【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Used for domestic flights in Hawaii. ハワイ国内線で利用

Reviewed by: やまちゃん

I traveled from Kona on the Big Island to Honolulu and used it from the domestic terminal to my hotel. There was a sudden downpour, which caused traffic and took longer than expected. It was a bit cold inside the car.

ハワイ島コナからホノルルへ移動し
国内ターミナルからホテルまで利用しました
突然の大雨で渋滞し予定より時間かかりました
ちょっと車内が寒かったです

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

This tour will heal you with the world's best sunset. このツアーは、世界一のサンセットで癒されまーす

Reviewed by: みえはる

It was a wonderful tour.
My spouse and I participated in the tour. Since we were at an altitude of about 4200 meters, we were worried about the thin air and cold, but our guide was always attentive to our condition. We enjoyed the most beautiful sunset in the world and the starry night sky, which sparkled differently from the plains.
We received a lot of explanations about various constellations and information about the Big Island, making it a highly satisfying tour.

とても素晴らしいツアーでした。
夫婦でツアーに参加しました。標高約4200mの山頂ですので空気の薄さと寒さが心配でしたが、ガイドの方から常に体調を気遣っていただき、この世で一番ビューティフルなサンセットと平地での輝きと全然違う夜空に輝く満点の星を満喫しました。
色々な星座の解説やハワイ島の事もたくさん説明していただけて、非常に満足度の高いツアーでした。

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オアフ島1日観光　ハロナ潮吹き岩やトロピカルファーム、クアロア・リージョナルパーク人気スポットを巡る充実ツアー　ハレイワタウン散策付き＜1日／日本語＞

You can efficiently go to the places you want to visit. 効率よく行きたい所へ行けます

Reviewed by: ケイコ

In Haleiwa, the weather was unfortunately rainy and quite strong, but I was glad to be able to shop at the store I wanted to visit. Especially, the Florence apparel is hard to find in Waikiki, and it seemed to have just opened, so I felt lucky. I don't want to drive overseas, so I've relied on them a few times. I also took some cute photos of a cat on the beach, which I really like.

ハレイワでは、雨が強く降ったりあいにくの天気でしたが、行きたかったショップで買い物が出来て良かったです。特にFlorenceのウェアはワイキキではなかなか手に入らないし、OPEN間もないようでラッキーでした。海外で運転したくないので、何回かお世話になっています。海岸で可愛いネコさんの写真も撮れて気にいっています。

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Passport to Pearl Harbor Ticket - Official One-Day Admission & Self-Guided Tour

An incredible experience

Reviewed by: Fam Mabon

This was an incredible experience and a highlight of the trip for our family. We particularly enjoyed the submarine and the tour of the ship.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした。

Reviewed by: yt-hawaii

As soon as I arrived at the airport, my reservation was confirmed, and I was able to move smoothly. I would like to use this service again next time. Thank you very much.

空港に着いたら、すぐに予約が確認がとれ、スムーズに移動できました。
次回も利用したいと思います。
ありがとうございました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

The hospitality is excellent, but it is greatly affected by the weather and the season. ホスピタリティが高いが、天候や時期の影響が大きい

Reviewed by: saja

We participated as a couple in mid-February. The schedule was manageable, and the guide's hospitality was wonderful. It was so cold at the summit that there was still snow, but they provided warm clothing for free, allowing us to have a comfortable time. Unfortunately, the weather and timing were disappointing. The clouds were thick all day, and we couldn't see the sunset on the horizon. Additionally, since it was a full moon period, it turned out to be more about moon viewing than stargazing, which was unexpected due to a lack of prior research.

2月中旬に夫婦で参加しました。
日程に無理がなく、ガイドさんのホスピタリティが素晴らしく、山頂は雪が残るほど寒かったのですが防寒着も無料で貸してくださり、快適な時間を過ごすことができました。
残念だったのは、天候と時期。この日はずっと雲が立ち込めていて、地平線に夕陽が沈む姿は拝めませんでした。
また、満月の時期だったため、天体観測というより月見になったことも、事前調査不足による想定外でした。

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ダイヤモンドヘッド送迎シャトルサービス　自分のペースでハイキングを楽しみ、頂上からはワイキキを一望する絶景を堪能！嬉しい入場料込み＜午前／英語ドライバー＞

No problem for English drivers. 英語ドライバーでも問題なし

Reviewed by: キタク

They came to pick me up earlier than scheduled. After signing some documents, we moved to a few other pickup locations and then headed to Diamond Head. Once everyone gathered, the guide started. I only understood about half of what was said, but it seemed like most of it was jokes. Everyone except me seemed to be native English speakers. However, it was no problem at all if you couldn't speak. The entrance fee and reservation for Diamond Head were handled by Veltra, so you can get in without doing anything. I was dropped off at the entrance of Diamond Head around 8:40, received a bottle of water, and was told to be back by 10:30.

The hike to Diamond Head takes about 30 to 40 minutes one way. There are many bumpy areas and stairs, so I recommend wearing sneakers. It can be quite windy and relatively cold at the top, so having a light jacket might be a good idea.

After coming down, I relaxed on a bench and looked at souvenirs. I was a bit anxious when the return pickup didn't arrive on time, but I thought, "This is America, so it’s probably normal." You also receive water on the way back, which you can decline if you don't want it. The drop-off location can be either the pickup spot or your hotel if it's nearby.

I gave a $10 bill as a tip, which seemed to be the average amount based on what I saw from other participants. I joined as a solo male traveler, but I wasn't singled out or anything; it was a straightforward and nice tour. If you can understand some English, this option is cheaper than a Japanese guide with tips included, so I think it's sufficient. For those who can use Lealea, it's easy to go that way. If you take The Bus, you get dropped off in front of the tunnel, so there's quite a bit of walking, but it's cheaper.

予定の時間よりも早く迎えに来てくれました。書類にサインして、他のピックアップ場所へ何箇所か移動して、ダイヤモンドヘッドへ。全員集合すると、ガイドが始まります。半分くらいしかわかりませんでしたが、ジョークが大半だったような気がします。私以外は英語ネイティブっぽかったです。でも喋れなくても全く問題なしです。ダイヤモンドヘッドの入場料や予約はベルトラがしてくれますので、何もしなくても入れます。8:40くらいにダイヤモンドヘッドの入り口で降ろされて、お水渡されて、帰りは10:30にココ！と言われました。
ダイヤモンドヘッドへのハイキングは片道だいたい30〜40分くらい。ガタガタのところや階段も多いので、スニーカーをおすすめします。上の方は風がとても強くて、割と寒いので、薄い上着あるといいかもしれないです。
降りてきてからは、ベンチに座ってのんびりしたり、お土産みたりしていました。
帰りは時間通りに迎えが来ず、少し不安でしたが、アメリカなのでそんなもんだろうと。
帰りも水を渡されます。要らなければ断れます。降ろす場所はピックアップ場所か、泊まってるホテルが近ければ送ってくれます。
チップは余っていた10ドル札を渡しました。他の参加者を見ててもそのくらいが平均かなと思います。
男1人で参加でしたが、特にいじられることもなく、さっぱりしていて、いいツアーだと思いました。
多少英語が聞き取れれば、日本語ガイドチップ入りよりも安いので、こちらで十分だと思います。
レアレア利用できる人はそれで行くのが楽です。ザ・バスで行くと、トンネルの前で降りるので割と歩きますが、安いです。

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オアフ島1日観光　ハロナ潮吹き岩やトロピカルファーム、クアロア・リージョナルパーク人気スポットを巡る充実ツアー　ハレイワタウン散策付き＜1日／日本語＞

It was a very fulfilling day. とても充実した1日でした

Reviewed by: パティ

First of all, the hospitality from the guide was excellent. They were very considerate, and I was able to enjoy my time comfortably.

I think the tour content was good, but if I had to be picky, I would have liked a few more unique programs (like places or shops not listed in guidebooks).

I would like to request plans from this tour company in the future. I definitely recommend it.

まずガイドの方のおもてなしは最高でした
とても気遣って頂き気持ち良く過ごせました

ツアーの内容は良かったと思いますが
欲を言えばもう少しレアなプログラムが有れば良いかと思います
(ガイドブックに載って無い店や場所とか)

今後もこのツアー会社さんのプランをお願いしたいと思います
ぜひお勧めです

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2.5-Hour Haleiwa ATV Tour & Off-Road Small-Group Adventure - Top Rated!

Most excellent adventure

Reviewed by: Coda Bear

Our guide Ryan was off the hook amazing. His passion for his job showed through. Our journey into the back country of Hawaii was exciting and informative. You’re going to get dirty and it’s worth it. If you only come to Hawaii once in your life make sure you take this tour!!!!

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LeaLeaトロリー　ワイキキ巡回トロリーバス　乗り放題1・4・7日間券（アラモアナ、ダイアモンドヘッド、カカアコ、東オアフなど）by H.I.S.

A trolley is a must! トロリー必須！

Reviewed by: よしくん

I felt that a trolley is absolutely necessary for a stay in Honolulu. The LeaLea Trolley has many routes, and the courses are set up with tourists in mind, making it very fulfilling. Just riding it allows you to feel the essence of Hawaii, and the cost performance was great.

ホノルル滞在にトロリーは絶対必要だと感じました。LeaLeaトロリーは路線数も多いし、観光客目線でコースも設定されており、充実した内容でした。乗ってるだけで、ハワイを感じれるコスパもグッドでした。

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Passport to Pearl Harbor Ticket - Official One-Day Admission & Self-Guided Tour

Pearl Harbor

Reviewed by: Bob

Every thing you said it would be and more Thank you

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Waikiki to North Shore Haleiwa Shuttle - Round Trip Shared Ride Service with Free Time to Explore

Masa Made Our Ride Unforgettable!

Reviewed by: KimBickel

We were picked up right on time from the Marriott Waikīkī, and the entire shuttle experience was absolutely top-notch. Our driver and guide, Masa, was a true delight—friendly, flexible, and incredibly helpful from start to finish. The shuttle itself was clean, smooth, and very comfortable, making for a relaxing ride.

What really made the experience stand out was Masa’s personal touch. He took the time to learn each of our names and offered outstanding tips and advice that really enriched our visit. It felt like more than just transportation—it was a warm, welcoming experience.

10 out of 10. I’d absolutely recommend this service and would happily ride with Masa again!

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Twilight Volcano Tour with Stargazing, Black Sand Beach & Coffee Farm

AMAZING EXPERIENCE 10/10

Reviewed by: Sarah 5-10-25

This tour was mind blowing especially because of tour guide Felix! He showed us all the best spots and gave so much interesting history and facts without making you want to fall asleep LOL. First time in Hawaii and I’m so grateful to have been on this excursion! Amazing food, views and so much more. Thank you wasabi tours and even bigger thank you to Felix!! ❤️❤️

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Traveling from Molokai Island モロカイ島からの移動

Reviewed by: Anolani

I had to move from Terminal 3 to Terminal 1 after arriving from Molokai Island, and I needed to find Roberts. Although I got off at Terminal 1 using the shuttle pass, it was different from where I boarded, and I wandered around the terminal. Fortunately, I found the Roberts limousine bus, and I was relieved by their kind assistance, but I would have been stressed without the limousine pass. It would be helpful if you could provide the location of the counter on a map in advance. It's hard to understand just from text, and calling can be difficult, so specifying the location would make things smoother.

モロカイ島からの移動でターミナル3からターミナル1に移動して、ロバーツをみつけなくてはなりません。巡回パスでターミナル1で降りたものの、行きに乗った場所とことなり、ターミナルのなかでウロチョロしました。たまたまロバーツのリムジンバスをみつけて、親切に対応して頂きまして安心しましたが、リムジンパスがなかったら焦りました。カウンターの場所とか、あらかじめMAPで教えていただけるとありがたい。文章だけではよくわからないし、コールもし難いので、場所を指定してくれた方がスムーズです。

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オアフ島1日観光　ハロナ潮吹き岩やトロピカルファーム、クアロア・リージョナルパーク人気スポットを巡る充実ツアー　ハレイワタウン散策付き＜1日／日本語＞

Nostalgic Hawaii Road 懐かしいハワイロード

Reviewed by: のんちゃん

I love Hawaii, and my first visit was 52 years ago. After that, I went on my honeymoon, and since my children have grown up, I've been to Hawaii several times. During those visits, I drove to the North Shore after the highway was built. This time, I participated in a one-day tour of Oahu for the first time, and it brought back so many memories.

First, the tour guide asked us where we wanted to go, and he mentioned the power spot of Shohei Ohtani. More than anything, I loved feeling the Hawaiian breeze from Kahala to Hanauma Bay and the Halona Blowhole. I touched the rock at Ohtani's power spot and felt energized. I experienced the local Hawaiian roads and went to Sunset Beach, which felt like it hadn't changed at all, and I was very moved.

I often visit Haleiwa Town, so I wasn't particularly interested in that, but I wanted to go to Tropical Farms after seeing it on TV. We had plenty of samples, and cracking open the macadamia nuts was the most delicious experience I've ever had. My husband and I are already thinking about which tour to take for our trip to Hawaii next year. This time was a wonderful experience, and I'm so glad I could do it. Thank you very much.

私はハワイが大好きで一番最初は５２年前その後は新婚旅行　子供達が大きくなってからのハワイは数回目で　そのうちに高速もできてレンタカーを借りてはノースショアの方まで行く行きましたが　今回は初めてオアフ島１日観光ツアーに参加して懐かしいの連発でした　まずはツアーが私達２人でガイドさんが希望の所と言われ大谷選手のパワースポットと言っていました　何よりハワイの一番好きなカハラからハナウマベイ　ハロナ潮吹き岩まさしくハワイの風をを感じ大谷君のパワースポットの岩を触ってパワーを頂き　ローカルなハワイロードを感じサンセットビーチへここまでは何も変わっていない感じですごく感激でした　ハレイワタウンは良く来るので興味なしと言ってトロピカルファームはテレビで見て行きたいと言って試食たっぷりして何よりマカデミアナッツを割って頂いたのは最高に美味しかったです今まで食べたことのない体験もでき主人と来年のハワイはどのツアーにしようと今から考えています　今回はとても良い経験で出来て嬉しかったです
有難うございます。

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ノバファイブスター サンセットディナークルーズ スターオブホノルル号 最上階の専用フロア＆プライベートテーブルでいただくプライムテンダーロイン付き5コース

Everything had changed compared to the past. 昔と違って全てが変わっていた。

Reviewed by: Wine ずき

At Five Star Dinner, there used to be a hula dance show, but now it's gone, and it's just jazz and piano, which was different from what I expected, so I was disappointed. The price is high, so I couldn't help but think, "Is this worth this price?" Also, the shuttle bus was playing old videos, and it hasn't been updated.

ファイブスターディナーでは、基本的にフラダンスのショーマ行っていたのに、今は無くなっていてジャズ？とピアノだけで、思ったのとは違ったので残念でした。お値段も高いので、これでこの価格かぉと思ってしまいました。また、シャトルバスも、昔のもののビデオを流していて、リニューアルができておりませんでした。ex)Twitter表記など。

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Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Nice little trip

Reviewed by: Tolle

Its a cheap, pretty trip down the river and then you get to see a really pretty spot with a little cave and waterfall in a jungle like setting. Id say go. It only takes a couple hours. Guides were sometimes funny, sometimes looked like they were in hell lol, but it didn't matter, it was fun. You should go.

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Diamond Head Hike & Oahu Island Tour - North Shore, East Coast & Dole Plantation

A charming outlook of the East and the north shore of Oahu

Reviewed by: CCK

This is our third trips to Hawaii but is the first time to have a chance to see other beautiful beaches in Oahu in addition to the well known Waikiki beach. The hike in the Diamond Head was manageable but the view from the top was magnificent. With the driver John’s guide, we had the most spectacular experience in Oahu.

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

It was very cold, but it was a great tour. 寒いけどとても良いツアーでした

Reviewed by: Jj

The tour guide James was friendly and very kind, always attentive to our health during the hike. He also provided fascinating explanations about constellations and the Mauna Kea telescope. Since it was an English tour, it was great to bond with participants from various regions of the United States throughout the tour.

ツアーガイドのJamesはフレンドリーで、山登り中に体調にも常に気をかけてくれてとても親切でした。また、星座やマウナケアの望遠鏡についても非常に詳しく説明してもらえ面白かったです。英語ツアーということもあり、アメリカの色々な地域から来た参加者同士ともツアーを通してとても仲良くなれて良かったです。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

It was an experience that made me feel the Earth. 地球を感じる体験でした。

Reviewed by: kojima

A precious activity where you can experience the Earth itself through your senses, with vast lands, sea of clouds, giant telescopes observing distant stars, and constellations not seen in Japan... In the pre-explanation received via email, it was mentioned that there would be no Japanese guide, but on the day of the experience, perhaps due to good luck, we were the only Japanese participants and received individual guidance in Japanese. The jackets and pants provided by the activity were quite thick, and I felt sufficiently warm even in an environment around 0°C. The sandwiches and hot cocoa we were given were delicious and soothing for a slight headache.

広大な大地や雲海、遠くの星を観測する巨大な望遠鏡や日本では見られない星座...と、日常では味わえない地球そのものを五感で体感できる貴重なアクティビティ。
メールで届いていた事前説明では日本語のガイドはしていないとのことだったが、体験した日は運が良かっのか、私たちしか日本人がいなかったにも関わらず、個別に日本語でガイドしていただけた。
アクティビティ側で用意されているジャケットとパンツはかなり厚手のもので、0℃前後の環境でも十分に暖かく感じた。いただいたサンドイッチやホットココアも、軽めの頭痛を癒やす美味しさだった。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

There are many observatories. 天文台がたくさん

Reviewed by: タマリン

It was a more interesting experience than I expected. Since I can't go myself, please be sure to participate. You won't regret joining. It's a waste not to come to the Big Island and climb Mauna Kea.

予想以上に面白い体験でした。自分では行けないので、是非参加してください。参加して損はありません。ハワイ島に来て、マウナケアに登らないのはもったいないです。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

A never-give-up attitude 諦めない姿勢

Reviewed by: ひろくん

Despite the unfortunate weather making both the sunset and stargazing seem hopeless, our guide, Yamapi, did not give up and skillfully led us to points of interest, allowing us to witness a wonderful sight. I was truly impressed by his determination!

あいにくの天候でサンセットも星空も絶望的で他社ツアーが下山する中、ガイドのやまぴーさんだけが諦めておらずポイントを紡いでご案内頂き素晴らしい光景を目にすることができました。諦めない姿勢に感嘆です！

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

The sunset is breathtaking, but are the stars too much to hope for? 夕陽は絶景、星は期待しすぎ？

Reviewed by: Jun

The sunset visible from the summit was breathtaking and truly memorable. As for the starry sky, while it was beautiful, we may have had slightly higher expectations. The guide primarily spoke in English but occasionally mixed in some Japanese, making an effort to entertain all participants.

山頂から見える夕陽は絶景で、非常に記憶に残るものとなりました。
ただ星空に関しては、もちろん綺麗ではあったのですが、少しこちら側が期待しすぎてしまった感はありました。
ガイドは英語メインでしたが、時折日本語も混ぜてくれて、参加者全員を楽しませようとしてくれました。

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伝統ルアウ＆ハワイアンショー「カ・モアナ・ルアウ」本格フラと豪華ビュッフェ付き！盛りだくさんのカルチャー体験も！＜アロハタワーマーケットプレイス内／送迎可＞

The front row is recommended. 最前列がオススメ

Reviewed by: キリコ

I used the Celebrity Course at a discount campaign, which was a bit cheaper. I arrived early to get a good seat, and the Japanese staff secured a front-row spot for us, providing detailed explanations about the food, drinks, and experiences. The food was served on a single plate rather than a buffet. Although I was told I could have seconds, there was so much that I couldn't finish it all. The children, who hadn't enjoyed the Hawaiian cuisine much until then, said it was close to Japanese flavors and easy to eat. The seasoning was mild and quite tasty.

The highlight was definitely the show, which was incredibly powerful from the front row. The dancers, both male and female, were all beautiful and captivating, and their performances were impressive. I couldn't take my eyes off the movements of their muscles and the delicate gestures of their hands. This level of intensity could only be experienced from the front row.

Unfortunately, my understanding of English was a bit lacking. The performers were very skilled at engaging the audience, and the venue was lively, but I only understood parts of it. One thing to note is that I was informed that a photo taken with the performers at the beginning would cost $30 each (was it $60 for two photos with different poses?). The photos turned out well, so I ended up buying one with the Aloha pose. After purchasing, I was able to download the data. While it's a nice memento, it is a bit pricey. However, my overall satisfaction was excellent. I'm glad I came.

割引キャンペーンで少し安くセレブリティコースを利用しました
良い席に座りたくて早く行きましたが、日本人スタッフの方が最前列を確保して下さっていて、料理やドリンク、体験などの細かな説明も全てしてくださいました
料理はビュッフェではなく、ワンプレートでサーブされたのものが運ばれてきました
おかわりもできるとの事でしたが、全部食べきれないくらいたくさんありました
それまでのハワイの料理があまり口に合わなかった子どもたちが、日本の味に近くて食べやすいと言っていました
味付けがマイルドで普通に美味しかったです
一番良かったのはやはり最前列で見ることができたショーですごく迫力がありました
ダンサーたちは男女共にみなさん美しく魅力的で、パフォーマンスも見応えがありました
筋肉の動きや手先の細やかな動きまで、目が離せませんでした
この迫力は最前列でなければ見ることはできないでしょう
残念だったのは、自分の英語の理解力です
パフォーマーの口上も盛り上げ方もとても上手で、会場はとても盛り上がっていましたが、私は所々しか分かりませんでした
注意したいのは、最初にパフォーマーと一緒に撮影した写真が1枚30ドルで案内されたことですが、(ポーズが違う写真2枚で60？だったかな)良く取れていたので、アロハポーズの写真を1枚買ってしまいました
購入すれば、データもダウンロードできました
思い出としては良いものですが、少し高いですね
しかし、全体的な満足感はバッチリでした
来て良かったです

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クアロア・ランチ　大自然を楽しむ電動アシスト付きマウンテンバイクツアー　選べる初心者または上級者レベル＜2～3時間／送迎付きプランあり＞

I was unable to receive the service I paid for at all. お金を払ったサービスがまったく受けれなかった

Reviewed by: 残念な参加者

We participated as a group of six, including family members. The children, who are university and high school students, are all above middle school age and can ride a bicycle normally. Although we had no experience with mountain biking, we thought it would be fine since it was a beginner course. However, since it was our first time using electric assist, the sensation of acceleration and control felt somewhat different from a regular bicycle, which made us anxious from the start. Just when we thought we managed to start, within five minutes, two of the children were asked to leave, and since we couldn't leave two minors waiting in a foreign land, the parents had no choice but to leave as well. The remaining three of us continued, but ultimately, after about 15 minutes, my middle school son was also asked to leave, and only my husband and the university student completed the course. There was no alternative plan, no partial refunds, and it was a tourist facility that only operates as an experience facility, leaving us just waiting for the other members to finish. We missed the highlights of the movie we wanted to see... and it cost nearly 20,000 yen per person. I hope they recognize that the fee is a reflection of the service provided. It's disappointing that they think presenting a cancellation policy will alleviate complaints. The participation criteria are low, yet the riding standards they require are high.

親族を含めた６人で参加しました。子供達は大学生、高校生を含めた中学生以上で、普通に自転車は乗れるので参加しました。マウンテンバイクは未経験でしたが、初心者のコースだったので大丈夫だと思いましたが、電動アシストが初めてということもあり、途中で加速する感覚や普通の自転車とコントロールがやや違うので、最初の練習から不安でした。なんとかスタートしたと思いきや、その５分も経たないうちに子供2人が退場宣告を受け、異国の地で未成年を2人で待機させる事ができず、親も退場せざるしかなく、残り3人で進んで行きましたが、結局その15分程で、中学生の息子も退場させられ、主人と大学生だけが完走しました。代替えプランなし、一部でも返金なし、体験施設のみで成り立ってる観光施設で、ただ、他のメンバーの終わりを待つのみ。見たかった映画の見所を見れず…それで１人2万円近く。
料金はサービスに対する対価であることを認識して欲しいです。キャンセルポリシーを提示しておけば、コンプレを押さえれると思ってること事が残念すぎます。参加基準が低い割に、求める乗車基準が高いです。

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Famous Road to Hana Tour - Waterfalls, Black Sand Beach Swim with Lunch

What a day!

Reviewed by: Kara

Filled with fun, sights, colorful beaches, Maui and especially Hana has it all - what a dream!

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Mauna Kea Summit Sunset & Stargazing Tour with Meal, Transportation & Guide

Had a great time

Reviewed by: Kara

As older folks we were nervous about elevation, but this tour makes sure your comfortable and taken care of.

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Kauai Shore Excursion: Waimea Canyon, Wailua River Cruise & Fern Grotto Tour

A busy day!

Reviewed by: Kara

This really wraps up the south shores perfectly while cruising, ending with Fern Grotto was perfect.

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Maui All Stars Stargazing Tour & Haleakala National Park Sunset Experience

All surreal!

Reviewed by: Kara

Chilly at the top, so make sure to dress warmly! Besides that the views are to die for!

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Premium Pearl Harbor Tour - USS Arizona, Battleship Missouri, Aviation Museum Control Tower & Lunch

AMAZING!

Reviewed by: Kara

Our guide was the best person we met throughout all the islands. He made this tour so personal and special, and was great overall.

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