All Reviews for Sightseeing / Guided Tours

As soon as we arrived we notified several members of the serving staff that we were missing our bottle of champagne that we ordered. However bottled chilled champagne was out already at other tables for guests who hadn’t arrived. The staff kept saying they were working on the problem, however it took over an hour into our cruise when they came out with 2 chilled bottles of champagne for two other couples who arrived 18 & 24 mins after we were seated!! They finally brought us a warm bottle of champagne even though we arrived before the other 2 couples. When we complained about the warm bottle of champagne the staff didn’t seem to know what to do. They took the warm bottle away and the champagne glasses they had poured. We asked why they gave the other couples chilled bottles and served them before us even though we boarded and were seated before them. The staff apologized but had no excuse! Finally a hour and 40 mins into the cruise the server comes out without with the same bottle they had taken away earlier. So they had put it into the fridge and now we are short champagne because they thrown out the warm champagne they had poured earlier. And to make things worse they brought us some empty dirty champagne glasses which they claim were ours from
earlier!!! They said they stuck our glasses into the fridge to cool them after they tossed out the warm champagne that was in them ! We demanded clean glasses and a full bottle of chilled. After another 18 minutes we FINALLY received our bottle of chilled champagne that should have been waiting for us when we boarded the ship! This just put a damper on the whole cruise. We literally had to quickly drink the champagne because we were returning to port soon after finally receiving our champagne. Couples had to share 1 lobster cracker ! That’s like sharing a knife or a fork! Unacceptable for the cost!

Yoshi was a great guide! I would highly recommend him!

Francis was a very knowledgeable and talkative guide. Very much enjoyed our conversations!!

I had been to Dole Plantation before, but I had never been inside the farm, so it was great to see the process from harvesting to packing. There seemed to be a lot of manual work from planting to harvesting, which looked tough, but the workers waved cheerfully at us when they saw us. The guide not only taught us various things but also made a great effort to ensure we had fun, allowing us to enjoy the day. While it's nice to enjoy the maze and train at Dole Plantation, I think the farm tour across the street gave us a better sense of Hawaii.

ドールプランテーションには行ったことはありましたが
農園の中には行ったことがなかったので、収穫から箱詰めまでの工程を見ることが出来て
とてもよかったです。
植え付けから収穫まで手作業が多く、大変そうでしたが作業している人たちは我々を見ると明るく手を振ってくれました。
ガイドさんはいろいろなことを教えてくれただけでなく、我々が楽しめるようにすごく気を遣ってくれたこともあり、楽しく１日過ごすことが出来ました。
ドールプランテーションで迷路や汽車を楽しむのも良いですが、向かいにある農園見学の方が、よりハワイを感じられてよかったと思います。

I was able to see beautiful scenery, and it was great that I could take photos along the way. This is my second time on this line, and I would like to ride it again!

綺麗な景色を見ることができ、途中写真撮影もさせていただけ良かったです。
このラインは二度目ですが、また乗車したいと思います！

Yoshi was wonderful! We can’t say enough about his hospitality, thoughtfulness, and knowledge. Not only did he take great care in making it a wonderful experience, he made sure we had outstanding pictures of our family in the best spots to remember it. We felt very safe driving in Haleakala knowing he had 20 years of experience behind him and this trip has easily taken the number one spot of our family adventures. We thoroughly enjoyed learning about the stars and constellations as well as the geography of the area. A day and evening well spent!

You can efficiently spend your day starting with the sunrise at Diamond Head. Also, the view of Honolulu from Diamond Head is amazing. If you're in Honolulu, be sure to participate!

ダイヤモンドヘッドの朝日から効率よく１日が過ごせます。
また、ダイヤモンドヘッドから見るホノルルは最高です。ホノルルに来たのなら是非参加してください

The walk in the tropical vegetation was the best part.

The tour description is of course entirely in English, but it's fun! 🙋 We all got to say the names of the places we passed through in the local language, and our driver and tour guide, Malore, was kind and spoke to us in broken Japanese, which was reassuring. 🎵 During our free time in Haleiwa, we were able to try different garlic shrimp! ‼️ It's a whirlwind tour, but we fully enjoyed Hawaii in one go! 🙌 I highly recommend it! 🙌

ツアーの説明はもちろん全文英語ですが楽しいです🙋ツアーでの通過地域の地名を現地語で参加者全員で言ったりドライバー兼ツアコンのマロレーさんが親切で片言の日本語で話しかけてくれますし安心です🎵ハレイワでの自由行動ではガーリックシュリンプの食べ比べが出来ました‼️弾丸ツアーですが一気にハワイ満喫です🙌お薦めです🙌

It was a nice experience, getting the flavor of Hawaii songs and dance and also that was a short walk to a cave filled with germs that was really awesome.

The Dole Plantation tour was great, allowing us to efficiently visit Haleiwa. The guide shared various information on the bus, providing insights into Dole's history and recommended spots in Haleiwa before we arrived. I don't understand much English, but I was able to understand everything well enough using a translation app on my smartphone.

The Dole pineapple soft serve was rich in flavor and delicious. Although the price is a bit higher, I recommend the soft serve with pineapple topping.

ドールプランテーション、ハレイワ観光と効率よく回ることができ、良いツアーでした。バス内でガイドさんが色々な情報を話してくださり、ドールの歴史やハレイワのおすすめスポットなど到着前に情報インプットができました。英語はあまりわかりませんが、スマホの翻訳アプリを使えば、十分理解することができました。
ドールのパイナップルソフトは味が濃厚で美味しかったです。価格は少々プラスになりますが、パイナップルトッピングのソフトをお勧めします。

I was glad that there were many buses. I think the interval between the next bus was just right. Be careful as it shakes quite a bit inside the trolley.

バスの本数が多いめでよかったです。次のバスの時間もちょうど良い間隔だったと思います。トロリー内は結構揺れるので注意です。

We booked this for our last evening on the island, and it was an amazing way to end our trip. The crew were all so nice, the entertainment was fun and interactive, and seeing the fireworks from the water on our final night was a great way to say farewell to the island.

We are visiting from Australia and very impressed with the service and quality of this tour. Bus driver was hilarious, he had all the Dad jokes and was very informative. The Pearl Harbor Tour was both informative and respectful. Plus we received a delicious lunch. Bus was very comfortable and clean and on time. Would definitely recommend.

I participated because it was led by a Japanese guide. The guide was knowledgeable and fun to talk to, and I'm really glad I joined! I was a bit worried about altitude sickness since we were going to a high elevation, but it was not a problem at all since we took breaks along the way. Thank you for the amazing experience!!

日本人ガイドさんという事で参加しました
知識も豊富でお話も楽しいし本当に参加して良かったです！
標高の高い所に行くので高山病が少し心配でしたが、途中休憩しながらなので全く問題なかったです
感動の体験をありがとうございました！！

One of the best tours we did on Oahu! Pick up was on time and convenient. We had a great time all day. The guides were friendly and very knowledgeable, and we never felt rushed. The buffet was hot and very good. There was always someone to help or answer a question. I would happily do this tour again!

The crew were super friendly and kind. The live music and the commentary of the guide was very entertaining and informative through-out. The river ride was pleasant and breezy. Definitely a nice experience if you want to do with family. We went to the Fern Grotto at the end of the cruise and the short walk to the grotto through the tropical forest was so cool. Overall a neat thing to do in Kauai.

Exceptional experience , Wes was a great tour guide

We joined the North Shore, Turtle Watch, Dole, and Macadamia Nut Farm tour, Stephanie was our guide and she kinda did things her way. It was nice she gave us several options to stop at beaches that weren’t necessarily on the list and she gave us suggestions on the food trucks to try at the old Sugar Plantation. But it was also a bit awkward when she will just talk about random things to fill the dead air, for instance she pointed out every passing McDonalds, Cheesecake Factory which I’m pretty sure isn’t particularly useful info to learn about Honolulu or the Hawaiian culture. But that’s neither here or there, the disappointment came to the Turtle Watch part, we just skipped it, she took us to the beaches where we’re supposed to find them, slowly drove and asked we saw anything (as the van was moving) then proceeded to concluded that there were probably none. After driving for at least another mile of the same slow drive and deduction, she asked if any of us was interested in going back to the first place where we thought there was something due to the crowds surrounding something and taking pictures, we didn’t saw anything yet, then she said if we did we would have to walk back one mile by ourselves, as traffic was bad and she wasn’t about to turn back.

Frankly, we joined the tour for the turtle Watch. To be just brushed off like that was disappointing and we felt a bit scammed,

Before the pandemic, I participated in a different experience plan, and this was my second time joining. There were hardly any Japanese participants, and the staff were engaging with the participants, asking where they were from. I was nervous when it was our turn, but even though I could hardly speak any English, I managed to have a conversation. The explanations were all in English, so I couldn't take notes, but I didn't have any difficulties. I was thrilled to encounter a sea turtle. There was one Japanese staff member at the information center, which was helpful. You can take photos at each location before participating and purchase them before leaving. It was $20. Since it's a popular option, I think it's better to make a reservation before departure. I'm glad I participated.

コロナ前に別の体験プランに参加し今回2回目の参加でした。参加者に日本人はほとんどいなくスタッフさんが参加者にどこから来たの？とか順番に話しかけていてドキドキしながら私たちの番になりほとんど英語は話せませんが何とか会話が出来ました。説明は全部英語なので内容は書き取りできませんが不自由はなかったです。ウミガメに出会えて感激しました。案内所に日本人スタッフが一人いるので助かりました。参加前にそれぞれの場所で写真を撮り帰る前に購入できます。20💲でした。人気なオプションなので出発前に予約したほうがいいと思います。参加して良かったです。

Awesome tour! James, our guide, was excellent! Appreciated his knowledge and enthusiasm! Highly recommend!

Very good tour. Ran short on time CD and did not get to visit Air Museum on Ford Island. maybe next tine

I loved this tour. The bus took us around the island, visiting ALL the hot spots. It can feel a bit rushed but lots of places to go. I think it’s suitable as a first day of your trip activity. Our guide Kanamu was amazing, I loved all the local histories and traditions she told us along the way. The highlight of the trip is definitely Waimea Falls. We spent 1.5 hours here, I personally highly suggest not to go swim in the waterfall because that would become the whole focus of this place. It’s such a beautiful area, you’d be rushing through the short hike trying to get to the waterfall, and once you’ve done swimming you’d be rushing back to your bus. You’d be missing a lot of this beautiful place. I also loved that we stopped for a short 30 minutes Dole plantation. That’s really enough tbh. I would otherwise not have come here but now I can say that I have been there. I loved the fruit stands that we passed, bought some fruits. If you’ve had good sugar cane before don’t buy them here, they weren’t that great. While taste great, they weren’t very juicy, and quite hard to chew. You can definitely try if you’ve never had them before. Bought some macadamia honey at the “nut house”, and I loved the macadamia nut sampling. I was so tired at the end of the trip but definitely worth it!

I was able to eat whatever I wanted and see various things in Haleiwa, and the mini tour helped me get to places that are difficult to reach on my own. At first, I was unsure about the mini tour, but since it was just the two of us participating, it ended up feeling like a private tour, which was great.

ハレイワは好きなようにあれを食べたりこれを見たりとできましたし、ミニツアーは自力では行き難い場所に連れていってもらえて助かりました。
最初はミニツアーはどうしようかと思っていたけど私たちだけが参加で、結果プライベートツアーのようで良かったです。

Everything was great with not problems at all. It was easy to purchase online and have the tickets on my phone.

They provided polite assistance regarding the hotel shuttle and how to ride a Segway. The staff member in charge was a Japanese person raised in Hawaii, so there was no language barrier, which made it easy to enjoy. My wife was able to ride right away, and the hour and a half went by in no time. It was truly fun! If I have the chance, I would like to ride a Segway again next time.

ホテルの送迎やセグウェイの乗り方について丁寧に対応して頂きました。担当のお兄さんはハワイ育ちの日本人、言葉の壁がなく安心して楽しめました。家内も直ぐに乗れるようになって1時間半はあっ言うまでした。　実に面白い！
チャンスがあれば次回もセグウェイに乗ってみたいです。

I was able to see breathtaking views at several locations. I also got to sample malasadas and other sweets. The garlic shrimp for lunch was delicious. I especially enjoyed exploring the East Coast thoroughly.

何か所も絶景が見れました。また、マラサダや他のお菓子などの試食もできました。お昼のガーリックシュリンプもおいしかったです。とくに東海岸を丁寧に回れました。

The starry sky was beautiful. The observatory and sunset were just okay.

The price is cheap, but that's about the only advantage. Since the cost is low, it's understandable, but the lunch box only had one or two pieces of sautéed bacon sandwich, and I would appreciate it if they could consider making it a bit healthier, perhaps by lowering the calories.

The tour guides from this company have a mix of responses; some are very administrative in their approach, so it can be hit or miss.

星空はきれいでした。天文台や夕焼けはそこそこでした。

値段は安いのですが、メリットとしてはそれくらいです。
料金がやすいので仕方ないのですが、ランチボックスはソテーしたベーコンのサンドイッチ1,2切れで、もう少し低カロリーにするなど健康に配慮してもらえると嬉しいです。

この会社のツアーガイドは事務的な対応の方もいて、当たり外れがあります。

Better instructions needed for pickup at the Point at Poipu. Pickup is at the entrance to the property. Buses do not enter the property. Current instructions state pickup is out front. Of the main entrance to the building??

We had a wonderful time on this mini cruise to Fern Grotto. We loved hearing about it's history, listening to the music and being entertained by a talented group of people. Every seat was a good one for views and the short walk to the grotto was beautiful. I would definitely recommend this relaxing trip!