Reviewed by: BlueDepths
The Xplore ride was really fun and brought out the kid in me! If you know a little about VR and Mixed Reality, this experience starts off with Mixed Reality with nice fish and marine life around you and some light educational sections on Waikiki and the beaches. The ride does transition into full VR at times with underwater volcanic vents, above ground volcanic eruption, a 360 visual aerial view above the islands (nice!), and an underwater route with all sorts of aquatic creatures around you, known to be local to the islands and some nice coral (this was my favorite part). There is more light educational pieces dispersed in these full on VR parts as well. The movement of the bus really gives you the sense of “traveling” through the VR worlds and even the fish “swimming” through the bus in Mixed Reality was enhanced by the movement. Our host was wonderful and really explained everything well! The driver was very friendly too. The experience can be heard in Japanese or English. Too me, the only negative, though the headsets are of very high quality, was the pass through video of the outside was a bit unfocused when it was too far in the distance (like the ocean views near Diamond Head). Final thoughts are that it is definitely worth it and please consider supporting this business and others that bring the beauty of nature and the immersion of technology and imagination together!
| Rating: | |
|---|---|
| Packages: | Share Your Review and Score a BOGO Deal! [Aug Special Promo] |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/19 |
| Activity Date: | 2025/08/17 |
Reviewed by: Coors
During my visit to Pearl Harbor National Memorial, I was struck by the powerful sense of history and reflection that filled the site. Walking through the museum exhibits, I learned about the events of December 7, 1941, and saw artifacts, photos, and personal stories that brought the day to life. Taking the boat ride out to the USS Arizona Memorial was especially moving, as I stood above the sunken battleship and honored the lives lost. The experience was both educational and emotional, offering a deep reminder of the sacrifices made and the importance of peace.
You can book the ticket last minute!
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/19 |
| Activity Date: | 2025/08/10 |
Reviewed by: しのぶ
Since my arrival from the Big Island was after 1 PM, I used this service. The staff at the reception counter and the driver did not speak Japanese, but I arrived at the hotel without any issues. The counter is located within the area of the baggage claim turntable for domestic flights.
ハワイ島から国内線での到着が13時を過ぎる時間だったので、こちらを利用しました。受付カウンターのスタッフもドライバーさんも日本語非対応でしたが、問題なくホテルに到着しました。
国内線の荷物を受け取るターンテーブルのエリア内にあるカウンターが受け付けになります。
I recommend it for those using flights arriving at the airport after 1 PM.
13時以降に空港到着する便を利用する方にお勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/08/18 |
| Activity Date: | 2025/08/14 |
Reviewed by: BVK
Taxis are quite expensive, so having this pass is cheap and convenient. I received advice from Mr. Tamura at Bon Voyage Kobe and decided to purchase it. I see, it's highly recommended.
タクシーは結構割高なので このパスがあれば安くて便利ですと ボン・ヴォヤージュ神戸の田村さんにアドバイスをいただいて 購入を決定。なるほどお勧めです。
There are scenes where you have to wait patiently, so I recommend taxis or rental cars for those who are impatient.
気長に待たないといけないシーンもありますので短気な人はタクシーかレンタカーがお勧めです
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/18 |
| Activity Date: | 2025/07/12 |
Reviewed by: Aki
This was my first time participating in a tour. I was a bit worried because I can't speak English, but since the guide was Japanese, the tour was fulfilling and without any issues. The sunset from the summit was beautiful, but the starry sky afterward was truly amazing. The Milky Way was clearly visible.
今回初めてツアーに参加しました。
私は英語が話せないので少し心配していましたが、ガイドさんが日本人の方だったので何不自由なく充実したツアーになりました。
山頂から見る夕陽はもちろん綺麗でしたが、なんといってもその後の星空が素晴らしかったです。天の川がはっきりと見えました。
On days close to the new moon, there is less moonlight, making the stars easier to see.
新月に近い日の方が月明かりが少なく星が良く見えますよ
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/16 |
Reviewed by: こけ
I participated in the Haleiwa walking tour.
The flow was from Dole Plantation to exploring Haleiwa. Due to multiple courses sharing the same shuttle, the stay at Dole Plantation was only 30 minutes. I hurried through shopping and had some soft serve ice cream, so it would have been nice to have about 15 more minutes there.
The time spent exploring Haleiwa was a generous 4 hours, which was just right for enjoying the ocean, visiting cafes, and having lunch.
Gem, who provided the shuttle service, was very knowledgeable and shared information about Hawaii's history, climate, and other interesting facts along the way, which was extremely educational!
ハレイワ散策コースに参加しました。
Dole プランテーション→ハレイワ散策という流れでした。同じ送迎車複数のコースの方がいらっしゃる関係でDole プランテーションの滞在時間が30分でした。駆け足でショッピングをしソフトクリームを食べたので、あと15分くらい滞在時間があったらよかったです。
ハレイワ散策はたっぷり4時間あり、海を見たりカフェに行ったり、ランチをしたりして過ごすとちょうど良かったです。
送迎をしてくださったGemさんはとでも知識豊富でハワイの歴史や気候、そのほか他人に教えてくなるようなハワイについての情報を道中で教えてくださり、非常に勉強になりました!
If you want to eat poke, I think you can buy it at the supermarket deli to keep costs down!
ポケを食べたい方はスーパーのデリで買われるとコストを抑えて食べれるかと思います!
Thank you for participating in the North Shore Tour with Island Makana Tours. As stated in the tour itinerary, the stay at Dole Plantation is 30 minutes. With our "Pineapple Express and North Shore Tour" and "Giant Maze and North Shore Tour," you can enjoy a longer stay at Dole Plantation. We hope you will consider joining those tours on your next visit to Hawaii. Mahalo,
このたびはアイランドマカナツアーズのノースショアツアーにご参加いただき、ありがとうございました。ご参加のツアーはツアー行程に記載がある通りドールプランテーションでの滞在時間は30分になっております。弊社の「パイナップル列車とノースショア観光」「巨大迷路とノースショア観光」ですとドールプランテーションに長く滞在する事が可能です。ぜひ、次回ハワイにお越しの際はそちらのツアーもご利用下さいませ。Mahalo,
| Rating: | |
|---|---|
| Packages: | ハレイワたっぷり観光プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/16 |
Reviewed by: MBH
At an elevation of 4,205 meters, I was drawn to the starry sky closest to space and participated in the tour. The guide was fluent in Japanese, and we were able to enjoy the tour from start to finish. We were able to view both the sunset and the starry sky in the best conditions, and I felt grateful to have come to the Big Island. The tour offered a wonderful experience that I might never have again, such as being able to reach 4,205 meters by car and gaze at the starry sky closest to space. I highly recommend this plan to anyone considering a visit to the Big Island.
標高4205メートル、宇宙に一番近い星空に惹かれ、ツアーに参加させて頂きました。ガイドさんも日本語が堪能な方で、終始楽しくツアーを終えることもでき、夕日も星空もベストなコンディションで鑑賞することができ、ハワイ島へ来て良かったと思いました。また車で4205メートル地点に行けることや宇宙に一番近い星空を眺めることなど、人生で二度とできないかもしれない素晴らしい体験ができるツアーでしたので、ハワイ島観光を検討されている方に是非お勧めしたいプランです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/15 |
Reviewed by: けいち
The tour on the 16th was guided by Mr. Sho Yo. This was my third time at Mauna Kea, but this was the best experience I've had so far. I think I've heard explanations many times before, but this time they were very easy to understand. The guide provided accurate information at great points. I listened in both English and Japanese, which was also good. I saw the most beautiful starry sky for the first time in my life, and I clearly recognized the Milky Way for the first time. The constellations and star names that I've heard many times finally sank into my head and heart!
16日のツアーです。ガイドさんは、翔洋さんでした。
マウナケア、3度目ですが、今回が、これまでで最高の体験でした。これまで何度も説明聞いていたとは思うのですが、説明がとてもわかりやすかった。またいいポイントで的確に教えてくれる。英語と日本語、両方で聞いたので、それも良かった。星は人生で初めて、あんな綺麗なほしぞらをみましたし、天の川を初めてハッキリと認識しました。星座、星の名前、何度も聞いているものが初めて頭、心に入りました!
Anyway, it would be great if we could make a reservation with a designated guide.
とにかく、ガイド指定で予約できれば、最高ですね。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/16 |
Reviewed by: non
The Japanese-speaking staff provided guidance, and I was able to board smoothly and arrive at the hotel. They also handled my luggage with care, which I was very satisfied with.
日本語のスタッフの案内もあり、スムーズに乗車してホテルまで着きました。荷物も丁寧に扱ってくれて満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/10 |
Reviewed by: ひろ
After arriving at the meeting point, you will wait for more than 30 minutes in the blazing sun for the bus. If you can handle that, the price is relatively low, so I recommend it.
集合場所に着いてから、炎天下のバス待ちで30分以上は待ちます。そのつもりができるなら料金も安めなので、オススメです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/10 |
Reviewed by: きー
Since I was traveling alone, I was a bit anxious about taking a taxi, so I made a reservation here. They arrived right on time! The driver helped carry my large suitcase, which was really helpful. I was a bit worried about getting caught in traffic since I had a morning flight, but we arrived with plenty of time to spare! I would like to make a reservation again.
1人旅だったので、タクシーなどは不安でこちらで予約しました。
きちんと時間通り来てくれました!
運転手のかたが、大きなトランクも運んでくださり助かりました(^^)
午前中のフライトだったので、少し渋滞に巻き込まれ不安でしたが、到着時間は余裕でした!笑
また予約したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/08/17 |
| Activity Date: | 2025/08/14 |
Reviewed by: Nana
The show was very good, the food not so much especially for the price. A lot of walking. A long drive from Waikiki in traffic.
Our family spent over $1,900 for a good show, but barely adequate food. I would try somewhere else
| Rating: | |
|---|---|
| Packages: | Paradise Package: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/11 |
Reviewed by: ぷにえもん
You can enter the Missouri, the Aviation Museum, and the Submarine Museum smoothly. At the Aviation Museum and the Submarine Museum, you can borrow audio guides for free, so even those who are not confident in their English can feel at ease.
ミズーリ号、航空博物館、潜水艦博物館にスムーズに入場できます。航空博物館と潜水艦博物館では無料でオーディオガイドを借りることができますので英語が苦手な方でも安心です。
If you want to take your time, I think it's better to split it into two days. Doing it in one day can be quite exhausting.
じっくり見たいようでしたら2日に分けるのがよいと思います。1日だと結構体力を使います。
| Rating: | |
|---|---|
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/07/25 |
Reviewed by: はる
I participated with my daughter from early morning. We had a private tour and were taken to a delicious garlic shrimp restaurant, where we were able to take a lot of photos. Thank you, Jonah!
早朝から 娘と2人
参加しました。
貸切で 色々回っていただき
美味しいガーリックシュリンプの店に連れて行ってもらい 写真も たくさん撮ってもらえて最高でした。
ジョナさん ありがとうございました‼️
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/07 |
Reviewed by: wood_village7777
At first, I was planning to use a buggy, but after referencing YouTube videos, I chose the e-bike tour. This tour, where you ride through nature and feel the wind while visiting various movie filming locations, is fantastic! The electric assist has a bit of a quirk, but you get used to it quickly, and it makes climbing hills easy and enjoyable. This time I took the beginner course, but next time I want to try the advanced course as well.
最初はバギーのつもりでしたが、YouTube動画などを参考にe-bikeツアーを選択しました。
大自然の中で色んな映画の撮影地を自転車で風を感じながら巡るこのツアーは最高!
電動アシストにはちょっと癖はありますが、すぐに慣れて坂道も楽々気持ち良く進んでくれます。
今回は初心者コースでしたが、次回行く時は上級者コースも行ってみたいです。
The tour guide for the course spoke only English, but there was someone at the visitor center who could provide guidance in Japanese, so it wasn't a problem at all.
コースを巡るツアー先導の方は英語のみでしたが、ビジターセンターには日本語で案内して頂ける方がおられたので特に問題なかったです。
| Rating: | |
|---|---|
| Packages: | 【送迎付き】2時間コース(初心者レベル) |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/07/25 |
Reviewed by: takuzo
It was the best experience, thanks to James, our guide, who was very attentive, and the favorable weather. The route from the Onizuka Center to the summit was quite off-road, so it was definitely the right decision to join the tour. The outerwear we were provided was very warm. The sandwiches and cocoa for dinner were also delicious.
ガイドのJamesさんのきめ細やかな心配りと、天候にも恵まれ、最高の体験でした。
オニヅカセンターから山頂はかなりオフロードなので、ツアーにして大正解でした。
貸し出していただいたアウターはとても暖かかったです。
夕食のサンドイッチと、ココアも美味しかったです。
I think it's a good idea to bring gloves.
手袋を持参すると良いと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/13 |
Reviewed by: 後楽園ファミリー
The sunset and starry sky were amazing! Shoutaro's Japanese guide was also excellent! It was definitely cold at the summit, but they provided thick jackets and pants, so it wasn't a problem. The explanations about the stars were very easy to understand and enjoyable in Japanese! Thank you very much.
サンセットも星空も最高でした!
しょうたろうの日本語ガイドも最高〜!
頂上はさすがに寒かったです。でも分厚い上着もズボンも貸してくれるので問題なかったです。
星の説明も日本語でとても分かりやすく楽しかった〜!
ありがとうございました。
I signed up for an English guide, but they spoke Japanese perfectly, so there were no issues at all.
英語ガイドに申し込んだのですが、日本語も完璧に話してくれて何の問題もなかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/14 |
Reviewed by: イルカ
VR has advanced. It felt like I was traveling between the surface and the deep sea, which was a strange sensation. I was also glad to see Diamond Head up close.
VRが進歩していました
地上と深海を行き来しているようで、不思議な感覚でした
ダイヤモンドヘッドも間近で見られて良かったです
It's also recommended for children.
お子様にもおすすめです
| Rating: | |
|---|---|
| Packages: | 【9月末まで25%割引中!】基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/14 |
Reviewed by: くぅ
It was a hiking tour that I decided to join at the last minute, but the guide was a kind person. Since we don't have much English proficiency, we listened to the explanations about the plants based on the atmosphere, but along the way, we got to eat starfruit, took a break at a spot where we could see behind the waterfall, and enjoyed splashing around in the water. At another waterfall, we were able to jump in, and we had a relaxing time enjoying nature while hiking. This time, I went in sneakers, so it was a bit difficult to play at the waterfall, but I think if you bring shoes for playing in the water, you can enjoy yourself without worrying.
急遽参加を決めたハイキングツアーでしたがガイドの方が優しい人でした。私達に英語力があまりないので植物の説明などは雰囲気で聞いてましたが途中スターフルーツを食べさせてもらったり、滝を裏側がわから見れるところで休憩、水浴びしたり、もう1箇所の滝壺では飛び込みができたりゆったり自然をかんじなからハイキングを楽しめました。今回はスニーカーで行ってしまったので滝で遊びずらかったので沢遊びようの靴を持って行くと気にせず遊べると思います。
There was only a restroom at the parking lot before the hike. The plunge pool at the waterfall is deep, so if you can swim, definitely give it a try. You can borrow a backpack for lunch and water.
トイレはハイキング前の駐車場にしかなかったです。飛び込みできる滝壺は深いので泳げる方は是非挑戦してみてください。お昼とお水とかをを入れるリュックは貸してもらえます。
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/10 |
Reviewed by: くぅ
During the shuttle ride, Yamapi explained Haleakalā in both Japanese and English, providing various tips for the drive. Along the way, he helped us purchase donuts and poke bowls at a supermarket as we headed to the summit. Perhaps because it was a day when the moon didn't interfere, the road was congested, so we took photos with the Haleakalā sign with the people we were with. We managed to catch the sunset and captured a beautifully colored sky. The poke bowl we had at the summit was very delicious, and I can understand why Yamapi recommended it. The Krispy Kreme donuts also tasted better than those in Japan. The starry sky was truly moving, as he explained the constellations clearly and showed us the colors of the stars through a telescope. He even taught us how to take photos with an iPhone, allowing us to capture the beautiful Milky Way with our own phones. I highly recommend seeing the starry sky with your own eyes.
送迎の車ではやまぴーさんが日本語と英語でハレアカラの説明や運転のアドバイスなど色々お話をしてくれました。途中ドーナツとスーパーでポケ丼を購入する手伝いをしてくれて山頂へ向かいました。今回は月が邪魔しない日だったからか道が渋滞していたのでハレアカラの看板での写真撮影は一緒に行った人同士で撮影しました。なんとか日没に間に合ってとても綺麗な日の入りの空が撮影できました。山頂で食べたポケ丼はとても美味しかったです。やまぴーさんがお勧めするのも頷けます。クリスピークリームドーナツも日本で食べるより美味しく感じました。星空は星座をわかりやすく説明してくれたり、望遠鏡を使って星の色を見せてくれたりとても感動しました。iPhoneでの撮影の仕方も教えてもらえるので自分の携帯でも綺麗な天の川が撮影できました。満天の星空は是非自分の目で見てほしいです。
You can borrow winter clothing, but having a fleece or a light down jacket will keep you warm and allow you to enjoy the starry sky. There are also restrooms at the summit, so you can participate with
防寒着は貸してもらえますがフリースや薄いダウンがあると寒くなく星空を楽しめます。トイレは山頂にもあるので不安なく参加できます。
| Rating: | |
|---|---|
| Packages: | 混載プラン<2名以上> |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/11 |
Reviewed by: Pomero
James's guide was very good, and he made an effort to use Japanese as well. I was very satisfied to see both the Milky Way and shooting stars.
ジェームスのガイドがとても良かったし、頑張って日本語も使ってくれていた。
天の川も流れ星も見れて大満足。
The summit is really cold.
頂上は本当に寒い。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/13 |
Reviewed by: たこ
We participated as a family of four. On the day of the event, we were worried because the forecast predicted cloudy weather, but just as the guide explained, the clouds cleared, and we were able to see a magical sunset. The stargazing was breathtaking, and it was a good time of year, so we were able to see many shooting stars. The guide's explanations about the stars were also very good. They served us warm cocoa, which warmed us up and was delicious. I recommend that when you visit the Big Island, you take the time to see the starlit sky and the sunset.
家族4人で参加しました。
当日は曇りの予報で心配していましたが、ガイドさんの説明のとおり雲がはけ、幻想的なサンセットを見ることができました。星空観測は圧巻で、時期も良かったそうで流れ星も多数見ることができました。ガイドさんの星の説明もとても良かったです。温かいココアを出していただき身体も温まり、美味しかったです。
ハワイ島に行かれた際は星空とサンセットを見ていただくことをお勧めします。
It was August, but I equipped myself with a lightweight down jacket and winter tights, and wore the borrowed cold-weather gear. I think it's better to be prepared for the cold.
8月でしたが、薄手のダウンと冬用のタイツを装備し、お借りした防寒着を着用しました。防寒対策はされた方が安心だと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/14 |
Reviewed by: やまちゃん
I participated in the same tour 10 years ago, signing up without thinking, just wanting to see the starry sky. The weather was perfect, and I was able to take beautiful sunset photos. However, I realized for the first time how bright a full moon can be. It was so bright that it cast shadows. This time, I researched the moon phases and planned a comeback after 10 years. Miraculously, the clouds cleared, and I enjoyed a stunning night sky. I was able to see the Milky Way, shooting stars, and fully enjoy the starry sky. The BLT sandwich and cocoa provided by the tour were delicious, especially in the cold. Thank you, guide Shoyou.
10年前に同じツアーに参加しましたが、何も考えずに星空が見たいと申し込み、天気は最高でサンセットも綺麗な写真が撮れた。ところが、肝心の星空は、、、満月の月があんなに明るいなんて初めて知りました。月明かりで影ができるほど。今回は月の満ち欠けも調べて10年ぶりのリベンジ。奇跡的に雲もなくなり、満点の夜空を満喫。天の川に流れ星とフルコースで星空を楽しめました。ツアーで用意してくれたBLTサンドと寒い中でのココアは美味しかった。ガイドのショウヨウさん、ありがとうございました。
Let's check the phases of the moon before participating. As for the weather, we can only leave it to luck.
月の満ち欠けは調べてから参加しましょう。天候は運に任せるしかありませんが、、
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/14 |
Reviewed by: ぶんちん
I thought it was for kids, but adults can enjoy it too.
VR often makes me feel nauseous, and I'm not good with it, but this time I was fine.
I felt the progress of VR.
子供向けかと思いきや、大人でも楽しめました
VRは気持ちが悪くなりやすく、苦手でしたが、今回は大丈夫でした
VRの進歩を感じました
I recommend it because you can see Diamond Head up close.
ダイヤモンドヘッドも間近で見られるので、おすすめです
| Rating: | |
|---|---|
| Packages: | 【2人目無料】人数限定モニター |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/14 |
Reviewed by: まあさん
The guide was kind and recommended delicious restaurants. The breeze was pleasant, and you can take a stroll around Waikiki.
ガイドさんが親切で、美味しいレストランも教えていただきました
風が気持ちよく、ワイキキをぐるっと回れます
The sunlight is very strong, so long sleeves, long pants, a hat, and sunglasses are essentials.
日差しがとても強いので、長袖、長ズボン、帽子、サングラスは必需品です
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/13 |
Reviewed by: カナマリ
First of all, the support at the meeting place was very polite. Above all, Koa, our guide, made the tour more enjoyable with his extensive knowledge, storytelling, and attentiveness. The content was truly packed with amazing experiences unique to Hawaii, and we were very satisfied with the scenery throughout the day. I don't think we could have had such an experience in just one day on our own. Thank you for your help!
まず集合場所での対応もとても丁寧。そして何よりガイドのKOAさんの豊富な知識と喋りと気配りがtourをより楽しいものにしてくれました
内容は本当に盛り沢山でHawaiiならではの絶品の数々と、その景色に大満足な1日でした
自分達だけでは、絶対に1日でこれだけの体験は出来ないと思います
お世話になり有難うございました
Thank you very much for participating in the tour and for your heartwarming review. We were delighted to see your compliments about the assistance at the meeting point and the guidance from our guide, Koa. It brings us great joy to know that you enjoyed the unique scenery, culture, and cuisine of Hawaii through our tour. Being able to contribute even a little to the creation of wonderful memories for you is a great encouragement for all of us, including Koa and the staff. We look forward to the opportunity to meet you again when you visit Hawaii. Mahalo nui loa🌺
この度はツアーにご参加いただき、また心温まるレビューをお寄せいただき誠にありがとうございます。
集合場所での対応や、ガイドKOAの案内をお褒めいただき、大変嬉しく拝見しました。ハワイならではの景色や文化、そしてお食事を、私たちのツアーを通してご満喫いただけたとのこと、何よりの喜びです。
お客様の素敵な1日の思い出作りに少しでもお力添えできたこと、KOAをはじめスタッフ一同の励みになります。
またハワイにお越しの際には、ぜひ再びお会いできることを楽しみにしております。
Mahalo nui loa🌺
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/14 |
Reviewed by: kob
They guided us to several observatories, and the sunset viewed from the summit was very beautiful. We did some stargazing a little below the summit. Unfortunately, it was a full moon, but we were still able to see many stars. They explained the stars and showed us the moon through a small telescope, making it a very good experience.
いくつかの天文台を案内してくれて、また山頂から見たサンセットがとても綺麗でした。
山頂少し降りたところで天体観測をしました。
あいにくの満月でしたが、それでも沢山の星を観ることができました。
星の説明や小さい望遠鏡で月などを見せてくれてとても良い体験となりました。
The path from the visitor center to the summit can be bumpy, so if you're worried, I recommend taking motion sickness medication.
ビジターセンターから頂上までは揺れるので心配な方は酔い止めをお勧めします。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/09 |
Reviewed by: KANA
I wouldn't even want to give it one star; it was the worst!
I arrived in Honolulu on a domestic flight.
There should have been a staff member in a yellow aloha shirt right outside the baggage claim, but there was no one! I had no choice but to follow the large sign to the pickup location shown in the photo above. However, feeling that just waiting wouldn’t get me anywhere, I went back and forth between the baggage claim area and the designated pickup spot twice.
I reluctantly called Roberts' company on an international phone call (English only). After informing them that no staff were present and exchanging messages for a while, it seemed they contacted someone, and a staff member finally appeared in a hurry. They made excuses that one staff member was off that day and that this one person was handling everything, possibly forgetting about me... which they probably did.
The staff member had a list of names and flight times, and even though my flight had arrived seven minutes early, it seems they overlooked me. It had been 45 minutes since I picked up my luggage before I got on the van. The staff member forgot my order and was only attending to other customers, leaving their post, and by the time I was searching and waiting, the shuttle bus had already departed. Moreover, the pickup location that day was different from usual.
Ultimately, it was about an hour after I picked up my luggage before the van departed. The destination was a place that should take about 20-30 minutes by car (right in the middle of Waikiki), so there should have been plenty of buses, but it turned out to be only one per hour.
With Uber and Lyft, you have to go up to the upper floors via the elevator to get a ride, which was also a hassle. I thought the Roberts shuttle bus would be reasonable and good for going to Waikiki, but it was truly the worst. The cost was not much different from what I found for Lyft at that time.
Moreover, when I told the driver that I had been waiting for an hour and asked how much longer I would have to wait, instead of apologizing, he clicked his tongue. In the end, when I thanked the driver as I got off, he didn’t smile at all and had a glaring expression. I thought it was ridiculous for the driver to click his tongue and glare, even though it wasn’t his fault but the company’s mistake.
I will never use Roberts again!
星一つも付けたくない位、最悪でした!
国内線でホノルルに着きました。
バゲージクレームを出たところに黄色のアロハを着た係員がいるはずなのにいません!
仕方なく、大きな案内板に従って、上の写真のピックアップ場所に行きました。
でも、ただ待っているだけでは乗れない気配を感じて、2回、バゲージクレームの場所と表示されているピックアップ場所を行き来しました。
仕方なく、国際電話でロバーツの会社に電話をしました。(英語のみ)
それで、スタッフが誰もいない事を告げ、暫くやり取りをしていると、会社の方で連絡を取ったのか、慌てて戻って来たようなタイミングで、ノコノコと係員が現れました。
その日はスタッフが1人休みだったとか言い訳をして、そのスタッフ1人で対応していて、私の対応を忘れていたのか・・・忘れていたんでしょうね。
そのスタッフは、名前のリストやフライト時間の記録を持っていて、私のフライトも遅れたのでなく、7分早く到着していたのに、見落としていたようですね。
バンに乗ったのは、荷物を受け取ってから、45分間経過していました。
係員が私のオーダーを忘れていて、他のお客様のみの対応をしていて、持ち場を離れ、既に、私が探したり待っている間にもシャトルバスは出発済みとのこと。
しかも、その日のピックアップは場所はいつもと違うという状況でした。
最終的には、荷物をピックアップしてから1時間位経過してバンは、出発しました。
目的地までは車で20〜30分位で着く場所(ワイキキのど真ん中のありふれた場所)だったので、本数が多いはずですが、結果的には、1時間に1本だったみたいです。
UberやLyftの場合、エレベーターで上の階へ上がって配車してもらうので、面倒なのもありました。
そこで、ワイキキへ行くならば、Robertsのシャトルバスがリーズナブルで良いかと思いましたが、本当に最悪でした。
コスト的にも、その時、検索したLyftとあまり変わらなかったです。
しかも、ドライバーさんにも、1時間も待っていることを告げ、あとどの位待つのか聞くと、謝るどころか、舌打ちしてました。
最後、降りた際にお礼の挨拶をドライバーにしましたが、ニコッともせず、睨むような顔をしていました。
ドライバーもドライバーで、自分のミスではなくても会社のミスなのに、舌打ちや睨むのは可笑しいと思いました。
Robertsは2度と使いません!
If you arrive in Honolulu on a domestic flight, it's better to avoid Roberts. Even for international flights...!? The staff is the same. The loss of time and their attitude are terrible. If possible,
国内線でホノルルに入った場合は、Robertsはやめた方が良いです。
国際線でも・・・⁉︎
スタッフは同じですから。
時間のロスと態度が凄いです。
可能な時間帯なら、断然、HISが良いと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/14 |
Reviewed by: Miefy
It was just a transportation contract, so there wasn't much to it. Perhaps due to the busy season and the shuttle service, there were some delays. While it seemed that others weren't giving tips, when I gave one, they were very pleased.
送迎だけの契約でしたので特に何もありません。
繁忙期でピストン運行だったからか遅れがちでした。
他の方々はチップを渡している気配なかったところ、お渡ししたら
大層喜んでいただきました。
Diamond Head is now reservation-only, and I recommend this plan if you only need transportation. Although we didn't make it in time for the sunrise, we still had a great time.
ダイアモンドヘッドは予約制になり、それも含めて送迎だけなら
このプランはおすすめします。
日の出には間に合いませんが、十分楽しめました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/14 |
| Activity Date: | 2025/07/30 |
Reviewed by: DD
The scenery is breathtaking, and you can easily reach mountains over 4,000 meters. They provide excellent cold weather gear. The guide's attention to detail was wonderful! Although the guide was foreign (English-speaking), it wasn't a problem as long as you could understand a little. Instructions were given in Japanese at key points.
Please experience the scenery and highlights for yourself. An impressive landscape and a grand panorama await you. It probably won't come across in photos...
It was almost a full moon, but if there's a next time, I'd like to aim for a new moon!
圧巻の風景で、気軽に4000m以上の山に到達できます。
寒さ対策もバッチリして貰えますし。ガイドさんの気配りが素晴らしかったです!
外国人ガイド(英語)でしたが、少しのヒアリングが出来れば問題無かったです。
要所では日本語で指示して貰えます。
風景や見どころは行ってみて体験してみてください。圧巻の風景と大パノラマが広がります。
写真ではきっと伝わらないでしょう。。。
ほぼ満月の時でしたが、次回あるなら、新月の時を狙いたいです!
Since there is quite a difference in temperature, it's best to be somewhat prepared for it. Also, the oxygen levels are lower, which can make you feel more drowsy, but sleeping can actually make you f
寒暖差がかなりあるので、ある程度は心づもりしていった方が良いです。あと、酸素が薄くなるので眠気が強くなりますが、寝ると余計にしんどくなるので要注意です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/14 |
| Activity Date: | 2025/08/06 |
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