Hawaii
The reception staff included Japanese speakers, which was reassuring.
It's a Hawaiian show that you can enjoy starting from dinner before the show begins.
The food included Hawaiian dishes that we wouldn't typically choose ourselves, and everything was delicious, even the dessert!
The show was enjoyable for all ages, tracing the history of hula as well as famous artists.
My parents are from the perfect generation and used to listen to this music a lot, so I want to take them next time.
受付には日本語対応のスタッフさんもいらっしゃって安心でした。
ショー開始前のディナーから楽しめるハワイショーです。
食事もハワイのお料理など自分たちでは選ばないようなものばかり、
味も美味しくデザートまで楽しめました!
ショーはフラの歴史はもちろん有名アーティストの歴史をたどるような年代に関係なく楽しめるものでした。
両親がドンピシャ世代で昔良く聞いていたので今度は連れて行ってあげたいなと思っています。
Thank you very much for visiting the Rockaflava Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed both the food and the entertainment. We sincerely look forward to welcoming you and your parents again when you come to Hawaii.
この度はロッカフラオリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。お食事とエンターテイメントも楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、是非ともご両親様とご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
The wait from when we were seated until the meal started was quite long, and I ended up having a lot of time on my hands. We were seated at a long table in the order we arrived, so the people sitting next to me were from groups I didn't know at all. While we were waiting, a local person with a ukulele sang songs upon request, but they weren't very good, and it was quite tough to be forced to tip them. However, the food was delicious, and I enjoyed the hula show.
席に座ってからご飯が始まるまでの時間が長く、かなり時間を持て余してしまいました。席は来た順番に長机に向かい合わせで座っていくので両隣はまったく知らないグループになります。待っている間ウクレレをもった現地の方が勝手にリクエストに応じて歌ってくれますがあまり上手でとなく、またチップを強制的に払わされるのが結構しんどかったです。でもご飯はおいしかったですし、フラショーは楽しめました。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We sincerely apologize for the long wait before the meal began, and for the time you felt was wasted. We also regret that you had an unpleasant experience regarding the tipping issue. We will be in contact with the general manager to provide guidance to our staff for strengthening customer service in the future. We are very pleased to hear that you enjoyed the buffet and entertainment. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ご飯が始まるまでの時間が長く、かなり時間を持て余された事お詫び致します。そして、チップの件も含めて不愉快な体験をされたことも申し訳ございませんでした。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をスタッフにしていく予定です。ブッフェのお食事とエンターテインメントは楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
The view of parasailing from the hotel in Waikiki was amazing. Since it departed from the harbor near the Hilton, the scenery was different from the land and absolutely fantastic.
ワイキキのホテルから見ていた光景のパラセイル
ヒルトンのそばの港から出港なので、陸からとは違った景色で最高でした
The shuttle driver was polite, and especially the local staff were very courteous, responding kindly even without speaking English, using gestures to communicate effectively.
送迎のドライバーも丁寧でしたし、特に現地のスタッフがすごく丁寧で英語が喋れなくても身振りで丁寧に対応してくれました。
It was cloudy on the day, and there was occasional light rain, but we were able to see a bit of the sunset in between. I think if you arrive early at the meeting point and secure a spot on the net in front of the boat, you'll enjoy the view even more. The time spent on the boat was longer than I expected, and we were able to relax quite a bit.
当日は曇りで、たまに小雨が降ってきましたが、合間に少し夕陽を見ることができました。早めに集合場所に着いて、船の前のネットの上の位置が確保できたら、より景色が楽しめると思います。思ったより船に乗っている時間が長く、かなりゆっくりできました。
I participated with my husband, daughter, and middle school grandson. The sandbar wasn't at low tide, but it felt safe in the shallow water. I wanted to try stand-up paddleboarding (SUP) too, so we all enjoyed it as a family. Later, my husband and I watched our daughter and grandson enjoy snorkeling from the boat, and it was so much fun! They were thrilled to see many turtles.
Above all, I was very satisfied with the staff member who spoke Japanese; she explained everything clearly and interestingly. My daughter and grandson both said they want to do it again! Thank you for all your help.
主人と娘と中学生の孫と参加しました。サンドバーは干潮ではなかったけど、浅瀬で安心感がありました。SUPは私もやってみたかったので家族で楽しみました。その後シュノーケルは私と主人は船から娘と孫が楽しんでいるのを見てましたが、とっても楽しかった!亀をたくさん見れたと大喜びでした。
何より日本語の話せる女性のスタッフが分かりやすく面白く色々話をしてくれとても満足でした。
またやりたい!と娘も孫も言ってます。
色々お世話になりました。
Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family. I am very happy to hear that everyone enjoyed the tour. Additionally, receiving the title "Best Staff!" is a great encouragement for us, and we will continue to strive to ensure that everyone has a wonderful experience. We hope you will come back to this heavenly ocean again. We are looking forward to that day with all our hearts.
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご家族でご参加頂きましてありがとうございました。
皆様それぞれにツアーを楽しんでくださいましたご様子をお聞きして大変嬉しく思います。また”スタッフ最高!”というタイトルを頂いたこと、これからの励みにして引き続き皆様に楽しんで頂けるようスタッフ一同邁進していきたいと存じます。是非また皆様でこの天国の海にお越し下さい。その日を心よりお待ちしております。
The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.
The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.
The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.
So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
アロハ、
マアラエアハーバーの駐車場は、セキュアパーキングハワイという会社が運営しています。あなたの車が牽引されたと聞いて非常に残念です。残念ながら、私たちは彼らのサービスとは全く関係がないため、私たちのスタッフはお手伝いできませんでした。駐車会社は、個人のデバイスで支払えない場合に備えて、ハーバーに支払いステーションも設置しています。この件でゲストをお手伝いできる方法があればよかったのですが、私たちのコントロールを完全に超えています。
マハロ、
ニッキ
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
I participated because my daughter invited me! I had some anxiety about riding the free-range horses, but before we mounted, there was a video explanation in Japanese covering the precautions. We were paired up in groups of six, with two instructors who occasionally checked in on us, and they spoke a bit of Japanese! The horse I rode seemed to be a veteran that suited me well; it was very cautious, allowing me to ride comfortably. It was a very enjoyable two hours.
娘に誘われての参加でした! 放し飼いの馬に乗ることに、不安もありましたが、乗る前には、日本語での注意点など、ビデオ説明もありました。 2人ペアで、6人の、グループに、2人インストラクターの方が付き、体験中は、時折、声を掛けて下さり、それも片言ですが日本語で! わたしが乗ったお馬さんは、わたしに合ったベテランのお馬だったようで、とても慎重で、安心して乗る事が出来、とても楽しめた2時間でした。
I cant stop thinking about how at peace this day was! Wish to be back on the sandbar.
Come back soon! - Team KBOS
Catamaran although large fits into the gorgeous sea caves!
Beautiful tour! Our family was happy we found time to visit the Grotto!
Great sights from above! Lower cost than helicopter but still amazing sights!
What a great luau and evening, dinner was good and the Poly center had lots o cute shops!
If you are afraid of heights like me maybe second think, but still decide to do it, as the sights of the crystal water are beautiful.
Really enjoyed the dinner, we were nervous but it was soooo delicious!!
Mahalo for joining us and taking the time to share a kind review! We are so happy that you enjoyed dinner! Best wishes to you and yours!
The full day was filled with so much history, we felt lucky we chose this event on our vacation!
Arizona ferry ride and memorial were just breathtaking
We are so pleased you got the most out of your Pearl Harbor Visit and experienced its magnificence.
Was simply gorgeous, couldn't put it any other way!
A great see when staying on Oahu, holds great American history
Dear Kara, We are delighted and pleased to hear you received a fulfilling experience with us and Pearl Harbor Tour.
Tour guide in car was very helpful and detailed and park was very memorable
This tour shows you it all and they are very personable!
Really fun evening! We would recommend this luau to our friends visiting.
The waters in Hawaii are just amazing! Lovely day and lots of fish to see!
Stepped out on my comfort zone and it was totally worth it!!! What a day!
Course is so awesome and great maintained! Would do again
This tour gives you access to both Missouri and Arizona in just half a day, it is a reat tour to visit PH while in Waikiki.
Dear Kara, We are very pleased you were able to experience both exhibits and areas of Pearl Harbor on the same tour and that your Tour was left a positive impression.
Really Awesome Views from Above. Me and my partner had a blast!!
The whole crew was just amazing. Lots of fun.
Thanks
First and foremost very welcoming, definitely worth the price. My main tour guide Mason was the best ever as well as our safteys Megan and Ben. I was entertaining as can be. And the other people in my group were so nice. Great time would definitely recommend.
It was fun and interesting! The employees are great and really added to the experience with their information and humor! We will definitely go back and will recommend to family, friends and anybody visiting Kauai!