Kualoa Ranch Zipline Tour & Jurassic Valley Adventure
Overall Rating
4.79Zip line is fun, but the business is something else
Reviewed by: -PAUL-, 2019/03/09First off, i thoroughly enjoy the zip line. It was fun, was farther in the land on the ranch than i have before, so i got to see more stuff.
However, is the aftermath. I duped into thinking the picture i paid for, will be mine. In fact that is false. The ranch puts their logo on all the pictures, on the front. As you can see from the picture i have attach, the one picture i wanted, and actually did something of pose for; i couldn't enjoy. Now when i purchased the pictures, THERE WAS NO LOGO!!! Otherwise i would have mentioned it to them. Unbenounce to me, they took my money and i had to wait to find out about this. Once i expressed my concerns to the place on the telephone, i am talking to a person that company has given empowerment to make decisions for the company. In this case, its my fault i didn't pay attention to what was not shown or told to me. Yes that is right, i am the in the wrong. I bluntly stated, that this is one picture out of all of them that i wanted, because i did a pose and went by myself; because the other times i had to be paired up. I was in the wrong for going by myself. Now the staff that was there doing the zip line were awesome, and i had great time. I am talking about the aftermath, AFTER THEY TOOK MY MONEY!
Needless to say, i lose, they win. I don't get the picture i want, and i have to pay for it! What a great business!!
Unfortunately this will be the last time i will be going to Kualoa Ranch for anything, after this instance, how can i trust a company of their own wrong doings and still having to pay for it? Like i said, it is NOT there when you preview the pictures. It would have been obvious, and i would have known at that time on how it looks and guess what KUALOA? I WOULD NOT HAVE PURCHASED THEM!! Instead, you deceived me into thinking i am getting pictures of my good, with the lack of additional information attach onto the picture itself.
First time i was there, i misled about their ATV tour, no different than a shuttle!
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Attended as: | Solo Travelers |
Activity Date: | 2018/05/10 |
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Zipline awesome
Reviewed by: Solo Traveler, 2016/06/20The Zipline and the guides were awesome. I would highly recommend the Zipline as it was just amazing and so much fun.
I was pretty disappointed with the secret island adventure and wish I would have saved my money. There was no snorkeling and staff were not interactive with guests. I had never SUP board before and it would have been nice for a staff to explain or even get in the water and help guests. There was definitely enough staff on the island...
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Attended as: | Solo Travelers |
Activity Date: | 2016/06/16 |
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