Hawaii
The tour guides were knowledgeable, friendly, and really made the experience top notch. The views were amazing and beautiful and honestly could just spend all day staring at the mountains. The combo tours were definitely worth it!!
Mile long sandbar with live music on baot, snorkling, paddle board etv is one of the kind experience. Thanks the crews and team
Due to being fully booked at the time of application, I had to make a change. I felt a bit anxious at the start, but participating was fantastic. Although we were a pair who couldn't speak English, the staff at the reception were very accommodating. Parasailing was amazing! If there's anything else, I would definitely like to participate again. Also, since I am a member of HGVCULB, I am considering staying at HGVC and using VELTRA for tours and activities.
申し込み時点で満席により変更を余儀なくしました。出だしでちょっと不安をよぎったのですが、参加して最高でした。
英語が話せない二人連れでしたが、受付の方が良く対応して頂けました。パラセイリング最高!また何かあれば是非参画したいです。また、HGVCULBのメンバーですので、宿泊はHGVC、ツアーやアクティビティはVELTRAさんにお願いしようかと思っております。
Good way to spend a couple of hours meandering down a river.
The greenery is the prettiest I’ve ever seen! Don’t focus on making it to the top and seeing the waterfall…the best part is the experience getting there!
Very professional service with extensive knowledge and experience. I really enjoyed my time.
I had such a good time parasailing as it was my first time doing it. Our captains were so friendly and funny during the ride. The pictures they took also turned out really great. This was a great experience for a great price.
It is beyond awesome! Had a lot of options like banana boat( extra $), kayak, paddle board, snorkel, floating lounge. The crews are the best! They are welcoming, friendly and extremely helpful!
Perfect activity for kids or those with limited mobility. Great crew and fun experience.
Aloha -- thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We look forward to sharing more adventures with you the next time you're in "our neighborhood".
Mahalo
Amazing showing and dinner. We would definitely come back.
It was fun! Waited a long time for food though. We missed a hula hula class or some activity that allowed people to dance and participate more.
Aloha Paula,
Thank you so much for your feedback, and I'm so sorry that it took so long for you to get your food. It's been a little challenging for us with all the safety guidelines in place during this pandemic. Even the dinner process takes a little longer because our Servers have to pre-plate the items on each plate, and set them up for guests to "grab and go", and so it takes a little longer to serve everyone. We don't do any audience participation type activity while guests are going through the dinner line, but I believe what you heard was our "People of Polynesia" presentation, where our dancers come out and present each of the costumes that represent, Hawaii, Tahiti, Samoa, and New Zealand with a little dance for each native island. Now that some of the restrictions have been lifted, things are slowly getting back to normal, so I hope you will be able to come back and visit us again some time in the future.!! Mahalo, Germaine's Luau Ohana
Our guide was informative and friendly. The waterfalls were beautiful and my partner and I had a great time. There were sandwiches, chips and soda that was provided so bring water. They supply dry bags which is a must have. Our host cut up a pineapple at the end and gave us tips on some local areas and food spots to check out.
Aloha Cooper,
I guess we can't do better than amazing. Thanks for a very nice reviews. I believe we are the only company that offers lunches on the river.
Stay paddling, active and Happy Holidays.
Thanks for sharing.
A hui hou,
Micco
Head Guide
This is the best way to get to & from Pearl Harbor when staying in Waikiki. They handle getting the Arizona Memorial tour tickets, plus you enjoy a drive through Punchbowl National Memorial Cemetery and a drive through downtown to see the Iolani Palace and the King Kamehameha statue. We were picked up around 8am in Waikiki and were back in Waikiki by 1pm, so had the afternoon free. If you also take in the Battleship Missouri, then you will return to Waikiki later. Our driver/tour guide, the bus and everything were great. A taxi alone would cost you this amount just to get to / from Pearl Harbor, but with this tour, you get to see more.
Took the Star of Honolulu dinner cruise with my sister to celebrate her birthday and we could not have asked for a more enjoyable evening. It was such fun with non-stop, great entertainment. You are well taken care of from start to finish. The entire crew and entertainers were top notch. The sunset and views of Waikiki from the ocean at night are so pretty - many fantastic photo ops. I would highly recommend this dinner cruise, you won't be disappointed.
Wouldn't miss this while on island! A truly unbelievable experience for my family and I!
I had a wonderful time with our day at Pearl Harbor! Lines were a bit long which is to be expected. Once we reached the memorial it was beyond worth it! The staff really knows everything you need to know about the history there.
The ride was fun! Horses were well behaved. My horse was kinda hungry most of the time! We saw taro fields and the guides told us a lot about the native history of the Waipo valley. Enjoyed overall.
Staff went above and beyond to enhance the experience for everyone involved. We came across two pods of whales and a pod of dolphins, and the staff used their marine biology experience to educate us on what we were seeing. The water was warm, safety was prioritized, there were multiple head-counts conducted by multiple staff members, and we were fed and entertained. Overall we couldn't've asked for more.
We love the friendly attitude of Matt and Nam (might be butchering his name ) but they were awesome! Made everything look and feel so easy and safe from the moment we arrived. Can’t wait to tell my friends this is a must do activity when visiting Kahuai
My back went out on Sunday 21 Nov 21, so on Monday 22 Nov 21 at approximately1145 I called the number provided on the Veltra voucher, KBOS. I requested cancellation of one of the six participants stating I could barely stand much less enjoy what we had signed up for. The lady that answered the phone at KBOS stated she would have to check with someone, KBOS required a 72 hour prior cancellation notification, and since our date was 25 Nov 21 with a 0750 pick up time, it was too late to cancel one participant. I received both a voice mail and email within two hours stating I was too late to cancel one participant again because I was within the 72 hour cancellation window. However, my Veltra voucher states I can cancel “Any cancellations made after 18:00 local time 2 business days prior to the activity will be subject to a charge of 100% of the total amount.” When I read that part of the voucher to the KBOS lady, she said she would contact Veltra; she did not call back, and it was either go or lose the fee. I went and had trouble getting on the boat due to the steep ramp and no hand rail (staff did assist or I cold not have gotten on). The only food available was donuts, tang orange drink, and water (not the list that is stated in the voucher). I paid for two donut and four banana rides, no donut was available, a speed boat ride was the substitute however. I sat on the boat the entire time since the ladder into the water was too difficult with the sore back. KBOS was fine, the misinformation was included in the Veltra voucher, and Veltra did nothing to follow up with their misinformation.
Very exciting, we all had a blast! We took our 3 kids 17, 14, and 12 and they all loved it! Be prepared to get dirty there is lots of dirt, bring wipes to clean up a little. Our tour guides were great, funny and very knowledgeable, and great photographers. Highly recommend!!
Pirate Wednesdays - Would highly recommend. You get a comedy show as well as the manta rays
Aloha! Thank you for joining with us.
We are glad you enjoyed our tour!
A Hui Hou:)
Captain Bob’s is awesome and must do. Kids enjoyed snorkeling and Sand bar. The staff was excellent. Surely recommend this tour to all.
Amazing tour. The guide was very good and made it an awesome experience. The setting was one of the most beautiful spots I have ever seen.
We loved our tour to the secret falls. The kayak was sturdy and we never felt like there was a risk of flipping. G was a great guide and the sandwich lunch was filling and tasty. We would recommend it to anyone.
Aloha Andre,
"G" must be our guide Garrick. Garrick brings a true love of the outdoors of Kaua'i, Alaska, etc. We are very fortunate, all of us, sharing his particular brand of Aloha and grasp of the cultural and natural history of the Wailua River complex.
Thanks for the 5 stars.
Happy Holidays,
Micco
Head Guide
This was a perfect adventure! Got to see the Hawaiian tropical landscape while enjoying a thrilling ATV ride with my partner!
The staffs are nice, snorkling is a lot of fun! They offer water, hot chocolate and tea. Also if you want to flush the salt away they provide clean water. The scenary is so nice!
Aloha and Mahalo for joining with the Capt. Bruce tour. A Hui Hou!
Do not book sunset tour if you are sensitive to the feeling of weightlessness and sea sick. The driver makes the ship super super bumpy, which is unnecessary and they only care about the profit. I was feeling extremely unwell and asked if they could send me back and then continue the tour, but the driver kept ask me “do you want to cancel everyone” and kept saying I will have to pay for everyone’s tour. I will not do the parallel sailing so it should save them time to send me back but they just kept making fun of me with no empathy. After the trip I asked if I could get partially refund as a observer since I didn’t do the parallel sailing and saved them time and strength , which is reasonable , but they just denied my request.
I took other ship tours and all of them are fine, but this one is a immediately NO. Especially the driver said he could not understand my English made me feel kinda under a racist circumstances.
Tour was professionally done, we saw to many Mantas to count...was such a beautiful experience:). Hot tea and good discussion afterwards was great! Thank you so much!!
Drums of the Pacific was a beautiful display of Polynesian culture. The service and food were outstanding. The performers were incredible. I highly recommend this Luau and am very grateful for the opportunity to experience this culture.