Reviewed by: TracyM
We did the ATV/waterfall Tour as a 4 rider with my husband and my 4 and 8 year old daughters. We wanted excitement and fully expected that to come with some dirt/mud. It did not disappoint! And thankfully they have warm showers available to clean up after. You have options to ride on a quad solo or in a Razor 4x4 vehicle with 2 or 4 passengers. There had been much rain which made challenges for the trails, but the guides worked it out and made sure it was a good time. Andres and Rudy (sorry if I didn’t spell that right) were great. They were very helpful with the small kids making sure they were safe. Due to the extensive and prolonged rain we weren’t able to play in the waterfall, which was a disappointment since that was something we were really looking forward too, but understandable. I wish we would have also done the zip lines and giant swing. Both Looked awesome! Next time for sure!
Tip: wear closed toed water shoes so they can be easily washed off and dried.
| Rating: | |
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| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/13 |
| Activity Date: | 2020/01/10 |
Reviewed by: Elise
The tour was wonderful! Rob, our guide, was very knowledgeable and friendly. We had plenty of time at each of the stops, and really got to explore the island. The hikes in Volcanoes National Park were easy, and we got to see a variety of areas and sites. The waterfalls and black sand beach in the afternoon were beautiful. Absolutely loved the day and the tour!
| Rating: | |
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| Packages: | Volcano Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/09 |
| Activity Date: | 2020/01/06 |
Reviewed by: PKV
The overall experience was very good. This is our first Helicopter ride and it turned out to be an excellent one. Though we did not get to see real fire ( no active lava in Hawaii now), we could see the steaming volcano at close up. The pilot Steve was very good, answering all our queries with patience. The narrative was good throughout the trip. Overall 50 minutes was worth the money. I paid additional $100 for copilot seat which was on higher side. This is one reason why I rated 4-star and not 5-star.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: りゅうせい
If you have small children, I think 15 minutes is enough. They don't have much concentration.
I have the impression that helicopters are expensive no matter where you ride them in the world, but I think it might be a good experience in life.
To be honest, you can see similar scenery from a Cessna, but taking off straight up without a runway feels different!
小さい子供が居るのであれば15分で十分だとおもいます。集中力がらないので、、
ヘリは世界中どこで乗っても高いなと言うイメージがありますが、、人生の経験としてあったほうが良いかな?とおもいます。
正直な所、セスナでも同じような風景は見れますが、助走無しで上に飛ぶのはまた違う気がします〜!
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: Denise
What an amazing experience! It was so interesting to learn about the volcano, the island and all the beautiful landscapes. It made me want to learn more about it all. Our pilot was very professional and fun. He had a plethora of knowledge about the island and we felt very safe in his hands. It was a fabulous tour.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/29 |
Reviewed by: Guilietta Kim
It was very impressive that a tour guide has shared a lot of stories about cultures of Hawai'i during the entire tour program. The courses were absolutely nice. The view of a coffee farm was so beautiful and the dinner was much nicer than I expected. When it comes to stargazing tour, the tour guide moved the spot for better sightseeing and it was brilliant. Even though I am not a native speaker, I fully enjoyed this tour program and I highly recommend this one to everyone.
| Rating: | |
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/27 |
Reviewed by: Muriel
The staff, Scott, Skippy and co were fantastic. Very entertaining as well as thorough and confident in their jobs. My first 4 lines were horrible (I nearly pulled out), very rough and uncomfortable. After #4 Skippy realised my trolley was broken and gave me his own which made the rest of my journey much more comfortable, although I think he may have walked the rest of the track home.... thanks Skippy :)
| Rating: | |
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| Packages: | 9-Line Zipline Tour |
| Attended as: | Families |
| Posted on: | 2019/12/21 |
| Activity Date: | 2019/12/18 |
Reviewed by: mikimama
The staff only speaks English and doesn't understand Japanese at all, but it works out somehow. The zip line above the waterfall is really beautiful. It gradually gets longer. The staff is young, but they work hard. It was disappointing that the photos were supposed to be sent via email but were not sent.
説明は英語だけ一切日本語わからないスタッフですが なんとかなります。ここだけ 滝の上ジップしてすごく綺麗です。だんだん長いジップになります。スタッフも若いですけど一生懸命やってくれます。写真はメールで送るとのことでしたが 送られなかったのは残念でした。
| Rating: | |
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| Packages: | ジップライン |
| Attended as: | Families |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/12/14 |
Reviewed by: Kaz.
The weather was worrisome with many clouds, but the sky tour was amazing.
I wonder how the back four-seat area feels when you're in the middle?
Sitting in the front passenger seat made me feel like a pilot.
雲の多い心配な天気だったけれど、空の遊覧は最高でした。
後ろの4人席は中側になるとどーだろう?
助手席指定しての前席まん中は操縦者気分でした。
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2019/12/14 |
| Activity Date: | 2019/12/11 |
Reviewed by: Lizjazza
After reading the detail for this tour we were extremely disappointed with what we experienced. We were a party of 4 who were split over 2 different tours. We thought this was due to weight restrictions which we couldn't understand because we are all average but in hindsight realise it was because we all wanted doors off. The pilot was great gave lots of detail and interesting facts. The flight was wonderful experiencing doors off just unfortunate the tour has not been revised since the lava stopped flowing and you spend the majority of the flight flying over blacken ground which becomes boring very fast. We were looking forward to seeing the waterfalls but this was a quick fly over and back to base so felt let down with this also. We had another couple on our flight as did my sister on her flight and all eight of us were extremely disappointed with what our tour delivered for the cost. The company really need to change the itinery for this tour to make it an experience to remember as it obviously once was when the lava was flowing.
Aloha Lizjazza,
Thank you for taking the time to write a review of your experience with us. We apologize that the experience didn't live up to your expectations. Sometimes, the booking process and weight and balance considerations necessitate us splitting groups to fit into our available capacity, but in all cases we strive to accommodate the desires of our guests. We find many passengers who remain excited to see the recent 7000+ acres of lava from last year's Leilani eruption, to include Fissure 8, and many completely engulfed coastal areas.
Mahalo,
Joel
Chief of Operations Officer
| Rating: | |
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| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2019/12/04 |
| Activity Date: | 2019/10/31 |
Reviewed by: けいきち
Since my mother has difficulty walking, a tour that involves a lot of walking was not possible, so I signed up for this one. It takes about an hour and a half to drive from Waikoloa, but the road is almost straight, so I was able to get there without any mistakes using Google Maps. There are no doors, so the wind comes in strongly, making it quite cold. My mother seemed to really enjoy the best position next to the driver, as she could see both the front and the surroundings. We were also able to see how the lava flows into the sea while circling around the crater. Definitely worth it!
足が悪い母がいるので、がんがん歩くツアーは無理なので、こちらに申し込みました。ワイコロアからレンタカーで1時間半くらいですが、ほぼまっすぐの道なので、Google mapで間違いなくいけました。ドアなしなので、風はガンガン来ますので、寒いです。母は運転手のとなりのベストポジションで前も周りも見えてすごく楽しかったみたいです。火口もくるくる回ってくれて、海にどのように溶岩が流れていくかも見れました。価値あり!!
Thank you for flying with Paradise Helicopters.
We also appreciate your high rating on our review despite your busy schedule.
Our entire team will continue to strive to provide many smiles to everyone in the future.
Customer Service Manager, Tiffany
パラダイスヘリコプターズへのご搭乗ありがとうございます。
またお忙しい中、口コミへの高い評価を頂きありがとうございます。
今後も皆様にたくさんの笑顔をご提供できるよう社員一同さらなる努力をしてまいります。
お客様担当主任 ティファニー
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/12/03 |
| Activity Date: | 2019/11/25 |
Reviewed by: CHERYL
This was a great helicopter ride over volcanoes, waterfalls, and the rain forest. The staff treated us great, including safety procedures. I can say I was nervous. However, the staff was assuring to me along with making sure all of us were safely seated. I highly recommend this excursion. It was a great day. Love, love, loved it. I would do this again.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/29 |
Reviewed by: Dawn
Take the 'Plunge, have a go. An efficient team, supportive, knowledgeable and local. We, 4 of us, all enjoyed the experience, always felt safe. If you haven't experienced zip lining before (We all had) this was a great way to be introduced and build up to the longer and higher lines. Great views, a fun time.
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/03 |
Reviewed by: Annie
It was amazing! Jamie and Elijah were wonderful guides! Such a magical way to experience the beauty of Hawaii! It was the perfect amount of time and the most beautiful scenery. Great for all ages! 10/10 recommend!
Mahalo for sharing your amazing experience with us! Our goal is to make sure that your adventure with us is something that you will always remember about Hawaii!! It also Let’s us know that we are doing it right!! We hope we see you folks the next time you visit. A hui hou! Wailea Horseback Adventure Ohana!!
| Rating: | |
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| Packages: | 1:00 PM Afternoon Ride |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/24 |
Reviewed by: Jo Bear
Fun, exciting ride...fascinating volcanic sites and amazing number of waterfalls!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/08 |
Reviewed by: オクムラ
The flight time passed in the blink of an eye!
It was my first experience in a helicopter, and I really enjoyed it.
I think it would be great to take more rides and land near volcanoes and waterfalls.
We chose this option due to budget constraints, but we are still satisfied!
I was worried about my English not being very strong, but I felt connected to nature, and the time flew by, so I think it won't matter for those who are anxious about language.
We gathered early in the morning at Hilo Airport, and since we were staying on the Kona side, we drove there in the morning.
I have a bitter memory of getting pulled over by the police for speeding on the way, so for those who might be thinking the same, please be careful with the change of speed limit signs...
フライト時間があっという間に過ぎました!
ヘリコプター自体始めての体験でしたが楽しめました。
もっとのって、火山や滝やらで降りるほうも良さそうだなと、改めて思います。
我が家は予算の都合で
こちらにしましたがそれでも満足しています!
英語そこまで強くないのも心配でしたが、自然を感じていて、あっという間でしたので語学が不安な方でも関係ないと思います。
朝早くにヒロ空港集合で、コナ側に宿泊していましたので車で朝のドライブがてら向かいました。
道中で警察にはられていて、スピード違反になった苦い思い出がありますので、同じように考えられてる方は標識の変わり目運転ご注意ください。。。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2019/09/28 |
| Activity Date: | 2019/09/21 |
Reviewed by: りょうじ
We participated as a family of five. The pilot was not Japanese, but he provided polite guidance, which made us satisfied. The explanations about the shapes and colors of the lava were also easy to understand.
家族5人でさんかしました。パイロットは、日本語ではありませんでしたが、丁寧に案内して下さり満足でした。
溶岩の形や色の違いの説明も分かり易かったです。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2019/09/11 |
| Activity Date: | 2019/03/04 |
Reviewed by: James
My son and I had the best time ever. The instructors/guides were experienced and made the ride exciting. The water fall swim was perfect.... Can't wait to get back to Hawaii to experience their ziplines.
Please be sure to pack a separate set of cloths because it can get very messy....
| Rating: | |
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| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families |
| Posted on: | 2019/09/02 |
| Activity Date: | 2019/08/29 |
Reviewed by: JYJ
My 7-year-old son was also very excited.
The atmosphere was great as we went through nature.
The feeling of heading towards the vast ocean at the end was wonderful.
7歳の息子も大興奮でした。
自然の中を行くので雰囲気もよく良かったです。
最後は大海原に向かう感じがとても良かったです。
| Rating: | |
|---|---|
| Packages: | ジップライン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/22 |
Reviewed by: しゅん
I was really looking forward to the zip line.
I felt anxious participating since there were only English-speaking instructors, but my son was shocked to hear the other American participants and the instructors laughing and talking together. He heard someone say, "I'm a monkey from Japan, yay!" ... My son is 12 years old and understands a little English conversation. Fortunately, the female instructor was a bit considerate. It's very disappointing, but I have no words to express it.
ジップライン 大変楽しみにしていました。
英語のインストラクターしかいない事に不安を感じつつ参加しましたが、 英語を話せない日本人という事で、 参加している他のアメリカ人の参加者とインストラクターが話をして大笑いしている内容を聞いて息子がショック受けていました。 「 私は日本から来た猿ですウキウキ!」との発言をしている言葉を聞いて・・ 息子は12歳ですが英会話が少し解るのです。 女性のインストラクターが少し気を使って頂けたのが幸いでした。 非常に残念ですが 話す言葉がありません。
| Rating: | |
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| Packages: | ジップライン |
| Attended as: | Families |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/11 |
Reviewed by: Keri
Sarah was the Most informative pilot ever out of our 6 helicopter experiences in Hawaii. The views of the craters at Volcano National Park we’re amazing and the number and size of the waterfalls at the end was unexpected and spectacular. All in 45 minutes! We drove the saddle road from Waikoloa for an hour and forty minutes to take the helicopter out of Hilo for a much lower cost than from the Kona side.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/08/11 |
Reviewed by: Randi
My husband and I moved to Kailua-Kona last year and are still in discovery mode, so we were happy to play tourist for a day to join this tour. Although the rides were long (it is a big island), the stops were all interesting and worthwhile, the other guests were friendly and engaged, and - notwithstanding all of our pre-move diligence and studying - we learned a ton from our fabulous tour guide, Kent. Kent was extremely knowledgeable, enthusiastic, engaged, warm, and courteous - we thoroughly appreciated the positive impact he had on the day's adventures.
| Rating: | |
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| Packages: | Elite Volcano Hike from Kona Hotels |
| Attended as: | Couples |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/07/27 |
Reviewed by: T. Kenny
What a GREAT day!! 14 passenger van was very clean and our driver was very knowledgeable and professional. We had teenagers with us who stayed totally engaged. We enjoyed lunch at a wonderful little mom and pop restaurant along the way - Sharky’s. Our private party of 8 visited waterfalls, overlooks, a black beach, learned history of the island and spent time at Volcano National Park. Thank you for a wonderful day!!!
| Rating: | |
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| Packages: | 6-Hour Private Van (8 to 14 passengers) |
| Attended as: | Families |
| Posted on: | 2019/07/10 |
| Activity Date: | 2019/07/02 |
Reviewed by: Eva
Professionals at work!
Booked the eco star helicopter and had a grwat quiet flight with very good views from the back window and middle seat.
Weather was good so we had a clear view.
The pilot expained everything well and I felt safe at all time
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/07/01 |
Reviewed by: Travis
Chad and a guys name I can’t remember (lol, sorry guy but he was nice) met us at the general store and took us to the Blacksand beach. At first, my wife was very claustrophobic and was having trouble snorkeling but Chad worked with her and was very patient and before long she was swimming like a guppy! We had a wonderful time and saw a bunch of turtles! I recommend this tour. It was better than what the cruise ship offered for less money. We would definitely go again.
Aloha Travis, Thank you for your 5 star review. I am thrilled you and your wife had a wonderful time. Richardson's is a beautiful beach park and and a favorite spot for the honu to gather and sunbathe. We invite you to join us again on one of our many exciting tours in Hilo!
| Rating: | |
|---|---|
| Packages: | Hilo Beach Snorkel – Sea Turtle Lagoon and Black Sand Beach |
| Attended as: | Couples |
| Posted on: | 2019/06/29 |
| Activity Date: | 2019/06/25 |
Reviewed by: bostongirl
This was an amazing excursion for our family! We have visited Hawaii several times, but this was our first horseback riding experience. It definitely did NOT disappoint! The guides were patient and helpful throughout the trip. They gave a detailed safety briefing and Jaime took time with my younger daughter to practice a few commands so she would feel more comfortable. The views during our ride were beautiful and breathtaking at times! We had a great time at the waterfall as well. There was plenty of time to swim, play in the waterfall, kayak and use the paddle boards. They also had life jackets if needed. I could go on forever about how much we loved this trip! I highly recommend it for anyone who is looking for a fun way to see the beauty of this island.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Afternoon Ride |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/28 |
| Activity Date: | 2019/06/25 |
Reviewed by: Tleslie24
This was a great experience for the entire family. Our two girls did not have any riding experience and were really nervous. The guides gave a very detailed safety briefing and made sure the girls were comfortable before the trip started. The guides were always close by to help them guide the horses when needed. The scenery on the entire trip was the most beautiful I have seen since being on the island. The stop at the waterfall was incredible. We had plenty of time to enjoy the paddle boards, kayaks and swim under the waterfall. This experience was the highlight of our trip and I highly recommend to those considering it. I recommend wearing pants if you have them.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Afternoon Ride |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/27 |
| Activity Date: | 2019/06/25 |
Reviewed by: Adnan
We were a group of three guys with almost no riding experience. They did a great job of making sure we knew what we were doing and the horses were good.
Riding horses was fun but my favorite thing about that activity was the stop at the waterfalls. Very safe lake to swim in and they even let you use canoes which was a great addition.
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Afternoon Ride |
| Attended as: | Friends |
| Posted on: | 2019/06/23 |
| Activity Date: | 2019/06/19 |
Reviewed by: Fiona
Mylie and Jamie made sure we were comfortable on our horses, given our varying degrees of riding experience. Each horse was perfectly matched to us! I even shared a name with my horse! As we rode through the beautiful rain forest area, Mylie and Jamie shared information about the flora and history of the area. Both grew up in the area and are so knowledgable.
At the waterfall, there were toilets and a changing room. Jamie got out kayaks and paddleboards for those who wanted them, but the pool was also fabulous for swimming. I swam and sat behind the waterfall, listening to the water cascade over me! Brilliant. So much fun!
On the ride back we stopped for a photo op. and learned more about the area.
Though this is a new tour and outfit, they are connected with a well-established outfit and have the expertise you look for in a horseback excursion! Fabulous afternoon!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One FREE! Afternoon Ride |
| Attended as: | Families |
| Posted on: | 2019/06/23 |
| Activity Date: | 2019/06/19 |
Reviewed by: Fiona
Love waterfalls? Love rain forests? Love riding horses (or have always wanted to try)? Want to learn more about the plants and animals and history of the area? Then this tour is the one for you!
We were hoping to go on the horseback ride through the Waipi'o Valley; however, it was booked. We think it was our lucky day. We have no doubt the Waipi'o Valley ride would have been wonderful, but on our tour--we got to swim in a waterfall! The two tour leaders, Jamie and Mylie, made sure we were each comfortable on our horse given our varying riding abilities. We rode for about 45 minutes as the guides told us about the plants we were seeing and a bit about the history of the area. It was wonderful dialogue. When we arrived at the waterfalls, there was a restroom and changing room. Jamie and Mylie got out kayaks and paddle boards for those who wanted it, but I just wanted to swim--it was wonderful. The two falls were strong, but I swam up along the side and behind it to sit behind it, watching the water pour down! We then had a photo op. on our horses with the falls in the background. We had a wonderful ride back--Jamie and Mylie were a wealth of information, kindness, and support! Fabulous day--my daughter's favorite of our 2 week vacation!
| Rating: | |
|---|---|
| Packages: | 1:00 PM Afternoon Ride |
| Attended as: | Families |
| Posted on: | 2019/06/23 |
| Activity Date: | 2019/06/19 |
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Reply from activity provider
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Dear Ryusei,
Thank you for sharing your experience with us.
We are glad to hear that you enjoyed the helicopter tour on the Big Island. It’s wonderful to know that you appreciated the unique flying experience that helicopters offer, which is different from that of a Cessna. The photos taken at the heliport really convey the atmosphere of boarding. Thank you for sharing those.
We look forward to serving you again.
VELTRA Customer Service
りゅうせい様
この度は体験談をご投稿いただきありがとうございます。
ハワイ島でのヘリコプター遊覧をお楽しみいただき幸いです。
セスナとはまた違うヘリコプターならではの飛行方法も感じていただき、大変うれしく思います。
ヘリポートでのお写真も搭乗の雰囲気が伝わってきますね。ありがとうございます。
またのご利用をお待ちしております。
VELTRAカスタマーサービス