All Reviews for Family & Accessible Travel

I made a reservation through the website the day before boarding, as it was cheaper than booking directly with the local tour company due to tax differences. I looked at several options, and this was the lowest price for the same conditions. Still, 30,000 yen per person is OVER.

The reservation process was easy, and I showed the issued voucher to the local tour company, signed, and completed check-in. I checked in at 14:00, one hour before departure, and had a briefing at 14:15. After that, it took about 5 minutes to move to the port. We departed 15 minutes ahead of schedule. Because the waves were high, it felt like being on a roller coaster. We arrived in about 1 hour and 20 minutes. We spent about 2 hours in Napali, and on the way back, we took our time eating a bento while enjoying the sunset, returning by 19:20.

Other tour companies have smaller boats, but you need to be prepared to get wet. The large yacht with a buffet is gorgeous, but it can't get close to the shore, so this tour, which is faster and includes bento and unlimited drinks (including alcohol), was great. There seems to be a morning departure as well, but since it's early, I recommend the afternoon departure with sunset.

現地のツアー会社に直接予約よりも税金分安かったので、乗船前日にサイトから予約。いくつか見たがここが同条件では最安値。それでも1人3万円はOVER。
予約も簡単でしたし、現地ツアー会社には発行されたバウチャーを見せて、サインをしてチェックイン完了。
出航1時間前の14:00に受付し、14:15にブリーフィング。その後港まで移動が約5分。出航予定の15分前に出航。波が高かったせいで、ジェットコースターに乗っているような気分。1時間20分程度で到着。2時間くらいはナパリにいて帰りはお弁当を食べながら2時間くらいかけてゆっくり目で帰り最後は夕日を見て19:20には帰着。
他のツアー会社には小型のボートもあるが、濡れる覚悟が必要。ブッフェ付きの大型ヨットはゴージャスだが、岸壁には近づけないので、スピードも早く、お弁当付きドリンク(アルコールも)飲み放題のこのツアーが良かった。午前出発もあるようだが、朝も早いしサンセット着きの午後出発がおすすめかと。

We were the only Japanese couple, so we received dedicated care from a Japanese female guide, which allowed us to enjoy the experience without any worries. We were very satisfied with both the kayaking and snorkeling. She took many photos for us, and by the time we returned to the hotel, they had already been sent to us.

Before we left, she also provided information about a nearby Japanese-owned coffee plantation, making it a wonderful day. Thank you very much.

日本人は我々夫婦だけだったので、日本人女性ガイドさんに専属でケアして頂き、全く不安なく楽しめました。カヤックもシュノーケリングも大満足。写真もたくさん撮って頂き、ホテルに戻る頃にはもう送って下さってました。
帰り際に近くの日本人経営の珈琲園情報も教えて頂き、とても良い一日となりました。
有難うございました。

Thanks to the support, even those who can't swim were able to enjoy snorkeling. Thank you very much.

サポートをしていただいたので、泳げない人でも
シュノーケリングを楽しむことができました。
ありがとうございました。

I felt very relieved to participate in the tour as Japanese was also understood. The sandbar was about knee-deep, but the scenery was beautiful and it was the best. It was a bit disappointing that it rained in the morning, making the water a little murky, but the sea was still beautiful. The hamburger we ate on the water was also very delicious.

日本語も通じて非常に安心してツアーに参加できました。
サンドバーでは膝ぐらいでしたが、景色も綺麗で最高でした。
当日朝が雨で少し水が濁っていて残念でしたが、綺麗な海でした
海上で食べるハンバーガーもとても美味しかったです

The Catamaran was well maintained and clean. The food was excellent and drinks were excellent.

Extreme Zipline experience that was well run, organized, and most importantly you felt completely safe!

This trip to the sandbar was excellent. The company has the day very well planned for guests so that you don’t have to worry about anything other than relaxing.

Here are all the pros:
Pick up and drop off from Waikiki available
Lunch provided
Paddle board and kayak use included
Nice sun deck set up
Friendly staff
Great music for the trip to and from

Overall, excellent experience and I’m glad I didn’t miss it.

Caprain Lauren was great. Informative, helpful,and professional. We saw pilot whales, sea caves, a turtle, and of course...the snorkeling.
Both spots were great and we had PLENTY of swim time.
Thanks for a great trip!

Overall outstanding!!!!!!!!!! Fantastic!!!!!!!!!!!!!!!!!!!!!!! Awesome view!!!!!!!!!!!!!

This zip line course is the real deal! Not only they have 8 individual zip lines, but each has it's character and unique feature. We really loved to do different tricks, and also enjoyed some very long zip lines that we haven't experienced anywhere else.

Guides were fun and very helpful, and had 'super human' abilities whenever someone was stuck on a line.

We will definitely come again next time we are visiting the island!

My family of 4 had the best time on this excursion in June. The crew was organized, friendly, and punctual. The boat was big and comfortable, we were able to stand while driving and the music selection was fun. We saw spinner dolphins and that was the highlight of our whole trip to Kauai. Another super fun part was going into a couple of caves, one of them all the way and turned around. We stood under a waterfall, took amazing pictures, the coast formation is incredible.
The one part that wasn’t great was the snorkeling, the spot didn’t have many fish or sea life. It was very deep and brown. We were very excited to snorkel off the Napoli Coast and it was a disappointment. But it’s likely just the way the coastline is now, sadly.
The sandwiches were great, good chips and drinks.
Overall, it was a very cool experience!

I arrived on time, but there was not much guidance, and I didn't know what to do. I was flustered and confused about the drinks as well. It's understandable that Japanese isn't spoken, but the staff didn't have any smiles either. After it started to rain, there was no guidance, so I returned to my room.
I think the meal was Hawaiian cuisine, but the taste was just okay. I was a bit disappointed.

時間通りに行きましたが、案内があまりなくどうしていいかもわからず、ドリンクも何も分からずあたふたしました。日本語が通じないのは仕方ないけどスタッフも笑顔もないし。雨が降り始めてからの案内もなく部屋に戻りました。
食事もハワイ料理だと思いますが、味もいまいち。少しガッカリでした。

Awesome activity! This is my second time booking captain bob’s and I can’t tell you enough how great it is, you would need to experience it for yourself! From the start, the staff are very welcoming and keep you entertained throughout the entire experience. They take the time to go around to chat with everyone, making it a comfortable excursion. Although they don’t do anything specific for birthdays, they still made sure to sing her a happy birthday! Book it, you won’t regret it!

Service was superb, some mistakes happened but all corrected in few minutes and very grateful for the results. The ride was great our captain has a very unique talents knowing names by only observing his passengers makes the ride in the open sea more familial atmosphere, feeling safe plus the views its just amazing. Definitely this a must to do to blow away your personal stresses. Really the whole family enjoyed.

Just considering the line of cars waiting from early morning and the queue for entry, you can already see the value of the tour. There’s no competition for reservations, making it easy to plan. Additionally, there are some insider tips, and the specialists share insights about the highlights and features of Hanauma Bay that we would never discover or experience on our own. For those who are familiar with Hanauma Bay and may visit multiple times in the future, I highly recommend experiencing this at least once. The ocean is truly wonderful, as are the two of you. Until we meet again, mahalo.

早朝から順番待ちの車の列と、入園待ちの列を考えたら、それだけでもツアーの価値が分かります。予約争奪戦も有りませんので、予定が立てやすい。更に裏ワザがちらほらあり、見どころスポやハナウマ湾の特徴などの、スペシャリストだから知る物を教えて下さり、私たちだけ頑張っても決して分からない、体験出来ない経験です。ハナウマ湾へ行きなれた、これからも複数回行くかも知れない人は、1度体験をオススメします。とても素晴らしい海とお二人です。またお会いする日までマハロ

Fantastic tour of an amazing place. You see lots of incredible scenery and see where tons of your favorite movies were filmed. The tour is a good balance of learning about the ranch and having a great time driving the side by sides.
They definitely prioritize safety and make sure everyone is doing what they should be in order to have a good time.
You will get dirty from driving on the dusty roads. If you wear contacts be sure to use the goggles they provide to keep the dust out of your eyes.
They also provide a bandana which helps keep the dust our of your mouth/nose.

Great activity for those who want to get the opportunity to swim in a waterfall. The hike to the waterfalls was relatively short although somewhat slippery at times. We had hiking shoes which I would definitely recommend. Folker our guide did a great job of explaining the culture and plants around us as we hiked, as well as giving us tidbits to keep us safe along the way. It was an incredible few hours and one we will surely remember.

What an amazing afternoon on the water! The captain Glenn had a great sense of humor and maneuvered the boat expertly, keeping everyone informed about what was coming next. Meanwhile Alec and Aaron did an amazing job of making everyone feel at home on the boat from great cocktails to great conversation! Would highly recommend!

Yoshi was a fantastic guide that provided us with such a memorable experience. He supplied us with coats and blankets and snacks so that we were comfortable. He also showed us constellations and stars through his telescope. If you are fascinated by the stars you will never forget this experience. Must try!

Last year, I was able to enjoy a horseback riding course that featured scenery from movie filming locations, and I was looking forward to it again this year. However, this year, it ended up being just a two-hour ride along a mountain path, which was disappointing. The people in my riding group were similarly frustrated and said they didn't want to participate again. Is it the instructor who decides the course? Was it just bad luck this year? If possible, please let me know.

昨年は、映画ロケ地の景色も楽しめるコースを乗馬することができ、今年も楽しみに申込したところ、今年は山道を、ひたすら2時間乗馬するだけで終わってしまいガッカリでした。一緒に乗馬したグループの人達も同様に不満を爆発しており、2度と参加したくないと言っていました。コースを決めるのは、インストラクターが決めるのですか。今年は運が悪かっただけなのですか。よかったら教えてください。

If you want a beautiful setting, great food and an organized exciting show then you should pick this luau.
Dancers were all amazing !
The length of time, open 2 hour bar , seating and staff were exceptional as well.
This was not my first luau but it was for my boyfriend and he was impressed with it!

beautiful day on the sand bar with great music and organization with tons of activities included (kayaking, paddle board, snorkeling). felt very safe even with two small kids in the open ocean. highly recommend for families!

I enjoyed the beautiful sea at Sandbar. We also saw sea turtles while sailing, and we were able to see sea turtles while snorkeling as well. The hamburgers were delicious, and the weather was great.

サンドバーではキレイな海を楽しめました。また、航行中にウミガメも見れて、シュノーケリングでもウミガメを見ることができました。ハンバーガーも美味しく、天気にも恵まれてよかったです。

Amazing guides, beautiful scenery and A lot of fun zipping around on the ATVs. Learnt a lot and made special memories.

On the round-trip boat, there was a lively atmosphere with live music. While playing with the SPU and canoe, the staff amusingly helped pull us back when we were about to drift out of the safe zone, allowing us to enjoy ourselves with peace of mind. During snorkeling, we were given food to attract the colorful tropical fish, and we were able to enjoy the beautiful waters of Hawaii.

往復の船の中では、雰囲気満点の生演奏。
SPUやカヌーで遊んでいて、風で安全区域から出そうになると係の方々が面白おかしく、引き戻し助けてくださり、安心して遊ぶ事ができました。
シュノーケリングでは、餌を持たせてもらい、色とりどりの南国の魚達が側に集まって、美しいハワイの海を楽しむことが出来ました。

The staff were very friendly. The water clarity at the snorkeling spot wasn't as good as I had hoped, but I was able to encounter sea turtles and manta rays, which made it a lot of fun.

スタッフ皆様、大変親切でした。シュノーケリングスポットの海の透明度は期待したほどではなかったですが、ウミガメやマンタにも遭遇できて、大変楽しめました。

I got lost at Honolulu Airport and was late for the pickup time, but they waited for me. Thank you very much.

ホノルル空港で迷ってしまいお迎えの時間に遅れてしまいましたが、待って頂きました。ありがとうございます。

The driver arrived about 10 minutes late from the scheduled pickup time, but he was very kind and accommodating, so I didn't mind the delay at all! However, flights from Honolulu to Japan tend to be concentrated in the morning to early afternoon, making the airport extremely crowded. Since the pickup time is somewhat fixed, I don't think it's suitable for those who want to relax at the airport.

予定していたピックアップの時間から10分ほど遅れてきましたが、ドライバーの方が親切に対応してくださったので、10分の遅れは全く気になりませんでした！
ただ、ホノルルから日本への出発便は午前中からお昼過ぎに掛けて集中するので、空港は大混雑です。ピックアップの時間がある程度決まっている以上、空港でのんびり過ごしたい方には向かないかと思います。

We are here celebrating our 30th wedding anniversary and were looking forward to the sunset sail. It was absolutely amazing! The drinks were great and it was very relaxing. The staff were very attentive and polite. If we ever come back to Waikiki, we will definitely do this sunset cruise again and tell anyone we know that will be visiting here to hit up Moana Sunset Cruise.

Russ was an excellent tour guide. Informative and humorous. Nice 1/2 day tour of Lana’i. Hulopoe Beach was disappointing but just luck of the draw.Four Seasons was nice to visit.