All Reviews for Family & Accessible Travel

We did not see any whales after going twice on the trip but nonetheless the staff was very helpful, encouraging, and fun! Just a bit of bad luck with the whales! The cruise was easy and there was plenty of space on the ship. At the end of the day, it was a lovely whaleless cruise along the coast which was relaxing and enjoyable.

I stayed at Hilton Village. The bus to Hilton arrives on time. I think it's a good deal since taxis pick up from the same location and are cheaper.

ヒルトンビレッジに泊まってました。
ヒルトンのバス停まで時間通りに来てくれます。
タクシーでも同じ場所でピックアップなのでお安い分得だと思います。

I went to the bus counter at the airport. The buses come frequently, so I was able to board one without much waiting and head to the hotel. It stops at other hotels as well, but you can get on quickly, so considering the price, I think it's a good deal.

空港についてバスのカウンターまで行きました。
バスは頻繁に来てるのでほとんど待たずにバスに乗れホテルまで。
他のホテルにも止まるけどすぐ乗れるので値段も考えるとお得だと思います。

My whole family enjoyed this experience! There were plenty of whales breaching and splashing all around us, they gave us a great show. The entire crew was friendly and knowledgeable about the whales and the catamaran too. I would recommend this trip to anyone during the whale season! We will do it again on our next trip. Thank you for such a wonderful experience.

I used the service for the first time.
Even after getting off at the airport, there was a vibrant (in a good way, tropical ☺️) guide holding a sign to welcome me, so I was able to board the shuttle bus without getting lost.
The bus windows were large, allowing me to enjoy the scenery on the way to the hotel.
I would like to use this service again if I have the opportunity.

初めて利用させて頂きました。
空港から降りても派手な（良い意味で南国的な☺️）
案内の方が看板を持って迎えて頂けたので
迷う事なく送迎バスに乗る事が出来ました。
バスの窓も大きかったのでホテルへ向かうまで車窓の景色を楽しむことが出来ました。
また、機会があれば利用させて頂きたいと
思いました。

The sandbar trip was so fun. My husband and I had a great time. The crew is friendly, knowledgeable and the boat is clean. The lunch was great and we overall had an amazing time. We would definitely do this again and recommend to anyone either as a couples trip or as a family trip. I think it’s great for all ages.

I visited Hanauma Bay for the first time in over 10 years. Previously, I could take a direct bus from Waikiki and freely enter the water, but it seems that after COVID, you can no longer enter without a ticket. I gave up on getting a ticket since they are sold online only two days in advance, so I joined this tour instead.

The guides were a very kind and wonderful Japanese woman and a gentle foreign man who spoke fluent Japanese. From the entrance to the explanatory video and entering the water, it was a bit complicated, so I felt it was difficult without a Japanese-speaking guide.

They took us to a snorkeling spot with lots of fish, which was really fun. Although I didn't see any sea turtles, I was glad to see many different types of fish. I recommend this for anyone wanting to visit Hanauma Bay. Also, if you're going in winter, a wetsuit is essential. The sun is hot, but the water temperature is surprisingly low.

10年以上ぶりにハナウマベイに行きました。
以前はワイキキからバス1本で行けて、海にも自由に入れましたが、コロナ後は入場チケットがないと入れなくなったようです。しかも2日前からオンライン販売と、チケットを入手するのは難しいと諦め、こちらのツアーに参加しました。
ガイドは日本人のとても親切で素敵な女性と
、日本語ペラペラの優しい外国人男性です。
入場から説明ビデオから海に入るまで、少しややこしいので、日本語のガイドさんがいないとやはり難しかったなあと思いました。
シュノーケルも魚がさくさんいるポイントに案内してくれて、とても楽しかったです。
ウミガメは見れませんでしたが、様々な種類の魚がたくさん見れて良かったです。
ハナウマベイに行かれたい方には、おすすめします。
あと、冬に行かれる場合は、ウェットスーツが必須です。日差しは暑いですが、水温は意外と低いです。

Das Waikiki Luau Dinner bestach durch sein überaus freundliches Personal und das hervorragende Essen, das traditionelle polynesische Geschmäcker gekonnt in Szene setzte. Besondere Höhepunkte des Abends waren die mitreißende Polynesische Show und die spektakulären Auftritte der Doubles von Elvis Presley und Michael Jackson. Diese Darbietungen brachten eine einzigartige Energie und Begeisterung, die das Publikum faszinierte. Die Kombination aus exzellenter Gastfreundschaft, kulinarischen Highlights und diesen hochkarätigen Performances machte unseren Besuch zu einem unvergesslichen Erlebnis. Ein absolutes Muss für alle, die einen Hauch von Hollywood in der hawaiianischen Kultur erleben möchten.

The food and atmosphere were great. I chose the 5-star option to watch the Hilton fireworks from the deck on Friday, but people from the lower floor started removing the chain from the stairs and crowded onto the deck before the fireworks started. After quite some time, the staff began to check if people were 5-star guests, but I thought it was too late.

お料理も雰囲気も良かったです。金曜日でデッキからヒルトンの花火を見るために5スターにしたのですが、花火の時間前から下のフロアーの人が、階段のチェーンを外しデッキに入ってくて混雑。
だいぶ経ってからスタッフが５スターかどうか確認を始めましたが遅いかと思います。

I visited here quite a while ago, and it feels like it has been upgraded. There are various shows centered around Elvis and Michael, as well as a fire show and other performances with things hanging from the ceiling. I might come back in a few years.

かなり前に一度来たことがありまたが、グレードアップした気がします。
エルビスとマイケルのショーを中心にファイヤーショー、また天井から吊らされたりといろいろあります。また何年か後に来ようかな

Although it said that the explanation would be in English, I saw that they provided a detailed explanation in Japanese in the experience section, so I decided to give it a try and participated with determination. However, I couldn't understand the initial explanation in English at all! I bravely asked if they could accommodate me in Japanese with my limited English, and they smiled and said okay, explaining in broken Japanese. The riding instructor also kindly taught me using Japanese words, and I could feel their love for the horses and their desire to make us enjoy the experience. It was a lot of fun! I was very satisfied!

説明は英語でと表示がありましたが体験談の所で日本語で丁寧に説明してもらったとあったので挑戦してみようと頑張って参加しました。
やはり最初の説明は英語で聞き取るどころかちんぷんかんぷん！
思い切って、つたない私の英語で日本語対応はできないかと聞くと笑顔でokと言ってカタコト日本語で説明してくれました。
乗馬のインストラクターも日本語の単語で親切に教えてくださり、
馬への愛情や私たちを楽しませてくれようとする気持ちが伝わり、たのしかったです。大満足！

It was really disappointing to have my first rainy day in Hawaii, but I did my best to climb. The waterfall with its drop was impressive! ☺️ The sandwich and acai bowl for lunch were delicious! ⤴️

ハワイ来てはじめての雨の一日で本当に残念でしたでも頑張って登りました落差のある滝見応え有りました☺️昼食のサンドイッチ、アサイボール美味しかったです～⤴️

There was a reception counter right in front of the baggage claim, and they guided us to the boarding area, so we were able to move smoothly.

手荷物受取りの目の前に受付カウンターがあり、乗車待機場所まで案内（引率）してくれたので、スムーズに移動できました。

I participated with my 4-year-old grandchild in a three-generation trip. Even though it was the end of November in Hawaii, and I was worried about the cold sea since my grandchild is still young, thanks to the thoughtful support from the Japanese staff, we were able to see manta rays and had a great time. Thank you to the staff. Next time, I will visit during a warmer season.

4歳の孫と三世代で参加しました。
11月末でハワイと言っても海は冷たく　まだ孫が低年齢なので心配していたのですが、日本人スタッフの方の気の利いた対応で、無事マンタも見れて
楽しく過ごせました。
スタッフの方、ありがとうございました。
次回は暖かい季節に行きますね。

This is one of the best tour I had, the driver always take care of you even if you Re late lol.
But it was an amazing experience you can meet new people and have a great time, I would do it again when I come back to kona!

It was my first time fishing from a boat, and I participated alone. The crew was kind and friendly, which made me feel at ease. I encountered dolphins and seals! Although I didn't catch much, I enjoyed the fish that the crew cooked for us on the boat. It was delicious.

船釣りは初めてで、しかも一人での参加。クルーが親切でフレンドリーで安心した。イルカやアザラシとも遭遇！なかなか釣れなかったけど、クルーの釣った魚を船の上で調理して頂いた。美味しかった。

Very organized and well ran. Both guides were informative and very kind and eager to help with anything. Thank you so much!

Enjoy the entire experience a lot, especially the banana boats. It was so much fun! If it's your first time in Hawaii, you definitely have to book this package!

This time, I used this service because my usual transportation was unavailable. Although it was a busy season, I was smoothly guided by the staff to the pickup location without any confusion after leaving the airport. There was a bit of a wait, but it wasn't bothersome, and I would like to use this service again next time.

今回いつも利用している送迎が取れなかったためこちらを利用させていただきました。繁忙期でしたが迷うことなくスムーズに空港でてから担当の方に案内されピックアップ場所まで移動できました。多少待ち時間はありましたが気になるほどではなくまた次回も利用させていただきたいと思います。

My wife and I took this tour with our three young kids. We had a very knowledgeable guide for our tour—Ray. He is a native of Waipo Valley and he had a lot of good information to tell us both about Waipo Valley and Hawaiian history in general. Beyond this, the valley itself is breathtakingly beautiful! All of us thoroughly enjoyed this tour.

Overall, this was an excellent tour!

After finishing, when I took off my helmet and goggles, my face was completely black, and I couldn't help but laugh. For women, I recommend going without makeup so you can wash your face easily. The touring experience in the great outdoors, which you can't have in Japan, was amazing!

終わってヘルメットとゴーグルをとったら、顔が真っ黒で大笑い。女性の方は顔を洗えるように素っぴんがおすすめです。
日本では体験出来ない大自然の中のツーリングは最高でした！

The pickup time was 5 minutes past, and since no one had arrived, I contacted the emergency contact. They sent a different bus that had been stopped for a few minutes, which was scheduled for another tour. I made it to the cruise in plenty of time, so it wasn't a problem, but I wonder what would have happened if I hadn't reached out. The cruise itself was enjoyable, but unfortunately, we didn't see any whales.

ピックアップ時間に5分過ぎても来なかったので緊急連絡先に連絡したところ、数分前から止まっていた、違うツアー予定だったバスを回してくれました。
クルーズには十分間に合ったので問題無いのですが、連絡していなかったらどうなったのか、と思います。
クルーズ自体は楽しかったのですが、残念ながらホエールは見えませんでした。。

Last year, I went to a sandbar on another tour, but this one was better. The weather was nice, and I was able to see sea turtles up close. The rice balls were surprisingly delicious. I plan to recommend it to my friends.

去年、他のツアーでサンドバーに行きましたが、今回の方が良かったです。
天気も良くウミガメがすぐそばで見れました。
おにぎりが意外にも美味しかったです。
友達にも勧めようと思います。

We visited for our family's first trip to Hawaii. The cheerful staff greeted us warmly, allowing us to start our meal in a fun atmosphere. While the variety of the buffet wasn't very extensive, each dish (especially the roast beef) was very delicious, and we were satisfied.

After the buffet, we went inside the building to enjoy a show. We were able to enjoy various types of music, including hula dancing, fire dancing, and popular songs from America. I highly recommend seeing it at least once when traveling to Hawaii.

家族で初めてのハワイ旅行で訪れました。明るい店員が気さくに話しかけてくれて、楽しい気分で食事を始めることが出来ました。ビュッフェの種類自体はそれほど多くなかったですが、一つ一つの料理（特にローストビーフ）はとてもおいしく、満足できました。
ビュッフェの後は建物内に入り、ショーを楽しみました。フラダンスやファイヤーダンス、アメリカで流行った曲など、様々な種類の音楽を楽しむことが出来ました。ハワイに旅行する際、ぜひ一回見てみることをお勧めします。

We enjoyed our excursion from the bus ride to the Polynesian Centre to the bus ride back to our hotel. Our driver's name was Misi! He went above and beyond what was expected of him.

The walk through the Centre was incredible. Seeing the different islands and cultures. We took a canoe ride after walking around for about 4 hours. It was a welcome relief getting of our feet.

Our tickets included the dinner buffet. There was so much food to choose from which made it difficult to try everything. It was good.

After dinner we watched the The Breath of Life which was incredibly good. The performance was amazing. It was the perfect ending to a wonderful day.

I sometimes use HIS, but I have mostly relied on this service for early morning flights on my return. Although Japanese is not spoken, I can use it without much English. The drivers are very kind and carry heavy luggage to the trunk without a hint of displeasure. The temperature inside the car was comfortable, and local radio played Hawaiian music, allowing me to feel the essence of Hawaii until the very end. I am very grateful for that. I will definitely use this service again!

HISを使うこともあるのですが、帰りは早朝の便に対応してくださるこちらでほとんどお世話になっています。
日本語は通じないのですが英語を使うことがほとんどなく利用できます。
ドライバーの方はとても親切で重たいトランクも嫌な顔ひとつせず荷台に運んでくださいます。
車内の温度も適温でしたし、地元のラジオが流れていたのでハワイアンミュージックを聴きながら最後の最後までハワイを感じながら帰ることができてとっても感謝です。
また必ず利用させていただきます！

We traveled with four adults and a baby, making reservations staggered at 11:00 for two people and 12:00 for two people, while taking turns watching the baby in the shade of the neighboring Hilton Lagoon! Since it was the rainy season, we had several days of bad weather, and our originally scheduled day was canceled due to strong winds. However, we rescheduled for the next day and were able to experience it without any issues! The weather was great, and the view was spectacular!

After reading reviews, I took motion sickness medication, and it worked well! There were three groups on the boat, including us, and the duration of the ride was just right—not too long!

As for tips, the foreign guests gave $20 each to the crew and the captain, while the Japanese guests did not give any. We gave about $5! The crew responded with refreshing smiles in any situation, so it didn't feel necessary to worry too much about it!

大人4人と赤ちゃんで旅行していたのですが、
11:00〜2名、12:00〜2名と時間をずらして予約をし、隣のヒルトンラグーンの日陰で赤ちゃんを交代でみるという形で参加しました！
雨季なのもあり、天気の良くない日が続き、初め予約した日が強風で中止になってしまいました。しかし、翌日に変更し無事に体験することができました！天気もよく最高の景色でした！

口コミを見て酔い止めも飲み、大丈夫でした！船に乗っていたのは私たちを含め3組で、乗っている時間も長すぎずちょうどよかったです！

チップは、外国人の方は20ドルを乗組員と操縦士さんにそれぞれあげていましたし、日本人の方はなしでした。私たちは5ドル程渡しました！
どんな形でも爽やか笑顔で対応してくれていたので特に気にする必要もないかなという感じでした！

I joined because I wanted to ride on a yacht. The weather was decent, so it wasn't too rocky, making it comfortable and refreshing. Luckily, we encountered a group of dolphins, and they followed our boat for a while, allowing us to see them up close! I would love to join again. I highly recommend it! ♪

ヨットに乗りたくて参加しました。天気もまあまあだったからあまり揺れなかったので快適、爽快。ラッキーなことにイルカのグループに会えて、しばらく私たちが乗った船についてきたので間近にイルカたちを見ることができました！また参加したいです。おすすめです♪

We participated in whale watching for the first time as a parent and child. We were very moved to see two whales! We were able to witness breaching, which we had only seen on TV, right in front of us multiple times! I think there must be some timing involved, but it felt like we were quite lucky on the day we participated. My 6-year-old was captivated by the whales they saw for the first time. We created wonderful memories in Hawaii.

初めてのホエールウォッチングに親子で参加しました。
2頭のくじらに会えてとても感動しました^_^
テレビでしか見たことのないブリーチングも目の前で何度も見れました！
きっとタイミングなどあると思いますが私達が参加した日はかなりラッキーだったような気がします^_^
6歳の子供も初めて見るくじらに釘付けでした。
ハワイのとてもいい思い出ができました。

I was looking forward to participating since they were confident about whale watching. They mentioned that if we didn't see any whales, we would receive a free pass for the next time. The explanations were easy to understand, and they said that humpback whales come up to breathe every 45 minutes. We saw over 30 whales swimming around, but they were hard to spot. Just when I was about to give up, suddenly they appeared! The first one was a baby, and the second was an adult whale, posing beautifully with Diamond Head in the background! It was an incredibly satisfying tour. It might be a good idea to have some motion sickness medication on hand.

ホエールウォッチングに自信ありとのことでしたので、楽しみにして参加しました。万一見られなかった場合でも次回無料パスを頂けるとのこと。説明もわかりやすく、ザトウクジラは45分に1回海上に呼吸をしにくるとのことで、30以上回遊してましたが、中々現れず。今日はもう駄目かと諦めかけた瞬間、その時は突然やってきました。1頭目はベイビー、2頭目は大人のクジラで、ダイヤモンドモンドヘッドをバックにハイポーズ❣️
大大満足のツアーでした。船酔いの薬があった方が良いかも知れませんねー