All Reviews for Hilo

Our guide for the tour was Grover. What a wonderful, knowledgeable kind man.
Volcano National Park is beautiful and lush with an abundance of plant life. Stunning scenery of the volcano and caldera.
Learnt so much about volcanoes, how they have formed, how they behave with earth tremors/quakes, eruptions and the that island continues to grow because of them.
Grover spoiled us by taking us to a couple unplanned locations such as the Lava Tubes, Rainbow Falls and Steam Vents
Highly recommend this tour and especially if you’re lucky enough to have Grover as your tour guide.

The atv was basically a track on a large piece of property- nice view but guess we had expected a ride to woods to a waterfall. The waterfall view is best from the gift shop but it was fun to swim in their river. Didn’t feel like we were really out in nature.
My husband wanted to go faster on the atv- but it was fine for me as a newbie and more cautious person. The guides were very nice. It was overall ok- but very pricey for the experience we thought.
********************

the waterfall swim after really sealed the deal, our family had a great time!

Wonderful island and volcano views from above, they make sure to take you up when sights will be great!

be prepared to get extra dirty, however this is the cost of extreme fun!!

I ask others to go with me, and get...
'is it a big helicopter? must be stable'
'need a seat in the middle up front or I'll barf'
'doors off, are you nutz?'
Don't let them ruin it for you. Small copter with doors off is the full woohooo. The ride is smooth and stable enough. The view out the open door is wondrous. Accept nothing less. Watch a video in the comfort of your couch or get the whole experience.

We had the most AMAZING time ziplining!! It was a little rainy/misty but that didn't take away from the experience at all! The crew was informative, funny and put our safety as their number one priority.

They guide you through the nature and attractions of Hilo while taking you to a spot where you can see the starry sky at Mauna Kea. We visited many more points than what was mentioned in the tour details, and the guide was very clear and enjoyable, making the time fly by.

ヒロエリアの自然や見どころをガイドしながら、マウナケアの星空の見えるところに連れて行ってくれます。ツアー内容に書かれているより沢山のポイントに行き、ガイドもとてもわかりやすく楽しいのであっという間でした。

We got a great morning, very clear skies and gorgeous views of the volc nat park!

Awesome to get to see the volcano from above to understand it much different then walking through

First timers will experience an exhilaration rush of amazing views. Even if you are afraid of heights don’t be, the crew are professional experts to ease your worries. They know what they are doing (with a flare of joking) to take your nerves from reminding you you’re going to be hundred of feet up in the air. It’s worth it! You’ll appreciate the picturesque palm trees, streams and lastly the huge waterfall. This took my breath away but in a good way. Bring your camera for all the unforgettable shot. What you show all your social media friends and family will surely make them jealous. Love the experience highly recommended!

Henry is a wonderful tour guide. He told us so many interesting things about Big Island culture, history, plants, geology, stars. He was great with the kids and took a good care of us all. The Rainbow fall was beautiful and the banyan tree nearby was insane! The star gazing was great even though the conditions were not the best (bright moon). For me the best experience of the tour was getting deep inside the cave - it was amazing, I had never seen anything like it.

My family did this experience. It’s quite a drive to get to this place. I did this with my husband and 2 kids (ages 12 & 9). The tour guides were really friendly and informative. They chose our horses for us based on weight and experience. The horses know where they’re going so there’s little for the rider to do. The waterfall was very cold, deep, and there’s quite a current! Be prepared if you want to swim (we did!). They have kayaks and paddle boards if you prefer not to swim. My kids loved this experience and have been asking for horseback lessons since we got back. Bring a long sleeve shirt or light jacket just in case- we were chilly!

A great time at Umauma Falls Zipline Tour & Waterfall Swim Adventure / 9 Zipline Tour.

Although it rained, it was a great time with my visiting friends. Our group had about seven total members, and we all felt included and enjoyed the adventure together. When the weather turned into rain, and the wind made the rain even more interesting... We all decided to make the most of it and enjoy the unique experience. Our Guides were friendly, informative, and humorous. They take safety seriously but they take the time to make sure you are having fun while being safe. Safety tip... "Keep your head and face to one side of the tether, or you'll get a knuckle sandwich." We will return on a sunny day to enjoy the waterfalls, but it was a great time for all, and the guides made it extra memorable.

Since we did this the day before leaving, it was really fun to see lots of places we'd visited on the ground from the air, and to get a better view of crater road through the park. The kids loved having the headsets and microphones, and asked lots of questions. The pilot was very patient with them and had taken the trouble to learn their names and really interact with them. He also accepted requests for minor deviations from his flight plan to see particular things, flying into clouds so that we could get a better view of a rainbow. They also take video of the whole trip, and we wound up paying for that too since it seemed reasonably priced compared with the cost of the overall experience.

The trip was fantastic and Ray was super informative. It was a beautiful night and we got to see a lot of stars and planets and the moon rising as well. It was spectacular and a must try for everyone! We thoroughly enjoyed it and I highly recommend it!! Also loved the hot chocolate touch at the end because it was quite cold on the slopes. The pickup and drop off was on time. The one thing that could have been better in my opinion was the food options and I also wished we had stopped somewhere to see the spectacular sunset. Apart from that, we really enjoyed it

An absolutely fabulous experience, feeling the wind while the endless lava fields pass by below our feet. Photos without glare, a dream!
High safety, perfect pax care, highly recommended to anyone.
Many thanks!

The tour guide ( Dexter) from Polynesian Adventure Tour picked us up from the hotel on time. Very knowledgeable and very informative . He knows all the places and history of the Big Islands (Hilo). Patiently waiting for us to finish the tour. We really had a great time. We will use the Polynesian Adventure Group again.

My hubby and I wanted to try this ATV experience since we enjoyed a similar one on Kauai the previous year and it did not disappoint!

Going through the trails and seeing the sites were completely beautiful. The private little waterfall/lagoon was also refreshing after being covered with the dust from the trail.

The one thing I would have liked is a bandana to cover the lower half of my face because the dust got all up in every crevice.

You need to check this out if you are not an experienced ATV rider, the tour guides are very patient and chill.
You will arrive to a beautiful area, check in, bet your gear and go over a few house rules. HIGHLY RECOMMEND TO USE THE PROVIDED GOOGLES (not your sunglasses)! The road gets pretty dirt heavy and become difficult to see.
It's a short ride but they take you to a small water hole where you are given the opportunity to jump off the rock and into the water and afterwards a drive back.

Wear something that you can get dirty, do not wear white and do not bring items you do not want to get dirty. The dirt is like a clay color and sticks.

Our tours guides were great ⭐⭐⭐⭐⭐

We had the best pilot and best tour ever, amazing scenery

MUST DO!

This was a great tour - really educational and fun. Be prepared for rain, you are in the rainforest and it rains a lot. Our guide came prepared with umbrellas and rain jackets, flashlights for the lava tube, water and snacks.
Andre, our tour guide was amazing, experienced and incredibly knowlegable of the volcanoes, land, plants and trees, Hawaiian culture, plus more, and the history of all mentioned. He made sure we were always entertained during the approx. 8 hour trip.
Would recommend shorts, closed toed shoes (sneakers fine) suntan lotion, somewhat water repellant light jacket (in case your tour does not provide).

The relaxed atmosphere was great for my first horseback riding experience. However, the horse only walked slowly, so I felt like I wanted to trot a bit.

At the waterfall along the way, there were also activities like stand-up paddleboarding (SUP). I thought of it just as a snack time, but if I had gone with that in mind, I might have been able to spend a bit more meaningful time there.

のんびりとした雰囲気で初めての乗馬には良かったです。
ただ馬はゆっくり歩くだけなので、ちょっと駆けたいかなって気もしました。

途中の滝つぼではSUPなどもありました。
おやつタイムくらいにしか思ってなかったのですが、そのつもりで行けばもう少し有意義に過ごせたかも。

This was the BEST flight I've ever done on Big Island. The doors-off was the way to go. It was a 4-seater with only 3 of us on-board so we each got a window seat.

Tips:
-Bring/wear a windbreaker. It gets VERY chilly with the wind.
-Sunglasses are a must
-Cameras or cell phones for photos must have a wrist strap

The tour guides Vince and Kekoa was awesome! Kekoa was super witty and it mean the tour so fun! Definitely, would recommend this tour 100%

It was a perfect day! The plantation was BEAUTIFUL and we learned so much about all the native and non-native agricultural while walking to the next platform. Byron and Monique were amazing and had our family laughing the whole time! Totally making everyone feel at ease. The tips they provided ensuring we got the most out of each ”zip”were a huge help and made the adventure just that much more fun. We would do it all again in a heartbeat!

The zip line experience was excellent! Ages 8-45 in our group all loved it!!
We weren’t sure about the waterfall swim/kayak, the kids said this was their favorite part of the time at Umauma, even better than zip lining!!

Highly recommended for people of almost any age!!

We had blasting time at the 7 Zipline tour!! It was an amazing experience to fly on top of the waterfalls, Our tour guides both Zoey and Emma were so fun and took care of us in every step of the Zipline with safety!! Me and my sons were able to experience the Zipline on top of the big waterfalls more than 500ft who was an amazing memory this summer!!

This whole event and trip was astonishing. I never had an opportunity to see the sky like this ever before. The trip was well organized and our guide Nate was so brilliant and he explained each and every part of the sky so beautifully in addition to having us watch different planets through the extraordinary telescope that he brought. The whole sky is so active in the night where we were able to see bunch of shooting stars, starlink satellites and other individual ones. I probably will do this again next time when I am in Big island!!

Breathtaking views, I wish I could sleep under this view nightly, great vent and wont forget!