Reviewed by: Elise
The tour was wonderful! Rob, our guide, was very knowledgeable and friendly. We had plenty of time at each of the stops, and really got to explore the island. The hikes in Volcanoes National Park were easy, and we got to see a variety of areas and sites. The waterfalls and black sand beach in the afternoon were beautiful. Absolutely loved the day and the tour!
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Packages: | Volcano Adventure |
Attended as: | Solo Travelers |
Posted on: | 2020/01/09 |
Activity Date: | 2020/01/06 |
Reviewed by: PKV
The overall experience was very good. This is our first Helicopter ride and it turned out to be an excellent one. Though we did not get to see real fire ( no active lava in Hawaii now), we could see the steaming volcano at close up. The pilot Steve was very good, answering all our queries with patience. The narrative was good throughout the trip. Overall 50 minutes was worth the money. I paid additional $100 for copilot seat which was on higher side. This is one reason why I rated 4-star and not 5-star.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2020/01/02 |
Activity Date: | 2019/12/30 |
Reviewed by: Denise
What an amazing experience! It was so interesting to learn about the volcano, the island and all the beautiful landscapes. It made me want to learn more about it all. Our pilot was very professional and fun. He had a plethora of knowledge about the island and we felt very safe in his hands. It was a fabulous tour.
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Packages: | Standard Flight [50 mins] |
Attended as: | Families |
Posted on: | 2020/01/01 |
Activity Date: | 2019/12/29 |
Reviewed by: Guilietta Kim
It was very impressive that a tour guide has shared a lot of stories about cultures of Hawai'i during the entire tour program. The courses were absolutely nice. The view of a coffee farm was so beautiful and the dinner was much nicer than I expected. When it comes to stargazing tour, the tour guide moved the spot for better sightseeing and it was brilliant. Even though I am not a native speaker, I fully enjoyed this tour program and I highly recommend this one to everyone.
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Solo Travelers |
Posted on: | 2020/01/01 |
Activity Date: | 2019/12/27 |
Reviewed by: Muriel
The staff, Scott, Skippy and co were fantastic. Very entertaining as well as thorough and confident in their jobs. My first 4 lines were horrible (I nearly pulled out), very rough and uncomfortable. After #4 Skippy realised my trolley was broken and gave me his own which made the rest of my journey much more comfortable, although I think he may have walked the rest of the track home.... thanks Skippy :)
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Packages: | 9-Line Zipline Tour |
Attended as: | Families |
Posted on: | 2019/12/21 |
Activity Date: | 2019/12/18 |
Reviewed by: mikimama
説明は英語だけ一切日本語わからないスタッフですが なんとかなります。ここだけ 滝の上ジップしてすごく綺麗です。だんだん長いジップになります。スタッフも若いですけど一生懸命やってくれます。写真はメールで送るとのことでしたが 送られなかったのは残念でした。
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Packages: | ジップライン |
Attended as: | Families |
Posted on: | 2019/12/17 |
Activity Date: | 2019/12/14 |
Reviewed by: Lizjazza
After reading the detail for this tour we were extremely disappointed with what we experienced. We were a party of 4 who were split over 2 different tours. We thought this was due to weight restrictions which we couldn't understand because we are all average but in hindsight realise it was because we all wanted doors off. The pilot was great gave lots of detail and interesting facts. The flight was wonderful experiencing doors off just unfortunate the tour has not been revised since the lava stopped flowing and you spend the majority of the flight flying over blacken ground which becomes boring very fast. We were looking forward to seeing the waterfalls but this was a quick fly over and back to base so felt let down with this also. We had another couple on our flight as did my sister on her flight and all eight of us were extremely disappointed with what our tour delivered for the cost. The company really need to change the itinery for this tour to make it an experience to remember as it obviously once was when the lava was flowing.
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Packages: | Popular! Shared Doors-Off Flight [40 mins] |
Attended as: | Couples |
Posted on: | 2019/12/04 |
Activity Date: | 2019/10/31 |
Reviewed by: けいきち
足が悪い母がいるので、がんがん歩くツアーは無理なので、こちらに申し込みました。ワイコロアからレンタカーで1時間半くらいですが、ほぼまっすぐの道なので、Google mapで間違いなくいけました。ドアなしなので、風はガンガン来ますので、寒いです。母は運転手のとなりのベストポジションで前も周りも見えてすごく楽しかったみたいです。火口もくるくる回ってくれて、海にどのように溶岩が流れていくかも見れました。価値あり!!
パラダイスヘリコプターズへのご搭乗ありがとうございます。
またお忙しい中、口コミへの高い評価を頂きありがとうございます。
今後も皆様にたくさんの笑顔をご提供できるよう社員一同さらなる努力をしてまいります。
お客様担当主任 ティファニー
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Packages: | 基本プラン |
Attended as: | Families |
Posted on: | 2019/12/03 |
Activity Date: | 2019/11/25 |
Reviewed by: CHERYL
This was a great helicopter ride over volcanoes, waterfalls, and the rain forest. The staff treated us great, including safety procedures. I can say I was nervous. However, the staff was assuring to me along with making sure all of us were safely seated. I highly recommend this excursion. It was a great day. Love, love, loved it. I would do this again.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Couples |
Posted on: | 2019/11/23 |
Activity Date: | 2019/10/29 |
Reviewed by: Dawn
Take the 'Plunge, have a go. An efficient team, supportive, knowledgeable and local. We, 4 of us, all enjoyed the experience, always felt safe. If you haven't experienced zip lining before (We all had) this was a great way to be introduced and build up to the longer and higher lines. Great views, a fun time.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2019/11/23 |
Activity Date: | 2019/11/03 |
Reviewed by: Annie
It was amazing! Jamie and Elijah were wonderful guides! Such a magical way to experience the beauty of Hawaii! It was the perfect amount of time and the most beautiful scenery. Great for all ages! 10/10 recommend!
Mahalo for sharing your amazing experience with us! Our goal is to make sure that your adventure with us is something that you will always remember about Hawaii!! It also Let’s us know that we are doing it right!! We hope we see you folks the next time you visit. A hui hou! Wailea Horseback Adventure Ohana!!
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Packages: | 1:00 PM Afternoon Ride |
Attended as: | Families |
Posted on: | 2019/11/16 |
Activity Date: | 2019/10/24 |
Reviewed by: Jo Bear
Fun, exciting ride...fascinating volcanic sites and amazing number of waterfalls!
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2019/11/12 |
Activity Date: | 2019/11/08 |
Reviewed by: James
My son and I had the best time ever. The instructors/guides were experienced and made the ride exciting. The water fall swim was perfect.... Can't wait to get back to Hawaii to experience their ziplines.
Please be sure to pack a separate set of cloths because it can get very messy....
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Families |
Posted on: | 2019/09/02 |
Activity Date: | 2019/08/29 |
Reviewed by: JYJ
7歳の息子も大興奮でした。
自然の中を行くので雰囲気もよく良かったです。
最後は大海原に向かう感じがとても良かったです。
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Packages: | ジップライン |
Attended as: | Families with Young Children |
Posted on: | 2019/08/24 |
Activity Date: | 2019/08/22 |
Reviewed by: しゅん
ジップライン 大変楽しみにしていました。
英語のインストラクターしかいない事に不安を感じつつ参加しましたが、 英語を話せない日本人という事で、 参加している他のアメリカ人の参加者とインストラクターが話をして大笑いしている内容を聞いて息子がショック受けていました。 「 私は日本から来た猿ですウキウキ!」との発言をしている言葉を聞いて・・ 息子は12歳ですが英会話が少し解るのです。 女性のインストラクターが少し気を使って頂けたのが幸いでした。 非常に残念ですが 話す言葉がありません。
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Packages: | ジップライン |
Attended as: | Families |
Posted on: | 2019/08/16 |
Activity Date: | 2019/08/11 |
Reviewed by: Keri
Sarah was the Most informative pilot ever out of our 6 helicopter experiences in Hawaii. The views of the craters at Volcano National Park we’re amazing and the number and size of the waterfalls at the end was unexpected and spectacular. All in 45 minutes! We drove the saddle road from Waikoloa for an hour and forty minutes to take the helicopter out of Hilo for a much lower cost than from the Kona side.
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Packages: | Standard Flight [50 mins] |
Attended as: | Families |
Posted on: | 2019/08/14 |
Activity Date: | 2019/08/11 |
Reviewed by: Randi
My husband and I moved to Kailua-Kona last year and are still in discovery mode, so we were happy to play tourist for a day to join this tour. Although the rides were long (it is a big island), the stops were all interesting and worthwhile, the other guests were friendly and engaged, and - notwithstanding all of our pre-move diligence and studying - we learned a ton from our fabulous tour guide, Kent. Kent was extremely knowledgeable, enthusiastic, engaged, warm, and courteous - we thoroughly appreciated the positive impact he had on the day's adventures.
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Packages: | Elite Volcano Hike from Kona Hotels |
Attended as: | Couples |
Posted on: | 2019/08/04 |
Activity Date: | 2019/07/27 |
Reviewed by: T. Kenny
What a GREAT day!! 14 passenger van was very clean and our driver was very knowledgeable and professional. We had teenagers with us who stayed totally engaged. We enjoyed lunch at a wonderful little mom and pop restaurant along the way - Sharky’s. Our private party of 8 visited waterfalls, overlooks, a black beach, learned history of the island and spent time at Volcano National Park. Thank you for a wonderful day!!!
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Packages: | 6-Hour Private Van (8 to 14 passengers) |
Attended as: | Families |
Posted on: | 2019/07/10 |
Activity Date: | 2019/07/02 |
Reviewed by: Eva
Professionals at work!
Booked the eco star helicopter and had a grwat quiet flight with very good views from the back window and middle seat.
Weather was good so we had a clear view.
The pilot expained everything well and I felt safe at all time
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Packages: | Standard Flight [50 mins] |
Attended as: | Couples |
Posted on: | 2019/07/04 |
Activity Date: | 2019/07/01 |
Reviewed by: Travis
Chad and a guys name I can’t remember (lol, sorry guy but he was nice) met us at the general store and took us to the Blacksand beach. At first, my wife was very claustrophobic and was having trouble snorkeling but Chad worked with her and was very patient and before long she was swimming like a guppy! We had a wonderful time and saw a bunch of turtles! I recommend this tour. It was better than what the cruise ship offered for less money. We would definitely go again.
Aloha Travis, Thank you for your 5 star review. I am thrilled you and your wife had a wonderful time. Richardson's is a beautiful beach park and and a favorite spot for the honu to gather and sunbathe. We invite you to join us again on one of our many exciting tours in Hilo!
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Packages: | Hilo Beach Snorkel – Sea Turtle Lagoon and Black Sand Beach |
Attended as: | Couples |
Posted on: | 2019/06/29 |
Activity Date: | 2019/06/25 |
Reviewed by: bostongirl
This was an amazing excursion for our family! We have visited Hawaii several times, but this was our first horseback riding experience. It definitely did NOT disappoint! The guides were patient and helpful throughout the trip. They gave a detailed safety briefing and Jaime took time with my younger daughter to practice a few commands so she would feel more comfortable. The views during our ride were beautiful and breathtaking at times! We had a great time at the waterfall as well. There was plenty of time to swim, play in the waterfall, kayak and use the paddle boards. They also had life jackets if needed. I could go on forever about how much we loved this trip! I highly recommend it for anyone who is looking for a fun way to see the beauty of this island.
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Packages: | Buy One, Get One FREE! Afternoon Ride |
Attended as: | Families with Young Children |
Posted on: | 2019/06/28 |
Activity Date: | 2019/06/25 |
Reviewed by: Tleslie24
This was a great experience for the entire family. Our two girls did not have any riding experience and were really nervous. The guides gave a very detailed safety briefing and made sure the girls were comfortable before the trip started. The guides were always close by to help them guide the horses when needed. The scenery on the entire trip was the most beautiful I have seen since being on the island. The stop at the waterfall was incredible. We had plenty of time to enjoy the paddle boards, kayaks and swim under the waterfall. This experience was the highlight of our trip and I highly recommend to those considering it. I recommend wearing pants if you have them.
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Packages: | Buy One, Get One FREE! Afternoon Ride |
Attended as: | Families with Young Children |
Posted on: | 2019/06/27 |
Activity Date: | 2019/06/25 |
Reviewed by: Adnan
We were a group of three guys with almost no riding experience. They did a great job of making sure we knew what we were doing and the horses were good.
Riding horses was fun but my favorite thing about that activity was the stop at the waterfalls. Very safe lake to swim in and they even let you use canoes which was a great addition.
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Packages: | Buy One, Get One FREE! Afternoon Ride |
Attended as: | Friends |
Posted on: | 2019/06/23 |
Activity Date: | 2019/06/19 |
Reviewed by: Fiona
Mylie and Jamie made sure we were comfortable on our horses, given our varying degrees of riding experience. Each horse was perfectly matched to us! I even shared a name with my horse! As we rode through the beautiful rain forest area, Mylie and Jamie shared information about the flora and history of the area. Both grew up in the area and are so knowledgable.
At the waterfall, there were toilets and a changing room. Jamie got out kayaks and paddleboards for those who wanted them, but the pool was also fabulous for swimming. I swam and sat behind the waterfall, listening to the water cascade over me! Brilliant. So much fun!
On the ride back we stopped for a photo op. and learned more about the area.
Though this is a new tour and outfit, they are connected with a well-established outfit and have the expertise you look for in a horseback excursion! Fabulous afternoon!
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Packages: | Buy One, Get One FREE! Afternoon Ride |
Attended as: | Families |
Posted on: | 2019/06/23 |
Activity Date: | 2019/06/19 |
Reviewed by: Fiona
Love waterfalls? Love rain forests? Love riding horses (or have always wanted to try)? Want to learn more about the plants and animals and history of the area? Then this tour is the one for you!
We were hoping to go on the horseback ride through the Waipi'o Valley; however, it was booked. We think it was our lucky day. We have no doubt the Waipi'o Valley ride would have been wonderful, but on our tour--we got to swim in a waterfall! The two tour leaders, Jamie and Mylie, made sure we were each comfortable on our horse given our varying riding abilities. We rode for about 45 minutes as the guides told us about the plants we were seeing and a bit about the history of the area. It was wonderful dialogue. When we arrived at the waterfalls, there was a restroom and changing room. Jamie and Mylie got out kayaks and paddle boards for those who wanted it, but I just wanted to swim--it was wonderful. The two falls were strong, but I swam up along the side and behind it to sit behind it, watching the water pour down! We then had a photo op. on our horses with the falls in the background. We had a wonderful ride back--Jamie and Mylie were a wealth of information, kindness, and support! Fabulous day--my daughter's favorite of our 2 week vacation!
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Packages: | 1:00 PM Afternoon Ride |
Attended as: | Families |
Posted on: | 2019/06/23 |
Activity Date: | 2019/06/19 |
Reviewed by: Brittney
My cousin and I did the horseback ride to the waterfall adventure on 6/18/19 and had so much fun. I was really nervous to ride a horse because I have not done so since I was a child, however, the guide (I believe his name was Jamie), made me feel really comfortable and answered all of my questions. This was by far the best horseback riding experience I have had. The guide was very friendly and knowledgeable about the local plants and Hawaiian history. I would definitely recommend this experience to anyone!
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Packages: | Buy One, Get One FREE! Afternoon Ride |
Attended as: | Families |
Posted on: | 2019/06/21 |
Activity Date: | 2019/06/18 |
Reviewed by: みさこ
68歳60歳47歳の3人でトライしてきました。
最初はドキドキでしたが、2本も滑れば‥余裕が出て来ます。
料金的には少し高めですが‥楽しいかも‥
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Packages: | ジップライン |
Attended as: | Friends |
Posted on: | 2019/06/20 |
Activity Date: | 2019/06/15 |
Reviewed by: Tyson
Had an amazing time on this trail ride/waterfall swim!
The ride was lovely, perfect weather for both us and the horses, and the waterfall was beautiful! Very peaceful area, refreshing water, perfect way to cool off mid-ride! Our guide was wonderful! Not only did she get us to the waterfall before other groups, she taught us a bit about Hawaii and the nature on the trail, and best of all she clearly loves the horses and takes great care of them.
Great company, friendly and caring staff, wonderful experience. Highly recommend!
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Packages: | Buy One, Get One FREE! Standard Ride |
Attended as: | Couples |
Posted on: | 2019/06/16 |
Activity Date: | 2019/06/15 |
Reviewed by: Nicole
I decided on this tour/adventure package because it’s something that really interests me. From the coffee, to the excellent bbq picnic, the solar view of the sun setting, and of course the stars! Todd was our guide and he was so professional and was beyond knowledgeable in each area of the tour. He made everyone feel comfortable and was very engaging. I would HIGHLY recommend this to anyone wishing to do something that feels laid back, but covers a lot of ground.
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Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
Attended as: | Couples |
Posted on: | 2019/06/14 |
Activity Date: | 2019/06/11 |
Reviewed by: Pamela
My niece and I where visiting the Big Island during a very active period for Fissure 8 and our experience of an 'so up close you could feel it' was amazing!
The tour and the crew where fantastic and we really experienced what Mother Nature was throwing at the Big Island during that time. Was a once in a lifetime experience and one I highly recommend.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2019/06/02 |
Activity Date: | 2018/06/13 |
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Aloha Lizjazza,
Thank you for taking the time to write a review of your experience with us. We apologize that the experience didn't live up to your expectations. Sometimes, the booking process and weight and balance considerations necessitate us splitting groups to fit into our available capacity, but in all cases we strive to accommodate the desires of our guests. We find many passengers who remain excited to see the recent 7000+ acres of lava from last year's Leilani eruption, to include Fissure 8, and many completely engulfed coastal areas.
Mahalo,
Joel
Chief of Operations Officer