Reviewed by: ジャムム
My first trip to Hawaii and the main event on the Big Island was the Mauna Kea summit sunset and stargazing tour. Until the day before, the weather had been rough for three days, and I heard at the hotel that the tour might not happen, which made me worried. However, the result was clear skies and almost no wind, with a beautiful view of the snow that had fallen until yesterday. The stargazing included not only the positions of the constellations but also explanations of the myths and legends, along with many professional photos taken by the guide. I was very satisfied! ♪
初ハワイ、初ハワイ島でのメインイベントは
このマウナケア山頂サンセット&星空観測ツアーでした。前日までは、三日間天候が荒れてツアー出来ず、と到着したホテルで聞き、
どうなる事か?と心配でした。結果は、快晴、ほぼ無風の中、昨日迄に降った雪化粧の中、素晴らしい光景でした。また、星空観測は、星座の位置だけでなく、神話の言い伝えなどの説明とガイドさんによるプロフェッショナルな写真撮影も多数。大満足でした♪
日本語の説明もあり、助かりました。料金も良心的だと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/04 |
| Activity Date: | 2025/02/02 |
Reviewed by: Christina
Loooooved it! We didnt wanna get off the boat n the crew was awesome with my kids!!!!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/02/03 |
| Activity Date: | 2025/02/01 |
Reviewed by: きや
As the title suggests, I booked a tour for winter in Hawaii, timed for a new moon at the end of January. The communication and Q&A support leading up to the tour date were very smooth.
The van driver was also the tour guide, and I was surprised by their excellent Japanese. I would have liked to enjoy explanations in English with a more multinational group, but out of 12 participants, 10 were Japanese, so it couldn't be helped.
We departed from the Queens Market in Waikoloa at 3:00 PM. The van was fully booked with 12 people. We stopped at a rest area just before the summit to have sandwiches and water. The air was getting thinner, so we took a break for about 30 minutes to adjust. Here, we borrowed winter clothing.
Soon after, we entered off-road terrain and headed to the summit. With a temperature of 0°C and strong winds, it was quite cold. We were able to observe the sunset despite some clouds. After that, we descended a bit to the observation point. It took a while for the clouds to part, but eventually, we were able to see a few stars. The guide explained the constellations visible with a pointer. Venus can also be seen in Tokyo, haha. We were served hot cocoa, which was a lifesaver in the cold. That was much appreciated.
It was so cold and we couldn't observe much, so we left the site after about 15 minutes. After a short break, we returned to the Queens Market around 8:45 PM.
The tour itself was well-organized and reassuring. It really requires good timing with the season and luck for clear skies without clouds.
As a postscript, two days later, I woke up at 4:00 AM at a friend's house and gazed at the night sky, which was filled with stars. I thought if it had been clear on the mountain, it would have been incredibly moving.
タイトル通り冬のハワイ、1月下旬で月齢0に合わせてツアーを予約。
実施日までの案内やQ&A対応はとてもスムーズ。
バンの運転手がツアーガイドさんですが、日本語上手で驚きました。できれば多国籍な参加者と英語での解説を楽しみたかったのですが、12人中10人日本人とそこはやむなしですね。
ワイコロアのクイーンズマーケット15:00出発。バンは12人乗り満席。
山頂手前で休憩所によりサンドイッチとお水をいただきました。空気が薄くなっているので急激な変化をおさえるため。約30分程度。ここで防寒着をお借りします。
その後すぐにオフロードに入り山頂へ。気温0℃+強風なのでかなり寒いです。夕日観測は雲はありましたがぎりぎり観れました。その後少しだけ下って観測ポイントへ。なかなか雲の隙間ができず暫く待っていると少しだけ隙間ができてわずかながら見ることができました。ポインタで見れる星座を解説。金星は東京でも観れます笑 寒さに助かるホットココアが配られました。これはありがたい。
あまりにも寒いのとあまり観測できなかったので15分くらいでその場から退散。途中休憩をはさんで20:45頃クイーンズマーケットにて解散となりました。
ツアー自体はよい企画でしっかり運営されているので安心です。
やはり季節選びと雲の無い晴天である運が必要ですね。
後日談
この2日後、現地友人宅4:00AMに起きて夜空を眺めましたが満点の星空でした。山で晴れていれば相当感動できるのだろと思いました。
Of course, luck is needed for the monthly event, especially in choosing the season and having clear, cloudless weather.
If participating in winter, I think it's even better to have cold weather gear
月例はもちろん季節選びと雲の無い晴天である運が必要
冬に参加の場合、日本の冬程度の寒さ対策(長袖、長ズボン、寒さに弱い人はヒートテック上下)やセータがあると更にいいと思います
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/02/02 |
| Activity Date: | 2025/01/29 |
Reviewed by: Joey and crew
No time to relax on this excursion. We flew to Captain Cook on a zodiac boat with little room to sit or move about. The snorkeling was OK and the guides were helpful. Everything felt rushed from the get go. This trip sure gave us a lot of chuckles when rehashing our day.
Slow down. Less passengers on the boat.
| Rating: | |
|---|---|
| Packages: | Morning Tour |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/01/31 |
| Activity Date: | 2025/01/29 |
Reviewed by: みや
Although the weather was not favorable, the staff's response was excellent. It was a dress shoot for our honeymoon, and the Japanese staff taught us about posing and angles. Despite the cold during the shoot, they provided support, and we had a wonderful time.
天候に恵まれませんでしたが、スタッフの対応が良かった。ハネムーンでドレスの撮影でしたが日本人スタッフがポージングや画角まで教えてくださったり、寒い中の撮影でしたがサポートしてくれて素晴らしい時間を過ごせました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/01/30 |
| Activity Date: | 2025/01/29 |
Reviewed by: シュノーケル大好き
I couldn't see any dolphins, whales, or turtles, not even a shadow or a hint of their presence, and I felt no motivation to search for them. The first snorkeling spot had hardly any fish, yet we were made to swim there for a long time. The second snorkeling spot was really great, but I got cold and tired from the first spot, so I ended up spending less time at the second one, which was disappointing. The hot dog for lunch had a sickly red sausage that was surprisingly bad, and I couldn't eat it. It was the worst hot dog I've ever had; I always thought you couldn't make a hot dog taste bad no matter how you prepared it, so I was shocked. There were no pineapples. The boat was simpler than I expected and rocked a lot, making it uncomfortable to ride. I thought the quality for this price was terrible.
イルカもクジラもカメも影も形もみえず、気配さえ感じられず、なんとか探そうという気概も感じられず。一回目のシュノーケルスポットはたいして魚もいないのに長時間泳がされて、2回目のシュノーケルスポットはとてもよかったのに、一回目のシュノーケルスポットで冷えて疲れて2回目の方が短時間になってしまい物足りなかった。ランチのホットドッグが気持ち悪い赤い色のソーセージで、びっくりするほどまずく、食べられなかった。こんなにまずいホットドックはうまれて初めて、ホットドックなんてどう作ってもまずくはならないと思っていたので衝撃だった。パイナップルはなかった。船も思っていたより簡易的で揺れて乗り心地が悪かった。この値段でこの内容はひどすぎると思いました。
Dear Snorkeling Lover,
Thank you very much for participating in the Dolphin Watching & Double Snorkel tour on the Big Island the other day. We sincerely apologize for not meeting your expectations despite your visit.
We have communicated your feedback to the local crew and confirmed the situation on the day of the tour. Regarding the dolphin encounters, unfortunately, there were no dolphins spotted in the bay preferred by them near the harbor, so we moved to the first snorkeling point. Since there were no sightings reported by other tour boats afterward, we proceeded to the next point. While the Big Island is rich in wildlife, we hope you understand that there are times when encounters may not occur.
As for the snorkeling points, we selected locations considering the sea conditions and weather on the day to ensure a safe and enjoyable experience, but we regret that we could not meet your expectations. Additionally, the hot dogs provided for lunch are a local favorite made with paprika coloring, prepared as a Hawaiian local food. Unfortunately, we were unable to provide pineapple as it was sold out that day. We apologize for the crew not being able to adequately explain and apologize regarding lunch during the tour. We believe that if we could have communicated more information during the tour, you would have enjoyed it more.
We apologize again for not being able to alleviate your concerns due to the absence of a Japanese-speaking crew member. If you participate again in the future, please feel free to request Japanese support, and we will arrange for a Japanese crew member.
We will strive to provide a tour that meets your satisfaction once again. Once again, we apologize for not meeting your expectations this time.
シュノーケリング大好き様。 先日は、ハワイ島ドルフィンウォッチング&ダブルシュノーケルのツアーにご参加いただき、誠にありがとうございました。この度は、せっかくお越しいただいたにもかかわらず、ご期待に添えなかったことを心よりお詫び申し上げます。 いただいたご指摘を現地クルーに伝え、当日の状況を確認いたしました。まず、イルカの遭遇に関してですが、ハーバー近くのイルカの好む湾において、当日はイルカが見られず、最初のシュノーケルポイントに移動いたしました。その後も他のツアーボートからの目撃情報がなかったため、次のポイントに移動いたしました。ハワイ島は野生生物が豊富ですが、出会えない場合があることをご理解いただければ幸いです。 シュノーケルポイントについては、当日の海況や天候を考慮し、安全に楽しんでいただける場所を選びましたが、期待に添えなかったことを残念に思います。また、ランチで提供したホットドッグはパプリカの色素を使った地元の人気商品で、ハワイのローカルフードとしてご用意しております。 パイナップルについては、当日売り切れのためご用意できなかったとの事でした。ランチに関してツアー中にクルーがしっかりとご説明とお詫びができず、申し訳ございませんでした。お客様にツアー中に情報をお伝えできれば、より楽しんでいただけたのではと考えております。日本語を話せるクルーが不在であったため、ご不安を解消することができなかったことを重ねてお詫びします。 次回ご参加いただける際には、日本語対応のリクエストをいただければ、日本人クルーの調整を行いますので、ぜひお気軽にお知らせください。お客様に再度ご満足いただけるツアーを提供できるよう、努めてまいります。 改めて、この度はご期待に添えなかったことをお詫び申し上げます。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/29 |
| Activity Date: | 2024/12/29 |
Reviewed by: AG
Sites we went to was brilliant, and transport was all ok
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/25 |
| Activity Date: | 2025/01/04 |
Reviewed by: Jerry
The driver-and-guide James has a rich knowledge of history of volcanoes and history of hawaii, and also provides expert guides on the stars.
Take your warm shoes with you.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/20 |
| Activity Date: | 2025/01/19 |
Reviewed by: Bob and Rita
I would not change one thing about this tour. It exceeded our expectations. the communication before the experience was excellent. Jason was an exceptional guide - so attentive! He is an expert in astronomy and Hawaiian history which we greatly enjoyed. He had a great telescope and a cool machine that takes pictures of celestial objects in the sky that he EVEN EMAILED TO US LATER! Just wow! The chicken stew was delicious too! An overall amazing, once in a lifetime experience. Thank you! Rita and Bob
None - great communication too!
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/20 |
| Activity Date: | 2025/01/10 |
Reviewed by: Masa
I participated in an English-only tour because the Japanese-speaking reservations were fully booked. The experience itself was impressive, as there are many similar tours in the area, and manta rays regularly approached us. The staff was also very accommodating. However, the time spent floating in the sea was quite long, and it can be tough if you don't have the stamina to hold onto the float. My wife had to retire midway. There were no unnecessary services, so it was relatively inexpensive, and it might be a good option for those looking for this kind of experience.
日本語対応の予約がいっぱいだっだので、英語オンリーのツアーに参加しました。
体験自体は周辺にたくさんの同じようなツアーがあるため、マンタが定期的に近づいてきますので迫力がありました。スタッフも対応が良かったです。
ただ、結構海に浮かんでいる時間が長いのと、浮き輪に捕まっている体力が無いと厳しいです。嫁さんは途中でリタイヤしました。
余計なサービスもないので比較的安価でしたし、このような内容を希望する人はいいかもしれません。
The boat is small, so it sways quite a bit. For those who are prone to motion sickness, taking anti-nausea medication is a must. Since all explanations and instructions are in English, I think those w
船が小さいので、結構揺れます。船酔いに弱い人は酔い止め必須です。
説明や指示が全て英語なので、英語が出来ない人は避けたほうがいいと思います。
| Rating: | |
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| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/20 |
| Activity Date: | 2024/10/21 |
Reviewed by: とも
Since I stayed at Waikoloa Village, I decided to book Dolphin Quest. The prices were high due to the weak yen, but I thought the experience for my child was priceless, so I made the reservation. The group was divided into two, with one team that understood English and another that did not. The team that didn't understand English had four Japanese and one Indian. Later, you can purchase photos for download.
ワイコロアビレッジに宿泊したため、せっかくなのでドルフィンクエストを予約しました。
円安だし値段は高かったけど、子供の経験はプライスレスだと思い予約。
グループを2つに分けられて、英語がわかるチームと分からないチームに分けられました。
英語わからない方は日本人4.インド系1でした。
後日ダウンロードの写真購入ができます。
| Rating: | |
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| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/08/10 |
Reviewed by: Kara
3 manta rays out, so scary but so beautiful! a memory our kids will get to have forever!
| Rating: | |
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| Packages: | Standard Package: Moonlight Manta Snorkel (Seasonal) |
| Attended as: | Families |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/29 |
Reviewed by: Kara
Great day, we got lucky to get to see the current ruption! What a perfect experience.
| Rating: | |
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| Packages: | Evening Volcano Explorer |
| Attended as: | Families |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/28 |
Reviewed by: 熱血会員コウチャン
I went to the Onizuka Visitor Center, but the tour was canceled due to strong winds. However, I learned that I could reschedule for a fee, so I tried again the next day‼️ I was able to reach the summit safely. This was my fourth time, and I think the reassurance of having a reliable guide each time is very important. I plan to bring different guests next time and will definitely ask for your services again. Thank you!
オニズカビジターセンターまで行って強風のためツアーが中止になりましたが、振替が有料ですが出来ることを知り翌日に再チャレンジ‼️
無事に山頂に行くことが出来ました。
今回で4回目になりますが毎回、しっかりとガイドしてくれる安心感は大事だと思います。
次回も違うゲストを連れてお願いすると思います。
ありがとうございました。
I believe it is important to thoroughly prevent altitude sickness.
高山病に対する予防の徹底が大事だと思います。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/01/17 |
| Activity Date: | 2025/01/12 |
Reviewed by: Court
Kevin was fantastic! He gave us wonderful instruction and tips for the tandem kayak.
He also gave us amazing information on the island and ocean. Kevin provided all equipment and even water.
We had the best time snorkeling, cliff jumping and kayaking along the coast. We loved the sea cave stop.
Highly recommend- thanks Kevin :)
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/15 |
| Activity Date: | 2025/01/13 |
Reviewed by: りほ
I went on the stargazing tour for the second time this time. It was a full moon, so there were slightly fewer visible stars than last time, but I was overwhelmed by the beautiful night sky. Despite the cold, the hot cocoa they prepared was exceptionally delicious. The sandwiches provided were also tasty. Thank you very much.
今回2回目の星空ツアーに行きました。
満月で、見える星の数が前回より少し少なかったですが美しい星空に圧倒されました。
かなり寒い中ホットココアを用意してくださって格別に美味しく感じました。
提供されたサンドイッチも美味しかったです。
ありがとうございました。
On a full moon, the brightness of the moon seems to reduce the number of visible stars. However, the moon itself looks quite beautiful.
満月だと月の明かりが眩しくて見える星の数が少なくなるようです。
ただ月自体がかなり美しく見えます。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/14 |
| Activity Date: | 2025/01/13 |
Reviewed by: Kara
The Big Island is so beautiful and to wrap up at Mauna Kea- the perfect tour!!
| Rating: | |
|---|---|
| Packages: | Twilight Volcano & Stargazing Tour |
| Attended as: | Friends |
| Posted on: | 2025/01/14 |
| Activity Date: | 2024/10/25 |
Reviewed by: Kara
The Big Island sunset is stuck in our brain, we wish to be back on the gorgeous Kona waters!
Thank you for joining us! We are glad that our gorgeous island left such a lovely impression!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2025/01/14 |
| Activity Date: | 2024/10/24 |
Reviewed by: けっつこ
This is my third manta tour, and each one has been different. This time, I felt the most at ease. Having support from Japanese staff was really helpful. The moment the manta appeared was truly breathtaking. However, it was quite cold during this season, and the return trip to the port was chilly, so those planning to go should prepare accordingly.
マンタツアーは3回目ですがそれぞれちがうツアーで今回が一番安心できました
日本人のサポートがあるのは本当に助かります
マンタの出てくるポイントも本当にまじかに 現れ 感動の瞬間でした
ただ 時期的に寒く 港に着くまでの帰路は寒かったので行かれる方はそれなりの準備をしてくださいね
Aloha Ketsuko. Thank you for participating in Manta University. Seeing wild mantas up close is magical and truly an unforgettable experience! We are also glad to hear your comments about the Japanese guide. We appreciate the valuable information you shared regarding the seasonal temperature experience. If you have the opportunity to visit Hawaii again, please come back to re-enroll in Dolphin School. All of us on the crew sincerely look forward to seeing you again. Mahalo nui and A hui hou!
アロハ けっつこ様。マンタ大学に参加していただき、ありがとうございました。間近で見る野生のマンタは幻想的であり、忘れられない感動体験になりますよね! 日本語ガイドに関するコメントも嬉しく思います。また、時期的な体感温度に関する有益な情報を発信していただき感謝いたします。またハワイにいらっしゃる機会には、ぜひ、イルカの学校へ再入学しに来てくださいね。けっつこ様とまたお会いできますよう、クルー一同心よりお待ちしております。Mahalo nui and A hui hou!
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/13 |
| Activity Date: | 2024/01/18 |
Reviewed by: DJW
Brett was an excellent tour guide. Funny engaging and informative. It is a long day as the island is rather large. Greenwell Farms (coffee farm) was our first stop. Excellent coffee! Brett explained the growing and harvesting process, followed by tasting and souvenir purchases. Then on to the Punalu'u sweetbread bakery for treats. I lived the Lilikoi flavored pastry. Nice gift shop also. Next stop was Punalu'u black sand beach with a bonus sleeping turtle. Quick provided tasty lunch at a shady state park. Next into Volcano National Park. Brett has fantastic volcano pics. Kilauea was steeming and erupted hours later. Traveled down a large lava tube, very cool. Huge old lava fields. Next on to Rainbow falls and majestic Akaka falls on the East side of the island. On the North end, we visited Waipi'o lookout for sunset. It was along day, but excellent. Strongly recommend. Brett made the trip very enjoyable.
It is a long day, lots to see.
| Rating: | |
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| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/11 |
| Activity Date: | 2024/12/22 |
Reviewed by: Lynn
Booked this service to greet my daughter and family at the Kona Airport--their first visit--before we arrived. They were greeted by such a nice person and were so pleased with their leis!
Thank you!!
Absolutely "do it!"
| Rating: | |
|---|---|
| Packages: | Small Group Lei Greeting Package (2 to 7 participants) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/11 |
| Activity Date: | 2024/12/23 |
Reviewed by: kumik
I saw many reviews mentioning that the weather is often bad in winter, but on January 3rd, when I participated, it was clear and we were able to reach the summit without any issues. The sunset seemed to fall into the clouds, but it was incredibly beautiful. Our guide, Sho-you, was entertaining during the journey and very considerate, making the travel time enjoyable.
As for stargazing, I thought it might be hard to see because the moon was bright, but we were able to see various constellations, and the moon, Saturn, and Jupiter looked stunning through the telescope. The guide's explanations about the night sky were very interesting for us!
The BLT sandwich we had at the summit was seasoned perfectly and tasted better than I had imagined (laughs). I haven't received the photos yet, but I'm sure they captured some wonderful moments.
The tour itself and the guide were fantastic, and we had a great time, but there was a slight disappointment. I was a bit late for the scheduled meeting time of 14:30, so I called to inform them, but the person who answered the phone (not the guide) was quite rude. In the end, we arrived almost on time, but when we got to the meeting place, the tour vehicle was not there... After several calls, it turned out that the meeting time we were given was incorrect, and it was actually 15:00. They did apologize, but I wondered if they had noticed it when I first called, it might have prevented any unpleasant feelings (the notification about the change in meeting time came later...).
Also, I had signed up for the English tour, but when we joined on the day, it turned out to be a Japanese tour. Since three out of four participants were Japanese, we ended up enjoying it, but I think it would have been better if we had been informed in advance about any changes.
So, while the tour itself deserves five stars, overall, I would rate it four stars.
冬は天気が悪い日が多いという口コミもたくさんみかけましたが、参加した1月3日は快晴で、問題なく山頂まで行けました。
夕日は雲の中に落ちる感じではありましたが、すごくきれいに見えました。
ガイドの翔陽さんの道中のトークもおもしろく、気配りも素敵な感じで、移動時間も楽しい時間を過ごせました。
星空観測も、月が明るい日だったので見えづらいかなと思いましたが星座もいろいろ見ることができ、望遠鏡で見た月、土星、木星もとてもきれいでした。ガイドさんの星空解説も、我々にとってはすごくおもしろかったです!
そして山頂でいただいたBLTサンド、塩がきいてて想像してたよりおいしかった(笑)
写真はまだいただいていないですが、きっと素敵なのを撮っていただけているはず。
ツアー自体もガイドさんもすばらしく、良い時間を過ごせたんですが、少しだけ残念だったことが。
通知されていた集合時間14:30に少しだけ遅れそうだったので電話連絡をしたのですが、電話口に出た方(ガイドさんとは別の方)の態度が大変横柄でした。結局ほぼ遅れずに到着できたんですが、待ち合わせの場所に行ってもツアーの車はおらず・・・何度か電話連絡して、結局我々に伝えられていた集合時間がまちがっていて、本当は15時だったことが判明。一応謝ってはいただいたんですが、最初に電話した時に気づいていただければいやな気持にならずに済んだのかな、と思いました(集合時間変更の通知は後から来ました・・・)。
また、英語ツアーで申し込んでいたんですが当日合流したら日本語のツアーになっていました。4人中3人は日本人だったので結果的には楽しめたんですが、変更がある場合は事前にご連絡いただけると良かったかなと思います。
ということで、ツアー自体は☆5つだったんですが、総合して☆4つにさせてもらいました。
You can borrow a thick jacket, so if you're someone who gets cold easily, it might be a good idea to ensure you have proper warmth for your lower body.
分厚い上着は貸してもらえるので、寒がりな方は下半身の防寒をしっかりしていくといいかも。
Dear Kumik,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stars Tour. We sincerely regret that you felt uncomfortable with our staff's service, and we would like to take this opportunity to apologize. We are truly sorry for this. Additionally, we acknowledge that there was a mistake regarding the pickup time. We will ensure to confirm this multiple times to avoid any errors in the future and will consider improvement measures.
We sincerely look forward to your next visit to the island.
Thank you.
Nature School
Tomoe Kimura
Kumik様
弊社のマウナケア山頂夕陽と星のツアーにご参加いただきまして誠にありがとうございました。弊社のスタッフの対応に対して不快な気分になられたことを大変遺憾に思います。この場を借りてお詫び申し上げます。大変申し訳ございませんでした。またお迎え時間を間違えてお伝えしていたとのこと、こちらに関しては間違いのないように何回も確認致しますが不十分であったと認識し改善策を検討致します。
Kumik様ご一行様の次回のご来島を心よりお待ち申しております。
ありがとうございました。
ネイチャースクール
木村智恵(Kimura Tomoe)
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2025/01/10 |
| Activity Date: | 2025/01/03 |
Reviewed by: C Holland
Small group experience with a great guide! He was very informative and wanted us to understand about the area! Would recommend this to newcomers!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families |
| Posted on: | 2025/01/10 |
| Activity Date: | 2025/01/08 |
Reviewed by: Joe
My tour guide, James, was great! He was informative, kind, patient and made the experience fun. Seeing the sunset on a volcano summit and then stargazing afterwards is a bucket list thing that everyone should do! Unforgettable!!!
The altitude is a bit much. I felt dizziness several times, but it was manageable.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/01/06 |
| Activity Date: | 2024/12/22 |
Reviewed by: sarami
I found information online and on YouTube that some people drive to the summit of Mauna Kea by rental car, so I was hesitant about whether to join a tour, but it was definitely the right choice to participate.
First of all, even with a navigation system, it seems easy to get lost as it gets dark, and returning at midnight while tired from the trip makes it even more challenging. The parking space at the summit is also limited, so I believe joining a tour is the best option. I actually wanted to choose a Japanese tour, but it was fully booked, so I joined the English tour instead. However, when we observed the stars through the telescope, we were at the same location as the Japanese tour by VELTRA, so I was able to listen to the explanations from their tour guide.
The tour I participated in had three Americans and seven Japanese participants. On the way back, it seemed that the local Japanese guide had selected the music, as Japanese hit songs related to the sky (like Ayaka's "Mikazuki" and Checkers' "Hoshikuzu no Stage") were playing, and I secretly enjoyed it while everyone else was sleeping.
ネットやYouTubeでマウナケア山頂までレンタカーで行く方もいらっしゃるとの情報があったので、ツアーに参加するか迷いましたが、参加して正解でした。
まず、山頂まではナビがあったとしても暗くなってくると迷いそうですし、何しろ帰りは真夜中で旅の疲れもあり眠くなります・・・。頂上の駐車スペースも狭く、個人で行くよりツアー参加がベストな選択と思いました。本当は日本語ツアーを選択したかったのですが、定員オーバーで英語ツアーに参加しました。ただ、天体望遠鏡で星を観察する時は同じVELTRAさんの日本語ツアーと同じ場所だったのでそちらのツアーガイドさんの説明を聞くことができました。私が参加したツアーはアメリカ人3人日本人7人でした。帰りの車内ではおそらく現地の日本人ガイドさんが選曲されたのか?空にまつわる邦楽ヒットソング(絢香の三日月やチェッカーズの星屑のステージなどなど)が流れていて、みんなが寝ている間密かに楽しんでいました。
They provided ski gear, which was sufficient. I had a sandwich for a light meal. Since the journey there and back is long, it might be nice to have some snacks as well.
防寒具はスキー用の上下の様な物を貸していただけるのでそれで十分でした。軽食はサンドイッチを頂きました。行きかえりの道中長いので、少しおやつがあってもいいかも知れません。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/05 |
| Activity Date: | 2024/08/12 |
Reviewed by: Shuttle
Exceptional experience!!!! AAA+++!!!! Highly recommended, we loved it!!
Book early
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/05 |
| Activity Date: | 2025/01/02 |
Reviewed by: ウィル
It was unfortunately a cloudy day, but thanks to the cheerful crew, my spirits were lifted. Even with my limited English, they understood me and responded kindly. The sea was cold, but it was beautiful and became an unforgettable memory.
あいにくの曇り空でしたが、陽気なクルーのおかげでテンションがあがりました。私のつたない英語でも、理解してくれて、優しく対応してもらいました。
海は冷たかったけど、美しくて忘れられない思い出になりました。、
You can really feel that you've come abroad when there are no Japanese passengers. I recommend it for those who can enjoy that experience.
乗客に日本人がいなくて、海外に来たー!って実感できます。それが楽しめる方にはお勧めです。
| Rating: | |
|---|---|
| Packages: | 14:00出港 |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/01/04 |
| Activity Date: | 2024/12/09 |
Reviewed by: サブさん
The sunset and starry sky were amazing.
The sandwich I had at the summit was incredibly delicious.
The warm cocoa was also fantastic.
夕陽も星空も最高です
山頂で食べたサンドイッチが最高に美味しかったです。
あったかいココアも最高でした
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/04 |
| Activity Date: | 2025/01/03 |
Reviewed by: Masa
Thank you for a wonderful experience, blessed by good weather! I was able to see a beautiful sunset and a sea of clouds, a sight that is hard to come by in life.
天候にも恵まれ、とても素晴らしい体験をありがとうございました!
綺麗な夕日と雲海で、人生でなかなか見ることができない光景を見ることができました。
The hot cocoa during the tour is delicious!
ツアー中のホットココアが美味しいですよ!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/03 |
| Activity Date: | 2025/01/01 |
Reviewed by: Yuzu
Right after we set off, we spotted a pod of dolphins near the exit from the port. They even showed us some jumps. The snorkeling point seemed to be beginner-friendly since there were children, but the waves were quite rough, and there were only a few types of fish, so it wasn't a very impressive experience. As a result, some participants got seasick, and although it was a tour that included lunch, when I mentioned that I couldn't eat, nothing was provided, and the tour ended. I wasn't able to ask because my English isn't very good, but I wish they had at least asked if I wanted to take something back.
出発してすぐ、港からの出口付近にイルカの群れを発見。ジャンプも見せてくれました。シュノーケルは子供も居たので初心者向けのポイントだった様ですが、結構波が荒く、魚も数種類で感動体験とはいきませんでした。結果参加者は船酔いしてしまい、昼食付きのツアーでしたが今は食べられなそうと言ったら何も提供されないままツアー終了。英語が不慣れな事もあり聞けませんでしたが、せめて持ち帰るか?など聞いて欲しかったです。
I wouldn't particularly recommend snorkeling. You might enjoy a dolphin and whale watching cruise more.
シュノーケルは余りオススメ出来ない。イルカ、クジラのウォッチングクルーズの方が楽しめるかもしれません。
Aloha, Yuzu. Thank you for participating in the Dolphin Watch & Double Snorkel by Dolphin University on the Big Island. We were glad to encounter a pod of dolphins and see them jump! We also appreciate you sharing your dolphin photos. However, we apologize that the snorkeling did not meet your expectations due to rough sea conditions. We will share your feedback regarding lunch with our staff to improve our services in the future. We sincerely look forward to your next participation. Mahalo nui and a hui hou!
アロハ、Yuzuさま。ハワイ島ドルフィンウォッチ&ダブルシュノーケルbyイルカ大学に参加していただき、ありがとうございました。イルカの群れに遭遇しジャンプを見せてくれて良かったです!! またイルカの写真を共有していただき感謝いたします。しかしながら、シュノーケルは海が荒れていたようであり、Yuzuさまの期待に応えることができず申し訳ございませんでした。ランチに関してはYuzuさまのご指摘をスタッフと共有し、今後のサービス向上に繋げさせていただきたいと存じます。Yuzuさまのまたのご参加を心よりお待ちしております。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/01/02 |
| Activity Date: | 2024/12/26 |
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I appreciated the explanation in Japanese as well. I think the prices are reasonable.