All Reviews for Family & Accessible Travel

I made a reservation about three days before the experience. On the day of the event, I wondered why there were so few people, and it turned out that there was no beach visible at all. The water was cold, and after snorkeling, I quickly returned to the boat. The high encounter rate with sea turtles was fantastic.

体験日の3日前くらいに思いついて予約をしました。当日なぜこんなに人が少ないのかなと思っていたら何と全然砂浜は見れない日でした。水も冷たくシュノーケリングの後、すぐに船に戻ってしまいました。海亀の遭遇率が高いのは最高でした。

As we sailed, we suddenly came across a sandy shallow area offshore. SUP was fun there, but moving to a slightly deeper spot for snorkeling was the best! I was moved to see tropical fish and sea turtles swimming right next to me.

Actually, I had a bit of a trauma from almost drowning while snorkeling in the past, but the captain practiced with me by holding my hand beforehand, and the staff members watched over me closely, which made me feel safe while swimming.

They also provided warm drinks on the boat, which was very nice for my slightly chilled body.

船を走らせて行くと、沖の方に突如現れた砂浜の浅瀬。そこでのSUPも楽しかったですが、その後少し深いところに移動してのシュノーケリングが最高！自分のすぐ近くを熱帯魚やホヌが泳いでいく姿を見ることができて感動しました。
実は昔シュノーケリングで溺れかけたことがありちょっとトラウマがあったのですが、事前にキャプテンが手を持って練習してくれたこと、スタッフの方々がすぐそばで複数で見守ってくださったことで安心して泳げました。
船上の飲み物も温かいものを用意してくださり、少し冷えた身体にはとても嬉しかったです。

This was a long tour, about 13 hours, and it was so informative and fun! Our guide Aaron was very safe, smart, and informative during our tour. We had a great time at the coffee plantation, black sands beach, a famous bakery, and at the volcano national park. Dinner was good and so was lunch they provided. We had a great and unforgettable time.

It was a once in a lifetime experience. The manta rays came right up to us and almost brushed up on us. It was so beautiful as well as seeing all the glowing plankton and other fish. the staff on the boat were friendly and informative. at the end they gave us hot chocolate and soup to warm us up. definitely recommend this company.

We had such a fantastic time with our family of 5 on this venture. The views were breathtaking and the horses were so well behaved. They knew what they were doing. The guides were very friendly and gave wonderful direction. My 9 year old son understood everything and all went smoothly. We took the most beautiful pictures up on the mountain and will frame them to remember this experience. Thank you so much.

I participated in the "Touch without getting wet" experience, and there were about 30 participants. We were divided into three teams and enjoyed touching the dolphins, but depending on the instructor's approach, you could end up completely soaked.

Our team had kids who got drenched from head to toe. The adults were also quite wet.

Still, everyone enjoyed the experience, and I can recommend it! However, I suggest preparing clothes that you don't mind getting wet and bringing a change of clothes to fully enjoy the experience.

’濡れずにいるかと触れ合える’に参加しましたが、３０人くらい参加していました。３チームに分かれイルカにタッチを楽しみましたが、インストラクターのさじ加減によってはずぶ濡れです

私達のチームは子供が頭から水を被頭から足までずぶ濡れでした。
大人も相当ビシャビシャでした。

それでも参加者はみんな楽しんでおりましたし、おすすめできます！
ただ、思いっきり楽しむには濡れても良い服や着替えを準備をすることをおすすめします。

Our guides were wonderful! Saw lots and lots of turtles :)

Tubing was our favorite adventure. the drive out there was beautiful and our guide shared a lot of history and info about the island. Then the tubing was so fun. I thought i would be afraid of the caves but it was fun. Lots of spinning around and bumping into each other. The pictures turned out great.

This was such a great experience. They were all so kind and fun on our tour. I loved the history that was told about the land and all the movies that were filmed there. The ATV was soooo fun too. Very off road. Loved it.

Unfortunately, it rained lightly during my visit, but I was able to fully enjoy the magnificent nature. Riding the electric bike was a breeze! The guide spoke English and provided thorough explanations, which made me feel comfortable participating. As mentioned in other comments, if you're concerned about mud (which may include natural animal waste and horse manure), it's best to wear clothes that you don't mind getting dirty. I brought disposable plastic shoe covers that I purchased from a 100 yen shop in Japan, and they turned out to be better than I expected, so I recommend them. Please refer to the photos for information about coin lockers and raincoats.

残念ながら小雨の日にかかってしまいましたが、壮大な自然を満喫できました。電動自転車でラクラクでした！ガイドさんは英語ですが丁寧に説明いただいたので安心して参加できました。他の方のコメントにもありますが、泥ハネ（自然動物や馬の糞を含む）を気にされる方は、汚れても良い格好でいくのがいいです。日本から100均で購入したビニールの使い捨て靴カバーを持って行きましたが、思ったより良かったのでおすすめです。
コインロッカーやレインコートについては、写真をご参考にしてください。

I experienced surfing with three children and five people. It was a lot of fun. The three sessions of surfing ended in the blink of an eye, so I wish we could have done five.

子供3人と5人で体験しました。とても楽しい波乗りでした。3回の波乗りは、あっと言う間に終わったので、5回乗れたら良かったと思う。

Relaxing horseback riding on the white sands of the North Shore. The horses were so smart, I can only say it was the best.

I have participated in other famous horseback riding programs in the past, but I preferred this one.

I'm worried that it might become too popular and hard to book, but it was absolutely amazing, so I highly recommend it to everyone.

ノースショアの白砂をゆったりと乗馬
馬もお利口さんで最高としか言いようが無いです

過去には他の有名な乗馬プランにも参加しましたが僕にはこちらの方が良かったです

人気が出過ぎて予約困難になるのが嫌ですが
とにかく最高でしたので皆さんも是非

It goes higher than I imagined. I think the time spent in the air was less than 10 minutes, but it was just right.

The boat sways quite a bit, so I recommend taking motion sickness medication if you're prone to seasickness.

想像していた以上に高いところまで登っていきます。上空での滞在時間は10分もないくらいだったと思いますが、むしろちょうどよかったです。

船はかなり揺れるので、船酔いする方は酔い止め内服をお勧めします。

Beautiful views and worth every penny spent! Tour guide was funny and knowledgeable.

The fee was over 100,000 yen per person, and I thought it was expensive, but I was relieved when Tosi, the Japanese-speaking pilot, welcomed us. I also took a helicopter ride over Iguazu Falls, which was 28,000 yen for 15 minutes, and this flight was two and a half hours. If we calculate simply, that would be 280,000 yen. In reality, we flew from the Waikoloa heliport to Hilo and had to refuel, which also incurs fuel costs. Above all, the pilot explained everything in Japanese and answered various questions clearly, and the view of the volcanic crater was impressive! The waterfalls in the canyon were also wonderful. I gained a good understanding of how the Big Island was formed, and it was definitely worth it. If you have the time, the course that takes you down to the waterfalls would also be great... Participated on August 22, 2023.

料金が一人10万円超え、高いと思いながらの参加でしたが、日本語のパイロットのリクエストがかなってTosiさんがお出迎え安心しました。
イグアスの滝遊覧でもヘリに乗りましたが15分で2万8000円、今回のフライトは2時間半、単純計算で10倍とすると28万円。実際ワイコロアのヘリポートからヒロまで飛んで給油、燃料代もかかっています。何よりパイロットが日本語で説明、いろいろな質問にも明快に応えてくださり、火山の火口も迫力満点！渓谷の滝も素晴らしかったです。ハワイ島の成り立ちが良く分かり、絶対損はしません。余裕があれば滝に降りるコースもいいのでは… 2023,8,22参加

I was a beginner at mountain biking, but I had no problems thanks to the pre-ride video viewing and practice sessions. I had the best experience in the wonderful nature of Kualoa, which is also a famous filming location for movies. I highly recommend it!!

マウンテンバイクは初心者でしたが、事前のビデオ視聴や走行練習があったので問題なかったです。
有名映画のロケ地でもあるクアロアの素晴らしい大自然で最高の経験ができました。
本当におすすめです！！

The crab was really tasty. Overall, really liked this menu. There's also entertainment on-board. We really liked walking around the boat and the observation deck on the top floor of the boat was my favorite. There were lounge chairs on the top deck so it was the perfect place to catch sunset.

Tips:
-You can do menu substitutions (ex. vegan, fish instead of steak, etc.) if you request it 24-hours prior

We did the combo with the rage room & painting option. I really liked the video add-on for the GoPro footage. There are cameras in the room as well as a GoPro for rent to video while we were in the room.

Loved that we were able to choose the music too!

Tips:
-Wear closed-toed shoes (required!)
-We chose to wear leggings & a tank top. We were provided with a full head-to-toe protection gear clothing. It was definitely way more comfortable to wear with form fitting clothes underneath.
-Take lots of photos! So fun!

This was the BEST flight I've ever done on Big Island. The doors-off was the way to go. It was a 4-seater with only 3 of us on-board so we each got a window seat.

Tips:
-Bring/wear a windbreaker. It gets VERY chilly with the wind.
-Sunglasses are a must
-Cameras or cell phones for photos must have a wrist strap

Absolutely LOVED this dinner menu. We opted for the Friday Fireworks cruise with window seating. And it was worth it! I had done the other menus before (Buffet, Casual, & Deluxe) so I was looking forward to try out the fine dining menu.

The only not-so-great thing was the time it took for us to get any beverages. Our waiter passed us every time. We waited and waited - everyone else around us was being served. Finally, we flagged someone down but even they also took a long time so we had to flag a 2nd person.

The food was so delicious. Would definitely recommend the menu! This options also comes with premium drink tickets. We had mocktails which were delicious.

The views were amazing & staff was super friendly! If you come early enough, be sure to check out the petting zoo after you check in. Will definitely be booking again and would absolutely recommend to friends and family.

The guide was very kind and provided a great tour, making for a very enjoyable time! The hibiscus ice bar was delicious!

ガイドさんが、親切に案内してくれてとても楽しい時間が過ごせました！
ハイビスカスアイスバーが美味しかったです！

The trip was great. Nice being out on the ocean. Catamaran felt safe. Captain and crew were friendly and competent. Lots to drink plus snacks. Always a beautiful sunset. Highly recommended. Would do it again. Mahalo!

Wonderful experience exploring North Shore mountain range, & explanation of what we were seeing flor and fauna. Especially enjoyed exploring the richness of the fertile land ️ scenery ⛰️, Mahalo!!

I felt very reassured to participate with the Japanese staff present. Thank you, Yukiko, for a great time. The sandbar was beautiful, and we were lucky to see both turtles and manta rays while searching for turtles. During the last snorkeling around the coral reef, I happened to see a big turtle up close, which was a shocking experience that I have never experienced before. All the staff, including the captain, were very kind. Thank you so much!

日本語スタッフがいて、とても安心して参加できました。Yukikoさん、楽しい時間をありがとうございました。
サンドバーの綺麗さ、亀探しでは亀もマンタも見ることが出来てラッキーでした。
最後のサンゴの周りでのシュノーケリングは、偶然にも大きな亀を間近で見ることが出来て、今まで体験したことが無い、衝撃的な感動をする事ができました。
船長も含めて、全てのスタッフさんが親切でした。
本当にありがとうございました！
Thank you Yukiko for a great time.
The sandbar was beautiful and we were lucky to see both turtles and manta rays when we were looking for turtles.
The last snorkeling around the coral reef, I happened to see a big turtle up close, which was a shocking experience that I have never experienced before.
All the staff, including the captain, were very kind.
Thank you so much!

I was miraculously able to see a manta ray, and I was so happy! Of course, I also saw many honu (sea turtles). The volleyball and snorkeling activities with the staff were a lot of fun, and the kids were thrilled! The burger for lunch was really delicious, just as the reviews said. All the staff were wonderful, and it was a fantastic tour!

奇跡的にマンタも見れ、幸せ〜
もちろんホヌもたくさん見れました。
お兄さんたちとやったバレーや、
シュノーケルはとても楽しくて
子供達も大喜びでした！
昼食のバーガーは口コミどおり
本当においしかったです。
スタッフ皆さん良い人で
素敵なツアーでした！

Fantastic show and we really enjoyed it even my kids. However pick up time should have been earlier as stated. Due to traffic we were just in time for the show and disappointed we couldn’t tried the activities provided. However it was a great experience and show. My kids enjoyed the show. Variety of foods from buffet was good however when you are the last table, whatever are left that’s it. Disappointed as the stir fry noodles was finished and when asked if there are more noodles, no answer was provided. Do hope next time you can cater for all the guest. Please advise all guest to put mosquito repellent as we were bitten by mosquitoes on our legs. Great and beautiful pictures taken by the staff and it’s digital, sent link to your phone and pictures can be downloaded for free. Thank you. Memories will treasure. Great performances and talented staff. Love the musics and dances. Highly recommended. Mahalo.

There were about 15 participants, and a guide was at the front and back. The gathering and dispersal felt casual, as we just came to the bay and then left, so I think it's good to come in swimsuits and leave in swimsuits. There were public restrooms nearby. If you have a certain level of English or some canoeing experience, you'll feel more comfortable participating. Also, the light snacks provided were small bags of snacks and about one can of juice. They lent out life jackets for children. The snorkeling masks were one size, so the kids used their own goggles. It was a beautiful bay with very clear blue water, and it was a wonderful half-day tour while feeling the nature of Hawaii. Thank you very much.

参加者が15名くらいで、先頭と後尾にガイドさんがついてくれました。集合も解散もラフな感じで湾の辺りに来て帰るという感じなので、水着で来て水着で帰るくらいの心構えだとよいかなーと思います。公衆トイレは近くにありました。ある程度英語ができる方、もしくは多少のカヌー経験者だと、より安心して参加できるかなと思います。また、軽食はスナック小袋とジュース1缶程度でした。
子ども用ライフジャケット貸し出ししてくれました。シュノーケルマスクはワンサイズだったので、子どもたちは持参のゴーグルを使用しました。
とても澄んだブルーの綺麗な湾で、ハワイの自然を感じながらのツアーで素晴らしい半日になりました。ありがとうございました。

I was worried about what would happen due to the unfortunate rain, but when it was time to ride the horses, the rain stopped, and the weather was just right! Since the temperature was a bit low, I wasn't too hot wearing a windbreaker over my short sleeves. All the horses were calm, and my younger child (9) had a great time riding. Along the way, the guide picked guava for us to eat! It was delicious. The guide was very fun, making jokes and giving us polite advice, which was great. The path down to the canyon was incredibly steep, which was a bit nerve-wracking, but the guide's driving was very skilled! At the end, the guide took pictures of each of us!

あいにくの雨で、どうなる事かと心配しましたが、いざ馬に乗る時になったら雨もやみ、ちょうど良いお天気に！気温が低めだったので、半袖の上にウインドブレーカーを着ても暑くなかったです。どの馬もおとなしく、下の子（9）も楽しく乗れました。　途中でガイドさんが採ったグァバを食べました！美味しかったです。とても楽しいガイドさんで、冗談を言ったり丁寧にアドバイスしてくれたりで良かったです。　渓谷に降りる道はものすごい急でちょっと肝が冷えましたが、ガイドさんの運転は慣れたものでした!　最後にガイドさんがそれぞれの写真を撮ってくれました!

All the horses were very gentle, and riding in the beautiful, vast ranch was enjoyable. Since the wind is strong, it can get chilly even if it's hot, so I think it's a good idea to borrow a riding jacket and wrap it around your waist. Be sure to let your guide know when you want to put on or take off your jacket or windbreaker, and do this while the guide is holding the horse's reins.

Jackie, our guide, explained how to ride in very clear, slow, and polite English, which was great! Thanks to that, my 15-year-old child was able to enjoy it safely. We rode a somewhat lazy horse (who kept munching on grass), but thanks to Bridget, our guide's advice, we didn't spend all our time eating grass.

It's best to leave valuables in the car. The parking space is just before you can see the reception building. If you're worried about leaving things in the car, you can also have them stored in the reception office.

When we got off the horse, it nuzzled against me, and it was so, so cute! Thank you for a wonderful experience! I want to go again.

どの馬もとてもおとなしく、美しく広大な牧場の乗馬は楽しかったです。
風が強いので暑くても途中から冷えてきますが、乗馬ジャケットを貸してくれるので腰に巻いておくと良いかと思います。ジャケットやウインドブレーカーは必ずガイドさんに一声かけて、ガイドさんが馬の手綱を握ってくれている状態で着脱します。
ガイドのジャッキーさんの乗り方の説明が、わかり易くゆっくりと丁寧な英語で話してくれたのでとても良かったです！おかげで、15才の子供も安全に楽しむことができました。私たちはちょっとlazyな（すぐに草を喰む）馬に乗りましたが、ガイドのブリジットさんのアドバイスのおかげで草を食べてばかりという事も無かったです。
貴重品類は基本的に車に置いてくるのが良いです。受付棟が見える少し手前が駐車スペースです。車に置くのが心配な場合には、受付の事務室でも預かってくれます。
乗っていた馬を降りたら、馬が頬ずりしてきて、とてもとてもかわいかったです！　素敵な体験をありがとう！また行きたいです。