All Reviews for Family & Accessible Travel

I got this tour with my 4 boys and my wife it was an amazing experience my kids loved it. staff was super friendly.

Amazing experience food was delicious the performance was fantastic everything was great

MUST DO!

This was a great tour - really educational and fun. Be prepared for rain, you are in the rainforest and it rains a lot. Our guide came prepared with umbrellas and rain jackets, flashlights for the lava tube, water and snacks.
Andre, our tour guide was amazing, experienced and incredibly knowlegable of the volcanoes, land, plants and trees, Hawaiian culture, plus more, and the history of all mentioned. He made sure we were always entertained during the approx. 8 hour trip.
Would recommend shorts, closed toed shoes (sneakers fine) suntan lotion, somewhat water repellant light jacket (in case your tour does not provide).

No matter how high the waves were, we set sail without any issues, and just being on the boat was a lot of fun. I wasn't sure how high 150 meters would be, but it was much higher than I imagined, and I could see all of Waikiki. The staff spoke English, but I could understand them through gestures, and the participants were from various countries. I'm glad I decided to join. I think there's a special meaning in doing this in Hawaii.

多少波が高くても問題なく出航し、ボートに乗っているだけでも、とても楽しかったです。
150mがどれくらいか見当がつかず参加したのですが、想像以上に高く、ワイキキが一望出来ました。
スタッフさんは英語ですが、ジェスチャーでなんとなく分かりますし、参加した方も色々な国の方ばかりでした。
思い切って参加して良かったです。
ハワイでやる事に意味があると思います。

The horse was very cute, and the view while riding was amazing, offering a panoramic view of the Big Island of Hawaii. It became an unforgettable experience.

お馬ちゃんがとっても可愛くて、乗馬中の景色もハワイ島が一望できて最高でした。忘れられない体験になりました。

The view of Waikiki's ocean and Diamond Head was absolutely stunning! There were some incidents, like a strong wind causing a brief interruption and me getting seasick, but the captains were experts, so I felt at ease. Thanks to the cheerful captains, it was enjoyable until the very end. The photo session I requested for $40 resulted in over 100 pictures, which I had a great time looking back on. Thank you so much!!

ワイキキの海とダイヤモンドヘッドを一望できて最高の景色でした！
風が強くなった時に一度中断したり、自分が船酔いしてしまったりとアクシデントもありましたが、キャプテン達がエキスパートなので、安心して過ごすことができました。また、陽気なキャプテン達のおかげで最後まで楽しかったです。
40ドルでお願いした写真撮影も、100枚以上撮ってくださってて、楽しく見返しました。
本当にありがとうございました！！

Snorkeling is a family favorite and we booked a tour with Island Splash Tours as part of a birthday celebration. It was such an absolute pleasure going out with Captain Preston and Alex. We are in Hawaii fairly often and are looking forward to future tours with them. We really appreciated their knowledgeable approach to staying safe and making it fun for all of us. It was much more of a private experience compared to the tours we have taken on the larger boats and it made it all the more special. Everything from helping us select the best time of day to making sure everyone had a wonderful experience was done with such thoughtfulness and professionalism. A “little bird” even told Captain Preston about a family song that he made a point to play as we can back into the harbor. We all felt spoiled and loved every moment of our tour. As a Navy family we also really appreciate the military discount he offers. Completely recommend Island Splash Tours to anyone thinking about a boat or snorkeling tour!!

Participation in mid-September.
We boarded a boat to search for dolphins, and when we found them, we dove into the sea.
Falling into the water, we swam tirelessly in the direction we were told.
Since we entered without any mental preparation, a few people panicked because they weren't used to it.
We saw a mother and baby dolphin swimming either deeper down or near the surface, but they weren't very close.
It felt like seeing dolphins underwater.
And it was cold. I was advised against renting a wetsuit because it can cause seasickness and costs $10, but I should have borrowed one.
I was shivering on the boat the whole time because it was too cold.
My husband seemed to feel nauseous as well, but when we moved to the snorkeling spot, he was told that it would be better to dive in, so he was made to jump in.
However, it was said that the sea was less rocky than on the boat, but it was still cold, which ultimately made him feel worse.
We could also see dolphins from the boat, so we still had quite a bit of fun.
We could take photos as well, but it was mostly the same person taking them. Everyone was getting pictures with bubble rings, but we didn’t have that.
The turkey wrap for lunch wasn’t tasty either...
If I go again, I think I’ll choose a different tour company that isn’t Dolphin University.

9月半ばの参加。
船に乗ってイルカを探して、見つかると海にダイブ。
海に落ちて、言われた方にひたすら泳ぎます。
心の準備もなく入るので慣れてないとパニックになる人が数人いました。
イルカは下の方または水面近くあたりを泳ぐ親子を見たりしましたが、さほど近くはないです。
海の中でイルカを見る感じ。
そして寒い。ウエットスーツは酔いやすいし10ドルかかるからと薦められませんでしたが、借りるべきでした。
寒すぎて船の上でずっと震えてました。
夫は酔いもあったようですが、シュノーケリングスポットに移動したとき、海に入ったほうがマシになると言われてダイブさせられてました。
しかし船の上より海のが揺れなくてまだマシだからとのことでしたが寒いので結局余計に体調不良に。
船からイルカを見ることもできたのでそれでも結構楽しめはしました。
あとは写真も撮ってもらえますが、同じ人ばかりでしたね。みんなバブルリングで撮ってもらってましたが私達は無かったです。
お昼のターキーラップも美味しくないし...
次また行くならイルカ大学ではないツアー会社にしようと思ってます。

I arrived later than scheduled, which made me very anxious. Additionally, the meeting point was hard to find, and at Roberts, I had to wait on the road (sidewalk), but the description of the meeting point was unclear.

Also, it was $2 more expensive than other companies, and honestly, I think it would be better to use the other companies if they are available.

予定より到着時間が遅くて、非常に焦ってしまった。
また、集合場所が分かりにくく、ロバーツでは道路（歩道）で待つ必要があったが、集合場所の記載ではわかりにくかった。

また、他社より2ドル高く、正直他社が空いていればそちらを活用したほうがいいと思います。

I originally had a fear of heights, but I was able to enjoy this without much feeling of floating! If you're going to do it, I recommend the 150m option! The view is stunning! When coming down, they lower you slowly, but you do get dropped into the sea once, which is also quite fun. They do take photos, but it costs $40. Since that's expensive, we tried to take as many pictures ourselves as possible (though we couldn't capture the view from below). You will get wet, so it's best to wear clothes that can get wet (like a swimsuit). The boat sways quite a bit, so if you get motion sickness, definitely bring some motion sickness medication! (You can get water at the counter.)

元々高所恐怖症でしたが、こちらはあまり浮遊感なく楽しめました！
どうせやるなら１５０ｍをおすすめします！すごい景色の眺めがキレイです！
また降りるときはゆっくり下げてくれますが、一度海に落とされますｗそれもまた面白いです。
写真は撮ってくれますが40ドルでした。高いので私たちはできる限り自分たちで撮るようにしました。（下からの眺めは撮れませんが）
濡れるので濡れてもいい服（水着等）で行くのがおすすめです。
船はかなり揺れるので酔う方は酔い止め必須です！（お水はカウンターで貰えました）

It took about 30 minutes from the time we sat down for our meal and received our drinks until we went to the buffet. The roast beef at the buffet was delicious. The show was so enjoyable that I was completely captivated. I experienced a lot during this trip, but this was my favorite.

食事の席に着いてドリンクが来てからビュッフェを取りに行くまでの時間が30分ほどありました。ビュッフェはローストビーフが美味しかったです。ショーは全てが見入ってしまう程楽しかったです。この旅で色々体験しましたが一番お気に入りでした。

There were no other Japanese tourists on the bus for the tour. All the explanations were in English, so I couldn't understand the content, but I could somewhat feel the atmosphere. The jungle exploration had a nice opportunity for a bit of hiking, which was great. The tour around the farm turned out to be surprisingly the most interesting and enjoyable experience. It was amazing to see the magnificent scenery that can only be found here.

ツアー毎のバスには他に日本人観光客はいませんでした。説明は全て英語でしたので内容は分かりませんでしたが何となくの雰囲気で感じていました。ジャングル探険では少し登山する機会があった所が良かったです。農園を巡るツアーは意外と一番興味深く楽しく体験できました。ここでしか見られない壮大な景色を見られて最高でした。

Overall the tour was great. Yoshi was very friendly and had everything needed for those unprepared, which was not us. Hot tea or coffee, blankets, heavy jackets, etc. The tour of the top, views of the craters and everything was great. He stopped on the way up so folks could buy food for dinner. We went from the top down to his secret spot for dinner, arriving about 40 minutes before sunset. Set up the cameras and relaxed while watching a spectacular sunset. Clouds moved in though and it got cold(er) and wet, so he took us down the hill I. Search of clear skies. It rained and we'd given up hope of stargazing when we came out of the clouds and he found a great viewing spot. We spent over an hour looking at various stellar things, as well as Saturn and the moon- the only solar system bodies in view. Overall we had a fun time. Would do again!

From the beginning to the end you truly feel like you are part of the family. The host has such a love for Hawaiian history and the desire to preserve every ounce of it. What a beautiful display of culture. The meal was more then anyone could hope for. If time would have permitted we definitely would have attended again.

The tour was amazing. There wasn't one moment of disappointment. Words can't describe how we felt when we saw the entrance to Jurassic Park. Our guide even picked fruit for us.

The scooters were everything we hoped they would be, we saw tons of fish and the support team was absolutely incredible in ensuring we had FUN. One of the guys found an octopus to bring over for photos and to interact with. We were in the 2nd scooter group, so I got to hop in for snorkeling both before and after my scooter ride. I saw a turtle while snorkeling and it was neat to watch some of the scooters cruising around. Highly recommend adding this experience to your must do list while on Oahu. You won't be disappointed.

It was a great time going out on the boat the lucky lady with Captain Edie. The crew was attentive and friendly and informative. The views are amazing. We were lucky enough to be able to see dolphins during our adventure. The time for snorkeling could have been a little longer. Overall it was a great experience and I highly recommended it for everyone to try while visiting Kauai.

We were looking for a shorter boat tour on Kauai because we can’t deal with being on a boat for too long, and I’m glad we found this one. It was a smooth and relaxing ride, lead by some friendly guys. They narrated the tour with information and trivia about the island. We enjoyed a beautiful sunset over the river and views of the mountains. I recommend this tour if you want a sunset boat tour that doesn’t take up all your time and avoids any risk of seasickness. Drinks included!

The shuttle from the hotel was lively and filled with fun conversations, and we arrived at the port in no time! The weather was great, and the ocean was beautiful! We participated in snorkeling and stand-up paddleboarding. During snorkeling, they taught us how to swim, and we were able to see many fish and sea turtles. The staff were very friendly, and it was a lot of fun! I will definitely join again when I come to Hawaii!

ホテルからの送迎もわきあいあい面白トーク炸裂であっという間に港に到着！天気も良く、海がとても綺麗！！私たちはシュノーケルとサップに参加しました。シュノーケルでは泳ぎ方から教えてくれ、たくさんの魚と海亀も見ることができました。スタッフの方がとても気さくでとても楽しかったです！またハワイに来た際は参加します！

When I arrived at the meeting place, I could see the popularity of Kualoa with a large group tour. (It seems that participants in other adventures at Kualoa Ranch were also present, not just for horseback riding.)

Upon arrival, I was directed to the Japanese-speaking group, where explanations were provided in Japanese. When I went to the horseback riding area at the meeting time, I was in a group with five Americans and myself. I was guided to watch a Japanese explanation video, and then we set off on a two-hour tour with the other five.

The staff selected horses that seemed well-suited to each person's physique and age.

During the two-hour journey, they frequently asked if I was okay. Being Japanese, I answered "I'm fine," but the other Americans openly expressed their discomfort, mentioning knee and back pain. When I mentioned that my knee was slightly hurting, they adjusted the stirrup length for me. Once my foot position was lowered and my knee was slightly extended, it became quite comfortable. So, if you feel any discomfort while riding, I think it’s good to communicate that without hesitation.

They provided explanations of the scenery along the way, but since the six horses were walking somewhat apart, it was difficult for me to hear the staff's voice from the back of the group. With my English skills, it was hard to catch the faint English being spoken, so I focused on enjoying the magnificent scenery while horseback riding. Nevertheless, the staff (two staff members accompanied our group of six) checked in with questions like, "Is this your first time in Hawaii?" and "How's the horseback riding?" showing their care.

The two hours were quite ample, allowing me to fully enjoy Kualoa. The hamburger made with ranch beef and the sorbet frozen in coconut shells were delicious!

集合場所に行くと大人数のツアーで、クアロアの人気ぶりがうかがえました。（乗馬だけでなく、クアロア牧場で行う他のアドベンチャーの参加者も一緒のようです）

到着すると、日本人の方はこちらへ、と言われ、日本語で解説がありました。集合時間に乗馬の場所に行くと、5人の米国人と私1人が１つのグループ。私だけ日本語の解説動画を見るよう案内され、それから他の5人と一緒に2時間のツアーに出発。

スタッフがそれぞれの体格や年齢層に合わせて相性の良さそうな馬を選んで乗せてくれる感じでした。

2時間の行程の途中で、たびたび大丈夫？と聞いてくれるので、日本人的に「大丈夫」と答えていたのですが、他の米国人達は膝が痛いとか腰が痛いとか遠慮せずに色々言っているので、私も膝が少し痛む旨伝えたところ、あぶみの長さを調整してくれました。足の位置が下がって膝が少し伸びるとかなり快適になったので、乗馬中に身体の痛みなどが気になったら、遠慮せず伝えてみると良いと思います。

途中途中で風景の説明などをしてくれましたが、6名の馬がやや離れて歩いているので、一番後ろの私の位置では声が遠く、私の英語力ではかすかに聞こえる英語を聞き取るのは難しかったので、あまり気にせず雄大な風景にどっぷりつかって乗馬を楽しみました。それでもスタッフの方は（6人グループに2人のスタッフがついてくれます）ハワイは初めて？とか、乗馬は？とか色々声をかけて気遣ってくださいました。

2時間はかなりたっぷりな時間で思う存分クアロアを楽しめました。
牧場ビーフを使ったハンバーガーや、ココナッツの殻に凍らしてあるシャーベットなど、美味しかったです！

The scenery was very beautiful, and I could feel the sea breeze, which made it a lot of fun. From below, it looked quite high and a bit scary at first, but it wasn't scary at all. There were several other participants as well, but while waiting, the boat swayed quite a bit, so I recommend that those who are prone to motion sickness take some medication before the experience.

景色がとても綺麗で、海風も感じることが出来とてま楽しかったです。高さは下から見ると結構高くて怖そうだなと最初は思いましたが、全然怖くなかったです。他にも参加者が何組かいましたが、待っている間に結構船が揺れるので船酔いしやすいかたには酔い止めを体験前に服用されることをオススメします。

It was very cool. Every one was very kind and accommodating. Guide was informative and pilot was very good. We saw a couple sharks and tons of other fish. Kids loved it! (12 and 10) Mahalo!

Kevin picked us up at our hotel on time and spent the day showing us the west and south sides of Kauai. He gave us lessons in pronouncing Hawaiian words, the geology of Kauai, and history of Kauai, while driving from viewpoint to viewpoint. He was sensitive to what we were interested in and what types of food we wanted for lunch. We were impressed that he understood the weather patterns, kept a constant watch on the clouds, and was able to get us to the Waimea Canyon and Na Pali coast viewpoints at times when we could see the views.

We had a most enjoyable day and would highly recommend tour guide Kevin and The Ultimate Kauai Private Island Tour - South and West tour.

When I checked in a little before 9 AM, I was a bit confused because the parking gate was closed, but after checking in, I smoothly rented a helmet, boots, and a jacket, and it didn't take long for the guide to help me choose a horse and get mounted.

Riding along with the guide across the vast grounds during lunch was very refreshing. My horse was Oliver, who had stylish striped hair, and my wife rode Vodka, a chestnut horse; both were great horses.

Along the way, our guide Jessica took some photos for us, and we returned a little after 11 AM, slightly exceeding our scheduled time. It became a wonderful memory.

ちょっと早めの9時過ぎにチェックインした際にパーキングのゲートが閉まっていたので少し戸惑いましたが、受付後はスムーズにヘルメット、ブーツ、上着のレンタルを受けて、ガイドさんに馬を選んでもらって乗り込むところまではすぐでした。
ランチの広大な敷地をガイドに沿って馬と共に進むのはとても爽快でした。
私の馬は立髪がおしゃれにシマシマになったOliver、妻は栗毛のVodka、どちらもいい馬でした
途中ガイドのジェシカが写真を撮ってくれたりして
時間は予定より少し超過して11時過ぎに帰着となりました。
とても良い思い出になりました

I have used various shuttle buses from Honolulu, but "Roberts Hawaii" provides the most peace of mind. The staff waits for you outside the airport (you need to call out to them), and you can get on the bus surprisingly quickly, with transportation to your hotel. I highly recommend it for beginners.

　ホノルルからいろいろなシャトルバスを利用したことがありますが、「ロバーツHawaii」が一番安心感があります。スタッフも空港の外で待っていてくれます（声かけは必要）し、案外早くバスに乗車し、目的のホテルまで送迎してくれます。初心者の方には、ぜひ、お勧めします。

This time, the hotel was Holiday Inn, and the airport transfer was the first drop-off.

So, I thought the airport transfer would likely be last and might be delayed, but they arrived five minutes before the meeting time. (This was thanks to everyone on board being punctual.)

As expected, Holiday Inn was the last stop, and the large van was full with about 15 people.

The ride to the airport was very smooth, and we arrived in about 20 minutes.

I didn't feel any inconvenience, so I definitely plan to use Roberts again next time.

今回のホテルはホリディインで、
空港からの送迎は1番最初の降車でした。

なので、空港行きは最後の可能性が高く遅れるかな？
と思っていたのですが、
集合時間の5分前には来てくれました。
(乗車されていた皆さんが時間を守られた結果ですね)

予想どおりホリディインが最後で、
大型バンに15名ほどが乗っており満席でした。

空港まではとてもスムーズで、20分ほどで到着。

特に不便さは感じなかったので、
次回もぜひロバーツを利用しようと思います。

I was torn because H○S was cheaper, but choosing Roberts was definitely the right decision! Before COVID, I used H○S because they advertised "no more than a 30-minute wait," but I ended up waiting exactly 30 minutes before moving to the bus, and by the time we departed, 40 minutes had passed. There are still many reviews saying it takes a long time.

This time, I decided to go with Roberts, which was a few dollars more, and it was incredibly smooth.

I got outside the airport at 11:20 and was on the bus by 11:25. We departed the airport at 11:35.

It seems that Roberts departs as soon as a few passengers arrive from international flights. So, there were only about ten people on a large tour bus, and all the conversations I heard were in English.

The driver was very cheerful, and the in-vehicle explanation had everyone laughing out loud.

Since my hotel was the Holiday Inn, I was the first to get dropped off. I arrived at the hotel by noon.

I think the time difference for just a few dollars is quite significant. Even if you can't speak English, it was completely convenient, so for those who want to get to Waikiki as quickly as possible, I definitely recommend Roberts.

H○Sの方が安いので迷ったけど、やはりロバーツにして正解でした！
コロナ前に「30分以上お待たせしません」に釣られてH○Sを利用しましたが、きっちり30分待たされてからバスまで移動、出発する頃には40分経過していました。
今も時間がかかるといった口コミが多いですね。

で今回、数ドル高いけどロバーツにしてみたところ、
何とまぁスムーズだこと。

11:20に空港の外に出て、11:25にはバスに乗車。
11:35には空港を出発していました。

ロバーツは各国からの到着便で数名集まれば即出発するスタイルのようです。
なので大型観光バスに10数名しか乗っておらず、
聞こえてくる会話はみな英語でした。

ドライバーさんがとても陽気な人で、
送迎説明では車内が大爆笑でした。

今回、ホテルがホリディインだったので一番最初に降車。
12時にはホテルに到着しました。

数ドル差でこの時間差はかなり大きいと思います。
英語が話せなくても全く不便はなかったので、
少しでも早くワイキキに行きたいという方は、
ぜひロバーツをオススメします。

We had a great time ! We were able to try everything at our trip from snorkeling, paddle boarding and just relaxing in their floating pad ! The crew was very helpful, we added transportation and it was such a convenience to be pick up from the hotel and had a ride back also.

With a small group of up to five people, they provided attentive service. I swam (or should I say floated?!) quite a distance from one end of Hanauma Bay to the other, and I was able to enjoy it without feeling too tired. Although I didn't encounter any sea turtles this time, I've heard they can occasionally be seen. Currently, reservations are required for Hanauma Bay, making it difficult to visit on your own, so this was truly a lifesaver!

5人迄の少人数催行なのできめ細かく対応してもらえます。ハナウマベイの端から端迄、かなりの距離を泳いだ（流れたとも言う?!）のにさほど疲労もなく楽しく過ごせました。今回はウミガメに遭遇できませんでしたが偶に見かけるそうです。今ハナウマベイは予約が必須で個人で行くのが難しくなっていますので、本当に助かりました！

Lots to do but equipment has seen better days. Bathrooms were portable