All Reviews for Family & Accessible Travel

I received the voucher for the pickup time and location based on my departure flight from Honolulu Airport, along with a photo of the shuttle bus, which made me feel at ease. When I used the service, the driver confirmed my name before loading my luggage, and I was able to arrive at the airport smoothly.

ホノルル空港出発便に基づきピックアップ時間と場所のバウチャーとシャトルバスの写真を送ってもらい安心して利用出来た
利用時は運転手さんもしっか名前で確認してから荷物を乗せてくれスムーズに空港に到着出来た

Educational, fun, and awe inspiring views all around this North Shore Eco Tour of the 10,000 acre ranch. Ryan was knowledgeable, showing us all of the different flora and wild boar trails, and went out of his way to provide extra help for me getting in and out of the vehicle and in and out of the water. Had a great time at the "playground" being the only participant to fall completely off my seat! What a great time it was bouncing around the property and basking in nature's beauty.

Our Tour Guide, Jon, was an outstanding storyteller and kept us entertained with background, legends, history and personal observations of the stops on the tour. He was treated us as Ohana and made sure we had water and juice, delivered our lunches to us, checked that every one was comfortable. At the waterfall trail, my knee acted up so I found a shady spot to wait for my husband. Jon had rented a scooter to go down to the waterfall to check on everyone else. On the way back Jon insisted I use the scooter to return to the bus. I nominate him for employee of the year.

I was very nervous before trying parasailing at a height of 150 meters for the first time, but the staff were kind and it was a lot of fun throughout. I didn't feel unsafe and would like to participate again. The motorboat swayed a bit on the waves, so I took motion sickness medication before going.

初めてパラセイリングで150mの高さは乗る前はとてもドキドキでしたが、スタッフ方たちが親切で終始とても楽しかったです。
危ないこともなくまた参加したいです。
モーターボートは時々波にのり揺れます。酔い止めは飲んで行きました。

The tour was fun, but the high waves in Waikiki and the simple life jackets that resembled airplane life vests seemed difficult for my 7-year-old child for snorkeling. We were able to see sea turtles while snorkeling, and it was enjoyable to sail out with the yacht's sails up. It might be fine for children who are strong swimmers and accustomed to snorkeling.

ツアーは楽しかったですが、
7歳の子供にはワイキキの高い波と、
飛行機の救命胴衣のような簡易ライフジャケットはシュノーケルには難しかったようです。
シュノーケルでウミガメも見れましたし、
ヨットの帆を張って沖まで行ったりして楽しかったです。
泳力とシュノーケル慣れのある子供なら大丈夫かも。

For group airport transfers, I usually use Uber, but for solo travel, the shared shuttle service is convenient, and I always make use of it.

グループでの空港往復はUberとかに成りますが、一人旅だと乗合送迎サービスが便利で何時も利用させて頂いてます。

Although we Japanese felt a bit anxious about everything being in English, the driver was a very kind woman who provided excellent service while announcing the history of the Ala Wai Canal and Waikiki. She was very attentive, and we had no worries at all since she was well aware of the arrival location and flight number at the airport.

全て英語で我々日本人からすると多少不安があったものの、とても親切な女性のドライバーで、アラワイ運河やワイキキの歴史などをアナウンスしながら丁寧な対応でとても良かったです。
空港の到着場所も便名をきちんと把握されていて全く心配なかったです。

When I used it four months ago, I had to wait for over 30 minutes, but this time I was able to board in about 10 minutes.

The windows are large, allowing for great views, and the seats are spacious, making it very comfortable. I will definitely use it again soon.

4ヶ月前に利用したときは30分以上は待たされましたが、今回は10分ほどで乗車できました。

窓も広く景色を楽しめますし、席も広々としているのでとても快適です。また近々利用させていただきます。

Nice boat ride and short walk to a grotto covered with ferns. Pretty walk.

Best thing we could do !! Very lucky to see turtles and dolphins !!

I was recommended Hanauma Bay as a great spot in Hawaii by a friend, but I learned that reservations are required for entry. Since I can't drive, I was looking for an all-inclusive plan and found this tour.

I had only snorkeled once before, so I was a bit anxious, but the small group and the attentive guidance in Japanese made it a wonderful experience. I was really happy to see sea turtles!

Hanauma Bay has more waves than I expected, so while floating, my body was swaying, and I was glad I took motion sickness medication. (There were others who got seasick as well. I tend to get motion sickness easily, but thanks to the medication, I had no issues at all.)

I heard that it's difficult to reserve entry tickets for Hanauma Bay, so I'm really glad I booked this tour considering that aspect too.

友人からハワイのおすすめの場所としてハナウマ湾を教えてもらいましたが入場に予約が必要とのことで、車も運転できないので全て込み込みのプランを探しておりこのツアーを見つけました。
シュノーケルは一回しか経験がなく少し不安でしたが、日本語で少人数で丁寧に進めてもらい、ウミガメも見ることができて本当に良かったです！
ハナウマ湾は思ったより波があるので、浮いている間に身体が揺れるので酔い止めを服用していってよかったです。(波酔いしてしまっている方もいました。自分もかなり乗り物酔いしやすいですが、薬の服用のおかげで全然問題なかったです)
ハナウマ湾の入場チケットは予約困難らしく、その点も含めてこのツアーを予約してよかったなと思います。

An interesting tour. Staff are friendly and knowledgable. Loved that we got to stop off and see a few of the sites along the way. Soooo many movies had scenes filmed on location. The views are extraordinary as well.

The staff members are amazing, and the food was delicious, but it would have been perfect if there were more play equipment! The staff doesn't go down to the sea, so it feels like you have to enjoy it on your own. However, the boat was beautiful, there were plenty of fish, and we even got to see turtles, so it was a lot of fun!

スタッフさん達は最高ですし、食事も美味しかったけどもう少し遊具が充実していれば完璧でした！
スタッフさん達は誰も海に降りないので自分たちで楽しむ感じです。でも船は綺麗で魚も沢山いて亀にも会えましたしとても楽しかったです！

It was our 2nd time at the summit after 14 years with your company and we were more concerned about the summit weather due to last time it was so windy and cold to stay outside of the car.

But, the weather this time thanks to god it was good to watch the sunset.

Our driver was so nice was caring, professional skill of guiding and a gentleman.

He was caring everyone.
This made our trip OUTSTANDING.

I would recommend this trip to anyone eligible it is good tour with a Mercedes 4WD van with 14 passengers.

This is a tour I wanted to go on for a long time. Since going individually with THE BUS takes a lot of time, I decided to join this tour.

Upon arrival, I received a tour explanation in Japanese, and during the waiting time, I was able to see horses and take photos.

The movie location tour was great as we traveled while enjoying the magnificent mountains from the bus. It was nice to take pictures with dinosaur bones used in Jurassic World.

The Kaneohe Bay cruise was smooth without feeling seasick, and there was no splashing of seawater (those who don't mind getting wet can sit at the front), allowing us to relax while enjoying the beautiful sea.

However, the explanations were in English, so I couldn't understand much. Also, since I was seated at the very back of the bus on the return trip, it was too cold, and I felt like I might catch a cold.

前から行きたかったツアーです
個人で(THE BUS)行くのは時間もかかるのでこちらに参加させて頂きました

到着すると日本語でツアーの説明を受け、待ち時間に馬を見たり写真を撮ったり出来ます

映画ロケ地巡りはバスから壮大な山々を見ながら周ります
ジェラシック・ワールドで使われた?恐竜の骨などと写真が撮れて良かったです

カネオヘ湾クルーズも酔うほど揺れず、海水がかかる事もなく(濡れても良い方は前方に)、綺麗な海を眺めながらのんびりできました
　　
ただ英語の説明なのでチンプンカンプン
だった事と、復路のバスが1番後ろだった為か、寒すぎて風邪引きそうでした

I recently had an amazing horse riding experience, and I couldn’t recommend it more! The ocean views were absolutely breathtaking, and the overall ride was incredibly peaceful and enjoyable. As a beginner, I felt completely at ease, thanks to the friendly and knowledgeable guides. It’s the perfect activity for anyone looking to relax and take in the natural beauty of the surroundings. I’ll definitely be coming back for another ride!

We had a great transportation to and from the boat. The driver was friendly, pleasant, and knowledgeable about the area.I loved being able to snorkel, swim and just be on the platform. There was musical entertainment on the boat, which was nice on the way to and on the way back from the sandbar. The crew made everything fun and made sure that everyone was safe. I would do it again, for sure, and maybe next time I will have the courage to try the stand up paddle board.

I was able to explore under clear skies without encountering any squalls.

I had high expectations for the movie location tour, so I felt it was just okay and wasn't particularly moved. However, I was impressed by the breathtaking views during the jungle exploration tour, especially since I didn't have high expectations for that. It's all about not expecting too much!

スコールにも合わず、晴天の中回れました。

映画のロケ地巡りは期待が大きかったこともあり、まあまあと感じ、感動まではいきませんでしたが、ジャングル探検ツアーは期待していなかった分、絶景に感動しました（笑）
期待し過ぎないことですね。

The evening of our tour wasn't the best as the clouds wouldn't leave the top of Mt. Haleakala. So, we didn't see the sunset nor the stars. Yoshi did take us to to other locations as we descended Haleakala and FINALLY the stars could be seen. We viewed the heavenlies for at least 30 minutes if not more. What fun!! And Yoshi provided us with coats and blankets to keep us warm. The donuts and hot coffee and tea was appreciated as well. It was a fun evening.

After the reception, you watch a Japanese safety video, and then it's time to start horseback riding. The horses are incredibly smart, so even beginners can ride with confidence. They will first teach you how to stop, start, and turn left and right, but since the horses are intelligent, they will walk and stop on their own without much input from you. Once you start, you won't get off the horse, and you'll ride in a line for a solid two hours or more through the great outdoors. The horses are equipped with bags where you can store drinks, so it's possible to drink while riding. Additionally, taking photos with your smartphone is allowed, so you can capture the beautiful natural scenery while riding. In Japan, you can't have such a long horseback riding experience, so I'm really glad I participated.

受付後、日本語の注意事項映像を見たら、乗馬してスタートです。馬はすごい賢いので、素人でも安心して乗馬できます。止まり方、スタートの仕方、左右方向への方向転換は最初に教えてくれますが、馬が賢いので、こちらが操作しなくても、歩いたり、止まったりしてくれます。スタートしたら、馬から降りることはなく、一列になってひたすら大自然の中を、みっちり２時間＋α、乗馬し続けます。飲み物等を入れれる袋を馬に装備しているため、乗馬しながら、飲み物を飲むことは可能です。また、スマホでの写真撮影はＯＫのため、乗馬しながら大自然の風景を撮影することができます。日本では、こんなに長い時間、馬に乗る経験はできないため、参加して本当に良かったと思います。

Mantas can be seen in other countries as well, but the encounter rate on the Big Island of Hawaii is overwhelmingly high, so I definitely recommend experiencing it. During the session I participated in, several large mantas swam right in front of me, providing a truly valuable experience. The Japanese-speaking guide was very attentive, making it a reassuring tour.

For those who will be participating:
- The boat will speed towards the destination for a while, and it can be quite bumpy. If you're worried about seasickness, it's recommended to take motion sickness medication before joining.
- It gets chilly after coming out of the water. Bringing a large towel can be useful as it can also serve as a wrap.
- Since it's a popular tour, seats can fill up quickly, so it's advisable to keep your belongings to a minimum (if you don't want to place them on the floor). A waterproof bag is recommended as a lot of seawater comes into the boat.
- There is only one Japanese-speaking guide, and of course, they won't be able to provide individual attention to everyone. Especially for beginners in snorkeling, it's safer to familiarize yourself with how to wear the snorkel, how to fit it, how to put on a wetsuit, and how to enter the water beforehand.

マンタは他の国でも見られるそうですが、ハワイ島での遭遇率は圧倒的に高いそうなので、ぜひ体験することをお勧めします。私が参加した回も、大きなマンタが何匹も目の前でくるくると回ってくれて、とても貴重な体験をすることができました。
日本語対応ガイドさんもきめ細やかに対応してくださって、安心できるツアーでした。

これから参加する方に向けて
・爆速のボートをしばらく走らせて目的地に向かいます。かなり揺れます。船酔いが心配な方は酔い止めを服用してから参加するのがおすすめです。
・海から出た後は冷えます。大きなタオルを持参すると羽織にもなるので良いと思います。
・人気なツアーで席が埋まることも多いそうなので、荷物は最小限がおすすめです(床に置きたくなければ)。海水が船内にかなり入ってくるので、防水対応の袋に入れると安心と思います。
・日本語ガイドさんは一名で、もちろん自分たちだけにつきっきりでケアしてくれるわけではありません。特にシュノーケリング初心者の方はシュノーケルの装着方法や合わせ方、ウェットスーツの着方や海への入り方等々、事前に知識を入れられるものは入れてから望んだ方が安心です。

The most perfect day ever. Captain Robin was beyond amazing and hannah was so lovely. The whole experience was a 10/10 it was my favorite day on the trip. I was with a party of 6 and the attention to making sure we all had a great time was so amazing. The snorkel was so ethereal we saw so many turtles and fishes. The sandbar activities were so fun. Would recommend to everyone !!

This time, I purchased from Veltra because there was a discount coupon. If there is no coupon, it's cheaper to buy on-site using coupons like those found in free papers. Also, for seniors, even at regular price, it's cheaper on-site.

今回はベルトラの割引クーポンがあったので、ベルトラから購入しました。クーポンがない場合には、フリーペーパーについているようなクーポンを利用して現地で購入したほうが安いです。
また、シニアのかたは定価でも、現地のほうが安いです。

This was the third time we have attended this luau and this was jut delightful. Instead of a buffet, servers brought dinner to us - a wide selection of Hawaiian flavors - just yummy!
Our server as Jonathan and he was just delightful...great welcoming personality like he really appreciated that we were there.
This is the best luau and the area and highly recommended.

I loved the cruise!... Sit in the back if you don't like the movement of the boat. The scenery and water was beautiful! We saw dolphins and turtles! The weather was beautiful!! Lastly, the crew was the best!!! Can't wait to go again!

It was great!! Relaxing...and the tour guides were SUPER!!!! Can't wait to visit again!

Driving the buggy can be a bit nerve-wracking at first, but you'll get used to it if you keep at it. I had so much fun driving for over two hours! You can enjoy a different side of Hawaii compared to Waikiki.

After the buggy ride, the lunch break before getting on the bus is short, so you should either order right away as soon as the activity ends or stick to something simple like a sandwich, otherwise, you won't have time to eat due to the high number of participants.

バギーの運転は最初不安があるものの、続けていれば慣れます。二時間以上運転してとにかく楽しかった！ワイキキとは違うハワイを満喫できます。
バギーの後、バスに乗る前のランチの時間が短いので、アクティビティが終了次第すぐに注文するか、サンドウィッチなど簡単なもので済ますかしないと、利用者が多いので食事をする時間がなくなります。

We chose Chief’s Luau for our honeymoon and it was one of the best moments of our trip. Chief made sure we laughed all the time and got impressed by the outstanding performance. Definetly worth it and we are sure we will go back.

Everything was great, exactly how it’s described
The timing, the staff, the photographer on board and under water was great, we saw the turtles, and dolphins, loved it
Take early time so u will be done by noon and you have another half of the day to do more or rest
My kids were excited to be in the water, they were little too small for snorkeling (4 and 2 years old) so didn’t snorkel

This was these best. Our guide Sarah was great! We received a history lesson along with great AV instructions. We enjoyed the entire staff all friendly and informative. Thank you Sarah and Team.. We will see you next year.