All Reviews for Airport Transfer & Services

I requested a round trip with this shuttle. Both going and returning, I had to wait and wait! My frustration level was at 100%. It might be impossible for those who are short on time.

往復をこのシャトルにお願いしました。行きも帰りも待つ待つ！イライラ度100％でした。
時間のない方には無理かも

I would recommend this service to anyone. After a long trip from Australia we were greeted by our Driver who looked impeccable. He took our suitcases and gave us a very comfortable ride to our hotel, while giving us some information about the Island along the way.

THe Lei's were beautiful and fun surprise for my wife. Romantic way to start the trip. Mahala

We used this for our honeymoon trip.
Since our hotel was the first drop-off location, we were on the bus for about 20 minutes!
Even if it hadn't been the first stop, I think it would still be quite fast.
For around 1,700 yen, I'm satisfied with this.
However, I gave it four stars because we had to wait a bit for the bus to arrive.

新婚旅行で利用しました。
たまたま自分たちのホテルが最初に降ろす場所だったため、乗っていた時間は20分くらい！！
もし、初めじゃなかったとしても全然早いと思います。
1700円ほどでこれなら満足です。
でも、バスくるまで少し待たされたので星４つにしました。

Our greater was very good. There was a little confusion she held up two signs one for my grandson named young and one for us name Weiss, however, when we came off the plane she thought that she was still waiting for another person and then realized that all three were us. She even took the time to walk us to the escalator and show us where to go for baggage.

The shuttle had more than ten passengers and made stops at the Hilton and the Sheraton in front of King's Village while passing through Ala Moana Boulevard, where Aloha Tower is located, so it took about an hour to arrive at the Island Colony where I was staying. I chose this shuttle because it only visits a maximum of five hotels, but it took longer than expected due to traffic on a Friday afternoon. If it had been a shuttle that stopped at more hotels, I think it was definitely the right choice to use this one.

シャトルには十名以上のお客さんが同乗していて、空港からアロハタワーなどが建つアラモアナ・ブールバードを通ってヒルトンや、キングズビレッジ前のシェラトンなどに停車していったので、宿泊するアイランド･コロニーに到着するまで1時間位かかりました。
最高5つのホテルしか回らないということで、こちらをシャトルを利用しましたが、金曜日の昼過ぎで道路が混んでいたため予想以上に時間がかかりました。これが、もっとたくさんのホテルを回るシャトルだったらと思うと、やはりこちらのシャトルを利用して正解だったと思います。

We ended up having different return dates for our family, so we used it again. It's more affordable for up to two people. Next time, I think I'll try using it from the airport as well.

家族で帰りの日がバラバラになってしまい、また利用しました。
2人までですと割安です。
今度は空港からも、利用してみようと思います。

I requested this service for the first time because a friend living in Hawaii used it. It was cheaper and smoother than a taxi, which was great.

ハワイ在住の友人が利用していましたので、初めてお願いしました。
タクシーより安くスムーズで良かったです。

I used this service to catch my return flight from Honolulu at 11 AM, but the hotel pickup was at 7:30 AM. The roads weren't particularly congested, but we stopped at five hotels, and there were guests who had to wait for a while without being picked up. By the time we finally left the Waikiki area and started heading to the airport, it was already past 8:30 AM. This was my second time using the service, and compared to my last experience, which was much smoother and I arrived at the airport quite early, I realized that the situation can change each time, even at the same time of day. I felt it would be better to allow for more time before departure.

ホノルル11時発の帰国便に乗るため利用しましたが、ホテルのピックアップは7時半でした。特に道路は混んでいませんでしたが、全部で5つのホテルを回り、しばらく待っても来なかったお客さんがいたり、なんだかんだでワイキキ地区のホテルを出て空港への道を走り始めたのは8時半を回っていました。二度目の利用で、前回はもっとスムーズで、空港到着が早すぎるくらいだったのに比べると、同じ時間帯でもその都度、状況は変わるので、余裕を持って出発したほうがいいなと感じました。

I also used the shuttle from the airport to Waikiki, and at that time, it was a slightly larger van that could accommodate about 15 people. However, on the return trip, it was what you would call a large limousine bus. The design of the bus was different, so I was momentarily confused. When I told the driver the voucher and destination, he kindly guided me. By the way, I didn't see the shuttle design that is listed on this site. It seems that they change the vehicle depending on the time and the number of reservations.

空港からワイキキも利用したのですが、
その時は１５人くらい乗れる少し大きめのワゴンだったのに、
帰りはいわゆる大きなリムジンバス。バスのデザインも違うので、
一瞬戸惑いました。
運転手の人にバウチャーと行き先を告げると親切に案内してくれるのですが。
ちなみに、このサイトに掲載されているデザインのシャトルは見なかったです。
時間帯と予約人数によって、手配する車両を変えるようですね。

It's cheap and the reservation process is easy! The driver was kind, which was great. I think it's a very convenient mode of transportation for those traveling alone.

安いし、予約も簡単！
運転手も優しいかたで良かった。
お一人で行動される方にとってはとても便利な交通手段だと思います。

The bus arrived a little earlier than scheduled. It was speedy and efficient. The seats were comfortable, and we reached the airport in no time. I would like to use it again.

時間より少し早くバスが到着。スピーデイで無駄がなかったです。バスもゆったり座れてあっという間に空港へ。また利用したいです。

What I always use is cost and convenience. Unless there is a significant issue, the pickup usually arrives at the scheduled time. Depending on the road conditions at that time, we may take the highway or use regular roads, but there are no special delays that cause problems.

いつも利用しているのは費用と利便性です。　よほどのことが無い限りほぼ予定の時刻にピックアップが来ます。　空港へはその時の道路事情ですぐに高速になったり一般道路を利用したりですが特別遅れて困りることはありません。

The pickup was almost on schedule when we arrived at the hotel, and although the road was congested, it was enjoyable to pass through areas where we could walk around the city while detouring.

ピックアップはほぼ予定通りでホテルにつきましたし、道が混んでいましたが迂回する中で街歩きしたところを通っていたので楽しかった。

They arrived on time to pick me up, and I reached the airport with plenty of time to spare. Everything was accurate, and they handled my suitcase with care, which was great.

時間通りに迎えにきていただき、余裕を持って空港へ到着。正確だし、スーツケースの取り扱いなども丁寧で良かった。

I participated in Hawaii for the first time with my relatives, and although I was filled with anxiety due to the many unknowns, the clarity of the pickup process made things easier. Even though the roads were congested, I felt a sense of accomplishment when the route I remembered from walking around the city matched up.

初めてのハワイで親戚と一緒に参加しましたが、知らないことだらけで不安がいっぱいでしたが、ピックアップの判りやすさと、道は混んでいたけれど街歩きで覚えていた経路が一緒だった時には何となく得したような感じが。

I always ask Mr. Roberts for the shuttle. Since it's just transportation, I shouldn't expect too much, but at least the price performance is excellent.

いつもシャトルはロバーツさんにお願いしています。
送迎だけなので余り高望みをしてもいけないでしょうが、少なくとも価格パフォーマンスは最高でしょう。

I made a reservation in Japan before departure. They were supposed to pick us up in front of the hotel. Even after 10 minutes and then 20 minutes, they didn't arrive... After confirming by phone at the front desk, another 15 minutes passed...

It seems they were delayed because there was a large event happening in Waikiki at that time, but then the person in charge rushed over looking flustered. For a while, they were making phone calls and seemed quite confused. We hurriedly carried our suitcases and golf bags to the bus stop, which was about a 5-minute walk...

In the end, it was just the four of us—my husband and I, along with an elderly couple from abroad—who were taken directly to the airport in a large tour bus. The immigration line was also very long, and by the time we got through, it was already boarding time. All in all, I was relieved to finally return to Japan, but I was on edge the whole time.

出発前に日本で予約していきました。ホテル前でピックアップしてくれる予定でした。10分経っても20分経っても来ない････。フロントで電話確認してもらい、さらに15分過ぎ････。
丁度ワイキキ市内で大規模なイベントが開催されてたから遅れたのでしょうが、その後担当者が血相を変えて駆けつけてきました。暫くは電話をかけまくってましたが、かなり混乱していました。歩いて5分くらいのバス乗り場までスーツケースとゴルフバックを駆け足で運び････。
結局、私達夫婦と外国の老夫婦の計4人だけで大型観光バスで空港まで直行してくれました。
入国審査も大行列で、抜けた頃にはもう搭乗時間になってました。何はともあれ、何とか日本に戻って来れてホッとしましたが、ドキドキしっぱなしでした。

The Lei was very nice. Very fresh flowers. But the greeter was not very personable

Usually, there are no problems, but this time there were various issues. The delay of the shuttle and the overbooking of the small van were a bit tiring. These things can happen.

いつもは炉ラブルなどないんだけど、今回はいろいろ有った。送迎車の遅延にオーバーブッキングとなる小さなバンはちょっと疲れた。こんなこともあるでしょう。

It was a long-awaited trouble. It was explained as Big Bus, but the pickup took a long time to arrive, and the van that seemed to be contracted was completely full, resulting in some people being left behind. It was my first trouble.

久しぶりのトラブルでした。Big Busと説明だったがなかなかお迎えが来なくて、契約と思われるバンでぎっしりと満員、積み残しが出る状況でした。初めてのトラブルでした。

From Las Vegas, I transferred in Los Angeles to Honolulu. They were waiting for me at the domestic arrival area, so it was smooth without any need to search for them.

ラスベガスがら、ロサンゼルス乗り継ぎでホノルルへ。国内線の到着の所で待っていてくれて、探すこともなく、スムーズでした。

I had lei's sent to my son and his girlfriend. I wanted it to be a surprise. I was a little worried they would not see you but everything went well. They were so happy with them. They told me the woman wad very very nice and answered any questions they had.
Thank you so very much for your great service. I will definitely use it again!!

10 out of 10 service. Chauffeur met ua directly outside of baggage claim with our name. Cool water offered in the car. Smooth ride

He had been to Oahu three times before and never got a lei. You should've seen his eyes light up when he saw his name in big letters being held up by the nice person ! Success! Thank you !

I used it on the way there, and since they also came to pick me up at the hotel on the way back, it was very convenient and helpful, especially since I had a lot of luggage.

行きに利用させていただきましたが、帰りも
ホテルまでお迎えがきてくれるので
荷物も多かったので大変便利で助かりました。

This time, I applied for the shuttle service for the first time. I usually travel by taxi, but since the taxi stand is a bit far, I decided to request it.

The guide who came to pick me up was very pleasant, and I was able to be transported to the hotel very smoothly.

I would like to use this service again.

今回送迎を初めて申し込みました。
いつもタクシーで移動しておりますが少しタクシ乗り場まで
遠いこともあり、お願いしました。

お迎えにきてくれガイドさんは大変感じが良く、
とてもスムーズにホテルまで送迎していただけました。

また利用したいと思います。

It was a slightly larger shuttle, but it was full with an elderly foreign couple. Sometimes this happens. Without worrying about it, I enjoyed the scenery, and before I knew it, we arrived in Waikiki. It was easy and comfortable.

少し大きめのシャトルでしたが、外人老夫婦で満員でした。こんな時もあります。
気にせず景色を見ながら〜あっという間にワイキキ到着しました。楽チン

We decided to get a SUV from HNL to Waikiki and chose Veltra as our booking agent. The prices looked good and we made our booking. Dealing with Veltra on the phone was excellent when we had to notify of the time change for our arrival from Kahului. Nothing was too difficult for them.
The driver was on time and his friendly nature made the journey really good. He provided some commentary about Waikiki and offered us tips and tricks for a successful stay in Honolulu. Overall the service from both Veltra and Limo service was exceptional. I highly recommend them both.

As we touched down in Maui, I turned to my husband and asked, "does everyone get a lei?" and he replied no, but assured me he'd buy me one once we got outside the airport. Little did we know, my mother had planned a warm welcome with leis for both of us upon our arrival! We were greeted by a very pleasant man who offered us assistance in finding out bags and rental car. Our leis were so beautiful, and kept several days in the fridge for repeat wear.. We could not have been more pleased with this surprise! Would recommend to everyone! Thank you!