Reviewed by: Susan
Excellent, the shuttle was waiting for us on our arrival. The driver was helpful and showed us many sights on the way. The hostess was was extremely helpful as my Mom was in a wheelchair. It was a perfect way to transfer to our hotel.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2017/03/22 |
| Activity Date: | 2017/02/23 |
Reviewed by: ゆきんこ
I was attracted by the low price that included tips. I thought it was a fair price. I was worried about the early morning pickup, but they arrived almost on time. I would like to use this service again next time.
チップ込みの低価格にひかれて利用しました。
良心的な価格だと思いました。
早朝のピックアップで、
もしこなかったら。。と心配しましたが
ほぼ時間通りのお迎えでした。
次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/03/22 |
| Activity Date: | 2017/02/20 |
Reviewed by: Mark Boyd
Great service. Terrific driver . Having to be picked up earlier than I would have preferred was something I could accept!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/21 |
| Activity Date: | 2017/03/13 |
Reviewed by: Paul
I have to remind myself to always choose Roberts for transportation anytime we are in Hawaii. Courteous service and I do appreciate the name board and the lei welcome.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/03/21 |
| Activity Date: | 2017/03/17 |
Reviewed by: Jan Goldberg
Perfect way to arrive in Hawaii! Beautiful leis from me & my daughter in law.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/03/18 |
| Activity Date: | 2017/03/11 |
Reviewed by: ドルフィン
First, after picking up my luggage, it was difficult to find the designated area, and I ended up at the group exit.
The view was beautiful, and I took it all the way to Maui.
The staff was kind and helpful.
まず手荷物を受け取ってから、指定場所が分かりにくく、団体出口に出てしまった。
レイは綺麗で、マウイ島まで持って行った。
スタッフは親切で良かった。
Aloha!
Thank you for reviewing the lei greeting! Your greeter, Alfred, was happy to present you with leis. We appreciate your understanding regarding the renovations at Honolulu International Airport, which has been around for a long time. It's wonderful to hear that you brought leis to Maui. I hope you had a fantastic vacation!
Mahalo!
Jesse
アロハ!
レイグリーティングをレビューしていただきありがとうございます!あなたの挨拶者、Alfredはあなたにleisを与えてくれてうれしかったです。ホノルル国際空港は古くから、改装工事にご理解いただきありがとうございます。あなたがマウイ島にleisを持ってきたことを知ったことは素晴らしいことです。素晴らしい休暇を過ごしたことを祈っています!
マハロ!
ジェシー
| Rating: | |
|---|---|
| Packages: | オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2017/03/18 |
| Activity Date: | 2017/02/21 |
Reviewed by: Don
Excellent service, no waiting, nice friendly driver. Good job, thanks
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Couples |
| Posted on: | 2017/03/18 |
| Activity Date: | 2017/02/20 |
Reviewed by: Richard
Timely meeting at baggage claim; congenial driver who described the sights on the way to the hotel.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/03/17 |
| Activity Date: | 2017/03/14 |
Reviewed by: Debra
Liked the driver. Driver very friendly and informative. Was a little farther from the port than we thought. It was nice to see some of the sites.
| Rating: | |
|---|---|
| Packages: | Cruise Ship to Hotel |
| Attended as: | Families |
| Posted on: | 2017/03/16 |
| Activity Date: | 2017/03/11 |
Reviewed by: Marsel
It was very sucesefull suprise for my son and his girlfriend! Mahalo
| Rating: | |
|---|---|
| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2017/03/14 |
| Activity Date: | 2017/03/11 |
Reviewed by: Gary Allen
No better greeting than receiving a delux lei upon arrival from hours spent on a plane. The delux lei is full and beautiful. It lasts longer by placing in the fridge. Highly recommend for all.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/03/13 |
| Activity Date: | 2017/03/10 |
Reviewed by: Dominique -Australia
Arrived on time, greeting at the airport was friendly and helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/13 |
| Activity Date: | 2017/02/13 |
Reviewed by: おまめ
I use this service every time I go to Hawaii. Everyone except the driver speaks Japanese. There is a slight wait time after arriving at the airport, but it's affordable and very convenient. I will use it again.
ハワイに行くたびに利用しています。
ドライバーさん以外は日本語で対応してくれます。
空港到着後若干の待ち時間はありますが、お手頃価格だし、とても便利です。
また利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/03/13 |
| Activity Date: | 2017/03/09 |
Reviewed by: DJB
Driver was early, got us to the airport on time and parked in the group parking area because it kept us out of the rain
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/12 |
| Activity Date: | 2017/03/08 |
Reviewed by: robb
very nice very fast very comfortable... highly suggest
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/11 |
| Activity Date: | 2017/03/08 |
Reviewed by: ころなり
Just before returning to my home country, the shuttle I was counting on was canceled. I hurriedly searched for alternatives through Veltra and found this one. I had previously relied on Roberts Hawaii for various tours, so I was relieved to secure a reservation.
The next day, while waiting in the hotel lobby, the driver only spoke English. Although the two of us weren't very proficient in English, the driver was considerate and communicated with us. We shared the shuttle with other travelers from the United States and Australia, and despite our limited English, we had a lively conversation.
It turns out that even if you can't speak well, you can still manage!
帰国直前になって当てにしていた送迎がキャンセルに。ベルトラさん経由で慌てて探したのがこちらでした。ロバーツハワイさんには以前からいろいろなツアーでお世話になっていたので、予約が取れてひとまず安心。
翌日ホテルのロビーで待っていると英語しか話せないドライバーさん。こちら二人はあまり英語が達者でないのですがいろいろ配慮して話してもらえました。混載で他はアメリカとオーストラリアの旅行者さんたちでしたが、同じ旅行者同士、拙い英語でしたが話が弾みました。
話せなくても何とかなるもんだなぁ。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/03/11 |
| Activity Date: | 2017/03/08 |
Reviewed by: Dorothy
His was the first time I've ever taken a shuttle while on Maui. I have to say that it was simple to schedule, and my driver was professional and personable. The price was very reasonable, too. I will not hesitate to use the services provided by Roberts next time I visit the islands.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/11 |
| Activity Date: | 2017/03/07 |
Reviewed by: CoCoCorinne
I was met right before baggage claim with a smile and a shell lei. The vehicle was clean, cool and comfortable. No hassle - I'll definitely use this service again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/08 |
| Activity Date: | 2017/03/03 |
Reviewed by: HulaHoney
The greeter was right on time. She had a sign with my name, a chocolate and an informative sheet. It was more than I expected. I would recommend this company to others.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/03/08 |
| Activity Date: | 2017/02/26 |
Reviewed by: Alari
I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/07 |
| Activity Date: | 2017/03/03 |
Reviewed by: Debra
Waited past scheduled time. Passed us. Got to ship okay.
| Rating: | |
|---|---|
| Packages: | Hotel to Cruise Ship |
| Attended as: | Families |
| Posted on: | 2017/03/07 |
| Activity Date: | 2017/03/04 |
Reviewed by: Kimberly
The Driver was very early waiting. Great service very friendly. Comfortable to talk To. I would use the service again . I also recommend this service to anybody while they are in Maui .
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/04 |
| Activity Date: | 2017/03/01 |
Reviewed by: Ken
Every year, I use this service to travel from the hotel to the airport when I come to Hawaii. The pickup time is always accurate, and I feel safe during the ride. There have been no issues, and I will definitely use it again.
毎年ハワイに来るたびホテルから空港までの移動に利用させて頂いています。迎えの時間も正確で道中も安心して乗車しています。特に問題も無くまたリピートさせて頂きます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/03/04 |
| Activity Date: | 2016/03/15 |
Reviewed by: Ken
Every year, I use this service to travel from the hotel to the airport when I come to Hawaii. The pickup time is always accurate, and I feel safe during the ride. I haven't had any issues and will definitely use it again.
毎年ハワイに来るたびホテルから空港までの移動に利用させて頂いています。迎えの時間も正確で道中も安心して乗車しています。特に問題も無くまたリピートさせて頂きます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/03/04 |
| Activity Date: | 2017/03/01 |
Reviewed by: Bruce
Great service! Friendly, prompt, and helpful on time service.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/03/03 |
| Activity Date: | 2014/08/17 |
Reviewed by: Koji
Although I made a reservation the day before, they were able to accommodate me. I think this is the cheapest shuttle bus option available for solo travelers. The reason I didn't give a perfect score is that the bus arrived about 15 minutes late, which made me a bit anxious while waiting. However, that kind of delay might be normal for "Hawaii time." When I boarded, I was the only passenger, but they mentioned that another person was supposed to join. We made a stop at another hotel, but that person never showed up, so it ended up being a private ride for me, which felt a bit awkward. The bus took the scenic route along my favorite Ala Moana Boulevard instead of the highway. Seeing Ala Moana Park and Aloha Tower at the end of my trip was quite moving. The driver was very cheerful and full of Aloha spirit, making for a really pleasant experience. I think this bus is perfect for wrapping up wonderful memories. Next time, I plan to use it for a round trip if the opportunity arises.
前日の予約でしたが、応じていただけました。
一人で予約できるシャトルバスとしては最安だと思います。
評価が満点でなくマイナスなのは、15分くらいバスの到着時間が
遅れ、バスがくるまで少し不安になったからです。
でも「ハワイ時間」としてはそれくらいの遅延は普通かもしれませんね。
私が乗り込んだときは、私一人でしたが、もう一人乗る予定があるということで、
一か所別のホテルに立ち寄りましたが、結局その方は現れず、
私の貸切状態となり、申し訳ない感じでした。
バスは高速ではなく、私の大好きなアラモアナブールバードを通って行きました。
旅の最後に見る、アラモアナ公園やアロハタワーは感慨深いものがあります。
運転手さんはとても陽気で、
アロハスピリッツにあふれた、とても気持ちの良い方でした。
このバスは、素敵な思い出の締めくくりに最適だと思います。
次回、機会があれば往復で利用するつもりです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/02 |
| Activity Date: | 2016/03/09 |
Reviewed by: Star
I wrote a review on the other Lei Greeting, the young lady was wonderful, very professional, very friendly, very warm helpful with everything!!!
| Rating: | |
|---|---|
| Packages: | Classic Kukui Nut Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/18 |
Reviewed by: Star
This was so GREAT the kids and adults that had never been to Hawaii thought it was GREAT!!! The young lady was wonderful!!! She took us to baggage pick up and to the place where we picked up our shuttle. Wonderful!!!!
Aloha Star!
Thank you for taking the time to reply to us regarding your lei greeting! We take pride with giving guests to our islands a piece of the aloha spirit. Our lei makers will be notified of your wonderful review, and I am sure they will be ecstatic to provide more quality leis for years to come.
We sincerely appreciate having the opportunity to serve you, and we hope to do so again in the future!
Mahalo Nui Loa!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/02/28 |
| Activity Date: | 2017/02/18 |
Reviewed by: Araiguma
I stayed Waikoloa Village and my arrival was at night.
I planed to use rent a car from 3rd day of the stay since I didn't want to drive in dark and I knew I wouldn't go out from Waikoloa Village in first couple of days. So I booked Roberts Hawaii's Airport Shuttle.
I couldn't find the Roberts' Shuttle at Kona Airport at first since I went wrong place.
But the Roberts' stuff was at the luggage pick-up place(It's outside).
She put a shell lei around my neck. I felt it's very traditional and really nice.
And it went smooth after that. no long walk.
It's very good service.
Mahalo, Roberts!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2017/02/25 |
| Activity Date: | 2017/02/01 |
Reviewed by: うめこ
It was a domestic flight, and although my ride was waiting for me, the car took a while to arrive. I had to wait for about 20 minutes as they went to pick up other passengers at a different terminal.
国内線でしたが、迎えは待っていてくれましたが、
そこから車がなかなか来ず。別ターミナルに他のお客さんを迎えに行きまたされ20分ぐらいは待ちました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/02/20 |
| Activity Date: | 2017/02/19 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Jan!
Thank you for your wonderful review! Your greeter, Marlyn, was wondering how everything went with your family vacation! She had enjoyed presenting the leis, and we hope it was a great start to your vacation!
Mahalo!
-- Jesse I.