a stole, the jacket I borrowed, gloves, and a blanket, I still felt cold. They mentioned it was good that there was no wind, but if you don't need it, you can leave everything in the car, so if you're sensitive to the cold, it's better to bring some extra layers. You can take really beautiful photos with a DSLR or mirrorless camera!
Since it's a natural experience, I can't guarantee the conditions will be perfect, but if you're going to Maui, I think this is a tour you absolutely should participate in. I definitely want to come back again.
星ツアー
綺麗な夕焼け、アースブルー、満点の星空!(新月に近かったため)大満足のツアーでした!
車で全て移動できるツアーなのでトレッキングシューズじゃなくても大丈夫でした。
そこまで寒くなることを想像できずにいましたが、シャツ、パーカー、ウルトラライトダウン、裏起毛のタイツ、ストール、お借りしたジャケットに手袋、毛布でも寒さを感じました。風がなくてまだよかったとの話でしたが、いらなければ車に全て置いておけるので寒いのが苦手な方は持って行った方がいいです。
一眼やミラーレスだと本当に綺麗な写真が撮れます!
自然のことなので、コンディション良くしっかり見られるかわかりませんが、マウイ島へ行くのであれば、絶対に参加すべきツアーだと思いました。また絶対に来たいです。
Thank you for sharing your satisfying experience. It truly is a natural phenomenon; while last night had a wonderful starry sky, tonight we might not see anything at all. That might be one of the great aspects of nature. Thank you again. Please do visit Maui again!
ご満足頂けた、体験談をありがとうございました。
本当に自然の事なのですよね、夕べは素晴らしい星空でも今夜は全く見れないかも
しれませんしね。そこが又大自然の良い所かも知れませんね。
ありがとうございました。又是非マウイにいらして下さい。
| Rating: | |
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/06/04 |
| Activity Date: | 2019/06/02 |
Reviewed by: Satisfied Guests
The food was exceptional especially considering the number of people being served. The staff was polite and very accommodating. The young entertainers interacted with the crowd and performed in their traditional attire. We came back to the port with a bang, singing and dancing. I would definitely recommend this cruise. My only disappointment was that the harbor/tower area used to be filled with shops. It was our last night on the island and it would have been nice to purchase those last minute sovereigns. Now it’s just empty with a few eateries.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2019/06/04 |
| Activity Date: | 2019/06/01 |
Reviewed by: Mako
It was more fun than I expected! This time, I stayed for three weeks, and this was the last tour. That said, I only organized three tours, all through Veltra. Since it was Friday, there were five buses at Aloha Landing, which shows its popularity. First, we had dinner on the Star of Honolulu. There was a service ticket for two drinks (including alcohol), and my wife was satisfied with her Blue Hawaii. We reserved a bottle of champagne but couldn't finish it. The appetizers were quite good too. The main attraction was the lobster, which I haven't had since I ate it in Los Angeles ten years ago. Compared to Ise lobster (I might get scolded by the Ise lobster), it was a bit coarse, but still quite nice. I couldn't finish the steak. The dessert cake was delicious as well. The fireworks were beautiful, but it's more impressive to watch them closer to the beach. The live show was of a pretty high level. Just listening and watching was enough, but there were also opportunities to participate, which was a lot of fun! I enjoyed it more than the price suggested. I will come again next time. Highly recommended!
思った以上に楽しかった!今回は3週間の滞在で、最後のツアー。と言ってもツアーを組んだのは、3回だけ。全てベルトラさんでした。金曜日とあって、アロハランディングには5台のバス。人気の高さが伺えます。まずはスターオブホノルルでディナー。ドリンク(アルコール含む)2杯のサービスチケットもあり、家内はブルーハワイに満足。シャンパンを一本リザーブしたのにのみきれず。前菜も結構いけました。最大のお目当はロブスター。10年前にロスで食べて以来。伊勢エビと比べたら(伊勢エビに怒られそうですが)大味ですがなかなか^_^ ステーキは食べきれませんでした。デザートのケーキも美味しい。花火も綺麗でしたが、砂浜の近くで見た方が迫力はあります。ライブショーは結構レベルが高い。聴いているだけ、見ているだけでも十分ですが、参加できるチャンスもあり、大盛り上がり!価格以上に楽しめました。次回も来ます。おススメ!
Thank you very much for joining our cruise.
Also, thank you for sharing the wonderful photos!
They really convey the fun you had!
We are very pleased to hear that you enjoyed the meals and the shows.
Please come back again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
また、素敵なお写真の掲載有難うございます!
楽しさが伝わってくるお写真ですね!
お食事やショーをお楽しみ頂けました様で大変うれしく思います。
ぜひまたお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/06/03 |
| Activity Date: | 2019/05/31 |
Reviewed by: Vincent
Boat is well kitted out with good gear. Staff are on hand to help and provide support if required. Breakfast and lunch were perfect for a morning on the water. Even got to try paddle boarding without having to pay extra for hire
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2019/06/03 |
| Activity Date: | 2019/05/31 |
Reviewed by: 横浜のハワイ大好きおじさん
- All three attractions were amazing. The location tour, jungle exploration, and historical explanations were all interesting and easy to understand. While looking at other attractions, I definitely wanted to participate in the interactive ones.
- The movie location tour was very intriguing, as there were various filming sites besides Jurassic Park.
・三つのアトラクション全て最高でした。ロケ地巡り、ジャングル探検、歴史 的なもの全て説明も面白く、分かりやすく良かったです。他のアトラクショ ンを見ていると、参加型で是非参加したいアトラクションでした。
・映画ロケ地巡りではジェラシックパーク以外にも色々な撮影があったという ことで非常に興味深かったです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Couples |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/05/30 |
Reviewed by: ノブオジージ
Every year during New Year's, I go to the Big Island (Waikoloa) and Oahu. My wife and I had our first submarine experience, and I couldn't believe we were diving more than 17 to 20 meters underwater. It was moving to see the ocean floor, coral reefs, various fish, and turtles. It was a wonderful experience.
There are four departures a day, but we chose the morning course with explanations and guidance in Japanese. Although the voice was a bit hard to hear, I was glad we chose the Japanese guidance. However, I was at the Atlantis office, and the explanations for the pier and boarding area were very unclear. I think it would have been better if there were signs or something similar.
毎年正月はハワイ島(ワイコロア)とオアフ島に行きます。妻と二人、初めての潜水艦体験で、海の中17、20メーター以上潜るとは信じられませんでした。海底、珊瑚礁、いろいろな魚、亀を見られたときは感動、感動。
素晴らしい体験でした。
1日4便ありますが、私たちは、午前中の日本語での説明、案内のコースを選びました。声が少々聞き取りにくかったですが、日本語での案内を選んで良かったと思いました。
ただ、アトランティスの事務所にいたのですが、桟橋と乗り場の説明がとてもわかりにくかったです。案内板等があれば良かったと思います。
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Couples |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/01/01 |
Reviewed by: マックス
- Taste of Kualoa Tour
In the vast nature, with easy-to-understand explanations from a Japanese guide, I was able to see various plants and also enjoyed some tastings. Since various movie filming locations and sets are still preserved, it was a lot of fun!
- Jungle Expedition & Kualoa Legends Tour
Riding in the back of a large jeep-like vehicle, we went through the jungle, which was quite thrilling. The gate from Jurassic World was there, and there were even claw marks left by the Indominus Rex on the wall! I was able to touch on history and had a very valuable experience.
- Movie Filming Locations & Ranch Tour
In the midst of wonderful scenery, the landscapes I saw in the movies spread out before me, and I was very moved! The fallen tree where Dr. Grant and the children hid from the approaching dinosaur in Jurassic Park is still there, and you can take commemorative photos there! I also got to see famous movie scenes and sets from Jurassic World and King Kong, making it the best experience!
・テイスト オブ クアロア ツアー
広大な自然の中を日本人ガイドさんのわかりやすい説明で、様々な植物を見ることができ、また試食も楽しめました。様々な映画のロケ地やセットもそのまま残されているので、とても楽しめます!
・ジャングル探検&クアロア伝説ツアー
大型のジープのような車の荷台に乗り、ジャングルの中を抜けていくので、迫力があります。ジュラシックワールドに登場するあのゲート、そして、壁にはなんとインドミナス・レックスがつけた爪の傷跡もしっかり残されています!歴史にも触れられ、とても貴重な経験ができました。
・映画ロケ地&牧場ツアー
素晴らしい景色の中、映画で見たあの風景が目の前に広がっていて、すごく感動しました!ジュラシックパークでグラント博士と子どもたちが、迫りくる恐竜から逃げるときに身を隠したあの倒木がそのままあり、そこで記念写真を撮ることができます!他にもジュラシックワールドやキングコングなど、有名な映画のあの景色やセットを見る事ができて最高の体験でした!
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Friends |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/05/29 |
Reviewed by: kumiyong
We were blessed with great weather and were able to enjoy the best sunset. The buffet had a wide variety and plenty of delicious food. The live performance was exciting, and we had a wonderful time.
お天気に恵まれて最高のサンセットを楽しむことができました。バイキングのお料理も種類や量がいっぱいあって美味しかったです。ライブも盛り上がり楽しい時間を過ごしました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the beautiful sunset from aboard the ship. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
素敵なサンセットを船上よりお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/05/30 |
Reviewed by: 貴明君
I enjoyed the sunset in a calm atmosphere at the 5-star hotel. The food was delicious, and I was very satisfied. It was disappointing that the champagne was not served at first, even though I had booked the celebration plan.
5スターは落ち着いた雰囲気の中サンセットを楽しめました。料理も美味しく大満足できました。セレブレーションプランを予約したのに、最初シャンパンがサーブされなかったのは残念でした。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the sunset.
The Celebration Plan does not include champagne; however, the five-star course includes a glass of champagne for the initial toast, which is distributed on the observation deck during boarding. Was there any issue with that service? We sincerely apologize for any inconvenience.
We will share your comments internally and strive for improvements in the future. We look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
お食事やサンセットをお楽しみ頂けました様で大変嬉しく思います。
セレブレーションプランにはシャンパンは含まれておりませんが、
5スターのコースに最初の乾杯用のグラスのシャンパンが含まれており、
ご乗船頂きました際に展望デッキでお配り致しておりますが、そのサービスに不備がありましたでしょうか?
大変申し訳ございません。
戴きましたコメントは社内で共有させて頂き、今後の改善に努めさせて頂きます。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/05/26 |
Reviewed by: The Barnetts
We wanted to give this tour 4.5 stars but couldn't. We really enjoyed the sights and the information that our guide Steve provided. He was attentive, informative, and entertaining. One suggestion would be to have a bottle of water available for each tour guest.
| Rating: | |
|---|---|
| Packages: | Best of Kauai by Land & River Tour |
| Attended as: | Couples |
| Posted on: | 2019/06/02 |
| Activity Date: | 2019/05/27 |
Reviewed by: 還暦&傘寿のお祝い
I used Three Star with my family.
The table was small and felt cramped.
The entertainment show started just before we docked, and we were left waiting in the heat without any breeze until it ended.
There was a lack of crew assistance, and the atmosphere was lacking excitement.
In such a dull environment, even though there were only individual guests, making everyone hold the shoulders of the person in front and spin around in a circle might not suit the Japanese.
スリースターを家族と利用。
テーブルが小さくぎゅうぎゅう詰めというイメージ。
エンターテイメントショーは寄港直前に始まり、風もなく暑い中終わるまでただただ待たされたという印象。
クルーのアシストもなく、盛り上がりに欠けていました。
そんなシラけた雰囲気の中、個人客だらけなのに、前の人の肩を持たせて会場を輪になりぐるぐる回らせるのは日本人には合っていないかもしれないですね。
Thank you very much for joining our cruise. We are truly sorry to hear that you and your family were not able to enjoy it to the fullest. We will share your comments internally and use them to help us improve in the future. Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
今回ご家族でご参加頂きましたにもかかわらず、十分にお楽しみ頂けず大変残念に思います。
戴きましたコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/27 |
Reviewed by: Guy
Great tour to do if you are not familiar with Oahu. Our driver, tour guide, lunch server etc. was outstanding. Very informative and patient. I highly recommend Oahu Nature Tour. Our tour guide was Monique in case you have a choice. We attended this tour on 28 May 2019. Lunch was included at Fumi's Shrimp Shack
Hi Guy,
THANK YOU! for your 5 star review:)
Mahalo Nui Loa,
Michael
| Rating: | |
|---|---|
| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Couples |
| Posted on: | 2019/05/31 |
| Activity Date: | 2019/05/28 |
Reviewed by: Mrs Colorado
Our driver Brett was amazing! He was very knowledgeable about the island history, very personable and really funny. We enjoyed all of the stops along the way. It was just an enjoyable day!
| Rating: | |
|---|---|
| Packages: | Deluxe Tour - Black Sand Beach, Waterfalls & Volcanoes |
| Attended as: | Couples |
| Posted on: | 2019/05/31 |
| Activity Date: | 2019/05/29 |
Reviewed by: Poppy
There were Moai statues, but it was disappointing that we weren't allowed to get off the bus. Also, basically, if you sit on the right side of the bus, you can enjoy various views. Sitting on the left side (driver's side) might be disappointing for those who want to take photos.
モアイ像がありましたが、バスから下ろしてくれなかったのは残念でした。
また、基本的にバスの右側の座席に座ると色々な景色を楽しめます。左側(運転席側)に座ると写真を撮影したい人にとっては残念かも
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Families |
| Posted on: | 2019/05/30 |
| Activity Date: | 2019/05/25 |
Reviewed by: Laurie Torchia
This was a GREAT sunset cruise - food was good, drinks were good (and they did not even make you give in your drink tickets so not trying to get more out of you) and the show was good.
Just one thing to improve upon:
1. Seating took way too long. You know who is coming so you should have assigned seating and it should be really quick - not making people stand in stairwell for 20 minutes just to get seated
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/05/30 |
| Activity Date: | 2019/05/14 |
Reviewed by: あちゃごろ
When cracking the lobster, it was difficult to do so carefully because if you press too hard, the juice splatters. (laughs) The food was delicious, and I enjoyed being able to see the hula dance up close. It felt like there was a shortage of staff compared to the number of customers. (Even when trying to place an order, they took a while to come over.)
ロブスターを割る時に、強く押さえると汁が飛ぶので、慎重に割るのが大変でした。(笑)
料理は美味しく、フラダンスなども近くで見れて楽しめました。
お客さんの数に対して、スタッフが不足している印象でした。(オーダーをしようとしても、なかなか取りにきてくれない。)
Thank you very much for boarding with us this time. We also appreciate your valuable feedback. We would like to work on improvements as a team for future challenges. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2019/05/30 |
| Activity Date: | 2019/05/25 |
Reviewed by: 向日葵
The last time I came to Hawaii, I signed up for the buffet plan, and the sunset was incredibly beautiful, making it a lot of fun. However, the people in the next room were having an even better time... so I decided that next time, I would upgrade (laughs).
This time, I upgraded and boarded! Unlimited crab... I didn't expect much, but it turned out to be surprisingly delicious♪ The steak was incredibly tender and juicy, with a deliciousness that brought a smile to my face!!!
The weather started off a bit disappointing, but I was able to see a mysterious sky. Only part of the sky in front was raining, and it looked as if a lace curtain was drawn, changing colors... it was truly a strange sky. In the end, I was very satisfied to see the sunset through the gaps in the clouds.
前回ハワイに来た時にビュッフェのプランで申し込んで、サンセットもめちゃめちゃ綺麗で、とっても楽しかったのですが、隣のお部屋の方がもっと盛り上がっていて…次回はランクアップするぞと心に決めていました(笑)
そして今回ランクアップして乗船!
カニ食べ放題…期待はせず食べてみると意外と美味しい♪
ステーキに関してはめっちゃ柔らかくてジューシー、 笑顔の出る美味しさ!!!
お天気はイマイチなスタートでしたが不思議な空を見ることができました。
前方の空の一部だけ雨が降っていて、そこだけレースのカーテンを引いているかのように色が変わったりして…本当に不思議な空でした。
最後は雲の切れ間からサンセットもしっかり見れ大満足でした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Friends |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/05/28 |
Reviewed by: 予約番号#3389736カンバ
This time we boarded with 1 star.
However, my younger sister also participated, making it a fun cruise.
I was wondering if the food would be enough, but it was sufficient for us, especially with the beer and wine we enjoyed.
Finally, the chorus and choreography of YMCO (Youngman) was just as exciting as last year's climax (with 3 stars).
今回は1スターでの乗船です。
しかし実妹も参加で楽しいクルーズでした。
料理も十分に足りるのかな?なんていやしく考えていたけど、ビールにワインを頂いた我々には十分でしたね~
最期にYMCO(ヤングマン)の合唱と振り付けは、昨年(3スターで)のクライマックスと同様で盛り上がりました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/05/19 |
Reviewed by: nygirl
I chose a luxurious 5-star course for the fireworks day on Friday.
It was a wonderful time with a beautiful sunset, fireworks, music, hula dancing, and a meal.
There was also dance time, making it a very memorable moment.
金曜日の花火の日を選んで豪華5スターのコースでお願いしました。
素晴らしい夕日、花火、音楽、フラダンスに食事。
ダンスタイムもあり、とても思い出深いひと時となりました。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/05/24 |
Reviewed by: いっく
The meals were delicious, the staff was incredibly friendly, and it was a lot of fun. The ship was also very clean. I definitely can't miss it next time!
食事も美味しく、スタッフが最高に親切で楽しかったです。
船内もとても綺麗でした。
次回も絶対に外せない!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed it. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
お楽しみ頂けました様で大変嬉しく思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2019/05/28 |
| Activity Date: | 2018/12/07 |
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Thank you very much for joining our cruise. We are very pleased to hear that everyone enjoyed it. We look forward to seeing you again next year.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
皆様でお楽しみ頂けました様で大変嬉しく思います。
また来年お待ち申し上げております。
スターオブホノルル