All Reviews for Hilo

My son and I had the BEST experience zip lining with your company! The scenery was beautiful! Our guides (Josh and David) were hilarious and professional! My favorite part about the tour was that the lines got progressively longer and faster! I highly recommend this place to anyone looking for a fun tour!!

It was a rainy warm trip but had a lot of fun. Devon was a great guide and although we did not see any turtles we saw plenty of fish and coral. Also learned a lot about the local area and history. Very helpful for getting our son, who is not a strong swimmer and new to snorkeling, into the water. Our guide explained everything very well and emphasized safety and respect for the land, sea and marine life.

We arrived early some did not which put us behind.
Please please wear the right kind of clothes to ride a horse.
Not a dress and heels.
Beautiful ride horses healthy and well taken care of.
Our guides were awesome very knowledgeable of area and great conversation.
I wish there was more time at waterfall.
So pretty
It rained on the way back and being from The desert it was so fun.
I would definitely go again.

Great time! We were four - My two teenage kids, my wife, and I. We loved it! Great guides. Very Safe. Great Views and wonderful vegetation. My wife was a little nervous before we went, but absolutely loved it. There are 7 zip lines and each one gets a little more adventurous.

Would highly recommend.

The zip team was great! They are confident with what they are doing. Location and the falls were awesome! Great job you guys!

Helicopter tour was great and love the personalized video. 50 minutes tour was not enough.

The whole experience was great from start to finish! The guides and driver were kind, hospitable, very funny and knowledgeable about the history of the area and most importantly, zip lining! The course lines get increasingly longer as you progress, so I felt very comfortable with zip lining by the time I was going for longer distances and higher heights. The views of the waterfalls were breathtaking and the absolute best way to see these beautiful sites. This was a 10/10 for me!

Emma and Riley were great guides. VERY funny and knowledgeable! Omg the waterfall is insane to zip over!!!

Marcus was a very knowledgeable astronomer and answered any question our group asked.

This trip was so much more than I expected! We started with a quick tour of rainbow falls and boiling pots. our guide Marcus was exceptionally knowledgeable about the plant life and history of both places. We then explored the lava caves, which was an unforgettable experience. Finally, we got to watch a beautiful sunset, followed by stargazing. I can’t believe how much astronomy I learned in one night. The skies were spectacular and once again Marcus seemed to have an endless fund of knowledge, answering all our questions in detail. The trip was unforgettable and Marcus is clearly a great asset to his company!

Our guide Devin was very accommodating and knowledgeable! He was thorough when discussing safety in the reef and how best to use the equipment. He seemed to enjoy the experience as much as we did even though we know he does this every day! We were thrilled to be able to commune with sea turtles as they relaxed in the sunshine. He then navigated us through the coral reef and pointed out a bunch of wildlife we might have never have seen on our own. The snacks and drinks at the end of the tour were exactly what we needed after swimming for an hour and a half. We appreciated the personalized experience and would absolutely do this again!

Best tour on the island Marcus was extremely knowledgeable and knew every question we had about the island. Would highly recommend!!

Loved the excursions, especially the evening lava glow. The tour guide was amazing, friendly, and experienced, and made sure we had a really great time

I was impressed with the safety measures taken by the staff for the ATV ride. The waterfall swim was very short, not nearly enough time given for this part of the activity. No safety measures taken for the swim. Rocks were slick - there should be a ladder or some way to enter and exit the water that does not put participants in danger of slipping. The trip down to the waterfall and then back up is somewhat physically taxing and should only be undertaken by physically fit persons.

We had so much fun on the single riders. Our instructors were so amazing! They truly cared about our experience and making it fun for us. The customer service and overall experience was unforgettable and so worth it. Our favorite experience on the island!

The tour guide is awesome, friendly, easygoing and very considerate.

Julie was a great guide and we loved Scottie and Baby Bear were great.

great guides, awesome views, all gear was provided.

Ziplining right into a waterfall, couldn't get any more Hawaii then that!!

My husband and I loved our ride at Waimea. Our guides Jamie and Julie were fun and made my husband (who was a first time rider) very comfortable on his horse. Jamie shared so much of his knowledge of the island with us while we were riding to and from the waterfall for which we were very grateful. The swim at the waterfall was gorgeous and refreshing. A wonderful experience overall and absolutely worth it! Highly recommend!

This was a great tour - really educational and fun. Be prepared for rain, you are in the rainforest and it rains a lot. Our guide cam prepared with umbrellas and rain jackets, which was really appreciated.

This was a fun experience. If you zipped before, you may find the first few lines not very exciting - they're shorter and mostly traveling over farm field without much in the way of scenery. But....the last 2 lines are really great and offer some fabulous views! The staff is also really great!

There was some AC issue that needed fixing, and caused a 2hr delay. However, the views from the helicopter were amazing! We were able to see a bunch of waterfalls, a natural arch, and of course… LAVA!
It was a great experience, and we’ll always remember the memories!

This was great! Well trained horses, beautiful scenery, and a swim in the waterfall!
Was very relaxing, and enjoyed seeing the pineapples, bananas and mangoes growing along the trail.
Great memories, thanks Jamie and Julie.

Marcus was the best tour guide I’ve ever had. I usually don’t like this sort of activity, but he was so knowledgeable and enthusiastic. We all learned a lot about the forests and volcanoes of Hawaii and had a lot of laughs on the way. He modified appropriately between kids and adults. He was even training someone else and he still made everyone feel like a priority. There was a mixup with the food and he went way out of his way to make it right. I was very impressed. My whole family had a really great day.

Everyone says to do a helicopter tour in Big Island and they were not wrong!

We had such a great time on the zipline tour and would definitely do it again. The guides made us feel safe and instructed us on everything, especially since it was our first time. They made the entire experience fun and the views were breath taking. They walked us through everything and caught us at the end of each zipline. Highly recommend!

The pilot was very experienced and informational.
The view are amazing. Will do it again too!!

Adam was a wealth of knowledge and very informative. We used it to get a good overview of the island and were rewarded by the information and the sites we visited. Would highly recommend it to any one - the stories history and places visited were spot on.

Our guide, John, was very patient with me. I've had zero experience riding an ATV but he took the time to make sure I was comfortable while encouraging me to do the solo ride (I was also given the option to switch to a two-seater). I'm so grateful because I had the best time and wish it could go on longer. We drove through the beautiful Umauma property -- rolling green gentle slope with a gorgeous view of the ocean and a sea of cows (yes, cows, that John had to persuade to move to give the riders more room to drive thru). We took a break at the watering hole where my son and husband enjoyed a cool dip near a low waterfall and enjoyed a quick snack. Thank you, John, for making it fun, adventurous and exciting!