All Reviews for Hilo

The tour guide was excellent and had some great stories, but we were completed clouded out and didnt see any stars.

The tour was enjoyable due to the guide Adam’s knowledge of horticulture, Hawaii’s history and lots of folklore.

Thanks Adam for a wonderful day spent on the tour!

truly, it was an amazing experience, once in a lifetime, we really enjoyed it, highly recommended

짚라인을 하와이 와서 처음 타봤는데 난이도 아주 쉬운 코스부터 길고 난이도 있는 코스까지 단계적으로 진행해서 수월하게 액티비티를 즐길 수 있었어요.
스탭분들도 매우 친절하고, 코스를 이동하는 중간에 인근 마을의 특징 및 문화, 생태환경, 역사에 대한 다양한 안내도 해주셔서 지루할 틈이 없었습니다.
무엇보다 짚라인 장비를 매우 꼼꼼하게 체크해주시고 안전에 잘 신경써줘서 불안하거나 두려움 없이 온전히 재미에만 집중할 수 있었어요. 힐로 쪽 방문할 계획이 있으시다면 꼭 한번 해보시길 추천드립니다!! 아참 중간에 인근 농가에서 기르는 바나나도 먹을 수 있어요 ㅎㅎ 그래도 아침은 든든히 드시고 썬크림 잘 바르고 오시길 추천드려요 :)

Enjoyed the waterfall, guides were great, but a lot of money for essentially 2 longer lines over ravines. Good for beginners, but I would call it 2 or 3 lines, since the others were essentially trainers that were only a couple seconds each.

This activity was great. Our tour guide gave us informative details on our stops we visited. Getting to view the stars, the moon and the planets were stellar! My 7 year old had a blast. We would do it again. The area we stopped at had a restrooms and nice little playground. The sandwiches were good and the hot coco was yum!

This is the best way of seeing volcano and Hawaii, a once in a lifetime experience. Definitely recommend everyone to join.

That was the best zip line my husband and I have ever gone on. The views were absolutely breathtaking. Highly recommend!

This was by far one of the best places to go with ATVs. My husband and I have been all over the states and always ride ATVs and this was one we will always remember. Luckily we came after it rained and it was so muddy and perfect conditions for muddin!! There wasn't an inch on our bodies that wasn't covered in mud and we thoroughly enjoyed it. Would highly recommend this! The waterfall part was adorable and worth getting in the freezing water.

Absolutely beautiful. Our guides were energetic and fun. Definitely a do over

Experienced Pilot and Check in staff - very friendly and knowledgeable,
Both explained what to expect and what to see while on helicopter tour. Pilot has good knowledge of history of volcanos.. overall very good ride/tour of national park too.

Our tour guide Krystal was amazing. She had background in Astronomy and physics with lots of stories from Big Island. We observed entire milky way galaxy with powerful telescope and it was out of the world experience. Our best part was watching all planets and moon with craters. Thank you Krystal for wonderful explanation and experience.

Rich was the best guide. He was incredibly knowledgeable about everything we saw, and even when it was cloudy on Mauna Kea, he told us ancient Hawaiian stories until the clouds cleared and we could see everything we came out to see. A++++ would go again in a heartbeat. Thanks Rich!!!

This was an awesome experience! It was thrilling to ride the last few zips. The guides (Jake & Monique) were very experienced & fun. The views along the zips line were fantastic. The history of the land & farming was also very interesting. Very good value for the thrilling experience.

Marcus our tour guide was Amazing! Really knowledgeable about the stars and facts regarding them. He was very friendly and patient with the kids! The only reason this doesn’t have a 5 star rating is because the food was blah.

A lot of people will complain about this tour if they don’t see lava and that’s on them. If you need to see lava, do your research and book appropriately. I’m frustrated that we couldn’t see lava shooting into the sky but we saw a perspective that not many others will ever see. I would have booked a waterfalls or other tour but it was a great family experience and the pilot Wesley was great.

This was a very interesting adventure. Our tour guide, Don, was fantastic. and helped make it a very enjoyable trip. He was very accommodating and made sure we saw as much as time would allow. Very long day but lots of good information and local lure.

The staff were super friendly and provided interesting information about Hawaiian culture. The first few lines warm you up to the last two, which are a 1/4 mile and 1/2 mile respectively. Both of the last two lines go over a gorge and the last one provides an incredible view to a waterfall. Overall, this was definitely worth it.

The guides were nice and professional. The trail was not as challenging or scenic as what the site portrayed. However my teenage children did enjoy it. The short walk to the waterfall was a nice touch and made the experience better.

Very well organized and professionally done.The staff was very concerned and knowledgeable for safety. They were informative and let us know what was happening at all times

Pros: It was worthwhile to do this tour to see the entire Big Island all in one day, without having to do any driving. Adam was very informative and shared many Hawaiian mythical stories along the way. Enjoyed the extra stops at the bakery for Malasadas, the driver got us all plain ones, and the fruit stand we stopped at, at the end.

Cons: many errors due to the fact that Veltra books the tour, through the Hawaii Activities, but they don’t run the tour. So the lunch options were not the options listed when we booked. They called to clarify the meals for our group and still got the lunches completely wrong. No chicken on the salads, not enough sandwiches and too many plain veggie salads. Also, we booked a private tour. We booked a private tour. The website said private tour up to 10, we had 9, so we were under the impression we would be the only group on the tour. This was not the case! There was a group of three in the van when it arrived to pick us up. And the other group had much better looking lunches than ours for some reason. Another disappointing thing was that it was rainy and cold for the volcano portion of the tour. Our tour guide informed us that rainy weather is very very common at the volcano park and near Hilo. We were all dressed for warm weather and we were all freezing for a large part of the tour. Our van had 6 rain jackets, but 12 passengers. It would have been very helpful if the person that called to confirm the tour would have told us there is a chance it might be rainy. One last thing, we accidentally left some candy purchases on the tour bus, we called the company, but have not heard back about retrieving these purchases.

So Beautiful and our guide was so friendly!!! It felt like I was in a different world!!

Hank was a wonderful guide and truly went above and beyond to ensure we had a great day! Would definitely recommend to anyone wanting an introduction to the island!

This is a fantastic zipline tour that is very well priced (with all the research I did on other tours, this offered the most zip lining for a better price!). The experience itself is so fun and the guides teach you about local plants and culture along the way, also with a sense of humor! Very fun trip and so cool to zipline over a waterfall.

We enjoyed the trip and thought we'd see at least one waterfall in addition to the volcanoes. After paying $670 for my husband and I, we were really put off by the "begging" for a tip for the pilot - the staff told us thee time about how to tip the pilot - felt it was really cheesy. We always tip and don't need to be told three times. Also, we asked about validating parking and were told absolutely not.
On the positive side, the pilot was very knowledgeable, took us over volcanoes and had was very skilled - we felt safe.

Me and my husband had a great time on the ziplines, the lead people were amazing and fun, the scenery was breathtaking as you got to speed over waterfalls and such. I would definitely do this again.

We were only on island for two days, so we had to make the most of it. Rich picked us up promptly and we set out with a total of nine passengers. The van was comfortable, and Rich had water and lunch ready for us, along with clean jackets and umbrellas for the chilly rainy segments of the trip. The drive was safe and pleasant, and Rich regaled us with information and stories. At each stop, he allowed us ample time and shared interesting information.

This was a wonderful day, and we not only saw the island but also learned a lot. Highly recommended, especially if you can get Rich as your driver/tour guide!

This was our first time riding ATVs and i literally thpught we would get stuck...but these things can go thru anything! My sister rode the single, my daughter and i rode a double. We couldnt help smiling the whole time! We got myddy, but we planned to. The scenery was breathtaking and the falls were muddy from the recent rain, but we didnt care. I would definitely suggest if you are on the fence, dont be! 100,% worth it!!

Our family had a ton of fun gazing at the stars. Our guide Krystal was amazing. Her background in astronomy provided a unique experience. She provided so much information about Hawaii, the importance of the stars for Hawaiian navagation, and any other science questions our family had.

It was a unique experience. Rich, our tour guide was very informative. We learned a lot about the history of the island of Hawaii as he drove us to different must see locations like the cave, water falls, historic sites. We also learned about plants, volcanoes, fissures, and stars in a day! We saw nebula, galaxies, a couple of satellites, shooting stars and learned about so many other stars in our constellation! It was very educational! Really appreciated it a lot!