All Reviews for Family & Accessible Travel

I was a bit anxious about my first horseback riding experience with only an English guide, but the bright and friendly Jackie and her team guided us with kindness. They spoke slowly in English while mixing in some Japanese words like "stand" and "kick," which made me feel very relaxed and enjoy the experience.

The two and a half hours of horseback riding flew by, and the view overlooking the magnificent ranch and the ocean was breathtaking. If I go to the Big Island, I definitely want to visit again.

初めての乗馬且つ英語ガイドのみで少々不安でしたが、明るく親切なジャッキーさん達が優しくガイドしてくださいました。「立って」「蹴って」など日本語の単語も混ぜながら、かなりゆっくり英語で話してくれるので、とてもリラックスして楽しめました。
2時間半の乗馬はあっという間で、壮大な牧場と海を見下ろす景色は絶景です。ハワイ島に行ったら、必ず再訪したいです。

One of the highlights of our trip. Would highly recommend.

We did jet skiing, bumper tubing, and parasailing. The staff were able to communicate in Japanese, and everyone was very friendly and accommodating. Our family of five had a great time, and everyone said they really enjoyed it.

ジェットスキー、バンパーチューブ、パラセーリングをしました。
スタッフの方との会話も日本語で出来るし、とにかく皆さん大らかで対応が良く家族5人でしたが皆んなとても楽しかったと言ってました。

The boat crew went out of their way to make sure each and every one of us was taken care of and having a good time. The mantas were surreal. This is something everyone needs to experience!

Great place great atmosphere. Great people great view. We had an amazing time.

I was torn between expensive luau shows, but choosing this one was definitely the right decision! It's the best entertainment you can only see here in Hawaii. Personally, I found the men's hula show to be rare and powerful, and I especially liked it.

高額なルアウショーと迷いましたが、こちらにして大正解！
ハワイのここでしか見られない最高のエンタメです。個人的には男性のフラショーが珍しく、迫力があって特に気に入りました。

I was worried about the pickup location at the airport, but I quickly recognized it by the yellow shirt, which was a relief. The bus takes you right in front of the hotel, so it was very reassuring. I plan to use this service again next time.

空港についてからピックアップの場所が不安でしたが
目印の黄色いシャツですぐにわかり　ホッとしました
バスは、ホテル前まで行ってくれるので、とっても安心
次回も利用しようと思います

I participated with my 9-year-old son on August 18. Before making a reservation, I looked at the reviews and saw mostly negative comments, which made me hesitant, but we had a great time.

There was a small note on the boat suggesting tips, but there was no pressure to give them at all. We participated as a group of four, and no one paid tips. Regarding photos, they asked if we wanted to take some, and when I declined, they responded with a smile and said, "Don't worry."

The view over 100 meters is beyond words! The waves weren't high, and I didn't feel seasick. The staff primarily spoke English, but one of the assistants seemed to speak broken Japanese.

I came across some reviews that seemed a bit shady, but the girl at the reception was friendly and even gave us water.

Good experience!! Enjoy Waikiki!

8/18に9歳の息子と参加しました。
予約する前に口コミをみたら、ネガティブな投稿ばかりで、迷ってましたが、普通に楽しめました。

チップについては、ほしいな的な落書きが船内に小さく書いてありましたが、要求されることはまったくないありませんでした。実際に4ペアでの参加でしたが誰も払っていませんでした。写真についても撮るか？と事前確認があり、断りましたが、dont worry.と笑顔でやり取りしました。

100メートルオーバーの景観は筆舌に尽くしがたいです！波も高くなく、酔うこともありませんでした。基本的に英語のみですが、助手の人はカタコト日本語ができるようでした。
何となく悪徳っぽい口コミ見かけますが、受付の女子も感じよく、水もくれました。

good experience!!
enjoy waikiki!

I was able to drive with my Japanese license. Along the way, we stopped at 4 to 5 locations where we took off our helmets and received explanations about the stunning viewpoints, and we also took photos. It's possible to switch drivers as a couple, so I recommend registering for that during the initial application.

It was my first time driving a buggy. Since the accelerator and brake were out of reach with the seatbelt on, I placed my left foot on top of the tire cover and drove at an angle, which worked fine.

As a recommendation, the sand dust is quite intense, so wearing white shirts, pants, or bags is a no-go. Although it’s hot, I recommend something like a windbreaker made of crinkly fabric.

日本の免許の提示で運転ができました。
途中4〜5箇所で、車やヘルメットを外して
絶景ポイントの説明等して頂き、写真も撮って頂きました。
夫婦での運転交換が可能ですので、初めの申請時に登録することをお勧めします。

バギーの運転は初めてでした。
アクセル、ブレーキがシートベルトをすると届かないので、左足をタイヤカバーの上に乗せ、斜めにして運転し問題ありませんでした。

おすすめ内容として、砂埃がすごいので
白のシャツやパンツ、バッグは、NGな位です。
暑いですが、、ウインドブレーカーみたいな、シャカシャカ生地をお勧めします。

A very professional high-quality show filled with authentic elements of traditional cultures, like how they instantly made baskets out of coconut leaves. Particularly, the host was good, that he was able to play with fire while being a genuine comedian, making fun of lovers and kids in such a delightful way. True respect to the host, our chief that night!

It takes about 20 to 30 minutes from the port to reach the spot beyond Kona Airport. Perhaps due to the strong winds, there were waves, and the impact on the boat was significant.

Several other boats gathered at the spot, and we all waited for the sunset. As soon as the sun went down, we jumped into the water, grabbed onto the float, and just floated. Manta rays appeared almost immediately. One after another, three of them swam right in front of us, opening their large mouths. The sheer power of it was breathtaking.

With the support of the crew, including Tamae, I felt safe participating. I highly recommend it.

港から2〜30分でコナ空港の先のスポットまで行きます。風の強い日だったためか波もありボートへの衝撃は大きかったです。
スポットには数隻の他の船も集まり、みんなで日没を待ちます。
陽が沈むとすぐに海に入ってフロートに捕まって、ただ浮いていればOK。本当にすぐにマンタが現れました。次々と現れてあっという間に3頭？匹？が大きく口を開け目の前をくるくると泳ぎます。あまりの迫力に声が出てしまうほど。
たまえさんをはじめクルーのみなさんのサポートもバッチリなので、安心して参加できました。おすすめです。

They arrived to pick me up right on time, allowing me to go to the airport with peace of mind. The driver was also kind and helped with loading and unloading my luggage.

予定時刻に遅れることなく迎えに来て下さり、安心して空港に行くことが出来ました。運転手の方も優しく、荷物の出し入れもしてくださいました。

I never expected to see manta rays up close like this! They kept doing flips right in front of me over and over again! I was filming with my GoPro, and there were times when the manta's fin brushed against my hand, which is an experience you don't usually get! On the way to the manta spot, I enjoyed a beautiful sunset while being rocked by the boat, and I had such a wonderful time!

こんな間近にマンタが見えるとは思ってなかった！
ってぐらいすごい目の前を何度も何度もマンタは宙返りで来てくれました！
GoProで撮影していたのですが、手にマンタのひれがあたるときもあったりして、こんな体験普通はできないですよね！
マンタのスポットに行くまではボートに揺られながら、綺麗なサンセットも見れて、すごく素敵な時間を過ごせました！！

Since our group is the only one in the car from a convoy of six vehicles, we could enjoy ourselves without any reservations! It was a fun time exploring the filming locations while driving through the majestic Kualoa! The dust was intense, so if you don't wear the goggles provided, it gets in your eyes, haha. After the two-hour tour, if you don't clean off the dust, your face ends up completely black, haha. But it was really fun, and I want to go again! Next time, maybe horseback riding or cycling!?

1グループ6台の車列で1台に乗るのは自分たちのグループだけなので気兼ねなく楽しめる！
雄大なクアロアを走りながら、映画撮影したロケ地などを巡って楽しい時間でした！
砂埃はすごいので、渡されたゴーグルをつけないと目に入っていたいですｗ
2時間ほどのツアーで終わった後は綺麗に砂埃おとっさないと顔が真っ黒ですｗ
でも、ほんと楽しくてまたいきたいです！今度は乗馬か、サイクリングか！？　

We participated in a tour starting at noon with our family of four. We took a shuttle bus to Kualoa Ranch, and upon arrival, there was an explanation in English. After that, a staff member who spoke Japanese provided explanations for Japanese guests, and we received a different voucher from the one we had at the time of booking. When it was time, we showed our voucher, got equipped with helmets, watched a driving instruction video in Japanese, and then boarded the buggies.

We couldn't drive freely; instead, we followed a few buggies led by a guide, traveling at a maximum speed of 20 kilometers per hour. Occasionally, we were gestured to close the gap between vehicles. There were several stops where we could get off the buggies for explanations and photo opportunities. However, all the explanations were in English, so I could only understand bits and pieces. I thought it would have been better if I had known more about Kualoa's geography and history in advance.

We skipped the area that seemed to have been used for filming Jurassic Park. If you want to get off and take photos in such places, I think the Jurassic Park tour would be better. My father, who wasn't used to driving on the left side, tended to veer to the right, which was a bit nerve-wracking. But he seemed to get used to it after a while.

Driving the buggy was pleasant and fun, but we ended up covered in dust. Our clothes, bags, and shoes were all dusty. I recommend wearing clothes and carrying bags that you don't mind getting dirty, and either leaving them in a locker or putting them in a plastic bag. After getting off the buggy, I was shocked when I looked in the mirror at the handwashing station. There was sand in the gap between my helmet and goggles, creating a line of dust on my eyebrows and forehead, making for a funny look. You won't feel refreshed unless you wash your face thoroughly.

I wouldn't recommend going out right after the buggy tour. We took a shower, changed clothes, and went out to eat. After finishing the buggy ride around 2 PM, I planned to eat at Kualoa, but by that time, the hot dogs and other food were sold out. Since I was hungry, I only had ice cream. I wonder if the morning tours are better. I also considered the horseback riding tour, so I would like to try that next time.

家族4人で12時からのツアーに参加しました。
シャトルバスでクアロア牧場までいき、着いたら英語での説明でしたが、その後日本人用に日本語の話せすスタッフの方から説明があり、予約時のバウチャーとは別のバウチャーが渡されました。時間がきたらバウチャーをみせて、メットなどを装備してもらい、日本人用の運転の説明動画を見て、バギーに乗り込みました。好き勝手に走れるわけでなく、ガイドの方が運転する先頭のバギーに何台か連なり最高速度20キロで走行。たまに車間を狭めろとジェスチャーが。何箇所かバギーを降りて説明と写真の時間があります。
しかし、全て英語での説明なので断片的にしかわからず。事前にもっとクアロアの地のこと、歴史などを知っていれば良かったかなと思いました。
最後の方のジュラシックパークの撮影で使ったようなものがいっぱいあるところはスルーでした。
そういうところで降りて写真をとったりしたいならジュラシックパークのツアーのがよいかと思います。
左ハンドルに慣れていない父は右側に寄りがちで
少しひやっと。でもしばらくしたら慣れたようです。
バギーでの走行は気持ちよく、楽しかったです。
ただ全身砂埃まみれになります。
洋服、バッグ、靴まで砂まみれ。ホントに汚れてもよい服装、バッグはロッカーに預けるか、ビニールとかに入れることをおすすめします。
バギーを降りて、手洗い場で鏡を見てびっくり。
顔のメットとゴーグルの隙間に砂が。
眉毛とおでこに砂埃のラインができ、
おもしろ顔に仕上がってました。
顔丸洗いしないとさっぱりしません。
バギーのツアーのあと、そのまま出かけるのはおすすめできないです。シャワー浴びて服を着替えてご飯を食べに出かけました。
2時過ぎバギーが終わってから、クアロアでご飯を食べるつもりでしたが、その時間ではホットドッグなどの食べ物にSOLDOUTの表示が。
お腹が空いていたので、アイスだけ食べました。
午前中とかのツアーのが良かったのでしょうかね。
乗馬のツアーも迷ったので次回は乗馬でまわってみたいです。

The only other ways to get to this beautiful gem is to rent a kayak and row your way here (appx 45mins each way, with no wind) or with another tour boat company. In Hawaii, the only way to a private boat is if you know someone who owns a boat, or if you are military (where you can rent the boat, but in Honolulu area).
I always enjoyed the going out to Kaneohe Bay with OSA.

I participated in the 1.5-hour plan. My 15-year-old daughter, who is a bit scared and has only experienced about 10 minutes of horseback riding in Japan with an attendant, enjoyed this tour and seemed to gain confidence riding on her own. We were very satisfied with the wonderful scenery of the Kohala Coast, the Hawaiian blue sky and sea spread out before us, and the faint view of Maui Island in the distance.

The entrance can be a bit hard to find by car, so I think it's a good idea to check it on Google Maps while heading there.

1.5時間プランに参加しました。
乗馬と言ったら、これまで日本でほんの10分程度、それも係員付き添いのものしか経験したのことない、怖がりの15歳の娘ですが、このツアーは上機嫌で楽しみ、一人で乗れたことに自信もついたようです。
コハラコーストのすてきな景色と、目の前に広がるハワイアンブルーの空と海、その向こうにかすかに見えたマウイ島に大満足です。

車では入り口が少しわかりにくいので、google マップで確認しながら、行かれると良いと思います。

I was very excited about this adventure and can say it was my absolute favorite excursion on our 2wk vacation. My family also agrees.
The ride out to the sandbar was so lovely and relaxing with the live music. All of the staff was so friendly and check in and boarding went smoothly. The views from the sandbar were spectacular! We spent our time snorkeling, paddleboarding and soaking in the views. The live music playing from the boat really set the aloha mood. We would definitely book this excursion again!

At the entrance, there was someone who spoke Japanese and provided various explanations. Although the price included the paid bodyboarding attraction that I had researched before participating, it was closed. The staff at the entrance also said, "Please participate, it's really fun," but it was closed. I wondered why. I felt like I wanted a discount for that. (Especially since my child was looking forward to it.) Other than that, it was the same as the last time I participated; perhaps because it was a weekday, they opened the neighboring attractions in order.

入口には日本語が話せる方がいて、色々と説明して頂けました。
参加前に調べて頂いたボディーボードの有料アトラクション込みの料金なのにクローズでした。
入口のスタッフの方も、是非たのしいので参加してみてください。と言っていたのに　クローズ。なぜ？と思いました。
なら、その分の値段を引いてもらいたいなぁと思ってしまうぐらいでした。
（子供が楽しみにしていたので余計）
それ以外は、以前も参加した時と同じ様に平日の為か隣同士のアトラクションを順番で開けていました。

My 20-year-old daughter is shy and dislikes the ocean, so she was adamant about not wanting to try snorkeling. The entire crew encouraged her, saying they would help her along, but she still refused. However, the way they maintained a respectful distance was really nice. They told us that it was okay not to go and that we didn't have to force ourselves, which made us feel like we didn't miss out. In the end, despite her initial reluctance, my daughter had a great time and created wonderful memories. They also took some really beautiful photos.

娘20歳はシャイで海が嫌いなのですが、シュノーケル体験は頑なにしたくないと。
クルーの方全員が、引っ張ってあげるから行こうと誘ってくださいました。それでも拒否、でも無理矢理でない距離感がすごく良かったです。
行かなかった私達に行けなくて、無理しなくてよかったね。と声をかけてくれて、損をした感じがしなかったです。
結果、娘はあんなに嫌がっていたのにとても楽かったと、よい思い出が作れました。
写真もすごく素敵に撮ってくれました。

This was a great way to spend our afternoon. The water sports offered were so fun! This was hands down the best snorkeling experience I’ve ever had. The reef and fish were beautiful. The crew was helpful and energetic.I felt so comfortable during this entire excursion! To top it all off, the live performers were OUTSTANDING. It was the perfect way to ride out into the beautiful Hawaiian waters. Loved loved loved this!

I thought the show would take place by the lagoon pool, but it turned out to be an interactive experience in the lagoon itself. It seems like something that wouldn't be possible in Japan due to safety and hygiene concerns, haha. The life jackets are excellent and keep you upright, floating up to your chest.

When you stretch your arms out in front of you, the dolphins swim by and you can automatically pet them from head to tail. Not everyone may get this, but the instructor explained everything in perfect Japanese (maybe of Japanese descent? A local person), which was really helpful. In addition to the instructor, a Japanese person was in charge of guiding us from the meeting point to the lagoon and providing various instructions, which made me feel very secure.

For the dolphin photo op, they take two pictures: one as part of the package and another as an additional option. You can see it from the spectator seats at the lagoon, so if you have family members who aren't participating, they can take photos of the experience.

ショーをやるラグーンの横のプールで実施するのかと思ったら、まさかのラグーンに入っての触れ合いでした。日本だと安全面・衛生面で叶わなそうですｗ ライフジャケットは優秀で、直立で胸まで浮きます。
腕を前に伸ばして待つと、イルカが前を泳いで行って自動的に頭から尾まで撫でられるスタイルです。
全員ではないかもしれませんが、インストラクターが完全な日本語(日系？現地の方)で説明してくれて助かりました。インストラクターの他に、集合場所からラグーンまでの案内や諸注意を日本人が担当してくれたので、とても安心しました。
イルカとの２ショットは、既定の写真と追加オプション購入の写真の2枚を撮ってくれます。ラグーンの観客席から見えるので、参加しない家族がいれば様子を撮影できます。

I participated with my daughter. While on the boat heading out, we were told we were too light, which made us anxious, but another mom who was with us agreed to jump together, so we were able to experience it safely. That mom was able to jump twice, once with her family and once with us, so we are very grateful for her help, but I don't think we did anything wrong, haha. If you're told you're too light, I think it's okay to ask someone else on board, "Could someone jump with me?"

We flew high right away, and it was fun without any scary shaking. The flight time was satisfying.

The meeting point is at the JTB HiBus bus stop. After getting off at Discovery Bay, head towards the sea, and once you reach the water, turn left towards the Hilton Lagoon.

Whether or not to take photos will be confirmed when you jump. For iPhone users, you can use AirDrop, and for Android users, it was $40 to purchase the SD card. Card payments are accepted.

母娘で参加しました。沖に向かうボート内で、二人は軽すぎて駄目だと言われて焦りましたが、乗り合わせた他のママが一緒に飛んでくれることになって、無事に体験できました。そのママも自分の家族とうちの回とで2回飛べたので、こちらとしては名乗り上げてくれて大感謝ですが、悪いことをしたわけでもないと思いますｗ 軽すぎて駄目と言われたら、乗り合わせた人に「誰か一緒に飛んでください」とお願いしてもいいと思います。
すぐに高く飛び、特に揺れるような怖さもなく楽しかったです。飛行時間は満足できました。
集合場所は、JTBのHiBusのバス停 ディスカバリー・ベイで降りたら、海に向かい、海に着いたら左に曲がったヒルトン・ラグーンの前あたりです。
写真撮影するかどうかは飛ぶ時に確認されます。iPhoneだとAirDrop渡し、AndroidだとSDカードごと購入で40ドルでした。カード払いOK。

I rode with a 9-year-old, and it was incredibly exciting. We went through the jungle, climbed up and down, which was quite thrilling (maybe because of my driving?). Ducks followed us at the pond, and we got to do some fishing. The view of the white-capped Pacific Ocean from the cliffs was amazing. Along the way, we saw some rare flowers and tried some fruits; it was a packed two and a half hours. In addition to our group of eight, there were two Western couples, and we had two friendly guides for our party of ten. I highly recommend it.

9才の子と乗りましたが大興奮でした。ジャングルを通ったり、登ったりくだったりかなりスリリングでした（私の運転のせいか？）
池であひるがついてきたり、釣りさせてくれたり。崖から白波の太平洋を見下ろすのは最高です。途中珍しいお花を見たりフルーツを食べてみたり盛りだくさんの2時間半でした。私達8人のほかに２人欧米人カップルがいて、10人パーティーに優しいガイドさんが２人付いてきてくれました。オススメです。

We participated with three middle and high school students and my spouse. Although it was a long two hours, the scenery was beautiful, and the horses were very smart, making it an enjoyable experience. Once you start riding, it's non-stop for two hours. Make sure to use the restroom beforehand. Also, if you're not comfortable with hard seats, you might experience pain in your buttocks or the tops of your legs towards the end. I also felt some discomfort in my rear during the latter part. My wife and two children rated it as the best activity of our trip. The guide hardly spoke any Japanese, but I think if you watch the Japanese explanation video beforehand, it shouldn't be a problem for those who don't understand English regarding horseback riding. Additionally, only waist bags are allowed while riding. Other types of bags should be stored in nearby paid coin lockers or left at the reception desk (we had to leave ours at the reception due to a locker malfunction, so it's best to avoid bringing valuables).

There is an English sign at the dismounting area that says, "If you enjoyed and are satisfied, please consider tipping." I think a tip of around 15% is generally expected.

中高生3人と夫婦で参加。2時間という長時間ですが景色も良く、お馬さん達も大変賢く楽しむ事ができました。一度乗馬すれば2時間ノンストップです。トイレはしっかりと事前に済ませましょう。また、硬い椅子が苦手な方は後半お尻や足の付け根が痛くなります。当方も後半お尻が痛くなりました。妻と子供2人からは旅行中のアクティビティとしては最高評価でした。ガイドさんはほぼ日本語は通じませんが、事前の日本語説明ビデオを見れば英語が分からない方でも乗馬に関しては問題ないと思われます。また、乗馬の際にはウエストバックのみ着用可能です。他の形状のバック類は近くの有料のコインロッカーか、受付フロントに預けましょう（私たちはロッカー故障で仕方なく受付預かりにしました、極力貴重品は持って行かない方がいいです）。
「楽しめて満足できたらチップをよろしくね」と馬から降りる場所に英字の看板があります。原則15％～程度ののチップは必要かと思います。

I enjoyed every aspect of this excursion, from the moment i was picked up from the pick up spot in Waikiki, to the excursion itself, and to the return back to Waikiki. The banana tubing and regular tubing was a lot of fun, i do find myself as a snorkeling junkie, so I mostly snorkeled the entire time. I saw some amazing fish in the reef. I felt very safe all day. My friend did the kayaking and SUPing and enjoyed their time. The musicians were amazing. I would like to thank everyone for such a great experience.

I attended with children. We were looking forward to the lazy river, but it was closed all day. Including the transportation, it felt really expensive.

子供連れで参加しました。
流れるプール目当てだったのに、一日中クローズ。
送迎まで入れるとめちゃくちゃ高く感じました。

It was amazing to race through the off-road trails with views of the mountains and the sea in the vast nature! I took a lot of photos and I'm soaking in the memories! There were only English-speaking staff, but they were very kind and accommodating! Since dust will cover your whole body, I recommend going with clothes and gear prepared for that, haha. If anyone is going to Hawaii, I definitely recommend experiencing this at least once! Thank you for the fun time! ^_^

広大な大自然の中、山と海がみえるオフロードを駆け抜けるのは最高でした！！
写真をたくさん撮って思い出に浸ってます！！
英語のスタッフだけでしたが、親切に対応してくださいました！！
砂ぼこりが全身に降りかかるので、それを覚悟した服装、持ち物で行くのがおすすめです笑
ハワイに行く人がいたなら、一度は体験することを必ずお勧めしようと思います！！
楽しい時間をありがとうございました^_^

The crew was so kind, and I'm grateful! I want to go on such a fun tour again!

The sandbar was beautiful, and I was able to encounter sea turtles, so I had a meaningful time!

クルーの人優しすぎて感謝してます！
こんな楽しいツアーはまた行きたいです！

サンドバー綺麗で、ウミガメにも出会えて有意義な時間過ごせました！

It was my first time participating, and it exceeded my expectations! My wife is very pleased and wants to join again next year. We were the only Japanese couple, but a foreigner in front of us spoke to us and took our picture with their phone. Thanks to them, we have a great memento. The sunset from the boat was the best memory.

初めての参加でしたが期待通り、期待以上かな！ワイフは来年もまた参加したいとご満悦ですね。日本人は我々夫婦だけでしたが目の前にいた外人さんが声を掛けてくれて携帯で我々を撮ってくれました。お陰様で良い記念になりました。船上からのサンセットは最高の記念です。