Reviewed by: masa
My first trip to the Big Island of Hawaii was filled with uncertainties, but it was comfortable. There was a pickup at the hotel and meals included. Considering the cost of living, the price seems reasonable. They accurately took us to several attractions. The highlight was stargazing. The view was truly amazing. It was quite cold, but they provided warm clothing, so you can rest assured about that. English is quite difficult, so a certain level of proficiency is necessary.
初のハワイ島の旅で分からないことだらけでしたが快適でした。ホテルでのピックアップと、お食事付きです。価格は物価を考えれば妥当と思います。いくつかの名所を的確に回ってくれます。ハイライトは星空鑑賞。本当に素晴らしい景色でした。かなり寒いですが防寒具も用意されているのでそこもご安心ください。英語はかなり難しいので、ある程度のごりょくはひつようです。
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| Packages: | 混載プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/03/19 |
| Activity Date: | 2024/12/15 |
Reviewed by: Laura J
In general, my family and I had a good experience. Dexter was a fantastic driver and tour guide.
The only thing we did not like is that we had to drop and pick-up people at the airport 3 times, I'd rather spend more time in the rainbow falls than going over and over to the airport.
Aloha and mahalo for your review!
We’re so glad to hear that you and your family had a good experience and that Dexter made a great impression as your driver and guide—he’ll be happy to hear your kind words!
We also appreciate your feedback about the multiple airport stops. We understand how this can affect the flow of the tour, and we’ll be sure to share your comments with our operations team as we continuously look for ways to improve our guest experience.
Thank you for choosing Polynesian Adventure, and we hope to welcome you back again for another island adventure!
Warmest aloha,
The Polynesian Adventure ʻOhana
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| Packages: | Volcano Adventure Tour |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/26 |
| Activity Date: | 2025/02/19 |
Reviewed by: Kara
immersive experience in the big island waterfalls on horseback, unbeatable!
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| Packages: | 9:00 AM Morning Ride |
| Attended as: | Families |
| Posted on: | 2025/02/15 |
| Activity Date: | 2025/01/06 |
Reviewed by: Julia
My husband and I and our two kids (ages 8 & 6) rode in the 4-seater and it was great fun! Driving through the mud was slippery and exciting and while we all got a bit muddy and wet the UTV protects you from most of the splash. Our favourite bit was swimming in the waterfall. There were life vests for the kids which made it easy not to worry about them. The water was cold but really refreshing and beautiful. The guides were great and helped us out of a few jams after we fishtailed off the track!
Bring a change of clothes and change of shoes for after! Putting wet socks back on is the worst.
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| Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/02/03 |
| Activity Date: | 2025/01/29 |
Reviewed by: Kara
Great day, we got lucky to get to see the current ruption! What a perfect experience.
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| Packages: | Evening Volcano Explorer |
| Attended as: | Families |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/28 |
Reviewed by: ii-chanz
The weather was nice, with views of the ocean and waterfalls, and I enjoyed the increasingly long zip line while having a banana. I was worried about not being able to speak English, but they were very kind and made me feel at ease. I believe that even those who don't speak English can participate. The seventh zip line had a rainbow over the waterfall, which was amazing! Moreover, the landing spot was also interesting. It might have been a coincidence, but the other participants from California and other countries were all friendly and the tour had a great atmosphere.
お天気も良く、海や滝が見えて、バナナをいただきながら、だんだん長くなるジップラインを楽しめました。
英語ができないので心配していましたが、優しく対応してくださるので安心です。英語のできない方も参加可能だと、私的には思います。
7本目のジップラインは滝に虹がかかっていて、最高‼️でした。その上、着地地点も面白かったですよ。
たまたまかもしれませんが、カリフォルニアや他国から参加の他の方も、皆さん優しくて和やかで、雰囲気の良いツアーでした。
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| Attended as: | Families |
| Posted on: | 2024/10/25 |
| Activity Date: | 2024/10/21 |
Reviewed by: Kara
Came over from Oahu, and loved every ounce of what we saw. Def coming to BI next!
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/10/23 |
| Activity Date: | 2024/10/01 |
Reviewed by: Peggy
The horses were well taken care of and the guides are great!! All of our group had a great time! I would highly recommend!!
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| Packages: | 1:00 PM Afternoon Ride |
| Attended as: | Couples |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/10/17 |
Reviewed by: Lauren
Great experience. Worth it to rent the camera. Great views of the falls.
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| Packages: | 9-Line Zipline Tour |
| Attended as: | Couples |
| Posted on: | 2024/09/21 |
| Activity Date: | 2024/09/19 |
Reviewed by: Marverick
It was written that the Kilauea Volcano tour lasts 50 minutes, so I applied for it. However, I couldn't see where the magma flows into the sea, and we returned to the airport in just 40 minutes. It felt disappointing to spend nearly 150,000 yen for this.
キラウエア火山50分と書いてあったのでたいまい出して申し込んだ。しかし、マグマが海に流れ込むところはみられず、たった40分で空港に戻ってきた。2人で15万円近く出してこれかよという感じであった。
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| Attended as: | Families |
| Posted on: | 2024/09/20 |
| Activity Date: | 2024/09/17 |
Reviewed by: Tourbillon
After leaving the hotel, we had lunch at Punalu'u Bake Shop. There is a small shop and restrooms available. We enjoyed the lunch we ordered and then set off. At Black Sand Beach, we saw a few sea turtles. After that, we stopped by a Kona coffee shop, but there were no small souvenirs available, so we decided not to buy anything. They do offer various samples for tasting.
Finally, we entered the Volcano National Park. We took a short break at the Kīlauea Visitor Center. They informed us about souvenir magnets, restrooms, and smoking areas, so we took a moment to relax. We visited the Kilauea Overlook to see the crater. There was a bit of smoke rising, but there was no eruption. Apparently, it was impressive last year, and we were shown some videos. We enjoyed watching the steam vents releasing smoke for a bit. After that, we were guided to several spots within the national park. We ended with a break at Volcano House Hotel.
After that, there was supposed to be dinner and a night tour... but it didn't happen. We returned to the hotel, and it seems there are no night tours currently since there is no eruption. If you expect a night tour when booking this tour, you might be disappointed, so please be cautious. If you're hoping for a night experience, I think it's better to check in advance with a place that can accommodate you in Japanese. Overall, it was nice to get a general tour of Kīlauea Volcano.
ホテルを出発して、プナルウ ベイク ショップでランチ。
ちょっとした売店とトイレがあります。
頼んでいた昼食を頂き、出発。
黒砂海岸では、ウミガメが数匹いました。
その後、コナコーヒーのショップに寄りましたが、お土産用に小さいのが無く、購入を断念。
試飲では色々頂けます。
いよいよ、火山公園に突入。
キラウエア ビジターセンターでちょっと休憩。
お土産のマグネットと、トイレ、喫煙場所を教えて頂き、一服。
Kilauea Overlookで火口を観光。
ちょっと煙が上がってましたが、噴火はしていません。
昨年はすごかったらしく、動画で見せて頂きました。
スチーム・ベンツで煙が上がるのをちょっと鑑賞。
その後、火山公園内を数か所案内して頂きました。
最後にボルケーノ ハウス ホテルで休憩。
その後に、夕食と夜のツアー。。。?なし?
そのまま、ホテルに戻って終了。
いまは噴火していないからか、夜のツアーはありません。
それを期待して、このツアーを申し込むとがっかりしますので、ご注意を。
夜を期待するならば、日本語で対応可能な所に、事前に確認した方が良いと思います。
ただまあ、キラウエア火山をざっくりと回ることが出来たのは良かったです。
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| Packages: | コナ地区送迎 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/18 |
| Activity Date: | 2024/09/01 |
Reviewed by: Kara
Horses are so loved here, and are so great with guests. We loved this excursion and would come back!
aloha kara, thank you for taking the time to give positive feedback and review from your experience,, we appreciate it so much, yes the horses are very much loved, and they are trained to be guest ready. come back soon.. mahalo, wailea horseback adventure ohana.
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| Packages: | 9:00 AM Morning Ride |
| Attended as: | Couples |
| Posted on: | 2024/09/16 |
| Activity Date: | 2024/07/30 |
Reviewed by: こま
After making a reservation in Japan, head to the store counter at the designated time. It takes a bit of time to enter the tour's specified website and sign contracts in case of accidents. Since there are no Japanese speakers, it can be challenging if you don't understand some English (a translation device is also possible).
After that, you put on the gear, wear a helmet, and head up the mountain in a microbus. If you're wearing a baseball cap, you can wear it under the helmet, but other types are not allowed. Initially, you'll slide down a distance of about 20 meters to get accustomed to it after a safety briefing before starting.
From the second run onward, the distance gradually increases, and finally, you'll have a long run over the valley from a platform about 6 meters high. About ten people are accompanied by two guides, ensuring safety at all times. People of all ages, from children to the elderly, can safely enjoy the beautiful scenery.
日本で予約して、現地の予約時間にお店のカウンターへ。ツアーの指定したHPに入って、事故等が起きた場合の契約書などへのサインを行うのに、少し時間がかかります。日本語を話す人はいませんので、ある程度の英語を理解出来ないと苦しい。(翻訳機でも可能ですけど)。
そのあと、装具を身につけてヘルメットを被りマイクロバスで山の上の方へ向かう。野球帽ならばヘルメットの下に被れるけど、他のタイプはダメ。最初は20メートルくらいにのもので、スタート前の安全など講義後に慣れる意味で滑る。
2本目から徐々に距離が伸びていき、最後は6mくらいの高さの台から谷超えのロングラン。10名くらいに二人のガイドが同行して、常に安全を確保。子供から高齢者の方まで安全に綺麗でな、景色を楽しめます。
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| Attended as: | Couples |
| Posted on: | 2024/09/16 |
| Activity Date: | 2024/09/14 |
Reviewed by: ちゃみのオンマ
You can borrow winter clothing, but it is very cold. Wear long pants and sneakers. However, during sightseeing until sunset, you will be walking, seeing waterfalls, and entering caves, so it can get hot and you might sweat. Drinks are also available.
防寒服は貸してもらえますが、とても寒いです。
長ズボン、スニーカーで行くこと。
しかし、日没までの観光は、滝を見たり洞窟に入ったり歩くので暑くて汗をかきます。
飲み物も頂けます。
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| Packages: | 混載プラン |
| Attended as: | Couples |
| Posted on: | 2024/09/14 |
| Activity Date: | 2024/09/12 |
Reviewed by: Kara
Wonderful day on the water, good pace to take a day away from the ocean and the heat!
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/01 |
| Activity Date: | 2024/07/08 |
Reviewed by: Jillian C
The AT tour was an amazing experience. Our 6 year old had the time of her life. We rode in the 4x4 and we're more protected from mud than the others. We still got a little muddy but it was just enough to be fun.
The waterfall was a great experience. The water was very, very cold. It was nice to wash off and enjoy a snack before heading back.
The weather was cool and wet during our trip. We wore pants and didn't get hot.
I highly recommend the ATV experience. It is a great family adventure. If you need the 4x4, I recommend reserving early as availability is limited.
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| Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/28 |
| Activity Date: | 2024/08/03 |
Reviewed by: Catbear
Wonderful small tour with great guide Henry ✨️ lots of fantastic information and lovely attractions. Lunch was awesome too by Millies! Yum great value and excellent tour guide Henry
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| Packages: | Volcano Adventure Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2024/08/04 |
| Activity Date: | 2024/07/30 |
Reviewed by: D Rock
Had a fantastic time on the tour. Great guides! ATV part had beautiful views, drove through mud stopped and saw the waterfall for pictures. Walked down to the falls to swim, jumped in the water from the small cliff, the water was a perfect. Had snacks at the falls.
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| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/15 |
Reviewed by: Kara
The Volcano is absolutely stunning, and to see it from the air is a different view completely!
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| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/07 |
Reviewed by: Kara
They got us on early to get a great view with the clear morning skies! wonderful and safe flight
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| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/30 |
Reviewed by: Laura and Toni
Was a great afternoon driving through the trails to the waterfall! We hit every MUD hole there was along the way! Then stopped for a snack, took some pics of how Muddy we were then walked down to the waterfall and jumped in the refreshing water! The guides we Absolutely amazing, told us all about the history of the land and waterfall. Shared with us other places to stop and see on our trek back across the island, VERY FRIENDLY and all did and absolute amazing job making our day AMAZING! We definitely recommend this excursion for anyone, they won't disappoint!!
Aloha Laura and Toni,
Thank you for your great review and for choosing Umauma. Glad you had a great time and enjoyed the mud.
Mahalo!
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/05/10 |
Reviewed by: Jody
This was such an amazing experience that I hardly know where to begin.
I can't say enough about Jen, who was our guide. From the moment we met her at 7:30 am (she was early to pick up near our residence) until she dropped us back home ~12 hours later, she made the trip such a positive experience. She was very personable and easy for my husband and I to chat with us as we made the ~1.5 hr drive to pick up the rest of the passengers in Hilo.
She was constantly pointing out areas of interest and sharing background information and context so that we could fully appreciate the sights of the Volcano park.
The 3 mile hike was great, and it was so interesting to spend time on the caldera floor, although I will admit that the trek back up truly tested my stamina!
All in all, an amazing day!
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| Packages: | Elite Volcano Hike from Kona Hotels |
| Attended as: | Couples |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/05/18 |
Reviewed by: Okei
I participated alone during my stay in Hilo. It was great to find a Mauna Kea tour departing from Hilo, as they are not easy to come by. The scenery while driving through Mauna Kea felt like I had arrived in another world. The sunset and the evening glow were wonderful. The starry sky was also breathtaking, with the Scorpius and the Southern Cross clearly visible. I'm not good at English, so I listened to the guide's talk while translating it with a translation app. It was a tour that nature lovers would absolutely enjoy.
ヒロに滞在中に一人で参加しました。
ヒロ発のマウナケアのツアーがなかなかなくて、
見つけられて良かったです。
マウナケアの懐を走っている時の景色は、
地球外に来たのではないかと思ってしまうような異空間でした。
また、サンセット、からの夕焼けは素晴らしかったです。
そして星空も、さそり座や南十字星が綺麗に見えて感動しました。
英語が苦手で、ガイドさんのトークは翻訳アプリで翻訳しながら聞いていました。
自然好きにはたまらないツアーでした。
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| Packages: | 混載プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/09 |
| Activity Date: | 2024/06/07 |
Reviewed by: Kirk
This tour was fun. Stupid fun. Like crazy, muddy, stupid fun! 10 out of 10 would recommend. We had a beautiful day with juuust enough rain to keep the mud nice and soft and sticky with a few big, slick puddles to splash through. Can't recommend this experience enough!
Bring clothing you don't mind getting dirty. Really, really dirty. And wet. You get the opportunity to hike down to a gorgeous, waterfall-fed pool for some swimming.
The guides were friendly and fun and we had a blast. The property is stunning and there are showers available for after the ride; bring a change of dry, clean clothes!
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Posted on: | 2024/06/04 |
| Activity Date: | 2024/05/27 |
Reviewed by: BP
Alisha and Chloe were great. This was a lot of fun despite the rain. Be prepared to get muddy though.
| Rating: | |
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Posted on: | 2024/05/12 |
| Activity Date: | 2024/05/10 |
Reviewed by: CMJ
Our guide for the tour was Grover. What a wonderful, knowledgeable kind man.
Volcano National Park is beautiful and lush with an abundance of plant life. Stunning scenery of the volcano and caldera.
Learnt so much about volcanoes, how they have formed, how they behave with earth tremors/quakes, eruptions and the that island continues to grow because of them.
Grover spoiled us by taking us to a couple unplanned locations such as the Lava Tubes, Rainbow Falls and Steam Vents
Highly recommend this tour and especially if you’re lucky enough to have Grover as your tour guide.
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| Packages: | Standard Package - Pride of America Cruise Ship |
| Attended as: | Couples |
| Posted on: | 2024/05/05 |
| Activity Date: | 2024/04/30 |
Reviewed by: Kate
The atv was basically a track on a large piece of property- nice view but guess we had expected a ride to woods to a waterfall. The waterfall view is best from the gift shop but it was fun to swim in their river. Didn’t feel like we were really out in nature.
My husband wanted to go faster on the atv- but it was fine for me as a newbie and more cautious person. The guides were very nice. It was overall ok- but very pricey for the experience we thought.
********************
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| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Couples |
| Posted on: | 2024/05/01 |
| Activity Date: | 2024/04/29 |
Reviewed by: Kara
the waterfall swim after really sealed the deal, our family had a great time!
Hi Kara,
Thank you for your "Awesome" review!
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| Packages: | 9-Line Zipline Tour |
| Attended as: | Families |
| Posted on: | 2024/04/25 |
| Activity Date: | 2024/02/20 |
Reviewed by: Kara
Wonderful island and volcano views from above, they make sure to take you up when sights will be great!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2024/04/25 |
| Activity Date: | 2024/02/19 |
Reviewed by: Kara
be prepared to get extra dirty, however this is the cost of extreme fun!!
Aloha Kara,
Thank you for your review. So glad you had a great time. The level of dirty does depend on the weather. It's hilarious to see how much the guests love the mud. lol
Mahalo!
| Rating: | |
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Posted on: | 2024/04/25 |
| Activity Date: | 2024/02/05 |
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Be prepare for cook weather, rain, slippery trails, etc.